The document introduces the University of Warwick, the Warwick Manufacturing Group (WMG), and the International Institute of Product and Service Innovation (IIPSI). It provides key facts about the university, including enrollment numbers, international students, academic departments, and research centers. It then describes WMG's research centers in areas like manufacturing, automotive, and digital technologies. Finally, it outlines IIPSI's focus on technology innovation, experience-led innovation, and service systems and business models research to help bootstrap new technologies. The summary captures the high-level information about the organizations and their areas of research focus in 3 sentences.
Palestra feita em vários clientes estratégicos abordando processo de inovação na IBM e as tendências tecnológicas para os próximos anos. Mostra diversas formas da IBM obter insights que apontem as tendências e daí desenhar suas estratégias futuras.
Palestra feita em vários clientes estratégicos abordando processo de inovação na IBM e as tendências tecnológicas para os próximos anos. Mostra diversas formas da IBM obter insights que apontem as tendências e daí desenhar suas estratégias futuras.
This report analyzes the worldwide markets for eLEARNING in US$ Million. The report provides separate comprehensive analytics for the US, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for each region for the period 2007 through 2015. A six-year historic analysis is also provided for these markets The report profiles 296 companies including many key and niche players such as Adobe Systems, Inc., Apollo Group, Inc., Articulate Global, Inc., Blackboard Inc., Career Education Corp., Cegos Group, Cisco Systems, Inc., WebEx Communications, Inc., CognitiveArts, Convergys Corp., Corinthian Colleges, Inc., Corpedia, Inc., Edvantage group, Hewlett-Packard Development Company, L.P., iLinc Communications, Inc., Inspired eLearning Inc., International Business Machines Corporation, IntraLearn Software Corp., Kaplan, Inc., KnowledgePool Group, Learn.com, Inc., Microsoft Corporation, MiracleMind.com, Mzinga, Inc., NorthgateArinso, NYIF.com, Oracle Corp., Pearson eCollege, Pharmaceutical Institute, Inc., Plateau Systems Ltd., ProQuest Company, SkillSoft, Books 24/7, SumTotal Systems, Inc., SyberWorks, Inc., Telematica Limited, The Ken Blanchard Companies, The McGraw-Hill Companies, Trivantis Corp., WBT Systems Ltd., and Zenosis Limited. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.
Social Media 2.5 Conference | Research & Development: Innovationsnetzwerke al...Social Media Schweiz
Die Social Media 2.5 Conference fand am 23. Mai 2012 im Technopark in Zürich statt. Die Präsentationen der einzelnen Referate sind auf Slideshare aufgeschalten. Sämtliche Referate sind als Videocast unter www.socialmediaschweiz.ch/html/sm25.html kostenlos verfügbar.
Reboot Service Management
Eveline Oehrlich, Principal Analyst, Forrester Research
There are a variety of forces which are changing – complexity of the business environment, new technologies such as cloud and self-service and the workforce. What does this mean to you in IT? What are the challenges you are facing and how can you reboot your Service Management initiatives. Eveline discusses what can you do as an individual contributor, team lead or manager to gain or improve your Service Management program.
Ahmed K. Elmagarmid (IEEE Fellow and ACM Distinguished Scientist) gave a lecture on Data Quality: Not Your Typical Database Problem in the Distinguished Lecturer Series - Leon The Mathematician.
This report analyzes the worldwide markets for eLEARNING in US$ Million. The report provides separate comprehensive analytics for the US, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for each region for the period 2007 through 2015. A six-year historic analysis is also provided for these markets The report profiles 296 companies including many key and niche players such as Adobe Systems, Inc., Apollo Group, Inc., Articulate Global, Inc., Blackboard Inc., Career Education Corp., Cegos Group, Cisco Systems, Inc., WebEx Communications, Inc., CognitiveArts, Convergys Corp., Corinthian Colleges, Inc., Corpedia, Inc., Edvantage group, Hewlett-Packard Development Company, L.P., iLinc Communications, Inc., Inspired eLearning Inc., International Business Machines Corporation, IntraLearn Software Corp., Kaplan, Inc., KnowledgePool Group, Learn.com, Inc., Microsoft Corporation, MiracleMind.com, Mzinga, Inc., NorthgateArinso, NYIF.com, Oracle Corp., Pearson eCollege, Pharmaceutical Institute, Inc., Plateau Systems Ltd., ProQuest Company, SkillSoft, Books 24/7, SumTotal Systems, Inc., SyberWorks, Inc., Telematica Limited, The Ken Blanchard Companies, The McGraw-Hill Companies, Trivantis Corp., WBT Systems Ltd., and Zenosis Limited. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.
