This document discusses the Radboud Work Environment and its chief officer Lizette Engelen. It outlines Engelen's roles in human resources, reshaping the center, and the service company for real estate and infrastructure. The document also references several reports on the future of work and the workplace from 2014 and 2015 that discuss trends in flexible working, digital workspaces, and creating a high performance work experience through balancing facilities, human resources, and information management perspectives. Keywords mentioned include activity based working, new ways to work, social innovation, boundaryless work, and serendipity.
This document discusses Lizette Engelen's role as Chief of Radboud Work Environment at Radboud University Medical Center. It provides details about the organization such as having 11,000 employees, 3,000 students, and 1,000 beds with $1 billion in revenue. It also describes Radboud Way of Working and Radboud Work Environment programs which involve reshaping departments through lean and clean processes as well as innovation in new ways of working. The implementation process involves concept development, building analysis, communication, and evaluation after departments move and one year later.
This document discusses the changing nature of work and the workplace. It outlines three pillars that support flexible working: corporate culture, working environment, and technology that enables collaboration. It notes that technology may destroy some jobs but create new ones like cyber cops and digital rehabilitation experts. The document advocates for social cohesion in more flexible work arrangements like activity-based working. It highlights listening and understanding other perspectives as important. Overall, it explores how the roles of management support and secretaries may evolve in the new digital workplace of 2020 and beyond.
Lizette Engelen is the Chief of Work at Radboud focusing on driving the future work experience agenda by creating new evidence-based work environments. She looks at the 4 B's - Bytes, Bricks, Behaviour, Branding - and the 4 E's - Efficiency, Effectivity, Euros, Emotions - when developing work programs. The document discusses The Marshmallow Challenge, an experiment where groups have 18 minutes to build the tallest freestanding structure to hold a marshmallow using spaghetti, tape and string.
This document discusses the Radboud Work Environment and its chief officer Lizette Engelen. It outlines Engelen's roles in human resources, reshaping the center, and the service company for real estate and infrastructure. The document also references several reports on the future of work and the workplace from 2014 and 2015 that discuss trends in flexible working, digital workspaces, and creating a high performance work experience through balancing facilities, human resources, and information management perspectives. Keywords mentioned include activity based working, new ways to work, social innovation, boundaryless work, and serendipity.
This document discusses Lizette Engelen's role as Chief of Radboud Work Environment at Radboud University Medical Center. It provides details about the organization such as having 11,000 employees, 3,000 students, and 1,000 beds with $1 billion in revenue. It also describes Radboud Way of Working and Radboud Work Environment programs which involve reshaping departments through lean and clean processes as well as innovation in new ways of working. The implementation process involves concept development, building analysis, communication, and evaluation after departments move and one year later.
This document discusses the changing nature of work and the workplace. It outlines three pillars that support flexible working: corporate culture, working environment, and technology that enables collaboration. It notes that technology may destroy some jobs but create new ones like cyber cops and digital rehabilitation experts. The document advocates for social cohesion in more flexible work arrangements like activity-based working. It highlights listening and understanding other perspectives as important. Overall, it explores how the roles of management support and secretaries may evolve in the new digital workplace of 2020 and beyond.
Lizette Engelen is the Chief of Work at Radboud focusing on driving the future work experience agenda by creating new evidence-based work environments. She looks at the 4 B's - Bytes, Bricks, Behaviour, Branding - and the 4 E's - Efficiency, Effectivity, Euros, Emotions - when developing work programs. The document discusses The Marshmallow Challenge, an experiment where groups have 18 minutes to build the tallest freestanding structure to hold a marshmallow using spaghetti, tape and string.
This curriculum vitae outlines the qualifications of Merete Elizabeth Houston Lund, a business psychology professional with 9 years of experience in human resources management and consulting. She has extensive experience working with both public and private sector organizations, specializing in organizational development, change management, leadership coaching, and human resources strategy. Her skills include project management, team coaching, recruiting, and developing employee training programs.
