Six Sigma is a methodology that companies use to reduce defects in processes and improve quality. It involves defining, measuring, analyzing, improving, and controlling processes to achieve a goal of 3.4 defects per million opportunities. Implementing Six Sigma involves establishing leadership commitment, forming a core team, providing training, defining goals and processes, identifying performance gaps, defining improvement projects, and establishing performance measures and incentives. The process flow includes establishing leadership and a core team, training, conducting periodic reviews, defining goals and current performance, identifying gaps, defining improvement projects, and creating an incentive system to drive implementation.
The document discusses quality management programs and systems such as Statistical Process Control (SPC), Total Quality Management (TQM), and Six Sigma. It provides details on the Six Sigma methodology, including the DMAIC process and benefits of Six Sigma in reducing defects and costs. The document also presents examples of Six Sigma implementations at Motorola and an Indian company, and discusses some costs and limitations of the Six Sigma approach.
This document provides an introduction to Six Sigma, including an overview of key concepts. Six Sigma is a set of techniques for process improvement introduced by Motorola to reduce defects. It aims for nearly zero defects by identifying and removing causes of variation. Six Sigma projects follow a Define-Measure-Analyze-Improve-Control methodology. The level of sigma indicates the number of defects per million opportunities, with Six Sigma equivalent to 3.4 defects per million. Key roles include Champions, Master Black Belts, Black Belts and Green Belts utilizing tools like cause-and-effect diagrams to achieve quality goals like increased customer satisfaction and profits.
Six Sigma is a data-driven methodology for process improvement that aims to reduce defects. It was developed by Motorola in the 1980s and adopted by GE under Jack Welch. Six Sigma seeks to improve quality by identifying and removing causes of defects. Projects follow a defined sequence of steps to meet targets like reducing costs and increasing customer satisfaction. A Six Sigma process aims for no more than 3.4 defects per million opportunities.
Six Sigma is a set of techniques and tools for process improvement. It was developed by Motorola in the 1980s to reduce defects but aims for near perfect processes. The goal of Six Sigma is to reduce process variation and defects to 3.4 defects per million opportunities. It uses methodologies like DMAIC for improvement and DMADV for new process design. Key benefits include increased profits by eliminating defects and accelerating improvement rates. Common roles include Champions, Master Black Belts, Black Belts, and Green Belts. Tools include control charts, Pareto charts, and design of experiments. Many major companies worldwide have implemented Six Sigma.
Six Sigma is a data-driven approach and methodology for process improvement originally developed by Motorola. It aims to reduce defects and variation in manufacturing and business processes. The document discusses the history and key aspects of Six Sigma such as the DMAIC approach, tools used in each phase like process mapping, root cause analysis, and improvement techniques like 5S, poka-yoke, and FMEA. Implementing Six Sigma through the DMAIC approach can help organizations optimize processes and improve quality, productivity, and customer satisfaction.
The document discusses Six Sigma, a quality improvement methodology. It was developed at Motorola in the 1980s and focuses on reducing defects. Six Sigma uses statistical methods and aims for near perfect processes with fewer than 3.4 defects per million opportunities. It establishes roles like Champions, Black Belts and Green Belts to lead projects. Key aspects covered include the DMAIC (Define, Measure, Analyze, Improve, Control) process for improving existing processes and DMADV (Define, Measure, Analyze, Design, Verify) for developing new processes. Tools like process mapping, control charts and data analysis are used. The document also provides an example case study on using Six Sigma to reduce temporary labor expenses.
The document discusses the need for organizations to change in order to improve quality, control costs, and ensure on-time delivery. It states that failing in these three areas can result in loss of competitiveness. Successful companies analyze how to deal with changing customer demands, competitors, technologies, and market dynamics, which requires reviewing and updating products, services, and quality. The document also provides an overview of Six Sigma, including its history and methodology of Define, Measure, Analyze, Improve, and Control (DMAIC). Key aspects of Six Sigma projects such as identifying Critical-to-Quality characteristics and creating a project charter are also summarized.
The document provides an overview of Six Sigma and quality management. It defines Six Sigma as a methodology that aims for 3.4 defects per million opportunities by reducing variation and defects in processes. It explains the DMAIC cycle of Define, Measure, Analyze, Improve, and Control used in Six Sigma to systematically improve processes. It also discusses understanding customer requirements, process mapping, and measuring process performance as key aspects of Six Sigma.