Social Media 2.5 Conference | Research & Development: Innovationsnetzwerke al...Social Media Schweiz
Die Social Media 2.5 Conference fand am 23. Mai 2012 im Technopark in Zürich statt. Die Präsentationen der einzelnen Referate sind auf Slideshare aufgeschalten. Sämtliche Referate sind als Videocast unter www.socialmediaschweiz.ch/html/sm25.html kostenlos verfügbar.
Reboot Service Management
Eveline Oehrlich, Principal Analyst, Forrester Research
There are a variety of forces which are changing – complexity of the business environment, new technologies such as cloud and self-service and the workforce. What does this mean to you in IT? What are the challenges you are facing and how can you reboot your Service Management initiatives. Eveline discusses what can you do as an individual contributor, team lead or manager to gain or improve your Service Management program.
Ahmed K. Elmagarmid (IEEE Fellow and ACM Distinguished Scientist) gave a lecture on Data Quality: Not Your Typical Database Problem in the Distinguished Lecturer Series - Leon The Mathematician.
DrupalDay 2014 - Ecology of value and DRUPAL@Engineering: the experience of a...SpagoWorld
The presentation supported the speech given by Gabriele Ruffatti -Head of Engineering Group’s Open Source Competency Center- at DrupalDay, taking place in Milan (Italy) on 14th and 15th November 2014. www.spagoworld.org
Great strides have happened at universities to cultivate entrepreneurs, and regions have developed stronger programs for collaborating with their higher education institutions to launch ventures. However, measurement and tracking of these economic development programs still lags the myriad approaches to starting new ventures. This delay may be attributed in part to continued reliance on traditional measurement methods for economic development performance within entrepreneurial ecosystems that are not structured to produce traditional results. This session presents new perspectives on the challenges of university-based entrepreneurship within regional economic systems and suggests new approaches to measuring and managing new venture creation.
A detailed overview of Sheffield City Region Local Economic Partnership's strategy for the Creative & Digital Industries sector, including ideas about the region's digital ecosystem and collaboration centre network. Follow more at http://collabojam.net.
Maurizio Pilu - EU Meeting 18 July 2012Maurizio Pilu
Presentation given on July 18th 2012 meeting on EU collaboration at the Royal Society. Presenting Technology Strategy Board ICT / Digital activities and Connected Digital Economy Catapult.
The LEGO Maturity & Capability Model ApproachLuigi Buglione
“Maturity model” (MM) (based on Crosby’s original idea) has been one of the main buzzwords over the past 20 years. A variety of MMs have been created in several application domains, from Software Engineering to Contract Management. Despite several models intending to cover the same domain, their PRMs (Process Reference Models) typically have different scopes, do not always cover the same set of processes, or have different levels of depth, or do not express the same level of granularity when describing concepts. Thus some important questions from the MM users’ viewpoint arise: how to choose the right models for our needs? After selecting those models, how to build a new, tailored MM based on several sources and customized to a specific domain? This paper motivates these important questions and proposes a way to choose, combine and adapt the contents from multiple MMs within a generic-domain approach we call ‘LEGO’ (Living EnGineering prOcess), based upon the well-known kids’ toy that stimulates creativity through combining different bricks. We present three case studies, one of them based upon the development of the Medi SPICE model, illustrating how the proposed approach may be used to develop MCM (Maturity & Capabilty Models) in this context.
Global Talent Track (GTT) is a path breaking global educational initiative and corporate training solutions company, set up by some of the best minds from the industry, academia and technology domains. The company is funded by Intel Capital, Helion Ventures and Cisco
Mike Herd has been the Executive Director of the Sussex Innovation Centre for over 15 years, during which time he has supported the start-up, growth and in many cases successful Exit of hundreds of new technology businesses. The Centre has won many awards and is used nationally and internationally as an example of best practice in how to support entrepreneurs. As well as supporting local new businesses, Mike also now leads on the commercialisation of research at the University of Sussex.
Covering all technology areas from digital media through environmental technology to new medical devices, Mike will use real company examples to illustrate the ethos, structure, working models and successes of the Sussex Innovation Centre.
AI and Education 20240327 v16 for Northeastern.pptxISSIP
Prof. Mark L. Miller (https://www.linkedin.com/in/mlmiller751/), Northeastern University, class on AI and Education
Speaker: Jim Spohrer (https://www.linkedin.com/in/spohrer/)
===
Speaker: Dr. Jim Spohrer, retired Apple and IBM executive, currently Board of Directors for ISSIP.org (International Society of Service Innovation Professionals).
Title: AI and Education: A Historical Perspective and Possible Future Directions
Abstract: This talk will briefly survey my 50 years working in the area of AI & Education. At MIT (1974- 1978), MIT's summer EXPLO schools for AI and entrepreneurship classes. At Verbex (1978-1982), speech recognition, language models, early generative AI. At Yale (1982-1989), MARCEL, a generate- test-and-debug architecture and student model of programming bugs. At Apple (1989-1998), from content (SK8) to community (EOE) to context (WorldBoard). At IBM (1999 - 2021), service science and open source AI. At ISSIP (2021-present), generative AI and digital twins.
