SlideShare a Scribd company logo
INTRODUCTION TO
MANAGEMENT
CHAPTER 1
Objectives of the chapter
 Understanding management concepts
 Characteristics of management
 Functions of management
MANAGEMENT
 Management is the attainment of
organizational goals in an effective
and efficient manner through
planning, organizing, staffing, directing
and controlling organizational
resources.
 Organizational resources include
men(human beings), money, machines
and materials.
Definitions
 Louis E Boone & David L Kurtz- The use
of people and other resources to
accomplish objectives.
 Mary Parker Follet- the act of getting
things done through people.
 Frederick Taylor defines Management
as the art of knowing what you want to
do in the best and cheapest way.
Characteristics
 Management is a distinct process.
 Management is an organized activity
 Management aims at the accomplishment of
predetermined objectives.
 Management is both a science and an art.
 Management is a group activity
 Management principles are universal in nature
 Management integrates human and other
resources.
Concept of management-
Raymond G. Leon
 Management by Communication
 Management by Systems
 Management by Results
 Management by Participation
 Management by Motivation
 Management by Exception
 Management by Objectives
Steps in MBO
management by objective
 To establish long-term and short-tem
organizational goals
 To establish long-term and short-term
objectives for each manager [each
department] , clarifying the key
performance standards
 Periodic review of performance
[feedback]
 Encouraging managers to accept
responsibility
Benefits of MBO
 The need for planning will be
recognized
 It provides for objectives and
accountability for performance
 It encourages participative
management
 It helps in job enrichment
 It provides for a good feedback system
FEATURES
 Management involves five functions
 These functions are organised to
achieve organisational goals.
 Management involves effective and
efficient use of resources
FUNCTIONS OF
MANAGEMENT
FUNCTIONS OF MANAGEMENT
 PLANNING
 ORGANIZING
 STAFFING
 DIRECTING
 CONTROLLING

More Related Content

What's hot

Administration and management
Administration and managementAdministration and management
Administration and management
Anand Saran
 
Management
Management Management
Management
rabia rehman
 
Philosophy of Administration,definition of administration and management
Philosophy of Administration,definition of administration and management Philosophy of Administration,definition of administration and management
Philosophy of Administration,definition of administration and management
Jasleen Kaur
 
Management process
Management processManagement process
Management process
Sagar Beedi
 
The nature of management 2009
The nature of management 2009The nature of management 2009
The nature of management 2009PaulOlsen
 
Administration and management
Administration and management Administration and management
Administration and management
Purvi Patel
 
Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...
Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...
Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...
Syed Shahbaz
 
Meaning,nature,scope,process of management & approaches of a system
Meaning,nature,scope,process of management & approaches of a systemMeaning,nature,scope,process of management & approaches of a system
Meaning,nature,scope,process of management & approaches of a systemsadhikakatiyar
 
Difference between management and administration
Difference between management and administrationDifference between management and administration
Difference between management and administration
Suleyman Ally
 
Chapter 1 -_nature_and_concept_of_management
Chapter 1 -_nature_and_concept_of_managementChapter 1 -_nature_and_concept_of_management
Chapter 1 -_nature_and_concept_of_management
Rey Metran
 
Function of administration
Function of administrationFunction of administration
Function of administration
Nursing Path
 
EDUCATIONAL MANAGEMENT AND ADMINISTRATION
EDUCATIONAL MANAGEMENT AND ADMINISTRATIONEDUCATIONAL MANAGEMENT AND ADMINISTRATION
EDUCATIONAL MANAGEMENT AND ADMINISTRATION
Fidy Zegge
 
nursing Management
nursing Managementnursing Management
nursing Management
shirish gawai
 
definition and functions of management
definition and functions of managementdefinition and functions of management
definition and functions of management
George Silandote Jr.
 