The document discusses quality management programs and systems such as Statistical Process Control (SPC), Total Quality Management (TQM), and Six Sigma. It provides details on the Six Sigma methodology, including the DMAIC process and benefits of Six Sigma in reducing defects and costs. The document also presents examples of Six Sigma implementations at Motorola and an Indian company, and discusses some costs and limitations of the Six Sigma approach.
This document provides an introduction to Six Sigma, including an overview of key concepts. Six Sigma is a set of techniques for process improvement introduced by Motorola to reduce defects. It aims for nearly zero defects by identifying and removing causes of variation. Six Sigma projects follow a Define-Measure-Analyze-Improve-Control methodology. The level of sigma indicates the number of defects per million opportunities, with Six Sigma equivalent to 3.4 defects per million. Key roles include Champions, Master Black Belts, Black Belts and Green Belts utilizing tools like cause-and-effect diagrams to achieve quality goals like increased customer satisfaction and profits.
Six Sigma is a data-driven methodology for process improvement that aims to reduce defects. It was developed by Motorola in the 1980s and adopted by GE under Jack Welch. Six Sigma seeks to improve quality by identifying and removing causes of defects. Projects follow a defined sequence of steps to meet targets like reducing costs and increasing customer satisfaction. A Six Sigma process aims for no more than 3.4 defects per million opportunities.
Six Sigma is a set of techniques and tools for process improvement. It was developed by Motorola in the 1980s to reduce defects but aims for near perfect processes. The goal of Six Sigma is to reduce process variation and defects to 3.4 defects per million opportunities. It uses methodologies like DMAIC for improvement and DMADV for new process design. Key benefits include increased profits by eliminating defects and accelerating improvement rates. Common roles include Champions, Master Black Belts, Black Belts, and Green Belts. Tools include control charts, Pareto charts, and design of experiments. Many major companies worldwide have implemented Six Sigma.
Six Sigma is a data-driven approach and methodology for process improvement originally developed by Motorola. It aims to reduce defects and variation in manufacturing and business processes. The document discusses the history and key aspects of Six Sigma such as the DMAIC approach, tools used in each phase like process mapping, root cause analysis, and improvement techniques like 5S, poka-yoke, and FMEA. Implementing Six Sigma through the DMAIC approach can help organizations optimize processes and improve quality, productivity, and customer satisfaction.
The document discusses Six Sigma, a quality improvement methodology. It was developed at Motorola in the 1980s and focuses on reducing defects. Six Sigma uses statistical methods and aims for near perfect processes with fewer than 3.4 defects per million opportunities. It establishes roles like Champions, Black Belts and Green Belts to lead projects. Key aspects covered include the DMAIC (Define, Measure, Analyze, Improve, Control) process for improving existing processes and DMADV (Define, Measure, Analyze, Design, Verify) for developing new processes. Tools like process mapping, control charts and data analysis are used. The document also provides an example case study on using Six Sigma to reduce temporary labor expenses.
The document discusses the need for organizations to change in order to improve quality, control costs, and ensure on-time delivery. It states that failing in these three areas can result in loss of competitiveness. Successful companies analyze how to deal with changing customer demands, competitors, technologies, and market dynamics, which requires reviewing and updating products, services, and quality. The document also provides an overview of Six Sigma, including its history and methodology of Define, Measure, Analyze, Improve, and Control (DMAIC). Key aspects of Six Sigma projects such as identifying Critical-to-Quality characteristics and creating a project charter are also summarized.
The document provides an overview of Six Sigma and quality management. It defines Six Sigma as a methodology that aims for 3.4 defects per million opportunities by reducing variation and defects in processes. It explains the DMAIC cycle of Define, Measure, Analyze, Improve, and Control used in Six Sigma to systematically improve processes. It also discusses understanding customer requirements, process mapping, and measuring process performance as key aspects of Six Sigma.
Six Sigma is a set of techniques and tools for process improvement that was developed by Motorola in 1986. It aims to reduce defects and variability in processes by measuring defects per million opportunities. There are five phases in the Six Sigma methodology: Define, Measure, Analyze, Improve, and Control. Various statistical tools and software can be used to analyze processes, determine root causes of defects, and ensure future process performance. Many major companies have implemented Six Sigma, claiming it has helped reduce costs and improve customer satisfaction.