Bio:Jim’s Bio (142 words):
Jim Spohrer is a student of service science and open-source, trusted AI. He is a retired industry executive (Apple, IBM), who is a member of the Board of Directors of the non-profit International Society of Service Innovation Professionals (ISSIP). At IBM, he served as Director for Open Source AI/Data, Global University Programs, IBM Almaden Service Research, and CTO IBM Venture Capital Relations Group. At Apple, he achieved Distinguished Engineer Scientist Technologist (DEST) for authoring and learning platforms. After MIT (BS/Physics), he developed speech recognition systems at Verbex (Exxon), then Yale (PhD/Computer Science AI). With over ninety publications and nine patents, awards include AMA ServSIG Christopher Lovelock Career Contributions to the Service Discipline, Evert Gummesson Service Research, Vargo-Lusch Service-Dominant Logic, Daniel Berg Service Systems, and PICMET Fellow for advancing service science. In 2021, Jim was appointed a UIDP Senior Fellow (University-Industry Demonstration Partnership).
Readings:Apple's ATG Authoring Tools:
URL: https://dl.acm.org/doi/pdf/10.1145/279044.279173 Blog: WorldBoard
URL: https://service-science.info/archives/2060 Blog: Reflecting on Generative AI and Digital Twins
URL: https://service-science.info/archives/6521 Book: Service in the AI Era
Attached: Pages 46-54.Video: Speech Recognition (History)
URL: https://youtu.be/G9z4VAsw_kw
Thanks, -Jim
--Jim Spohrer, PhDBoard of Directors, ISSIP (International Society of Service Innovation Professionals) Board of Directors, ServCollab ("Serving Humanity Through Collaboration")Senior Fellow, UIDP ("Strengthening University-Industry Partnerships")Retired Industry Executive (Apple, IBM)
March 20, 2024
Host Ganesan Narayanasamy (https://www.linkedin.com/in/ganesannarayanasamy/)
Uploaded here:
===
Event 20230320
https://www.linkedin.com/posts/ganesannarayanasamy_productnation-semiconductorproductnation-activity-7174119132114620418-jvpx
Themed Shaping a Sustainable $1 Trillion Era, semicondynamics.org 2024 will gather industry experts on March 20th at Milpitas, California , for insights into the latest trends and innovations Accelerating AI with Semiconductor RTL Front end services and workforce development. The event will feature keynotes from the Semiconductor ecosystem, academia and Industries.
March 20, 2024
Host Ganesan Narayanasamy (https://www.linkedin.com/in/ganesannarayanasamy/)
Uploaded here:
===
Event 20230320
https://www.linkedin.com/posts/ganesannarayanasamy_productnation-semiconductorproductnation-activity-7174119132114620418-jvpx
Themed Shaping a Sustainable $1 Trillion Era, semicondynamics.org 2024 will gather industry experts on March 20th at Milpitas, California , for insights into the latest trends and innovations Accelerating AI with Semiconductor RTL Front end services and workforce development. The event will feature keynotes from the Semiconductor ecosystem, academia and Industries.
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
I am Jim Spohrer, a retired Apple and IBM Executive, and currently a UIDP Senior Fellow, on the Board of Directors of ISSIP and ServCollab.
I am retired, meaning my primary activities are family-oriented – families are the oldest and most important type of service systems
I volunteer to help non-profits, mentor students, professionals, and retiree (some in retirement communities where the average age is 85) on AI & service science
My hobbies are hiking, reading, programming, and building my AI digital twin and humanoid robots for maintaining farms and farming equipment.
My hobbies are also trying to understand as much as I can about the system called the universe and mult-verse, and robots to rapidly rebuild civilization including themselves from scratch.
2001 - Nonzero: The Logic of Human Desitiny (Wright) - https://en.wikipedia.org/wiki/Nonzero:_The_Logic_of_Human_Destiny
2015 - Geek Heresy: Rescuing Social Change from the Cult of Technology - https://www.amazon.com/Geek-Heresy-Rescuing-Social-Technology/dp/161039528X
2021 - Humankind: A Hopeful History (Bregman) - https://en.wikipedia.org/wiki/Humankind:_A_Hopeful_History
Humankind - https://www.amazon.com/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536
Humankind Book Review - https://service-science.info/archives/5654
2022 - Service in the AI Era: Science, Logic, and Architecture Perspectives (2022) by Spohrer, Maglio, Vargo, Warg - https://www.amazon.com/Service-AI-Era-Architecture-Perspectives/dp/1637423039
2023 - Design for a Better World: Meaningful, Sustainable, Humanity-Centered (2023) by Don Norman - https://www.amazon.com/Design-Better-World-Meaningful-Sustainable/dp/0262047950/
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
I am Jim Spohrer, a retired Apple and IBM Executive, and currently a UIDP Senior Fellow, on the Board of Directors of ISSIP and ServCollab.