Principal of mangment p 1
Principal of mangment p 1Principal of mangment p 1
Principal of mangment p 1
huzaifasaeed11
 
Functions of administration
Functions of administrationFunctions of administration
Functions of administration
SUDESHNA BANERJEE
 
Intro to Management
Intro to ManagementIntro to Management
Intro to ManagementAleeza Baig
 

What's hot (20)

Administration and management
Administration and managementAdministration and management
Administration and management
 
Management
Management Management
Management
 
Philosophy of Administration,definition of administration and management
Philosophy of Administration,definition of administration and management Philosophy of Administration,definition of administration and management
Philosophy of Administration,definition of administration and management
 
Management process
Management processManagement process
Management process
 
The nature of management 2009
The nature of management 2009The nature of management 2009
The nature of management 2009
 
Administration and management
Administration and management Administration and management
Administration and management
 
Management process
Management processManagement process
Management process
 
Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...
Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...
Fundamental of Management presentation made by Hassan Shahbaz www.facebook.co...
 
Meaning,nature,scope,process of management & approaches of a system
Meaning,nature,scope,process of management & approaches of a systemMeaning,nature,scope,process of management & approaches of a system
Meaning,nature,scope,process of management & approaches of a system
 
Difference between management and administration
Difference between management and administrationDifference between management and administration
Difference between management and administration
 
Chapter 1 -_nature_and_concept_of_management
Chapter 1 -_nature_and_concept_of_managementChapter 1 -_nature_and_concept_of_management
Chapter 1 -_nature_and_concept_of_management
 
Function of administration
Function of administrationFunction of administration
Function of administration
 
Management intro.(1)
Management intro.(1)Management intro.(1)
Management intro.(1)
 
Depu ifm 2
Depu ifm 2Depu ifm 2
Depu ifm 2
 
EDUCATIONAL MANAGEMENT AND ADMINISTRATION
EDUCATIONAL MANAGEMENT AND ADMINISTRATIONEDUCATIONAL MANAGEMENT AND ADMINISTRATION
EDUCATIONAL MANAGEMENT AND ADMINISTRATION
 
nursing Management
nursing Managementnursing Management
nursing Management
 
definition and functions of management
definition and functions of managementdefinition and functions of management
definition and functions of management
 
Principal of mangment p 1
Principal of mangment p 1Principal of mangment p 1
Principal of mangment p 1
 
Functions of administration
Functions of administrationFunctions of administration
Functions of administration
 
Intro to Management
Intro to ManagementIntro to Management
Intro to Management
 

Similar to introduction to management

Introduction to mangagement
Introduction to mangagementIntroduction to mangagement
Introduction to mangagement
Vishal Koirala
 
BBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdf
BBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdfBBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdf
BBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdf
LalitMittal22
 
Mpp notes every topic is covered of mpp sem 1 of engee.
Mpp notes every topic is covered of mpp sem 1 of engee.Mpp notes every topic is covered of mpp sem 1 of engee.
Mpp notes every topic is covered of mpp sem 1 of engee.
MunishKumar261
 
Principles Practice of Management unit-I.pptx
Principles Practice of Management unit-I.pptxPrinciples Practice of Management unit-I.pptx
Principles Practice of Management unit-I.pptx
SatyaM733268
 
Nursing Management (1).ppt
Nursing Management (1).pptNursing Management (1).ppt
Nursing Management (1).ppt
DelphyVarghese
 
Nursing Management .ppt
Nursing Management .pptNursing Management .ppt
Nursing Management .ppt
DelphyVarghese
 
CHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptx
CHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptxCHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptx
CHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptx
CorazonCardonigaCali
 
DS_MBA_PPM-Introduction.ppt
DS_MBA_PPM-Introduction.pptDS_MBA_PPM-Introduction.ppt
DS_MBA_PPM-Introduction.ppt
Siva453615
 
principles of management-1-.ppt
principles of management-1-.pptprinciples of management-1-.ppt
principles of management-1-.ppt
santhosh77
 
nursingmanagement1-220510063443-8394668f.pptx
nursingmanagement1-220510063443-8394668f.pptxnursingmanagement1-220510063443-8394668f.pptx
nursingmanagement1-220510063443-8394668f.pptx
shaila55
 
