Ins and outs of Salesforce Technology for beginners Google slide link: https://goo.gl/5Meic9 For any queries connect me @ https://www.linkedin.com/in/divya-ag/ or https://twitter.com/SikhaBaid Links : Salesforce OHANA : https://www.youtube.com/watch?v=_Z18Ml71HVE Salesforce giving back : https://www.salesforce.com/company/careers/culture/giving-back/ Salesforce Equality for all : https://www.salesforce.com/company/equality/ Salesforce stocks : https://goo.gl/gnQdmz (Check for 5 Years or Max see growth from 0 to USD 150+) Salesforce Products : https://www.youtube.com/watch?v=O15agKsAP5o

1. Introduction to
Salesforce Technology
for Beginners
The innovative company behind World’s No. #1 CRM

2. Who Am I ?
Divya Agrawal
NIIT Technologies
OSGRIP Technologies
Entrepreneur
@techdivadivya
/divya-ag

3. Trailblazer!
Sikha Baid
Assistant Manager - Genpact
Surat WIT Leader
Speaker | Trailblazer
@sikhabaid
/sikha-baid

4. Salesforce - Cloud Computing
Founded in 1999 by ex-Vice President Oracle - Marc Benioff
World’s #1 CRM, out performed SAP, Microsoft CRM
It was ranked first in Fortune's 100 Best Companies to Work For
in 2018
Salesforce is the leader in cloud computing, offering
applications for all aspects of your business
- including CRM, sales, ERP, customer service, marketing
automation, business analytics, mobile application building,
and much more
Styled in its logo as salesƒorce; abbreviated usually as SF or
SFDC

5. Key People/Management at Salesforce
Marc Benioff
Chairman & Co-CEO
Parker Harris
Co-Founder
Keith Block
Co-CEO
Mark Hawkins
President and Chief
Financial Officer
Elizabeth Pinkham
Executive Vice President, Global
Real Estate
Tony Prophet
Chief Equality Officer

6. Why Salesforce?

7. Features of Salesforce
1. Force.com is a user-friendly Platform as a Service (PaaS).
2. Allows the development and implementation of cloud-based CRM
applications.
3. Supports the building of web sites & mobile application
4. Helpful for automating business Processes. Apps created from this
force.com website are secure, fast & scalable.
5. User don’t need to have hardware, software, or security for backups
6.. Integration with external apps is also easy
7.. Also supported Salesforce1 which automatically makes your
application as mobile application.
8.. Enterprise App Store named App Exchange is used to Manage
applications for free & sell.

8. Software as a Service - SaaS
● Zero infrastructure cost
● Multi-tenant Architecture
● On demand - Pay as per use
● Targeted small and medium
based (SMB)

9. Platform as a Service - PaaS
● Force.com Platform
● Apex + Visualforce
● Ready to use APIs

10. Salesforce Ohana

11. Salesforce Giving Back

12. Salesforce Equality for All
Equal Rights
Equal Pay
Equal Education
Equal Opportunity

13. Salesforce Growth

14. Gartner - Magic Quadrant

15. Subsidiaries/ Acquisitions

16. Salesforce Architecture

17. Salesforce Product

18. Career in Salesforce
● Alphabet
● Amazon
● U.S. Bank
● Toyota
● Aldo
● The New York Post
● American Express
● Canon
● The American Red Cross
● L'Oréal Americas
● NBCUniversal, and
● Many more...

19. Salesforce Job Profiles
Non-technical (Domain specialist)
Administrator
Business Analyst
Sales/Service cloud Specialist
Marketing cloud Specialist
Health cloud Spreciast
CPQ Specialist
and much more…
Technical Roles
Developer
Consultant
Architect

20. Sign up - for free!
1. Sign up here for Developer org -
https://developer.salesforce.com/signup
2. Verify email, set password and get started!

21. Salesforce Environment
Setup
Apps
Developer console
Workbench
Appexchange

22. Trailhead
● Trailhead is the fun way to learn
Salesforce
● Trailhead challenges for gaining
knowledge
● Explore Trailhead modules of your
choice
● Trailhead badges can be added to
your LinkedIn
● More Trailhead badges = More
knowledge
● Superbadges are more advanced,
hands-on experience that reflects
real-world use cases

23. Let’s Start Learning with fun

24. Trailhead to start with
Get Started with Salesforce CRM -
https://trailhead.salesforce.com/modules/lex_implementation_basic
s/units/lex_implementation_basics_welcome
Quick Start: Visualforce -
https://trailhead.salesforce.com/projects/quickstart-visualforce
Apex Triggers -
https://trailhead.salesforce.com/modules/apex_triggers
Visualforce Basics -
https://trailhead.salesforce.com/modules/visualforce_fundamentals

25. Tailblazer Community
Connect with community members to learn, get inspired, and
blaze trails together.
Exchange information and ask questions on Success
Community to get reply from experts & fellow participants
● Questions
● Answers
● Ideas
● Chatter

27. Salesforce Certifications

28. Salesforce Trend in Social media