I am retired, meaning my primary activities are family-oriented – families are the oldest and most important type of service systems
I volunteer to help non-profits, mentor students, professionals, and retiree (some in retirement communities where the average age is 85) on AI & service science
My hobbies are hiking, reading, programming, and building my AI digital twin and humanoid robots for maintaining farms and farming equipment.
My hobbies are also trying to understand as much as I can about the system called the universe and mult-verse, and robots to rapidly rebuild civilization including themselves from scratch.
2001 - Nonzero: The Logic of Human Desitiny (Wright) - https://en.wikipedia.org/wiki/Nonzero:_The_Logic_of_Human_Destiny
2015 - Geek Heresy: Rescuing Social Change from the Cult of Technology - https://www.amazon.com/Geek-Heresy-Rescuing-Social-Technology/dp/161039528X
2021 - Humankind: A Hopeful History (Bregman) - https://en.wikipedia.org/wiki/Humankind:_A_Hopeful_History
Humankind - https://www.amazon.com/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536
Humankind Book Review - https://service-science.info/archives/5654
2022 - Service in the AI Era: Science, Logic, and Architecture Perspectives (2022) by Spohrer, Maglio, Vargo, Warg - https://www.amazon.com/Service-AI-Era-Architecture-Perspectives/dp/1637423039
2023 - Design for a Better World: Meaningful, Sustainable, Humanity-Centered (2023) by Don Norman - https://www.amazon.com/Design-Better-World-Meaningful-Sustainable/dp/0262047950/
Brno-IESS 20240206 v10 service science ai.pptxISSIP
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
20240104 HICSS Panel on AI and Legal Ethical 20240103 v7.pptxISSIP
20240103 HICSS Panel
Ethical and legal implications raised by Generative AI and Augmented Reality in the workplace.
Souren Paul - https://www.linkedin.com/in/souren-paul-a3bbaa5/
Event: https://kmeducationhub.de/hawaii-international-conference-on-system-sciences-hicss/
Congratulations to the organizers of the “Symposium for Celebrating 40 Years of Bayesian Learning in Speech and Language Processing” and to Prof. Chin-Hui Lee of Georgia Tech the Honorary Chair of the Symposium.
Thanks to Huck Yang (Amazon) for the invitation to record this short message.
Huck Yang
URL: https://www.linkedin.com/in/huckyang/
Event: https://bayesian40.github.io
Recording:
Slides:
URL: https://professionalschool.eitdigital.eu/generative-ai-essentials
Course on Generative Al
Description:
Generative AI is a world-changing power tool that is getting better by the day. So now is the time to get truly inspired, climb up the learning curve, and unleash more of your creative potential.
Learning Topics:
* Inspiration: What is Generative AI in the context of AI's history, present, and future
* Climbing Up: Ways to accelerate your learning trajectory
* Unleashing Creativity: Ways to stay future-ready in the AI era
What You'll Take Away:
By the end of this session, you'll understand the importance of upskilling with today's generative AI tools to get more work done, both faster and at higher quality, as well as some pitfalls to avoid, all within the broader context of the past, present, and future of Artificial Intelligence (AI) and Intelligence Augmentation (IA).
Learning Topics
Inspiration: What is Generative AI in the context of AI's history, present, and future.
Climbing Up: Ways to accelerate your learning trajectory.
Unleashing Creativity: Ways to stay future-ready in the AI era.
Deep dive into ChatGPT's features.
Techniques for basic and advanced prompting and real-world applications.
Spohrer Open Innovation Reflections 20230911 v2.pptxISSIP
September 11, 2023
Berkeley Innovation Forum
Open Innovation Journey
Henry Chesbrough, Solomon Darwin, Jim Spohrer
https://corporateinnovation.berkeley.edu/wp-content/uploads/2023/07/BIF-Fall2023-7.28.23.pdf
Pre-Event: Monday, September 11, 2023 at The CITRIS Innovation Hub
UC Berkeley, 330 Sutardja Dai Hall, MC 1764
7:45pm - 8:30pm
8:45pm
Fireside Chat: The Open Innovation Journey - Moderated by Henry Chesbrough
Henry Chesbrough
Faculty Director, Garwood Center for Corporate Innovation, UC Berkeley
Olga Diamandis
Former Disney, Smuckers, Mattel, P&G Executive
Jim Spohrer
Former Exec: IBM, Distinguished Scientist at Apple, Director of IBM AI
Nitin Narkhede
General Manager, Emerging Technologies and Innovation, Wipro
Bus pick-up to Hotel Shattuck Plaza
Henry Chesbrough is a professor at the Haas Business School, UC Berkeley, and faculty director of the Garwood Center for Corporate Innovation. An internationally acclaimed author, Dr. Chesbrough’s Open Innovation concept was first introduced in his award-winning book, Open Innovation: The New Imperative for Creating and Profiting from Technology (2003). When he coined the term Open Innovation, he defined an approach that companies around the globe now use to innovate. Today, Chesbrough works directly with companies through Garwood’s programs to apply the principles of Open Innovation, and he continues to refine our understanding through his research and books.