Management presentation unit 1 for MCA first year
Management presentation unit 1 for MCA first yearManagement presentation unit 1 for MCA first year
Management presentation unit 1 for MCA first year
ashutoshmahisharma
 
Principles Of Management By M.RiaZ Khan 03139533123
Principles Of Management By M.RiaZ Khan 03139533123Principles Of Management By M.RiaZ Khan 03139533123
Principles Of Management By M.RiaZ Khan 03139533123
M Riaz Khan
 
Media Management Chapter ONE 1.ppt
Media Management Chapter ONE 1.pptMedia Management Chapter ONE 1.ppt
Media Management Chapter ONE 1.ppt
SeyfedinLuncha1
 
Principles of management
Principles of managementPrinciples of management
Principles of managementGURNOORBRAR
 
UNIT 1 FOM.pptx
UNIT 1 FOM.pptxUNIT 1 FOM.pptx
UNIT 1 FOM.pptx
Akanksha349803
 
1.1 Definition Of Management
1.1 Definition Of Management1.1 Definition Of Management
1.1 Definition Of Management
Kristen Flores
 
Lesson 2 PPT Leadership.pptx mngement...
Lesson 2 PPT Leadership.pptx  mngement...Lesson 2 PPT Leadership.pptx  mngement...
Lesson 2 PPT Leadership.pptx mngement...
Jacinto Lappay
 
Principles of management geektonight.com
Principles of management geektonight.comPrinciples of management geektonight.com
Principles of management geektonight.com
Anita Gupta
 
Concept,nature and significance of management
Concept,nature and significance of managementConcept,nature and significance of management
Concept,nature and significance of managementShubham Kushwaha
 
Management science
Management scienceManagement science
Management science
jaya lakshmi
 

Similar to introduction to management (20)

Introduction to mangagement
Introduction to mangagementIntroduction to mangagement
Introduction to mangagement
 
BBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdf
BBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdfBBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdf
BBH 102 – Basics of Management Unit 1 Notes Jan 26 2018.pdf
 
Mpp notes every topic is covered of mpp sem 1 of engee.
Mpp notes every topic is covered of mpp sem 1 of engee.Mpp notes every topic is covered of mpp sem 1 of engee.
Mpp notes every topic is covered of mpp sem 1 of engee.
 
Principles Practice of Management unit-I.pptx
Principles Practice of Management unit-I.pptxPrinciples Practice of Management unit-I.pptx
Principles Practice of Management unit-I.pptx
 
Nursing Management (1).ppt
Nursing Management (1).pptNursing Management (1).ppt
Nursing Management (1).ppt
 
Nursing Management .ppt
Nursing Management .pptNursing Management .ppt
Nursing Management .ppt
 
CHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptx
CHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptxCHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptx
CHAPTER 1_NATURE AND CONCEPT OF MANAGEMENT (1).pptx
 
DS_MBA_PPM-Introduction.ppt
DS_MBA_PPM-Introduction.pptDS_MBA_PPM-Introduction.ppt
DS_MBA_PPM-Introduction.ppt
 
principles of management-1-.ppt
principles of management-1-.pptprinciples of management-1-.ppt
principles of management-1-.ppt
 
nursingmanagement1-220510063443-8394668f.pptx
nursingmanagement1-220510063443-8394668f.pptxnursingmanagement1-220510063443-8394668f.pptx
nursingmanagement1-220510063443-8394668f.pptx
 
Management presentation unit 1 for MCA first year
Management presentation unit 1 for MCA first yearManagement presentation unit 1 for MCA first year
Management presentation unit 1 for MCA first year
 
Principles Of Management By M.RiaZ Khan 03139533123
Principles Of Management By M.RiaZ Khan 03139533123Principles Of Management By M.RiaZ Khan 03139533123
Principles Of Management By M.RiaZ Khan 03139533123
 