The document discusses Six Sigma, a statistical approach to process improvement. It was developed by Motorola in the 1970s to improve quality by identifying and removing defects. Six Sigma aims to reduce variation and prevent deficiencies through techniques like DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV (Define, Measure, Analyze, Design, Verify). It utilizes belts, champions, masters belts, and executives for implementation. Case studies show how Samsung adopted Six Sigma to remedy defects, reduce costs, improve cycle time, and increase customer satisfaction.
Six Sigma is a data-driven methodology for improving processes by reducing variation. It was developed by Motorola in the 1980s to help address quality issues that were causing them to lose market share to Japanese competitors. Motorola found that the Japanese companies had much lower variation in their production processes, allowing them to produce higher quality products at a lower cost. By implementing Six Sigma, Motorola was able to improve their processes, lower defects, and increase customer satisfaction, leading to billions of dollars in savings over time. The core of Six Sigma is reducing defects to 3.4 per million opportunities through the DMAIC process of Define, Measure, Analyze, Improve, and Control. It has now been adopted by many major companies
This document provides an overview of Six Sigma, including:
1) Six Sigma aims to reduce defects and improve quality by measuring and reducing process variation. It targets a defect rate of 3.4 defects per million opportunities.
2) Six Sigma was pioneered by Motorola in the 1980s and focuses on being customer-centric, producing major returns on investment, and changing management operations.
3) Implementing Six Sigma involves extensive training and aims to achieve near-perfect quality levels by targeting six sigma, which is a defect rate of 0.0002%
This document provides an overview of Six Sigma and the DMAIC methodology. It discusses:
- What Six Sigma is and the goals of the DMAIC phases (Define, Measure, Analyze, Improve, Control)
- Key steps in the Define phase including defining the problem, forming a project team, creating a charter and project plan, identifying customers and requirements, and documenting the current process
- The importance of the project champion and developing a problem statement in the Define phase
- Types of process maps used to document the current process such as top-level, detailed, and functional maps
- The upcoming Measurement phase and determining the appropriate metrics to measure
Six Sigma Tutorial for Beginners | Six Sigma Explained | Invensis LearningInvensis Learning
(*** Lean Six Sigma Green Belt Certification: https://bit.ly/39XiKM3 ***)
This Presentation on "Six Sigma Tutorial" explains the fundamentals of Six Sigma with examples. Following are the topics which are included in this Six Sigma explained video:
1. Understanding Organizational Challenges
2. Benefits of Six Sigma
3. What is Six Sigma
4. Three Levels of Six Sigma
5. Six Sigma Philosophy
6. Amazon Six Sigma Case Study
Subscribe to our channel: https://bit.ly/3dmqNQS
Click here to check upcoming webinars on Quality Management: https://goo.gl/M9v8oP
About Invensis Learning:
Invensis Learning is a pioneer in providing globally-recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes.
Invensis Learning provides live online training on Lean Six Sigma Certification Belts. These Lean Six Sigma courses are accredited by IASSC.
Lean Six Sigma Yellow Belt: https://bit.ly/3o9SD8H
Lean Six Sigma Green Belt: https://bit.ly/2VmvdAM
Lean Six Sigma Black Belt: https://bit.ly/3lm8WO1
Other Lean Six Sigma Trainings: https://bit.ly/3g0c54T
For more information please visit our website: https://www.invensislearning.com
Follow Us on:
Facebook: https://www.facebook.com/invensislearn/
LinkedIn: https://www.linkedin.com/company/inve...
Twitter: https://twitter.com/invensiselearn/
This presentation is for the personnel who are going to be a part of Six Sigma project as process owner or team member & need to know the basics.
The scope of this presentation is “Overview” & “Define” of Six Sigma.
Six Sigma is a statistical methodology for improving processes by reducing defects to 3.4 defects per million opportunities. It follows the DMAIC process of define, measure, analyze, improve, and control. Key roles in Six Sigma implementation include Executive Leadership to provide vision, Champions to oversee implementation, Master Black Belts as expert coaches, Black Belts to lead projects applying the methodology, Green Belts to support projects, and Process Owners responsible for targeted business processes.
Six Sigma is a quality management methodology that streamlines and transforms business processes to achieve more with less. Six Sigma Yellow Belt is part of the Six Sigma process improvement certification for quality management.
This TUV SUD's Lean Six Sigma Yellow Belt Certification is one of the most industry-recognized Quality management certifications for professionals across the globe.
To know more about Lean Six Sigma Yellow Belt Certification training's worldwide, please contact us at -
Email :support@invensislearning.com
Phone - US +1-910-726-3695,
Website : https://www.invensislearning.com
What is Lean Six Sigma? Lean Six Sigma Explained - Invensis LearningInvensis Learning
This presentation on What is Lean Six Sigma? explains the need of Lean Six Sigma, and how it can be implemented along with its benefits.
