This document discusses the impacts of digital transformation on intellectual property from the perspective of IP system users. It identifies three main dimensions of impact:
1. The objects protected by IP are changing, shifting from physical components and products to more digital and intangible things like apps, platforms, brands in the metaverse, and artificial intelligence systems.
2. The ways IP is used are changing, moving from pure protection of products toward connectivity, exchange, services, user journeys, and user experiences.
3. The ways companies and IP experts interact are changing, transitioning from in-person and static/unidirectional interactions toward 24/7 social media engagement, community building, and two-sided digitalization