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IQRA TECHNOLOGY
SALESFORCE
PRSENTATION.
We are a Salesforce Partner Company
ABOUT US:
2
▪ Iqra Technology is an IT Solutions and
Services Company.
▪ We Provide cost-effective IT domain
expertise and industry knowledge to
design sustainable technology solutions.
▪ We specializes in Technology Consulting
and Outsourcing skilled resources for
enterprises globally.
IT Outsourcing
CRM
• Salesforce
• Microsoft
dynamics
CRM
BI
• Power BI
• Qlik sense
• Tableau
Custom
Apps
Development
• Angular
• ASP. Net
• SharePoint
Web
Development
• WordPress
• Magento
Mobile
Apps
• iOS
• Android
RPA
• UiPath
IT
Outsourcing
• IT
Outsourcing
Our Core Competencies
4
.
Salesforce
Sales
Cloud
.
Salesforce
Service
Cloud
.
Financial
force
service
Finan
cial
force
.
Salesforce
Communit
y Cloud
.
Salesforce
Marketing
Cloud
.
Iqra Technology is a Salesforce Partner, we provide best quality Salesforce CRM consultancy, Salesforce
implementation, Force.com development, CRM deployment & offshore support services. We provide end to
end development and support services on Salesforce CRM.
Salesforce
Salesforce
CPQ
Service
Tableau
CRM
Salesforce
Einstein
5
SERVICE LINE:
Service Cloud Financial force Einstein
Analysis
CPQ & Billing
25% 20% 20% 15% 10%
Sales Cloud
What we do:
• We Identify the gap and opportunities, and crafts solutions that help
you attain efficiency & accelerated business performance. We offer
offshore support services that enable clients to ensure the right
utilization of technology to meet their business goals.
• We integrate support, business engagement approach, delivering
the right solution, efficient project management, global approach.
15%
Marketing Cloud
SALESFORCE EXPERTISE:
6
20% System
Integration.
20%
Preconfigured
Solutions.
20% Custom
Development
20%
Business
Consulting .
20
20
20
20
20
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 5th Qtr
20%
Salesforce Service Cloud
Service Console
360* View Of Customer To Agent
Implementation Of Customer Portal
CTI Implementation
Implementation Of Case Journey
We have implemented 100+ use cases related to business process with highly qualified and certified
consultants and developers. Some of the commonly asked functionality
Lead and Case
Assignment According
To Workload
01 02
Integrating Marketing
Application With
Salesforce Lead
03
Lead
Nurturing
Processes
04
Marketing
Campaign
Management
05 06 07 08
Integrated Salesforce With
Other Systems For
Integrated Processes Flow
Customized Salesforce
To Cater To Your
Business Needs
Implementing APP
Exchange
Products
Create Reports And
Dashboards For C Level
Employees
Salesforce Sales Cloud
9
Salesforce
Technical
Expertise
Salesforce
Process Builder
Visualforce
Pages
Lightning Web
components
Salesforce
Security
Salesforce
Lightning
Rest API
Integration of Salesforce to Floor
Plan Web Portal (3rd party API)
system.
CRM to ORACLE and ERP to CRM
integration
10
• We have created an Interface using HTTP callouts
REST API along with custom setting for exposing
the Salesforce data to 3rd party API and integrated
Floor Plan with Web Portal.
• Designed, developed and deployed the Custom
objects, Page layouts, Custom tabs, Components.
• We have also created fields, Formula Fields,
Workflow, Process Builder, Flow for the flexibility
and functionality of force platform application.
• We use Oracle API to create record in Oracle and to
make it working we use C# plugin where we get
CRM field details and pass it in API through variable
and in CRM plugin, we call that API which result
record creation in Oracle
• ERP to CRM integration we use Linked server
integration ERP team provide view to us that we use
in our integration code that is based on ADO.net and
C# code and this ERP view we use to query based
on condition and get data from that view and map
with CRM field.
CRM Integration work
SALESFORCE
PACKAGES
$600/40hr
Salesforce Admin Packages:
• Training & Admin Support
• Data Model & Data
Migration
• Business Process
• Sales & Service Cloud
Setup with Customization
only
Salesforce Developer
Packages:
• Development Task
• Apex, Trigger,
• Component Development
• Integrate to any API tool
• Any Custom Development
• Deployment Strategy
Salesforce Consultant
Packages:
• Business Process Analysis
• Requirement Gathering
• Build POC
• Admin & Call Support
• Sales, Service, Marketing
• NPSP, Commerce Cloud
$760/40hr
$1200/40
hr
Our Client:
12
Migrate two unlimited
edition org into an
enterprise edition of
salesforce.
Single org :
Combine UK and ME
data, streamline sales
processes.
Merged the orgs:
Faster, simpler, Common
taxonomy, Master data
management, Single
accounting system (Financial
Force).
We are Implementing and
supporting DMG group
globally for more than 5
years with complete team of
7 consultant
DMG events is a leading organizer of face-to-face events and a publisher of trade magazines, located in the United Arab
Emirates. Multiple offices in the United Kingdom, Saudi Arabia, Canada, Singapore, South Africa & Egypt. Support instance
with 313 Salesforce users.