Areas Covered:
1. What is Lean Six Sigma?
2. Why Lean Six Sigma?
3. Understanding Lean & Six Sigma
4. What are Wastes/ Downtime?
4. DMAIC vs DMADV
#WhatIsLeanSixSigma #LeanSixSigma #InvensisLearning
Subscribe to our channel: https://bit.ly/3dmqNQS
Click here to check upcoming webinars on Quality Management: https://goo.gl/M9v8oP
About Invensis Learning:
Invensis Learning is a pioneer in providing globally-recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes.
Invensis Learning provides live online training on Lean Six Sigma Certification Belts. These Lean Six Sigma courses are accredited by IASSC.
Lean Six Sigma Yellow Belt: https://bit.ly/3o9SD8H
Lean Six Sigma Green Belt: https://bit.ly/2VmvdAM
Lean Six Sigma Black Belt: https://bit.ly/3lm8WO1
Other Lean Six Sigma Trainings: https://bit.ly/3g0c54T
For more information please visit our website: https://www.invensislearning.com
Follow Us on:
Facebook: https://www.facebook.com/invensislearn/
LinkedIn: https://www.linkedin.com/company/inve...
Twitter: https://twitter.com/invensiselearn/
Quality improvement has been a long concern for any organizations. Six sigma in this case is an efficient tool to gain service excellence that is imroving the capability of business. This tool is basically based on statistics, focused on process,followed by a data-driven methodolgy. With an aim to improve the output quality, which includes risk and/or fault identification and applying procedure to minimize the risk, six sigma serves the purpose of defect reduction and a boost up of employee morale, profit and services. The integration of defect detection and minimizing it hence improving the quality of service is the main concern here.
This document provides an introduction to Six Sigma, including:
- A definition of Six Sigma as a goal of 3.4 defects per million opportunities.
- An overview of the history and evolution of Six Sigma from previous quality initiatives.
- An explanation of the DMAIC methodology for process improvement projects and DFSS for design projects.
- Descriptions of the key roles in Six Sigma including Champions, Black Belts, and Green Belts.
The document discusses the origins and concepts of Six Sigma. It began at Motorola in 1987 and was later adopted by other companies like GE. Six Sigma aims to reduce defects to 3.4 per million opportunities by driving processes to operate with as little variability as possible. It uses statistical methods and process improvement tools to help companies lower costs, increase customer satisfaction and profits.
Lean six sigma explained: Beginners trainingQualsys Ltd
A free online introduction to Lean six sigma principles.
Includes lean six sigma tools, philosophy, disciplines, history overview of lean six sigma, applying DMAIC for complex decision making, using Qualsys EQMS software for Lean Six Sigma.
DMAIC is a methodology for improving existing processes. DMAIC stands for Define, Measure, Analyze, Improve, and Control.
https://goleansixsigma.com/lean-six-sigma-step-by-step/
Six Sigma® is a business strategy,Focusing On Continuous Improvement: Understanding Customer Needs,Analyzing Business Processes, and Utilizing Appropriate Performance Measures And Statistical Methodology.The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process.
You can systematically figure out how to eliminate them and get as close to "zero defects" as possible.
I've been asked to put together a basic (and therefore relatively quick) introduction to Lean Six Sigma & DMAIC. While it’s not yet finished, I thought I would put it out there for people to comment on. Since the presentation is supposed to be training material there’s more text on the slides than I would prefer, but there are a few exercises and games to get the trainees involved.
I've put the PowerPoint version on my blog:
http://alesandrab.wordpress.com/2013/06/07/introduction-to-lean-six-sigma-dmaic/
Basic understanding of lean six sigma approach for improvementViral Jain
Before we start working on a project for process improvement.
It is very important to create awareness.
I made this presentation to provide basic understanding of Lean and six sigma.
Usually audience used to be SME, process owner and Higher management people.
After this training ,audience gets a roadmap/ strategy for improvement and how I will help them to improve.
I take their inputs after training and than we start with VOC, VOB and identification of problems and this is how I prefer to start.
The document provides an overview of Six Sigma, including:
1) Six Sigma is a data-driven approach to process improvement that aims to reduce defects. It uses statistical tools and methodology applied to projects selected for high impact.