Media Management Chapter ONE 1.ppt
Media Management Chapter ONE 1.pptMedia Management Chapter ONE 1.ppt
Media Management Chapter ONE 1.ppt
 
Principles of management
Principles of managementPrinciples of management
Principles of management
 
UNIT 1 FOM.pptx
UNIT 1 FOM.pptxUNIT 1 FOM.pptx
UNIT 1 FOM.pptx
 
1.1 Definition Of Management
1.1 Definition Of Management1.1 Definition Of Management
1.1 Definition Of Management
 
Lesson 2 PPT Leadership.pptx mngement...
Lesson 2 PPT Leadership.pptx  mngement...Lesson 2 PPT Leadership.pptx  mngement...
Lesson 2 PPT Leadership.pptx mngement...
 
Principles of management geektonight.com
Principles of management geektonight.comPrinciples of management geektonight.com
Principles of management geektonight.com
 
Concept,nature and significance of management
Concept,nature and significance of managementConcept,nature and significance of management
Concept,nature and significance of management
 
Management science
Management scienceManagement science
Management science
 

More from Areej Abu Hanieh

Announcement about my previous presentations - Thank you
Announcement about my previous presentations - Thank youAnnouncement about my previous presentations - Thank you
Announcement about my previous presentations - Thank you
Areej Abu Hanieh
 
Infection - penicillins
Infection - penicillinsInfection - penicillins
Infection - penicillins
Areej Abu Hanieh
 
Hospital acquired pneumonia
Hospital acquired pneumoniaHospital acquired pneumonia
Hospital acquired pneumonia
Areej Abu Hanieh
 
catheter related blood stream infection
catheter related blood stream infection catheter related blood stream infection
catheter related blood stream infection
Areej Abu Hanieh
 
Community acquired pneumonia - Pharmacotherapy
Community acquired pneumonia - Pharmacotherapy Community acquired pneumonia - Pharmacotherapy
Community acquired pneumonia - Pharmacotherapy
Areej Abu Hanieh
 
Cellulitis - Treatment
Cellulitis - TreatmentCellulitis - Treatment
Cellulitis - Treatment
Areej Abu Hanieh
 
Carbapenems - Pharmacology
Carbapenems - PharmacologyCarbapenems - Pharmacology
Carbapenems - Pharmacology
Areej Abu Hanieh
 
Cephalosporins - Pharmacology
Cephalosporins - Pharmacology Cephalosporins - Pharmacology
Cephalosporins - Pharmacology
Areej Abu Hanieh
 
Sickle cell anemia
Sickle cell anemia Sickle cell anemia
Sickle cell anemia
Areej Abu Hanieh
 
Poisoning - Treatment
Poisoning - TreatmentPoisoning - Treatment
Poisoning - Treatment
Areej Abu Hanieh
 
Hypertensive urgencies and emergencies
Hypertensive urgencies and emergenciesHypertensive urgencies and emergencies
Hypertensive urgencies and emergencies
Areej Abu Hanieh
 
Diabetic ketoacidosis DKA
Diabetic ketoacidosis DKADiabetic ketoacidosis DKA
Diabetic ketoacidosis DKA
Areej Abu Hanieh
 
Asthma and COPD exacerbation - Emergency
Asthma and COPD exacerbation - Emergency  Asthma and COPD exacerbation - Emergency
Asthma and COPD exacerbation - Emergency
Areej Abu Hanieh
 
Acute decompensated heart failure
Acute decompensated heart failureAcute decompensated heart failure
Acute decompensated heart failure
Areej Abu Hanieh
 
Acute Coronary syndrome
Acute Coronary syndrome Acute Coronary syndrome
Acute Coronary syndrome
Areej Abu Hanieh
 
Glycemic Control - Diabetes Mellitus
Glycemic Control - Diabetes Mellitus Glycemic Control - Diabetes Mellitus
Glycemic Control - Diabetes Mellitus
Areej Abu Hanieh
 