Olga Diamandis is the senior manager at TE Connectivity. Previously, she served as principal technical architect at the Walt Disney Company. She also worked as principal scientst of innovation & knowledge management at The J.M. Smucker Company. Before that, she served as senior manager of Open Innovation at Mattel. She also has experience as a manager of global business development at Procter & Gamble, alongside a previous managerial role at Nestle.
Jim Spohrer previously served as IBM Director of Cognitive OpenTech - which includes open source AI/ML/DL - as well as director of IBM’s deep question-answering system Watson. Prior to that, he worked as a Distinguished Scientist in Learning Research at Apple Computer, Inc. where he developed SK8, Educational Object Economy - an open source learning object community - as well as WorldBoard which served as a vision for Planetary Augmented Reality system.
Nitin Narkhede is General Manager of Emerging Technologies and Innovation at Wipro Technologies. He is responsible for the development of new services and solutions based on emerging trends and technologies at Wipro. Nitin has been in the forefront of a number of technology and business model transitions during his 20 years of work at Wipro. Prior to his current assignment, he managed Wipro’s e-Business Solutions Practice in the Americas. Nitin has over 23 years of experience in the technology industry spanning IT strategy and planning, information systems and software product development, technology strategy and innovation management.
Host:
Bart Raynaud - https://www.linkedin.com/in/bart-raynaud-160a0318/
Title: AI: Past, Present, and Future
Abstract: In 1956, the term "Artificial Intelligence" was coined for a workshop at Dartmouth. Since then there has been waxing and waning enthusiasm and investment, so called "AI Winters" after hype, did not live up to reality. In late 2022, with the release of ChatGPT, and over 100 million users in just 60 days, there is a new wave of hype, investment, excitement, and increased fears of AI use by 'bad actors' for misinformation and other harms to society. What are the future trajectories as this technology is tamed and becomes routine? Are we about to enter a 'golden age' of service in business and society, as technology comes to the service sector, as it came to agriculture and manufacturing in the past?
Bio: Jim Spohrer is a retired industry executive (Apple, IBM). In the 1970's, after graduating MIT with a degree in physics, he worked at an AI startup doing speech recognition with mathematical models. In the 1980's, after completing his PhD in Computer Science/AI & Cognitive Science at Yale, he moved to California to join Apple and work on AI for Education. In the late 1990's, he joined IBM as CTO of the Venture Capital Relations group during the internet investment boom, and later started IBM Research's service research area, led IBM Global University Programs, and led IBM's open source AI efforts. Jim's most recent co-authored book, "Service in the AI Era" was published in late 2022.