Maarten Korz | Curriculum Vitae | October 2019Maarten Korz
Maarten Korz is an innovator and entrepreneur who helps companies with innovation and digital transformation. He has over 15 years of experience in roles such as Innovation Manager at Rabobank, where he created several programs, and as a teacher of New Media strategy. He mentors startups and speaks at conferences on topics like corporate innovation and intrapreneurship.
The Design for Usability project aimed to improve the usability of electronic products through practice-oriented research, developing new user-centered design methods and tools. The project was a collaboration between three Dutch universities of technology and four industry partners, and sought to address challenges in product development like increasing complexity, shorter development cycles, and a rise in product returns not due to technical faults.
Bas Kock is an experienced project engineer with over 15 years of experience managing construction projects in life sciences facilities. He holds a BSc in Architecture from TU Delft and has worked on projects for companies including MSD, Amgen, and Oranjewoud. His experience includes managing projects involving clean room installations, packaging equipment, and cold storage facilities. He is proficient in AutoCAD, Microsoft Office, and project management skills. In his personal time, he enjoys golfing, architecture, travel, and home renovation projects.
The document discusses plans to develop OpenCourseWare (OCW) at Leiden University in the Netherlands. It describes a project to publish OCW content from four master's programs totaling 160 ECTS credits. The project will go through several phases: an initial pre-pilot phase to plan and prototype, followed by a planning phase for substantial pilots. A decision making phase will fund pilots for four proposed master's programs totaling 150,000 Euros for the first year. The goals of the OCW Leiden project are to explore possibilities and benefits of open educational resources through substantial pilots, and publish workflow and search optimization for the pilot programs.
Development of a methodology for architects for the assessment and integrati...DS2BE
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Elon University: Design Thinking Studio in Social InnovationWilliam J. Moner
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Anna Sturesson has experience leading projects in various roles such as project manager, trainer, and photographer. She has managed teams of up to 20 people and led projects involving rebranding, system implementations, and training programs. Anna is currently working as a project manager while studying to become a UX designer, aiming to solve problems and create intuitive designs focused on user needs.
IDBM x Slush – Service Leadership Minor HandbookIDBMAalto
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is a tool for managing the enterprise architecture process. Assistant supports
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Business modeling
“Business modeling helps to understand, design and optimize business processes and
business models. Business modeling provides insight in the value creation logic of an
organization. Business modeling helps to align business and IT and facilitates business
innovation and change.”
Some examples of systematic methods used by BIZZdesign are:
Business Model Canvas: is a structured method to describe and develop new business
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A dive into DESIGN THINKING – Making products and services that people wantAndy McBride
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The Role of Public Innovation and the Impact of Technology on Employment - Re...Textkernel
Pôle emploi is France's public employment agency. It has made innovation a priority in its strategic plans to improve services and enhance skills. Pôle emploi uses an open innovation approach involving employees, startups, companies and other organizations. It has multiple programs and platforms to generate, develop, test and implement new ideas for employment services. These include an innovation lab, collaborative platforms, pilot programs and an annual virtual innovation forum for sharing best practices. The goal is to better meet changing needs through participatory innovation.
This document provides an overview of project management. It defines a project as a temporary endeavor undertaken to create a unique product, service or result. It outlines the typical project life cycle phases of initiation, planning, preparation, realization, and closing. It also discusses defining the project scope, creating a work breakdown structure and project charter, engaging the project team, and tracking progress. The overall goal is to meet project requirements within constraints like time, cost, and resources.
The document discusses the concept of innovation labs and proposes establishing one within PWGSC. It defines innovation labs as multi-disciplinary teams that collaborate to solve persistent issues that cannot be addressed in silos. The proposal recommends a phased approach to setting up the lab, beginning with a trial period and growing to involve more partners. It outlines the potential structure, including designating a steering committee and core staff, and presents initial cost estimates to establish and operate the lab.