Stress ulcer prophylaxis
Stress ulcer prophylaxis Stress ulcer prophylaxis
Stress ulcer prophylaxis
Areej Abu Hanieh
 
Pain in the ICU
Pain in the ICUPain in the ICU
Pain in the ICU
Areej Abu Hanieh
 
Deep Vein Thrombosis - DVT
Deep Vein Thrombosis  - DVTDeep Vein Thrombosis  - DVT
Deep Vein Thrombosis - DVT
Areej Abu Hanieh
 
Anti - Coagulants agents
Anti - Coagulants agentsAnti - Coagulants agents
Anti - Coagulants agents
Areej Abu Hanieh
 

More from Areej Abu Hanieh (20)

Announcement about my previous presentations - Thank you
Announcement about my previous presentations - Thank youAnnouncement about my previous presentations - Thank you
Announcement about my previous presentations - Thank you
 
Infection - penicillins
Infection - penicillinsInfection - penicillins
Infection - penicillins
 
Hospital acquired pneumonia
Hospital acquired pneumoniaHospital acquired pneumonia
Hospital acquired pneumonia
 
catheter related blood stream infection
catheter related blood stream infection catheter related blood stream infection
catheter related blood stream infection
 
Community acquired pneumonia - Pharmacotherapy
Community acquired pneumonia - Pharmacotherapy Community acquired pneumonia - Pharmacotherapy
Community acquired pneumonia - Pharmacotherapy
 
Cellulitis - Treatment
Cellulitis - TreatmentCellulitis - Treatment
Cellulitis - Treatment
 
Carbapenems - Pharmacology
Carbapenems - PharmacologyCarbapenems - Pharmacology
Carbapenems - Pharmacology
 
Cephalosporins - Pharmacology
Cephalosporins - Pharmacology Cephalosporins - Pharmacology
Cephalosporins - Pharmacology
 
Sickle cell anemia
Sickle cell anemia Sickle cell anemia
Sickle cell anemia
 
Poisoning - Treatment
Poisoning - TreatmentPoisoning - Treatment
Poisoning - Treatment
 
Hypertensive urgencies and emergencies
Hypertensive urgencies and emergenciesHypertensive urgencies and emergencies
Hypertensive urgencies and emergencies
 
Diabetic ketoacidosis DKA
Diabetic ketoacidosis DKADiabetic ketoacidosis DKA
Diabetic ketoacidosis DKA
 
Asthma and COPD exacerbation - Emergency
Asthma and COPD exacerbation - Emergency  Asthma and COPD exacerbation - Emergency
Asthma and COPD exacerbation - Emergency
 
Acute decompensated heart failure
Acute decompensated heart failureAcute decompensated heart failure
Acute decompensated heart failure
 
Acute Coronary syndrome
Acute Coronary syndrome Acute Coronary syndrome
Acute Coronary syndrome
 
Glycemic Control - Diabetes Mellitus
Glycemic Control - Diabetes Mellitus Glycemic Control - Diabetes Mellitus
Glycemic Control - Diabetes Mellitus
 
Stress ulcer prophylaxis
Stress ulcer prophylaxis Stress ulcer prophylaxis
Stress ulcer prophylaxis
 
Pain in the ICU
Pain in the ICUPain in the ICU
Pain in the ICU
 
Deep Vein Thrombosis - DVT
Deep Vein Thrombosis  - DVTDeep Vein Thrombosis  - DVT
Deep Vein Thrombosis - DVT
 
Anti - Coagulants agents
Anti - Coagulants agentsAnti - Coagulants agents
Anti - Coagulants agents
 

Recently uploaded

TCS AI for Business Study – Key Findings
TCS AI for Business Study – Key FindingsTCS AI for Business Study – Key Findings
TCS AI for Business Study – Key Findings
Tata Consultancy Services
 