Talk at SRI for Post Industrial Forum
June 28, 2023 5pm-8pm
https://post-industrial.institute/forum/
Frode Odegard invitation
https://www.linkedin.com/in/odegard/
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
1. Introducing University of Warwick, WMG
and IIPSI
Irene C L Ng
Professor of Marketing & Service Systems, WMG
Director, International Institute of Product & Service
Innovation
irene.ng@warwick.ac.uk
@ireneclng
http://uk.linkedin.com/in/ireneclng
bit.ly/vcssblog
www.warwick.ac.uk/go/sswmg
www.ireneng.com
2. The University of Warwick
Facts and ................................. Figures
Established 1965 Undergraduates 12,979
Postgraduates 10,441
League table positions
– Times and Sunday Times (2012) - 8th
International students 6,411
– Guardian (2012 guide) – 6th International students 27%
– Independent (2012 guide) - 8th
– RAE 2008 – 7th overall
Total staff 4,912
– QS* World University Ranking (2011) – 50th Academic staff 687
– We aimed to be in the top 50 by 2015
International staff 25%
International working Turnover £419m
– Formal working relationships with Boston Campus size 292 hectares
University, Monash University, IIT
Kharagpur, Jawaharlal Nehru University Academic departments 28
and Nanyang Technological University
Research centres 48
Overseas alumni 44,194
* Quacquarelli Symonds Ltd
3. WMG Research and Development
Centres
International International Automotive
Manufacturing Centre
Research Centre
Engineering
International Digital Management Building
Laboratory (IDL)
4. New Centres
International Institute for Product and Service Innovation (IIPSI)
6. International Digital Laboratory
Product Life-Cycle Management
Robotics
Digital Experiential Engineering
Manufacturing Product Evaluation Technologies
Embedded Systems
Simulation and Modelling
Cloud Computing Security
Privacy Enhancing Technologies
Institute for
Data Loss Monitoring
e-Security
Vulnerability Research
Trust Management
Health Informatics
e-Health
Institute of
Neural Engineering
Digital Healthcare
Biomedical Engineering
Virtual Reality Medical Training
Visualisation
Digital
Digital Media
Technologies
e-Business
7. International Institute of Product &
Service Innovation (IIPSI)
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
8. Digital Application Innovation (tech
demonstrators)
Cloud for Business
Mobile for Business
Smarter Social Media
Data to Intelligence
9. Polymer Innovation (sample tech
demonstrators)
Adding Functionality to Plastic
Parts
Low Volume Production
Polymer Recycling
10. Experience-led Innovation (sample
tech demonstrators)
User Focussed Product/Service Desig
Customer Engagement
Visitor Experience
Energy Usage Behaviour
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
11. IIPSI Service Systems & Business+ (bootstrapping
tech innovation with service science & business
models research and innovation)
• Technology disruptions cause challenges to existing business
models (e.g. Kodak)
• Adaptability, transformation needed – both for their business
models (the firm’s capability to serve the market) and their
economic models (the way they derive their revenues and the
market exchanges they participate in)
• Business+ research into value creating service systems,
digitisation/virtualisation, service science, S-Dlogic (e.g.
Bombardier, Rolls Royce, GSK); also into pricing/revenue models,
methodology for new transactions & markets
• Transdisciplinary team of social science, technology, business &
engineering
• 4 RCUK/EPSRC DE projects, NEMODE virtual collaboration host
12. 17
Markets
Practice
Scale Inform
IIPSI Marketspace
2 1
corporate Mkt modularity
6
space
7 SME space Startup
space
Education
9 11 SME funding
8 Social
Devt
Science IP Passing Model, 3 Pre- 10 Student
IP Passing Model, independence incubating s
demonstrators
15 5 demonstrators
14 4
Research
Service Systems, New Econ/Biz models 10
Experience- Digital Lower
Polymer TRLs Knowledge
led (software)
Innovation innovation
Innovation
18 Transfer & 19
Trade Tools
pubs
Academic Bootstrap Projects
pubs 13
12 11 primary knowledge flows, 8 secondary flows
13. Impact
• created 12 new high tech start‐up
businesses,
• directly generated 70 new jobs,
• trained over 450 small business in a range
of digital technologies over the last 4 years
• International publications, patents, tools
etc.
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
16. More than 200 years of Goods
dominant logic: Value as WORTH
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
17. But it wasn’t exchange that made us happy. It
was experiencing what we bought that gave us
the outcomes we wanted
We buy because of the service of the object,
even if it was an emotional „service‟ i.e. things are
service avatars* Mike Kuniavsky, 2010
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
18. But it wasn’t exchange that made us happy. It
was experiencing what we bought that gave us
the outcomes we wanted
To find ways of innovating, we need to understand value-
in-use
19. So let’s look at this logically
• We buy products to
obtain benefits
• What are the benefits
• How do we get the
benefits?
• What is the role of the
firm? The customer?
• The GDLogic mentality
of organizations.
20. SD Logic: The co-creation of value
for outcomes/benefits/value-in-use
Peace of mind
Entertainment
Love
CO-CREATED Realise
VALUE that is
RESOURCES higher than
proposed Enhance
RESOURCES????