The document discusses the goals and activities of neZt, a virtual platform being created to bring together education, creative industries, and businesses to collaborate on social and practical innovations. Specifically, it aims to increase collaboration between initiatives at Hangar36, a creative hub, and nearby design schools. Activities include surveying needs of Hangar36 participants and students, creating a pilot demo of a virtual platform, and presenting findings to stakeholders to help define platform requirements. The rest of the document discusses how the VCS platform can enable productive collaboration through features like online meetings, project management tools, and transparent information sharing.
MES Final Exam - Business Model Design & Sustainability - Key LearningsAntony Upward
The presentation made at the final exam for my Masters of Environmental Studies in Business Model Design and Sustainability + Graduate Diploma in Business and the Environment at York University's Faculty of Environmental Studies and Schulich School of Business.
Passionate about customers and being the connector between clients, partners and technical teams.
7 years coordinating IT projects and providing customer service, 3 years experience from IT startup, 4 years in project management.
Develop business strategies and partnerships, analyse and report KPIs.
Worked and studied in 4 different countries.
Specialities: project management, customer relationship management, analytics and strategic planning. Multilingual.
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...The Lifesciences Magazine
Deep Leg Vein Thrombosis occurs when a blood clot forms in one or more of the deep veins in the legs. These clots can impede blood flow, leading to severe complications.
About this webinar: This talk will introduce what cancer rehabilitation is, where it fits into the cancer trajectory, and who can benefit from it. In addition, the current landscape of cancer rehabilitation in Canada will be discussed and the need for advocacy to increase access to this essential component of cancer care.
This curriculum vitae outlines the qualifications of Merete Elizabeth Houston Lund, a business psychology professional with 9 years of experience in human resources management and consulting. She has extensive experience working with both public and private sector organizations, specializing in organizational development, change management, leadership coaching, and human resources strategy. Her skills include project management, team coaching, recruiting, and developing employee training programs.
Maarten Korz | Curriculum Vitae | October 2019Maarten Korz
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The Design for Usability project aimed to improve the usability of electronic products through practice-oriented research, developing new user-centered design methods and tools. The project was a collaboration between three Dutch universities of technology and four industry partners, and sought to address challenges in product development like increasing complexity, shorter development cycles, and a rise in product returns not due to technical faults.
Bas Kock is an experienced project engineer with over 15 years of experience managing construction projects in life sciences facilities. He holds a BSc in Architecture from TU Delft and has worked on projects for companies including MSD, Amgen, and Oranjewoud. His experience includes managing projects involving clean room installations, packaging equipment, and cold storage facilities. He is proficient in AutoCAD, Microsoft Office, and project management skills. In his personal time, he enjoys golfing, architecture, travel, and home renovation projects.
The document discusses plans to develop OpenCourseWare (OCW) at Leiden University in the Netherlands. It describes a project to publish OCW content from four master's programs totaling 160 ECTS credits. The project will go through several phases: an initial pre-pilot phase to plan and prototype, followed by a planning phase for substantial pilots. A decision making phase will fund pilots for four proposed master's programs totaling 150,000 Euros for the first year. The goals of the OCW Leiden project are to explore possibilities and benefits of open educational resources through substantial pilots, and publish workflow and search optimization for the pilot programs.
Development of a methodology for architects for the assessment and integrati...DS2BE
This document outlines the research aims and methodology of a PhD candidate developing a design support tool to assist architects in assessing sustainable material use from the early design phase. The research has three main phases: 1) developing knowledge on LCA frameworks and architects' needs; 2) implementing a calculation methodology; and 3) creating an output design support model. So far, the candidate has reviewed LCA standards and applications, examined existing LCA tools, and surveyed Flemish architects. Research still to be done includes analyzing architects' design processes, implementing knowledge in a chosen tool, and ensuring the final tool meets architects' needs. The overall aim is to develop a methodology and tool to inform architects' material choice decisions throughout the design process.