2) Major companies like GE and Motorola have successfully adopted Six Sigma, achieving significant cost savings and quality improvements.
3) Six Sigma aims for near-perfect processes, with less than 3.4 defects per million opportunities. Achieving six sigma quality levels can have substantial financial benefits for companies.
Learn about the DMAIC method that is used in Six Sigma. This Overview will walk you through Define, Measure, Analyze, Improve and Control in under 5 minutes. Learn more about the DMAIC method and other six sigma techniques on Lean Strategies International LLC's website: www.leanstrategiesinternational.com
This document provides tips for managing a team from A to Z. Some key tips include asking questions to understand how the team is doing, building the team through cooperation and feedback, setting goals and priorities to provide direction, and celebrating victories to boost morale. An effective team manager should also listen to their team, share goals to align work, and innovate to continuously improve.
Six Sigma is a set of techniques and tools for process improvement that was developed by Motorola in 1986. It aims to reduce defects and variability in processes by measuring defects per million opportunities. There are five phases in the Six Sigma methodology: Define, Measure, Analyze, Improve, and Control. Various statistical tools and software can be used to analyze processes, determine root causes of defects, and ensure future process performance. Many major companies have implemented Six Sigma, claiming it has helped reduce costs and improve customer satisfaction.
The document discusses Six Sigma, a statistical approach to process improvement. It was developed by Motorola in the 1970s to improve quality by identifying and removing defects. Six Sigma aims to reduce variation and prevent deficiencies through techniques like DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV (Define, Measure, Analyze, Design, Verify). It utilizes belts, champions, masters belts, and executives for implementation. Case studies show how Samsung adopted Six Sigma to remedy defects, reduce costs, improve cycle time, and increase customer satisfaction.
Six Sigma is a data-driven methodology for improving processes by reducing variation. It was developed by Motorola in the 1980s to help address quality issues that were causing them to lose market share to Japanese competitors. Motorola found that the Japanese companies had much lower variation in their production processes, allowing them to produce higher quality products at a lower cost. By implementing Six Sigma, Motorola was able to improve their processes, lower defects, and increase customer satisfaction, leading to billions of dollars in savings over time. The core of Six Sigma is reducing defects to 3.4 per million opportunities through the DMAIC process of Define, Measure, Analyze, Improve, and Control. It has now been adopted by many major companies
This document provides an overview of Six Sigma, including:
1) Six Sigma aims to reduce defects and improve quality by measuring and reducing process variation. It targets a defect rate of 3.4 defects per million opportunities.
2) Six Sigma was pioneered by Motorola in the 1980s and focuses on being customer-centric, producing major returns on investment, and changing management operations.
3) Implementing Six Sigma involves extensive training and aims to achieve near-perfect quality levels by targeting six sigma, which is a defect rate of 0.0002%
This document provides an overview of Six Sigma and the DMAIC methodology. It discusses:
- What Six Sigma is and the goals of the DMAIC phases (Define, Measure, Analyze, Improve, Control)
- Key steps in the Define phase including defining the problem, forming a project team, creating a charter and project plan, identifying customers and requirements, and documenting the current process
- The importance of the project champion and developing a problem statement in the Define phase
- Types of process maps used to document the current process such as top-level, detailed, and functional maps
- The upcoming Measurement phase and determining the appropriate metrics to measure
Six Sigma Tutorial for Beginners | Six Sigma Explained | Invensis LearningInvensis Learning
(*** Lean Six Sigma Green Belt Certification: https://bit.ly/39XiKM3 ***)
This Presentation on "Six Sigma Tutorial" explains the fundamentals of Six Sigma with examples. Following are the topics which are included in this Six Sigma explained video:
1. Understanding Organizational Challenges
2. Benefits of Six Sigma
3. What is Six Sigma
4. Three Levels of Six Sigma
5. Six Sigma Philosophy
6. Amazon Six Sigma Case Study
Subscribe to our channel: https://bit.ly/3dmqNQS
Click here to check upcoming webinars on Quality Management: https://goo.gl/M9v8oP
About Invensis Learning:
Invensis Learning is a pioneer in providing globally-recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes.
Invensis Learning provides live online training on Lean Six Sigma Certification Belts. These Lean Six Sigma courses are accredited by IASSC.