Our Client:
13
We provide salesforce admin
resource for implementation and
salesforce CRM support.
Project is executed on the
offshore model.
We have created and updated
the existing apps, objects,
fields, reports, validations
workflows, users for Jellyfish.
Jellyfish company provides digital transformation to its partners by using the right technology, strategy, and training. The
headquartered in the United Kingdom and multiple offices located in the USA, Israel, Japan, Europe, UAE, Southeast
Asia, and Africa. Supporting instance with 1900 Salesforce and 1481 FinancialForce users.
We created a
transformational roadmap to
maximize their Salesforce
investment, ensure security, and
meet organizational compliance
We are providing Financial force
and Einstein Support to Jellyfish for
implementing the solution and
resolve the challenges faced by
internal team.
Our Client:
14
We support and
implement Microsoft
Dynamics CRM in 6
companies in Ghobash
Group in various
industries.
Ghobash Group has become one of the resilient business conglomerates in UAE. Committed to diversified growth,
Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi
Arabia, Oman, India, Iraq, and Africa. It has 19 operating companies in 7 major industries, 50+ years of local and regional
expertise and insights, Strategic footprint spanning the Middle East, Africa and South Asia
We supporting Ghobash
Group for MS CRM,
SharePoint, Uipath, Qlik
sense, Oracle EBS&
Ecommerce with a team of
more then 8 consultants
Building the CRM form,
screens, views, as well
as workflows and
reports around the
customer needs for an
interface.
Integrated MS CRM
with Oracle , SharePoint
& Ecommerce solution.
Name Designation Certificate Experience
Abdul Salam Program Manager Salesforce Certified Admin (ADM 201), PDI,
Community cloud)
12 yrs. of experience
Hayat Ansari Salesforce consultant (Salesforce PD1, Salesforce admin, Salesforce
consultant sales cloud, Salesforce consultant
sales cloud and communities )
10 yrs. of experience
Mohammed
Rehanuddin
Training and Development
Manager
Salesforce Certified Admin (ADM 201) 5 yrs. of experience
Mustaqeem Shaikh Salesforce Administrator Salesforce Certified Admin (SU20) 4.5 yrs. of experience
Shahid Quadri Salesforce Developer Salesforce Certified Admin (ADM 201) 4.5 yrs. of experience
Certification & Experience of Consultants
16
•Dedicated Offshore Salesforce Support starts from $2100/m for per senior consultant.
•Dedicated Offshore Salesforce Support starts from $1850/m for per junior consultant.
•Hourly based salesforce supports packages starting from $150 for 10 hours/week.
•Contact us for a tailor-made support model as per your requirements.
Salesforce Offshore Support
We provide onsite and offshore Salesforce support based on your requirements.
THANK YOU!
sadatsayed@iqratechnology.com
+971 50 6290814
THANK YOU!

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Salesforce PPT- Iqra Technology.pptx

  • 2. We are a Salesforce Partner Company ABOUT US: 2 ▪ Iqra Technology is an IT Solutions and Services Company. ▪ We Provide cost-effective IT domain expertise and industry knowledge to design sustainable technology solutions. ▪ We specializes in Technology Consulting and Outsourcing skilled resources for enterprises globally.
  • 3. IT Outsourcing CRM • Salesforce • Microsoft dynamics CRM BI • Power BI • Qlik sense • Tableau Custom Apps Development • Angular • ASP. Net • SharePoint Web Development • WordPress • Magento Mobile Apps • iOS • Android RPA • UiPath IT Outsourcing • IT Outsourcing Our Core Competencies
  • 4. 4 . Salesforce Sales Cloud . Salesforce Service Cloud . Financial force service Finan cial force . Salesforce Communit y Cloud . Salesforce Marketing Cloud . Iqra Technology is a Salesforce Partner, we provide best quality Salesforce CRM consultancy, Salesforce implementation, Force.com development, CRM deployment & offshore support services. We provide end to end development and support services on Salesforce CRM. Salesforce Salesforce CPQ Service Tableau CRM Salesforce Einstein
  • 5. 5 SERVICE LINE: Service Cloud Financial force Einstein Analysis CPQ & Billing 25% 20% 20% 15% 10% Sales Cloud What we do: • We Identify the gap and opportunities, and crafts solutions that help you attain efficiency & accelerated business performance. We offer offshore support services that enable clients to ensure the right utilization of technology to meet their business goals. • We integrate support, business engagement approach, delivering the right solution, efficient project management, global approach. 15% Marketing Cloud
  • 6. SALESFORCE EXPERTISE: 6 20% System Integration. 20% Preconfigured Solutions. 20% Custom Development 20% Business Consulting . 20 20 20 20 20 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 5th Qtr 20%
  • 7. Salesforce Service Cloud Service Console 360* View Of Customer To Agent Implementation Of Customer Portal CTI Implementation Implementation Of Case Journey
  • 8. We have implemented 100+ use cases related to business process with highly qualified and certified consultants and developers. Some of the commonly asked functionality Lead and Case Assignment According To Workload 01 02 Integrating Marketing Application With Salesforce Lead 03 Lead Nurturing Processes 04 Marketing Campaign Management 05 06 07 08 Integrated Salesforce With Other Systems For Integrated Processes Flow Customized Salesforce To Cater To Your Business Needs Implementing APP Exchange Products Create Reports And Dashboards For C Level Employees Salesforce Sales Cloud
