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Your place in the new trust ecosystem for UCD Gathering 20202
The document discusses the evolving landscape of user experience, personal data ethics, and the significance of trust in technology. It covers various projects and frameworks aimed at promoting decentralized, user-centric data practices, advocating for transparency, agency, and ethical design. Emphasizing the importance of redesigning systems to prioritize individual control over personal information, it references multiple resources and initiatives related to these themes.
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Similar to Your place in the new trust ecosystem for UCD Gathering 20202
Your place in the new trust ecosystem for UCD Gathering 20202
- 1. @cubicgarden | https://www.ucdgathering.net/keynotes/ian-forrester IanForrester BBC R&D Senior Firestarter @cubicgarden Your place in the new trusted data ecosystem
- 2. Future Experiences andTechnology @cubicgarden
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- 4. The existing reality @cubicgarden| https://www.wired.com/2016/03/buckminster-fuller-brilliant-crank-lot-teach-silicon-valley/ You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete." - Buckminster Fuller
- 5. Our flag inthe sand
- 6. Perceptive Radio @cubicgarden |https://www.bbc.co.uk/rd/projects/perceptive-radio (2013)
- 7. Personal data +storytelling + connected objects @cubicgarden | https://www.youtube.com/watch?v=2RlGXcueDss
- 8. Ethics of personaldata videos @cubicgarden | https://www.bbc.co.uk/rd/blog/2015-01-the-ethics-of-data-videos
- 9. Adaptive media strikesa ethical chord @cubicgarden | http://www.dailymail.co.uk/sciencetech/article-3350076/BBC-experimenting-smart-shows-adapt-personality-male-female.html
- 10. Exploring legibility, agencyand negotiability @cubicgarden | https://www.bbc.co.uk/rd/blog/2015-12-data-makes-a-story-mozfest-workshop
- 11. @cubicgarden | https://www.bbc.co.uk/rd/projects/living-room-of-the-future Theliving room of the future
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- 14. Trust Trust is thefoundation of the BBC: we are independent, impartial and honest @cubicgarden | https://www.flickr.com/photos/noodlepie/7256071790
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- 16. @cubicgarden User experience ispowerful
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- 18. Trust in theplatforms? @cubicgarden | https://www.wired.com/story/google-algorithm-conservatives-biased-its-just-not-human/
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- 20. Move fast andbreak democracy? @cubicgarden | recode.net/2017/12/18/16787624/noam-cohen-know-it-alls-book-silicon-valley-libertarianism-democracy-kara-swisher-decode-podcast | flickr.com/photos/kk/2327398152
- 21. @cubicgarden | https://www.themoviedb.org/movie/566222-the-great-hack/images/backdrops| https://www.theguardian.com/news/series/cambridge-analytica-files Weaponised psychology with UX
- 22. @cubicgarden | https://www.slideshare.net/Nomensa/dark-patterns-in-ux| Addiction by Design by Natasha Dow Schull | https://uxknowledgebase.com/dark-patterns-3b41ed7a690e Dark patterns
- 23. @cubicgarden | Addictionby Design by Natasha Dow Schull | https://www.flickr.com/photos/playamongfriends/17490827495 Straight out of the gambling industry
- 24. @cubicgarden | https://www.aiga.org/design-for-good Userexperience is dangerously powerful
- 25. Design ethics @cubicgarden |https://small-tech.org/about/#small-technology | Aral Balkin & Laura Kalbag | https://vimeo.com/342972799
- 26. @cubicgarden | https://2017.ind.ie/ethical-design/| https://ar.al/2019/08/26/introducing-small-technology-foundation/ Ethical design
- 27. @cubicgarden | https://davidberman.com| https://whitehatux.com/ | https://www.alibris.com/Sustainability-and-Design-Ethics-Tom-Russ/book/11648411 Design for good
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- 29. @cubicgarden | https://www.techpledge.org/ Would/couldyou sign the hippocratic oath? ■ to take responsibility for what I create. ■ to only help create things I would want my loved ones to use. ■ to pause to consider all consequences of my work, intended as well as unintended. ■ to invite and act on criticism, even when it is painful. ■ to ask for help when I am uncertain if my work serves my community. ■ to always put humans before business, and to stand up against pressure to do otherwise, even at my own risk. ■ to never tolerate design for addiction, deception or control. ■ to help others understand and discuss the power and challenges of technology ■ to participate in the democratic process of regulating technology, even though it is difficult. ■ to fight for democracy and human rights, and to improve the institutions that protect them. ■ to work towards a more equal, inclusive and sustainable future for us all, following the United Nations global goals. ■ to always take care of what I start, and to fix what we break.