Lean Six Sigma Yellow Belt: https://bit.ly/3o9SD8H
Lean Six Sigma Green Belt: https://bit.ly/2VmvdAM
Lean Six Sigma Black Belt: https://bit.ly/3lm8WO1
Other Lean Six Sigma Trainings: https://bit.ly/3g0c54T
For more information please visit our website: https://www.invensislearning.com
Follow Us on:
Facebook: https://www.facebook.com/invensislearn/
LinkedIn: https://www.linkedin.com/company/inve...
Twitter: https://twitter.com/invensiselearn/
This presentation is for the personnel who are going to be a part of Six Sigma project as process owner or team member & need to know the basics.
The scope of this presentation is “Overview” & “Define” of Six Sigma.
Six Sigma is a statistical methodology for improving processes by reducing defects to 3.4 defects per million opportunities. It follows the DMAIC process of define, measure, analyze, improve, and control. Key roles in Six Sigma implementation include Executive Leadership to provide vision, Champions to oversee implementation, Master Black Belts as expert coaches, Black Belts to lead projects applying the methodology, Green Belts to support projects, and Process Owners responsible for targeted business processes.
Six Sigma is a quality management methodology that streamlines and transforms business processes to achieve more with less. Six Sigma Yellow Belt is part of the Six Sigma process improvement certification for quality management.
This TUV SUD's Lean Six Sigma Yellow Belt Certification is one of the most industry-recognized Quality management certifications for professionals across the globe.
To know more about Lean Six Sigma Yellow Belt Certification training's worldwide, please contact us at -
Email :support@invensislearning.com
Phone - US +1-910-726-3695,
Website : https://www.invensislearning.com
What is Lean Six Sigma? Lean Six Sigma Explained - Invensis LearningInvensis Learning
This presentation on What is Lean Six Sigma? explains the need of Lean Six Sigma, and how it can be implemented along with its benefits.
Areas Covered:
1. What is Lean Six Sigma?
2. Why Lean Six Sigma?
3. Understanding Lean & Six Sigma
4. What are Wastes/ Downtime?
4. DMAIC vs DMADV
#WhatIsLeanSixSigma #LeanSixSigma #InvensisLearning
Subscribe to our channel: https://bit.ly/3dmqNQS
Click here to check upcoming webinars on Quality Management: https://goo.gl/M9v8oP
About Invensis Learning:
Invensis Learning is a pioneer in providing globally-recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes.
Invensis Learning provides live online training on Lean Six Sigma Certification Belts. These Lean Six Sigma courses are accredited by IASSC.
Lean Six Sigma Yellow Belt: https://bit.ly/3o9SD8H
Lean Six Sigma Green Belt: https://bit.ly/2VmvdAM
Lean Six Sigma Black Belt: https://bit.ly/3lm8WO1
Other Lean Six Sigma Trainings: https://bit.ly/3g0c54T
For more information please visit our website: https://www.invensislearning.com
Follow Us on:
Facebook: https://www.facebook.com/invensislearn/
LinkedIn: https://www.linkedin.com/company/inve...
Twitter: https://twitter.com/invensiselearn/
Quality improvement has been a long concern for any organizations. Six sigma in this case is an efficient tool to gain service excellence that is imroving the capability of business. This tool is basically based on statistics, focused on process,followed by a data-driven methodolgy. With an aim to improve the output quality, which includes risk and/or fault identification and applying procedure to minimize the risk, six sigma serves the purpose of defect reduction and a boost up of employee morale, profit and services. The integration of defect detection and minimizing it hence improving the quality of service is the main concern here.
This document provides an introduction to Six Sigma, including:
- A definition of Six Sigma as a goal of 3.4 defects per million opportunities.
- An overview of the history and evolution of Six Sigma from previous quality initiatives.
- An explanation of the DMAIC methodology for process improvement projects and DFSS for design projects.
- Descriptions of the key roles in Six Sigma including Champions, Black Belts, and Green Belts.
The document discusses the origins and concepts of Six Sigma. It began at Motorola in 1987 and was later adopted by other companies like GE. Six Sigma aims to reduce defects to 3.4 per million opportunities by driving processes to operate with as little variability as possible. It uses statistical methods and process improvement tools to help companies lower costs, increase customer satisfaction and profits.
Lean six sigma explained: Beginners trainingQualsys Ltd
A free online introduction to Lean six sigma principles.
Includes lean six sigma tools, philosophy, disciplines, history overview of lean six sigma, applying DMAIC for complex decision making, using Qualsys EQMS software for Lean Six Sigma.