  • 10. Integration of Salesforce to Floor Plan Web Portal (3rd party API) system. CRM to ORACLE and ERP to CRM integration 10 • We have created an Interface using HTTP callouts REST API along with custom setting for exposing the Salesforce data to 3rd party API and integrated Floor Plan with Web Portal. • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components. • We have also created fields, Formula Fields, Workflow, Process Builder, Flow for the flexibility and functionality of force platform application. • We use Oracle API to create record in Oracle and to make it working we use C# plugin where we get CRM field details and pass it in API through variable and in CRM plugin, we call that API which result record creation in Oracle • ERP to CRM integration we use Linked server integration ERP team provide view to us that we use in our integration code that is based on ADO.net and C# code and this ERP view we use to query based on condition and get data from that view and map with CRM field. CRM Integration work
  • 11. SALESFORCE PACKAGES $600/40hr Salesforce Admin Packages: • Training & Admin Support • Data Model & Data Migration • Business Process • Sales & Service Cloud Setup with Customization only Salesforce Developer Packages: • Development Task • Apex, Trigger, • Component Development • Integrate to any API tool • Any Custom Development • Deployment Strategy Salesforce Consultant Packages: • Business Process Analysis • Requirement Gathering • Build POC • Admin & Call Support • Sales, Service, Marketing • NPSP, Commerce Cloud $760/40hr $1200/40 hr
  • 12. Our Client: 12 Migrate two unlimited edition org into an enterprise edition of salesforce. Single org : Combine UK and ME data, streamline sales processes. Merged the orgs: Faster, simpler, Common taxonomy, Master data management, Single accounting system (Financial Force). We are Implementing and supporting DMG group globally for more than 5 years with complete team of 7 consultant DMG events is a leading organizer of face-to-face events and a publisher of trade magazines, located in the United Arab Emirates. Multiple offices in the United Kingdom, Saudi Arabia, Canada, Singapore, South Africa & Egypt. Support instance with 313 Salesforce users.
  • 13. Our Client: 13 We provide salesforce admin resource for implementation and salesforce CRM support. Project is executed on the offshore model. We have created and updated the existing apps, objects, fields, reports, validations workflows, users for Jellyfish. Jellyfish company provides digital transformation to its partners by using the right technology, strategy, and training. The headquartered in the United Kingdom and multiple offices located in the USA, Israel, Japan, Europe, UAE, Southeast Asia, and Africa. Supporting instance with 1900 Salesforce and 1481 FinancialForce users. We created a transformational roadmap to maximize their Salesforce investment, ensure security, and meet organizational compliance We are providing Financial force and Einstein Support to Jellyfish for implementing the solution and resolve the challenges faced by internal team.
  • 14. Our Client: 14 We support and implement Microsoft Dynamics CRM in 6 companies in Ghobash Group in various industries. Ghobash Group has become one of the resilient business conglomerates in UAE. Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa. It has 19 operating companies in 7 major industries, 50+ years of local and regional expertise and insights, Strategic footprint spanning the Middle East, Africa and South Asia We supporting Ghobash Group for MS CRM, SharePoint, Uipath, Qlik sense, Oracle EBS& Ecommerce with a team of more then 8 consultants Building the CRM form, screens, views, as well as workflows and reports around the customer needs for an interface. Integrated MS CRM with Oracle , SharePoint & Ecommerce solution.
  • 15. Name Designation Certificate Experience Abdul Salam Program Manager Salesforce Certified Admin (ADM 201), PDI, Community cloud) 12 yrs. of experience Hayat Ansari Salesforce consultant (Salesforce PD1, Salesforce admin, Salesforce consultant sales cloud, Salesforce consultant sales cloud and communities ) 10 yrs. of experience Mohammed Rehanuddin Training and Development Manager Salesforce Certified Admin (ADM 201) 5 yrs. of experience Mustaqeem Shaikh Salesforce Administrator Salesforce Certified Admin (SU20) 4.5 yrs. of experience Shahid Quadri Salesforce Developer Salesforce Certified Admin (ADM 201) 4.5 yrs. of experience Certification & Experience of Consultants
  • 16. 16 •Dedicated Offshore Salesforce Support starts from $2100/m for per senior consultant. •Dedicated Offshore Salesforce Support starts from $1850/m for per junior consultant. •Hourly based salesforce supports packages starting from $150 for 10 hours/week. •Contact us for a tailor-made support model as per your requirements. Salesforce Offshore Support We provide onsite and offshore Salesforce support based on your requirements.