Salesforce is a cloud-based customer relationship management platform that allows users to manage business processes, customer relationships, and sales. The presentation provides an overview of Salesforce, including what it is, its history and benefits. It also discusses career opportunities in Salesforce development and administration and Salesforce Trailhead, a free learning platform.

1. GLOBAL INSTITUTE OF TECHNOLOGY
Department of Computer Science and Engineering
A
SEMINAR PRESENTATION
On
Salesforce
Submitted to:
Mr. Pradeep Jha
Head of Dept.
Presented By:
Student Name: Dopender
Roll No. : 20EGJCS034
Year & sem :3rd year 5th sem
Session: 2022-23

3. Contents
• What is Cloud
• What is Salesforce?
• What does salesforce do?
• History of salesforce
• Benefits of salesforce
• Career development in salesforce
• Salesforce Trailhead
• Conclusion

4. What is Cloud ?
• "The cloud" refers to servers that are accessed
over the Internet, and the software and databases
that run on those servers.
• Cloud servers are located in Data Centers all over
the world. By using cloud computing, users and
companies do not have to manage physical
servers themselves or run software applications on
their own machines.

5. What is Salesforce?
• It is one of the most popular cloud-based platform
• It has been developed by the company Salesforce and it helps in managing
business processes, customer relationships and sales.
• It provides many tools for marketing, lead management, sales and other
functionalities.
• The main purpose of the platform is to enhance sales performance and
provide better customer service.
• This is one of the best ways to manage the leads and customers.

6. What does Salesforce do?
• Salesforce has been designed with the help of technology that is
based on the concepts of social networks.
• It allows you to create a user-friendly environment for your
business.
• The core purpose of the Salesforce platform is to make business
processes more effective.
• It gives you a complete control over all the activities which take
place within your business.
• You can easily access all the data from anywhere and anytime.

7. History of Salesforce
• It was founded in March 1999 by ex-Oracle employee Marc
Benioff, Frank Dominguez, and Parker Harris.
• In October 2014, Salesforce announced to merge all the
Salesforce’s services like sales, service, marketing, analytics,
etc.
• In 2017, Salesforce launched a Facebook Analytics tool.
• In 2018, Salesforce partnered with Apple for improving apps for
businesses.

8. What are the 5 benefits of Salesforce
• What are some of the reasons why you might want to use Salesforce?
• 1. Salesforce is a cloud-based solution that is secure, easy to use, and
accessible anywhere.
• 2. You can easily manage and track all of your leads, contacts, opportunities,
and accounts.
• 3. You can create custom reports to help you better understand your business
data.
• 4. Salesforce has an extensive app store that makes it easy to add tools for
your business.
• 5. Salesforce is one of the best apps for sales teams.

9. Career development in salesforce
• Salesforce Developer : A Salesforce developer is a special type of computer
programmer who writes software on the Salesforce CRM platform or another
piece of Salesforce cloud technology.
• Salesforce Administrator : A salesforce administrator solves business
problems by customizing the Salesforce Platform. They build, configure, and
automate technology solutions to deliver business value. Salesforce
Administrators work with stakeholders to define system requirements and
customize the platform.

10. Salesforce TrailHead
• It is a Salesforce learning platform provide by Salesforce.
• It is free of cost.
• It provide Salesforce certification programs.

11. Snapshots

12. Conclusion:
• In conclusion, Salesforce CRM is a
cloud-based platform which helps
you to manage the sales,
marketing, lead generation,
customer service and many other
functions.

13. Thank You