Training- integrated management system (iso)
Training- integrated management system (iso)Training- integrated management system (iso)
Training- integrated management system (iso)
akaash13
 
Leadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact PlanLeadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact Plan
Muhammad Adil Jamil
 
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
juniourjohnstone
 
Founder-Game Director Workshop (Session 1)
Founder-Game Director  Workshop (Session 1)Founder-Game Director  Workshop (Session 1)
Founder-Game Director Workshop (Session 1)
Amir H. Fassihi
 
Case Analysis - The Sky is the Limit | Principles of Management
Case Analysis - The Sky is the Limit | Principles of ManagementCase Analysis - The Sky is the Limit | Principles of Management
Case Analysis - The Sky is the Limit | Principles of Management
A. F. M. Rubayat-Ul Jannat
 
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
CIOWomenMagazine
 
Senior Project and Engineering Leader Jim Smith.pdf
Senior Project and Engineering Leader Jim Smith.pdfSenior Project and Engineering Leader Jim Smith.pdf
Senior Project and Engineering Leader Jim Smith.pdf
Jim Smith
 
W.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest ExperienceW.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest Experience
William (Bill) H. Bender, FCSI
 
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
gcljeuzdu
 

Recently uploaded (10)

TCS AI for Business Study – Key Findings
TCS AI for Business Study – Key FindingsTCS AI for Business Study – Key Findings
TCS AI for Business Study – Key Findings
 
Training- integrated management system (iso)
Training- integrated management system (iso)Training- integrated management system (iso)
Training- integrated management system (iso)
 
Leadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact PlanLeadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact Plan
 
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
 
Founder-Game Director Workshop (Session 1)
Founder-Game Director  Workshop (Session 1)Founder-Game Director  Workshop (Session 1)
Founder-Game Director Workshop (Session 1)
 
Case Analysis - The Sky is the Limit | Principles of Management
Case Analysis - The Sky is the Limit | Principles of ManagementCase Analysis - The Sky is the Limit | Principles of Management
Case Analysis - The Sky is the Limit | Principles of Management
 
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
 
Senior Project and Engineering Leader Jim Smith.pdf
Senior Project and Engineering Leader Jim Smith.pdfSenior Project and Engineering Leader Jim Smith.pdf
Senior Project and Engineering Leader Jim Smith.pdf
 
W.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest ExperienceW.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest Experience
 
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
 

introduction to management

  • 2. Objectives of the chapter  Understanding management concepts  Characteristics of management  Functions of management
  • 3. MANAGEMENT  Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, staffing, directing and controlling organizational resources.  Organizational resources include men(human beings), money, machines and materials.
  • 4. Definitions  Louis E Boone & David L Kurtz- The use of people and other resources to accomplish objectives.  Mary Parker Follet- the act of getting things done through people.  Frederick Taylor defines Management as the art of knowing what you want to do in the best and cheapest way.
  • 5. Characteristics  Management is a distinct process.  Management is an organized activity  Management aims at the accomplishment of predetermined objectives.  Management is both a science and an art.  Management is a group activity  Management principles are universal in nature  Management integrates human and other resources.
  • 6. Concept of management- Raymond G. Leon  Management by Communication  Management by Systems  Management by Results  Management by Participation  Management by Motivation  Management by Exception  Management by Objectives
  • 7. Steps in MBO management by objective  To establish long-term and short-tem organizational goals  To establish long-term and short-term objectives for each manager [each department] , clarifying the key performance standards  Periodic review of performance [feedback]  Encouraging managers to accept responsibility
  • 8. Benefits of MBO  The need for planning will be recognized  It provides for objectives and accountability for performance  It encourages participative management  It helps in job enrichment  It provides for a good feedback system
  • 9. FEATURES  Management involves five functions  These functions are organised to achieve organisational goals.  Management involves effective and efficient use of resources
  • 11. FUNCTIONS OF MANAGEMENT  PLANNING  ORGANIZING  STAFFING  DIRECTING  CONTROLLING