- 30. @cubicgarden | https://webfoundation.org/2019/12/i-invented-the-world-wide-web-heres-how-we-can-fix-it/| https://www.wired.co.uk/article/is-the-internet-broken-how-to-fix-it This goes way beyond UX
- 31. Restoring trust? Rethinkeverything... @cubicgarden | https://blog.joinmastodon.org/2018/12/why-does-decentralization-matter/ | https://en.wikipedia.org/wiki/Decentralization
- 32. No more mentionof black box algorithms* @cubicgarden | https://vimeo.com/249633335 | https://thenextweb.com/artificial-intelligence/2019/12/17/researchers-were-about-to-solve-ais-black-box-problem-then-the-lawyers-got-involved/
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- 34. Privacy vs convenience @cubicgarden| https://www.flickr.com/photos/dragontomato/5461683919 | https://www.flickr.com/photos/lasfotosdelcarajoese/4869090717
- 35. Privacy vs convenience @cubicgarden| https://findingctrl.nesta.org.uk/thoughts-on-todays-internet
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- 38. What’s this gotto do with user research? @cubicgarden | https://www.flickr.com/photos/klengel/21844195245
- 39. @cubicgarden | https://datatransferproject.dev/| ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-data-portability/ Your data
- 40. Personal data systems @cubicgarden| https://www.bbc.co.uk/rd/blog/2019-06-bbc-box-personal-data-privacy | https://www.youtube.com/watch?v=-RoINZt-0DQ
- 41. Solid project @cubicgarden |https://solidproject.org/ | https://www.wired.co.uk/article/inrupt-tim-berners-lee
- 42. The databox project Databoxhas its origins in an emerging school of thought called ‘Human Data Interaction’ which sees personal data as an object in its own right rather than a by-product of our mundane interactions with third parties, systems and services @cubicgarden | https://www.databoxproject.uk/about/
- 43. @cubicgarden | https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/human-data-interaction HumanData Interaction Legibility – the process of understanding and making data and analytics algorithms both transparent and comprehensible to people, which refer to data and processing Agency – the power of handling data and to systems that process data to give people the capacity to control, inform, and correct data and inferences Negotiability – the dynamic relationship that emerge regarding data and how the individual understanding and attitudes change over time.
- 44. Best practice designprinciples for privacy @cubicgarden | https://blog.xot.nl/2012/09/10/eight-privacy-design-strategies/ | http://www.cs.ru.nl/~jhh/publications/pdp.pdf 1. Minimise: The amount of personal information that is processed should be minimal. 2. Hide: Any personal information that is processed should be hidden from plain view 3. Separate: The processing of personal information should be done in a distributed fashion whenever possible 4. Aggregate: Personal information should be processed at the highest level of aggregation and with the least possible detail in which it is (still) useful. 5. Inform: Data subjects should be adequately informed whenever personal information is processed 6. Control: Data subjects should have agency over the processing of their personal information 7. Enforce: A privacy policy compatible with legal requirements should be in place and should be enforced 8. Demonstrate: Demonstrate compliance with the privacy policy and any applicable legal requirements.
- 45. Users are callingout for more @cubicgarden | https://www.theguardian.com/us-news/2020/sep/03/edward-snowden-nsa-surveillance-guardian-court-rules | https://www.flickr.com/photos/greensefa/13105939714
- 46. BBC News TORmirror @cubicgarden | https://www.bbc.co.uk/news/technology-50150981 | https://www.bbcnewsv2vjtpsuy.onion/
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- 49. Removing friction The dominantschool of thought when it comes to UI design in tech, at least that Iatest grown up with the past two decades, has centered around removing friction for users in accomplishing whatever it is they’re trying to do while delighting them in the process. The goal has been design that is elegant, in every sense of the word: intuitive, ingenious, even stylish… Perhaps no company has more embodied this school of design than Apple. @cubicgarden | https://www.eugenewei.com/blog/2020/9/18/seeing-like-an-algorithm
- 50. Closed ecosystem ofcontrol? At its best, Apple makes hardware and software that is pleasingly elegant, it just works. but also sexy in a way that makes its users feel tasteful. Apple’s infamous controlling style, no replaceable batteries for its phones and laptops, the current debate over its App Store rules. @cubicgarden | https://www.eugenewei.com/blog/2020/9/18/seeing-like-an-algorithm
- 51. Re-decentralising the internet? @cubicgarden| https://theconversation.com/web-3-0-the-decentralised-web-promises-to-make-the-internet-free-again-113139 | https://redecentralize.org/
- 52. The next web?(I half joke) @cubicgarden | Davidstankiewicz / CC BY-SA | https://theconversation.com/web-3-0-the-decentralised-web-promises-to-make-the-internet-free-again-113139
- 53. The network oftrust @cubicgarden | https://hackernoon.com/centralization-vs-decentralization-the-best-and-worst-of-both-worlds-7bfdd628ad09
- 54. D-web (Decentralised web) @cubicgarden| https://hacks.mozilla.org/2018/07/introducing-the-d-web/ | https://edgeryders.eu/t/a-radically-new-internet-a-study-on-p2p-protocols-and-mesh-networks/9802