DMAIC is a methodology for improving existing processes. DMAIC stands for Define, Measure, Analyze, Improve, and Control.
https://goleansixsigma.com/lean-six-sigma-step-by-step/
Six Sigma® is a business strategy,Focusing On Continuous Improvement: Understanding Customer Needs,Analyzing Business Processes, and Utilizing Appropriate Performance Measures And Statistical Methodology.The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process.
You can systematically figure out how to eliminate them and get as close to "zero defects" as possible.
I've been asked to put together a basic (and therefore relatively quick) introduction to Lean Six Sigma & DMAIC. While it’s not yet finished, I thought I would put it out there for people to comment on. Since the presentation is supposed to be training material there’s more text on the slides than I would prefer, but there are a few exercises and games to get the trainees involved.
I've put the PowerPoint version on my blog:
http://alesandrab.wordpress.com/2013/06/07/introduction-to-lean-six-sigma-dmaic/
Basic understanding of lean six sigma approach for improvementViral Jain
Before we start working on a project for process improvement.
It is very important to create awareness.
I made this presentation to provide basic understanding of Lean and six sigma.
Usually audience used to be SME, process owner and Higher management people.
After this training ,audience gets a roadmap/ strategy for improvement and how I will help them to improve.
I take their inputs after training and than we start with VOC, VOB and identification of problems and this is how I prefer to start.
The document provides an overview of Six Sigma, including:
1) Six Sigma is a data-driven approach to process improvement that aims to reduce defects. It uses statistical tools and methodology applied to projects selected for high impact.
2) Major companies like GE and Motorola have successfully adopted Six Sigma, achieving significant cost savings and quality improvements.
3) Six Sigma aims for near-perfect processes, with less than 3.4 defects per million opportunities. Achieving six sigma quality levels can have substantial financial benefits for companies.
Learn about the DMAIC method that is used in Six Sigma. This Overview will walk you through Define, Measure, Analyze, Improve and Control in under 5 minutes. Learn more about the DMAIC method and other six sigma techniques on Lean Strategies International LLC's website: www.leanstrategiesinternational.com
This document provides tips for managing a team from A to Z. Some key tips include asking questions to understand how the team is doing, building the team through cooperation and feedback, setting goals and priorities to provide direction, and celebrating victories to boost morale. An effective team manager should also listen to their team, share goals to align work, and innovate to continuously improve.
1. The document describes how to manage a Team Leader program on MyAIESEC.net. There are three ways for members to join as a Team Leader: choosing to move to the program and find a role, finding an opportunity and applying, or being directly assigned.
2. Team Leaders can create and manage teams on the system. They create teams, approve or reject new teams, edit team details, and create roles within teams.
3. The Manage Team Experiences menu allows roles to be created, edited, and members assigned. Roles can be created and promoted for applications, or members can be directly assigned to roles. Applications are reviewed and members shortlisted for roles.
There is an art to giving and receiving feedback. To get better, feedback is necessary – but it also can backfire if handled poorly. This session is for managers and non-managers and addresses the art of feedback and working with subordinates or peers/team members.
Gaining accountability is through effective coaching. Giving effective feedback is critical to the process. This presentation provides techniques and do's and don'ts of giving feedback.
Members of Connect: Professional Women’s Network share advice for effectively delivering the good, bad and ugly.
Connect: Professional Women’s Network is online community with more than 300,000 members that discusses issues relevant to women and their success. The free LinkedIn group powered by Citi also features videos interviews with influential businesswomen, live Q&As with experts and slideshows with career advice. To learn more and join the conversation in the largest women's group on LinkedIn, visit http://www.linkedin.com/womenconnect.
ReadySetPresent (Coaching PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Being capable of coaching is an important skill that can transform a manager’s scope of influence. 100+ PowerPoint presentation content slides. Coaching PowerPoint Presentation Content slides include topics such as: 25 slides on the characteristics and skills of coaches, Benefits of coaching, techniques for coaching, 8 slides on the "we need to talk" coaching meeting, 10 slides on dealing with poor performance, avoiding coaching pitfalls, 20 slides on the 6- step coaching model, a 1 minute guide to praise/reprimands, discussing recurring problems, 20+ slides on modeling coaching behavior, building a coaching atmosphere and assessing your coaching style. Learn how to utilize open and closed questions, how to's and more!