21. 1. Value is co-created: Customer resource to
co-create needs to be a feature of design &
innovation
Ng, Irene C.L. (2010) “The Future of Pricing and
Revenue Models”, Journal of Revenue and
Pricing Management, Vol. 9, No. 3, pp276-281
Ng, Irene C.L., and Laura Smith (2012), “An
Integrative Framework of Value” in Review of
Marketing Research Special issue on Toward a
Better Understanding of the Role of Value in
Markets and Marketing, Stephen L. Vargo and
Robert Lusch (Eds) Vol 9, pp 207-243
22. From a Value co-creation perspective, outcomes could
come from several types of contract point A to B
Getting from
Good driving experience
Drive
Car
Actual „outlays‟ are
Other drivers
Traffic
resources available to co-
create value
23. Key issues in value co-creation for
outcomes
• There is (perhaps) only a difference between a
product and a service if you’ve already made the
product
• From an outcomes perspective, the key issue is
(a) what should be the value proposition
(combination product/service) (b) how does the
firm participate in value (co)creation by the
customer to achieve those outcomes and (c) how
do we capture ‘worth’ ($$$). In other words –
what’s the business model
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
24. BUSINESS MODEL
Context
ECONOMIC MODEL
BUSINESS MODEL
- Where exchanges Variety
come from, what
exchanges are there,
person
monetization
Resources
Value (co) Experiencing/u
se of
Capturing worth
Money fr access, outcomes, Creation
equipment
ownership, personal data
Resources
Value
prop
Viability/Scal Equipment
14/01/2013
ability
WMG 24
26. Understanding Efficient and Effective
Value Co-Creation and the Marginal
Analysis of Service for Outcomes
The Case of Rolls Royce
Smith, Laura, Irene CL Ng and Roger Maull, (2012) “The Three Value Cycles of
Equipment Based Service,” Production, Planning and Control, Vol 23, Issue 7, pp1-
18, DOI:10.1080/09537287.2011.640055
Ng, Irene C.L., Glenn Parry, Roger Maull, Laura Smith, Gerard Briscoe (2012),
“Transitioning from a Goods-Dominant to a Service-Dominant Logic: Visualising the
Value Proposition of Rolls Royce,” Journal of Service Management, Vol 23 (3),
pp416-439
Maull, Roger, Laura Smith and Irene C.L. Ng, (2012) “Servitization and Operations
Management: A Service-Dominant Logic Approach”, International Journal of
Operations and Production Management, forthcoming
29. Visualising Exchange and Contextual Value &
Resource Integration informed by SDLogic
• Visualising exchange value from value-in-use
– Understanding customer choice through Conjoint
Methodology
• Visualising Resource Integration
– S-D Logic suggest that ”resources are not, they become.” (Vargo
and Lusch, 2004, p.2)
– resources are only active in enabling processes.
– depiction of resources as activities and the focus on process in
service is the domain of operations management (Silver, 2004;
Ponsignon et al. 2011)
– to visualise resources as activities we first developed a process
model for each of the VCAs and then developed a discrete event
simulation model to visualise the impact of changes in volume and
variety of inputs on the resources.
14/01/2013 WMG 29
30. How should the firm contribute to value-
in-use?
14/01/2013 WMG 30
35. Case study on value co-creation: BAE
Systems & outcome-based contracts
ATTAC Outcome-
based contract
36. BAE Systems
Ng, Irene C.L., Xin Ding and Nick K.T. Yip, “Outcome-based Contracts as New Business Model: The Role of
Partnership and Value-driven Relational Assets,” forthcoming in Special issue on Business Models – Exploring
value drivers and the role of marketing, Industrial Marketing Management
Ng, Irene C.L., Sai Nudurupati and Paul Tasker, (2010) “Value Co-creation in Outcome-based Contracts for
Equipment-based Service”, AIM working paper series, WP No 77 - May – 2010
http://www.aimresearch.org/index.php?page=wp-no-77
37. Sophistication of contracts & service capability (for MRO context)
Increasing value co-creation
and partnering mechanisms &
increasing complexity and risk
Capability-based Contracts (delivers
benefits)
“Availability”-based Contracts (delivers
availability for use)
Multi-Attribute-based Prime Contracts (delivers
bundled attributes i.e. „activities‟)
Attribute-based contracts (delivers an
activity)
Resource contracts Increasing price
(delivers resources) efficiency for customer
(c) Irene Ng, University of Exeter, All Rights Reserved
38. Optimised OBC delivery
System costs for achieving end states/outcomes Marginal gains from OBC (e.g.