Elon University: Design Thinking Studio in Social InnovationWilliam J. Moner
If you could design a social innovation course that addressed your local community’s wicked problems, what would it look like? For us, we wanted motivated problem-finders. We wanted to use design thinking and sprints to build quickly and often. We wanted to do away with grades. We wanted students to focus only on our course, nothing more. We wanted students who brought disciplinary knowledge to work across majors. So, in Spring 2017, a faculty team from Elon University designed a huge 16-credit-hour “social innovation lab” course with the goal of enacting real social change in the local community. We succeeded, we failed, and we’re ready to share our lessons learned from when we tried to break free from the structures of academia.
Anna Sturesson has experience leading projects in various roles such as project manager, trainer, and photographer. She has managed teams of up to 20 people and led projects involving rebranding, system implementations, and training programs. Anna is currently working as a project manager while studying to become a UX designer, aiming to solve problems and create intuitive designs focused on user needs.
IDBM x Slush – Service Leadership Minor HandbookIDBMAalto
This document introduces a new blended minor program called the IDBM Service Minor that is designed to seamlessly integrate into students' lives and support their passions. The program aims to provide an inspiring and engaging learning experience outside of the traditional university bubble. It will involve collaborative project work with industry partners over 6 months to gain hands-on experience. The program structure incorporates sessions on topics like high performing teams, diversity, project planning and more to provide learning outcomes focused on skills like design thinking, storytelling and developing a learning framework. Students will document their work in a Service Design Handbook that is intended to guide future cohorts.
is a tool for managing the enterprise architecture process. Assistant supports
the TOGAF methodology and provides capabilities to plan, monitor and report on the
enterprise architecture process.
Business modeling
“Business modeling helps to understand, design and optimize business processes and
business models. Business modeling provides insight in the value creation logic of an
organization. Business modeling helps to align business and IT and facilitates business
innovation and change.”
Some examples of systematic methods used by BIZZdesign are:
Business Model Canvas: is a structured method to describe and develop new business
models in a visual and systematic way. The Business Model Canvas provides a common
language for management to align their vision on the strategic direction of the company
A dive into DESIGN THINKING – Making products and services that people wantAndy McBride
Andy McBride is a User Experience and Product Specialist at Queensland University of Technology (QUT) in Brisbane, Australia. He has led the design of several digital products and services for QUT including a staff intranet, digital workplace, enterprise search tool, and QUT App. The document provides an overview of design thinking, minimum viable products, and agile methodologies which are approaches Andy uses in his work. Design thinking is a human-centered process that involves empathizing with users, defining problems, ideating solutions, prototyping, and testing. A minimum viable product focuses on delivering core features that provide value to users quickly. Agile practices like working in cross-functional teams, short iterative cycles,
The Role of Public Innovation and the Impact of Technology on Employment - Re...Textkernel
Pôle emploi is France's public employment agency. It has made innovation a priority in its strategic plans to improve services and enhance skills. Pôle emploi uses an open innovation approach involving employees, startups, companies and other organizations. It has multiple programs and platforms to generate, develop, test and implement new ideas for employment services. These include an innovation lab, collaborative platforms, pilot programs and an annual virtual innovation forum for sharing best practices. The goal is to better meet changing needs through participatory innovation.
This document provides an overview of project management. It defines a project as a temporary endeavor undertaken to create a unique product, service or result. It outlines the typical project life cycle phases of initiation, planning, preparation, realization, and closing. It also discusses defining the project scope, creating a work breakdown structure and project charter, engaging the project team, and tracking progress. The overall goal is to meet project requirements within constraints like time, cost, and resources.
The document discusses the concept of innovation labs and proposes establishing one within PWGSC. It defines innovation labs as multi-disciplinary teams that collaborate to solve persistent issues that cannot be addressed in silos. The proposal recommends a phased approach to setting up the lab, beginning with a trial period and growing to involve more partners. It outlines the potential structure, including designating a steering committee and core staff, and presents initial cost estimates to establish and operate the lab.