- 55. Fediverse (federation/universe) @cubicgarden |https://www.fediverse.space/
- 56. Fediverse (federation/universe) @cubicgarden |https://the-federation.info/
- 57. How the fediversedeals with trolls @cubicgarden | https://conf.tube/videos/watch/d8c8ed69-79f0-4987-bafe-84c01f38f966
- 58. Decentralisation is coming... @cubicgarden| www.theverge.com/interface/2019/12/12/21011055/twitter-decentralization-jack-dorsey-blue-sky-app-net-dalton-caldwell | https://twitter.com/jack/status/1204766078468911106
- 59. New user experiencechallenges @cubicgarden
- 60. Users will requireit! @cubicgarden | https://www.theguardian.com/us-news/2020/sep/03/edward-snowden-nsa-surveillance-guardian-court-rules | https://www.flickr.com/photos/136770128@N07/41587398905
- 61. Mistakes can happen @cubicgarden| https://www.flickr.com/photos/byrawpixel/45739287262
- 62. Two factor authproblems @cubicgarden | https://security.googleblog.com/2020/05/introducing-portability-of-google.html
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- 64. Decentralised vs centralised @cubicgarden| https://www.wired.co.uk/article/signal-vs-whatsapp
- 65. Decentralised encryption woes @cubicgarden| https://cubicgarden.com/2020/07/24/signals-catch-22-problem/ “I get that not revealing my pin to me is a security thing but to be honest, it seems daft that I can’t even reset that pin using other means. For example, Signal already texts me a confirmation number when I try to sign in – surely this is enough to know that I’m the owner of the phone? They also have my email address.” If I really can’t reset my account, I would be more than happy to delete the current account and start over again. But until there’s a way for me to do this without entering the app in the first place, I’m stuck in limbo”
- 66. Skeuomorphism is back? @cubicgarden| https://www.techradar.com/uk/news/nearly-a-third-of-uk-consumers-are-now-using-digital-and-mobile-wallets-to-pay-for-goods-online
- 67. Digital identity @cubicgarden |https://tykn.tech/self-sovereign-identity/ | https://github.com/karimStekelenburg/awesome-self-sovereign-identity | https://www.coindesk.com/path-self-sovereign-identity
- 68. Self-sovereign identity @cubicgarden |https://tykn.tech/self-sovereign-identity/ | https://github.com/karimStekelenburg/awesome-self-sovereign-identity | https://www.coindesk.com/path-self-sovereign-identity
- 69. @cubicgarden | https://www.extremetech.com/internet/280808-go-self-sovereign-how-to-own-your-identity-on-the-internet| https://www.maxamundo.com/ssi/index.php/wireframe Self-sovereign identity
- 70. A new conceptualmodel for identity @cubicgarden | Mick Lockwood - https://www.maxamundo.com/ssi/index.php/wireframe
- 71. @cubicgarden | https://www.youtube.com/watch?v=6OfcbgcxGNM| Tey - The Invisible Man | Toufic El-Rjula | There are huge benefits
- 72. The IOT overloadis coming @cubicgarden | https://www.techvshuman.com/2016/09/08/will-software-machines-robots-ai-soon-start-cheating-the-world/
- 73. Everything which canbe connected will be @cubicgarden | https://iot-analytics.com/iot-market-forecasts-overview/
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- 76. @cubicgarden | https://thisismn.com/news/your-data-your-say-introducing-bbc-box| https://www.youtube.com/watch?v=-RoINZt-0DQ
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- 79. @cubicgarden | https://www.bbc.co.uk/rd/blog/2019-06-bbc-box-personal-data-privacy| https://www.youtube.com/watch?v=-RoINZt-0DQ
- 80. @cubicgarden | https://www.bbc.co.uk/rd/blog/2019-06-bbc-box-personal-data-privacy| https://www.youtube.com/watch?v=-RoINZt-0DQ
- 81. @cubicgarden | https://www.bbc.co.uk/rd/projects/living-room-of-the-future Theliving room of the future
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- 87. Living room ofthe future framework OBM Adaptive media HDI databox IOT Physical devices @cubicgarden
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- 89. @cubicgarden | https://www.bbc.co.uk/rd/projects/living-room-of-the-future| https://www.youtube.com/watch?v=sc6GIRqDJTs
- 90. Further Living roomof the future research @cubicgarden | https://www.fictionware.org/gogglebox/
- 91. Summary of points @cubicgarden 1.Look to the future: Drive the change users need/want/demand 2. Negotiation & trust: Is important, the industry is in a bad place right now 3. Decentralisation: Is already here it’s not evenly distributed 4. Privacy is a right: Think so? Make it so! 5. Enable not allow: What will this enable the user(s) to do? 6. Think human values: Does it enable a core human value? 7. How do we enable everybody: Not just the privileged who can pay 8. Don’t be a bystander: The industry has too many of those right now
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- 93. Trust in amore human value framework @cubicgarden | https://www.bbc.co.uk/rd/projects/digital-wellbeing | http://www.humanvalues.io
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- 95. My public serviceinternet notes @cubicgarden | https://cubicgarden.com/tag/publicserviceinternetnotes/ cubicgarden.com/tag/publicserviceinternetnotes
- 96. @cubicgarden | Publicservice internet notes - https://cubicgarden.com/tag/publicserviceinternetnotes/ Ian Forrester @cubicgarden ian.forrester@bbc.co.uk Thank you for listening, any questions?