Type 45 destroyer
Outcome (system)
costs)
Contract
Price
Customer
resources
Firm
Vendor Marginal resources
cost line (driven by
risk)
Desired
Desired attributes Desired attribute Desired End States
Consequences in use
performances
situation
Contract level
40. (1) Why/when systemic costs go down
& margins increase for OBC
• Optimising marginal rate of technical
substitution of skills & competencies
• Understanding risks, location and marginal rate
of risk impact on operational effectiveness &
efficiency – information asymmetry – related to
skills & competencies
• Pain/gain shares
• Low transaction costs (partnership competency)
• Higher customer empowerment
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
41. (2) 7 attributes of value co-creation
(partnership competency)
• The system reflected seven attributes that enabled value co-creation
towards outcomes (that enabled customer „use‟ to change delivery,
enable agility, flexibility, absorption of variety)
– Congruence of Expectations
– Complementary Competencies
– Process Alignment
– Behavioural Transformation
– Empowerment for Behavioral Transformation
– Perceived Control
– Behavioral Alignment
Ng, Irene C.L., Sai Nudurupati and Paul Tasker, (2010) “Value Co-creation in Outcome-based Contracts for Equipment-based
Service”, AIM working paper series, WP No 77 - May – 2010 http://www.aimresearch.org/index.php?page=wp-no-77 under second
revision for resubmission to Journal of Service Research
42. (3) Outcome-based Contracts are not
the same as solutioning
• Diferent org competency
• Different system (open, collaborative)
• Paradox of solutioning (engagement, emergence)
• Solutioning is sometimes more expensive (due to
location of risks and info asymmetry)
• Complex outcomes vs functional complicated outcomes
• Variety
• COULD be pre-specified but on marginal cost of
competencies
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
43. (4) OBC change boundaries – focusing on value co-
creation
• Shifts the boundaries of service
• Shifts the skills sets and capability of the firm –
risks
• Joint system capability of customer and firm –
rather than drawing a boundary and sub-
optimizing
• Better re-configuration of resources and
substitutability of resources
• Major impact on human skills of the future:
systems thinking, what we try to achieve
44. (5) Starting to understand the interactions: the need to
move to Service Dominant Value-creating Systems
The firm‟s equipment
and service interacts
with resources to co-
create
Customer
Manufact resources
uring Service
resources resources
Indirect Customer Activities for
Direct
Value Co-creation
Provision Co-creation (realising the firm’s assets Co-creation Provision
(asset) (People &
and service value
processes)
propositions)
Contextual Variety
Customer co-creation
Customer co-creation
to realise the firm‟s
to realise the firm‟s
assets interacts with
service provision
the service provision
interacts with the asset
design Marginal Analysis of the value creating
system
45. (5) Manufacturing AND Service for
Outcomes
• Assets: scalable to support customer resource co-creation for
outcomes
• People, processes: support contextual variety, emotional
value, experiences, engagement
• No conversation on manufacturing can be held without service
conversations which include people, technology processes of the
firm and the customer to realise the value that is high contextual
variety
• No conversation on service can be held without manufacturing
and design conversations which include requirement analysis,
product design
47. Boundaries
• What do we learn from the iPhone
as a platform
– Every iPhone is the same
– Every iPhone is different
• Variety, stability & scalability
– Between customer use resource, the
firm’s service resource and product
resource
14/01/2013 WMG 47
48. OBC: Issue of distributing & delegating skills
and competencies between firm, customer
• Boundary issue (product-service, service-
customer, product-customer)
• Influence on boundary: Contextually
personalisable (variety issue) & stable in
propositioning & growth (scalability issue)
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
49. Other extensions
New Economic Models
for Outcome-based
Contracts
51. Systemic v Vertical business
models
• Influence on boundary: Challenge of
systemic (H&V) and vertical business
models – appropriating revenues from
other verticals
14 January, 2013 Copyright Irene Ng, 2012. All rights reserved.
52. Outcome-based business &
economic models
• Has a huge impact on sustainability (engines fly longer,
washing machine last longer)
• Shifts the focus from manufacturing/production to
complex service systems – human, processes, assets –
to achieve to outcomes
• Important focus for the economy (e.g. UK) that has lost a
lot of jobs to manufacturing, a focus to build better
competencies and competitive advantage
• Increasingly possible because of sensor technologies
and IoT. Buying closer to contexts (see tomorrow‟s
presentation)
Product and Service Evaluation Energy Usage InitiativesVisitor Experience Technology Smarter Social MediaCloud Solutions Mobile TechnologyData Intelligence Smart MaterialsPlastic ElectronicsAdvanced ALM Capability
Product and Service Evaluation Energy Usage InitiativesVisitor Experience Technology Smarter Social MediaCloud Solutions Mobile TechnologyData Intelligence Smart MaterialsPlastic ElectronicsAdvanced ALM Capability
Links value to cost for each attribute - can assess these delivery processes and costs against the customer value for that specific feature/attribute …Importance and sensitivity of each attribute for different customersSimulation models to estimate resource utilisation and process costs (Impact of arrival variability (“when”) and request variability (“what”) on resources and costs)
Individuals are different (i.e. User and Buyer)Importance of individual attributes across the customer community (Shows that different people in the customer community value service attributes differently) useful for bundling/packaging the offering
Assess Value of service bundles against Costs of delivering these bundles: how much value I create with the customer and how much it costs me to create that valueIt is possible to manipulate service bundles to compare customer preferences and their impact on cost (total cost of delivery for a bundle / value)Bundle preferences could compared for one individual or between two individuals
The tool brings the supply and demand data together to recommend an optimal bundle, balancing the total cost of delivery with the value proposed across the customer group (Best mix of requirements for the customer group,)3: Not delivered within date value loss of 47% 40K Cost savings: 453£ Marginal Loss: 40k. Keep it in the bundle7: value loss of 7% 6k costs reduction of 14k Remove from bundle?