Presentation at IQWIG in dialogues, 16/06/2017. KCE, the Belgian Health Care Knowledge Centre, has been created end 2002 and delivered its first reports in 2004. Since its settlement, the activities of KCE have been described in a Process Book, covering all aspects of KCE's live (from hiring experts to disseminating reports). The chapters dedicated to scientific processes are essential to ensure consistency among the reports produced by KCE, independently of the authoring teams and their origin (KCE team or sub-contractors). Nevertheless, those process notes are living documents which receive regular updates to comply with the latest development of international standards. In this presentation, we will describe more than 10 years of evolution of the KCE process notes, in the light of the knowledge management principles.

1. Introduction to the
KCE methods guides
IQWIG in dialogues, 16/06/2017
Mr Patrice X. Chalon, MSc, Knowledge manager

2. Plan
Background
Milestones
KM evaluation
Conclusion
2

3. BACKGROUND
3

4. KCE – history
 Federal agency
(semi-governmental)
 Established in
Dec. 2002
 Started with 10 people
 KCE = Federaal Kenniscentrum voor de
Gezondheidszorg - Centre fédéral
d’Expertise des soins de santé
4

5. KCE - today Health
Services
Research
Methods
Health
Techno-
logy
Assessment
Clinical Trials
Guidelines
for Clinical
Practice
Dissemi-
nation
5

6. KCE - outputs
KCE reports:
287 published since 2004
(5 “Methods”)
“KCE has read for you”:
17 published since 2012
6

7. MILESTONES
7

8. Annual
research
program
Scoping
Operatio-
nalisation
8
Search for
evidence
Search for
data
Critical
appraisal
Synthesis Validation
Dissemi-
nation
4 5 6
7
2003
8 9
1 2 3

9. 2004
9
2003

10. 2006
10
2003 2006

11. 2012
11
2004 2006 2012
Chapter
Chapter
Chapter
Section
Section

12. 2017
12
appendix
2004 2006 2012 2017
appendix

13. KM EVALUATION
Using KM principles and tools to explore the maintenance
process…
13

14. KM tool 1: SECI Model Knowledge Creation Spiral
14
Explicit
knowledge
Tacit
knowledge
Internalisation
Using and learning
explicit sources
Socialisation
learning through
practice, guidance,
imitation, and
observation
Externalisation
making explicit
Combination
re-organise, compile
From Nonaka & Takeuchi (1996), http://www.knowledge-management-tools.net/knowledge-conversion.html and Rossion F. (2017)

15. KM tool 2: The KM house model
15
From https://fedweb.belgium.be/fr/publications/km_maison

16. Learning from others
authors
16

17. Learning from others
lecturers, trainers, …
17

18. Learning from others
co-authors, validators, stakeholders, …
18

19. Learning from experience
19

20. Identifying
opportunities
20

21. Project approach
21

22. CONCLUSION
22

23. Maintenance of KCE methods guides fulfil the
KM models
23
Explicit
knowledge
Tacit
knowledge
Socialisation
learning through
practice, guidance,
imitation, and
observation
Internalisation
Using and learning
explicit sources
Externalisation
making explicit
Combination
re-organise, compile

24. Moving out of the “Office” format is a challenge
24

25. There are always more topics to consider
 Patient’s involvement
 SURE guides
 ….
25

26. Research projects are continuously adjusted
26
Scope
PRIORITIES
 1.
 2.
 3.
 …

27. Option for a manageable future…
27

28. 28
http://processbook.kce.fgov.be