The document discusses the goals and activities of neZt, a virtual platform being created to bring together education, creative industries, and businesses to collaborate on social and practical innovations. Specifically, it aims to increase collaboration between initiatives at Hangar36, a creative hub, and nearby design schools. Activities include surveying needs of Hangar36 participants and students, creating a pilot demo of a virtual platform, and presenting findings to stakeholders to help define platform requirements. The rest of the document discusses how the VCS platform can enable productive collaboration through features like online meetings, project management tools, and transparent information sharing.
MES Final Exam - Business Model Design & Sustainability - Key LearningsAntony Upward
The presentation made at the final exam for my Masters of Environmental Studies in Business Model Design and Sustainability + Graduate Diploma in Business and the Environment at York University's Faculty of Environmental Studies and Schulich School of Business.
Passionate about customers and being the connector between clients, partners and technical teams.
7 years coordinating IT projects and providing customer service, 3 years experience from IT startup, 4 years in project management.
Develop business strategies and partnerships, analyse and report KPIs.
Worked and studied in 4 different countries.
Specialities: project management, customer relationship management, analytics and strategic planning. Multilingual.
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6. Program manager Radboud work environment
• Concern HR
• Reshape Center
• Servicecompany Real Estate & Infrastructure
Follow or contact me
Email Lizette.Engelen@radboudumc.nl
Mobile 0031 (0) 6 51 07 69 47
Bio: Radboud umc / Program manager / Radboud University
Researcher / Bricks, Bytes, Behaviour / Facility Manager
Set Designer / Service Design / Healing Enviroment
New Ways of Working / Innovation / Connect
Flipping perspectives / Go With The Flow
Lizette Engelen MSc
17. Evaluation
• Co-creation: Program manager – Project manager - Department
• Start-assistance for department after the move
• Notebooks for notes by users (+ & -)
• After 1 year measuring occupancy rate
Editor's Notes
Moving toward a more society, technological, sociological, economical developments rethink the way we work. Bill Gates wrote 2005 new world of work. Education flipping classrooms, healthcare dr google…. Lucien,
Core values teamwork, involvement with patients and collegaues, excelling what we do. We want to let the change take place form inside, not managed rules and procedures but by true behaviour. What we want to towards our patient, we want to be towards eachother. And especially and inspiring and pleasant work. Next to environment. Leadership plays an importnat rol .
De Radboudwerkomgeving ontwikkelt mee, naar toekomst, heden, kijken vooral naar activiteiten, activiteitgerichte werkplekken die passen bij radboud manier van werken, kernwaarden samenwerken, transparantie en betrokkenheid. It is not taylor made.
Research evidence based management
It works well: broad supported working environment, changes have to be made the why is very imported. Biggest con of the concept that is a complex process. Microsoft describes it very beautiful as a discovery journey.
Some other con social cohesion, how to keep connected? Leadership
Organic process, open for experience, room for mistakes, being flexible and adaptable. Fe cabinets
With example
es telling about the steps, telling also about how much time it takes and effort
Meet expectations but with the innovation you take the whole environment one step further
Key factor for success overall, integral, concept. Then we have soft results, mindmap, wordle, and we have hard facts:
How much time is needed. On a average half a year. Projects in 2 weeks
Communication mousepads, to workshops, moodbords, to short comic
Expecations before are as with every change. Frontrunners, middelgroup, laggards. DOING. Flexibililty and make it an adaptive change to address new challenges, forgotten or hidden. Platforms Intranet and Yammer, story telling. The result is that most people are appreciative, proud. Example restructuring, spontonoues
Researcher, Dietitian, Junior Doctors, works coun
Library for researchers, did mix them
Council privacy
Research group, too much concession in stage 1, first to start, paperless, more informal meetins, doctors who spontaneous
Stage 2, team decision,
Peaktime
Dori An trust, working at home, digitalise yourself
Jacqueline struggled in her role a a manager. Management has her own room.
Bart do it or don’t it, believe the concept is well developed, take your ow responsibility. Monitor by interviews and
Challenge the tension between focus and inspiring.
Students
Next steps workplace 2.0, looking lync, communications of windows. seats to meet, work&go desks
movie,, FC donders, Laboraoty, flexible scheduling