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 Since the beginning of the pandemic, KCE librarian and information
specialists succeeded into delivering the usual services to their users:
researchers could access all sources of information (bibliographical
databases, journal articles and books) and conduct their research “as
usual”.
 The lessons learned were integrated into the standard
working method, to the benefit of the delivered advices
and recommendations to decision makers.
 Adversity does not kill librarians, it makes them stronger!
1. https://www.slideshare.net/pchalon/information-services-continuity-during-the-covid19-
pandemics-lessons-learned-from-kce
2. https://app.iloveevidence.com/topics
3. https://search.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/
Contact: Luc HOURLAY
Luc.Hourlay@kce.fgov.be
Belgian Health Care Knowledge centre (KCE)
Chalon, Patrice X.; Hourlay, Luc; Fairon, Nicolas
 Twenty months after the onset of the pandemic, working from home is still
the rule for all KCE employees; therefore, the “temporary” adaptations to
library services are still in place.
 COVID-19 specific services have been discontinued; international
resources, such as the COVID-19 L.OVE2 and the WHO COVID-19
Database3, have been prioritized.
 Preprints are now a “standard” source of information for emerging or
rapidly changing topics such as COVID-19, tools and procedures have
been updated accordingly.
Results
 To describe the situation 20 months after the containment measures.
 To evaluate changes in library services, specific COVID-19 services that
were implemented on an emergency basis, and the impact on information
retrieval procedures.
Aim
 In March 2020, Belgium was subject to a containment measure in order to
stop the spread of the COVID-19 pandemic in its territory. Permanent
teleworking for all staff was imposed, at the risk of impacting the
continuity of services, including the library and information retrieval
services.
 While the limitations on access to scientific research results have
generally been exacerbated by this confinement, in the case of the KCE,
the usual library services were ultimately only marginally affected.
However, new services were requested to help researchers identify
resources needed for their work1.
Introduction
Rotterdam (NL)
1-3 June 2022
 The experiences of librarian and information specialists were
summarized.
 The Long COVID example is used to illustrate the changes in procedures.
Conclusion
Methods

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Information services and COVID-19 pandemics : 20 months later...

  • 1.  Since the beginning of the pandemic, KCE librarian and information specialists succeeded into delivering the usual services to their users: researchers could access all sources of information (bibliographical databases, journal articles and books) and conduct their research “as usual”.  The lessons learned were integrated into the standard working method, to the benefit of the delivered advices and recommendations to decision makers.  Adversity does not kill librarians, it makes them stronger! 1. https://www.slideshare.net/pchalon/information-services-continuity-during-the-covid19- pandemics-lessons-learned-from-kce 2. https://app.iloveevidence.com/topics 3. https://search.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/ Contact: Luc HOURLAY Luc.Hourlay@kce.fgov.be Belgian Health Care Knowledge centre (KCE) Chalon, Patrice X.; Hourlay, Luc; Fairon, Nicolas  Twenty months after the onset of the pandemic, working from home is still the rule for all KCE employees; therefore, the “temporary” adaptations to library services are still in place.  COVID-19 specific services have been discontinued; international resources, such as the COVID-19 L.OVE2 and the WHO COVID-19 Database3, have been prioritized.  Preprints are now a “standard” source of information for emerging or rapidly changing topics such as COVID-19, tools and procedures have been updated accordingly. Results  To describe the situation 20 months after the containment measures.  To evaluate changes in library services, specific COVID-19 services that were implemented on an emergency basis, and the impact on information retrieval procedures. Aim  In March 2020, Belgium was subject to a containment measure in order to stop the spread of the COVID-19 pandemic in its territory. Permanent teleworking for all staff was imposed, at the risk of impacting the continuity of services, including the library and information retrieval services.  While the limitations on access to scientific research results have generally been exacerbated by this confinement, in the case of the KCE, the usual library services were ultimately only marginally affected. However, new services were requested to help researchers identify resources needed for their work1. Introduction Rotterdam (NL) 1-3 June 2022  The experiences of librarian and information specialists were summarized.  The Long COVID example is used to illustrate the changes in procedures. Conclusion Methods