This document provides guidance on effective call control strategies for customer service agents. It discusses maintaining a positive attitude, properly greeting customers, projecting confidence, focusing on the customer's issue, avoiding trigger words, and determining resolutions. Specific techniques are outlined, including listening actively, asking probing questions, paraphrasing to confirm understanding, setting expectations, managing difficult customers, and eliminating dead air to keep the customer engaged and the call on track. The overall goal is to lower call handle times, improve customer satisfaction, and ensure the agent, not the customer, leads each call interaction.
Managers are responsible for overseeing organizational resources to achieve goals. The four main functions of management are planning, organizing, leading, and controlling. Planning involves setting goals and strategies, organizing establishes the organizational structure, leading provides vision and motivation, and controlling monitors performance. Managers at different levels have varying responsibilities, from first-line managers overseeing operations to top managers establishing company-wide goals. Globalization and technology are changing management roles and requiring new skills.
The document discusses Six Sigma, a data-driven approach to process improvement originally developed by Motorola in 1986. It aims to reduce defects in products and services by identifying and removing sources of errors and minimizing variability. The key aspects covered are:
- Six Sigma aims for 3.4 or fewer defects per million opportunities by driving processes to operate within 6 standard deviations of the mean.
- It uses methodologies like DMAIC (Define, Measure, Analyze, Improve, Control) to improve existing processes and DMADV (Define, Measure, Analyze, Design, Verify) for new processes.
- When implemented as a management system, Six Sigma helps align improvement efforts with business strategy to accelerate
FMEA (Failure Mode and Effects Analysis) is a systematic process for evaluating potential problems and failures within a design, manufacturing or production process. It helps identify the effects of risks and introduce control measures to eliminate them. FMEA was first developed in the aerospace industry in the 1960s and has since been applied in various industries for risk management. It involves identifying potential failure modes in a system, assessing their severity, occurrence and detection, and determining how to reduce risk. FMEA supports continuous quality improvement efforts.
Six Sigma is a data-driven methodology for improving business processes and reducing defects. It uses a five-phase approach called DMAIC (Define, Measure, Analyze, Improve, Control) to systematically identify and eliminate defects. Six Sigma aims to achieve 3.4 defects per million opportunities to guarantee complete customer satisfaction. It requires commitment from top management and training employees in Six Sigma techniques to achieve its quality goals.
Six Sigma is a data-driven methodology for improving processes and reducing defects that was developed by Motorola in the 1980s. It aims to achieve no more than 3.4 defects per million opportunities. Key aspects of Six Sigma include defining critical quality characteristics, measuring defects, analyzing sources of variation, improving processes to address root causes of defects, and controlling processes to sustain improvements. Popular methodologies for implementing Six Sigma are DMAIC (Define, Measure, Analyze, Improve, Control) to improve existing processes and DMADV (Define, Measure, Analyze, Design, Verify) to develop new processes or products. Six Sigma requires certification of practitioners at different belt levels (Green, Black, etc.). While it has
In the early and mid-1980s, Motorola engineers decided that the traditional quality levels — measuring defects in thousands of opportunities – didn’t provide enough granularity. Instead, they wanted to measure the defects per million opportunities. Motorola developed this new standard and made a cultural change associated with it. Six Sigma helped Motorola realize powerful bottom-line results in their organization – in fact, they documented more than $16 Billion in savings as a result of our Six Sigma efforts.
Six Sigma has evolved over time. It’s more than just a quality system like TQM or ISO. It’s a way of doing business.
Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service. A Six Sigma defect is defined as anything outside of customer specifications.
A Six Sigma opportunity is then the total quantity of chances for a defect.
Six Sigma and Quality Management SystemMariamKhan120
The document discusses Six Sigma, a methodology used to improve processes and reduce defects. It aims to eliminate waste and inefficiency to increase customer satisfaction. Six Sigma projects follow the DMAIC or DMADV methodologies which involve defining problems, measuring key aspects, analyzing data, improving processes based on findings, and controlling changes. The goal is to achieve no more than 3.4 defects per million opportunities. Widespread use of Six Sigma can lead to benefits like reduced costs, improved quality, and increased profits and customer loyalty.
This document provides an overview of Six Sigma, including its key concepts, methodology, and implementation process. Some key points:
- Six Sigma aims to eliminate defects by systematically reducing process variation and managing it to near zero. It is a data-driven, multi-step approach focused on meeting customer needs.
- The DMAIC and DMADV methodologies are the two approaches used in Six Sigma. DMAIC is for improving existing processes, while DMADV is for designing new processes.
- Successful Six Sigma implementation requires defining organizational roles like Champions, Master Black Belts, Black Belts, and team members. Projects are selected and led by these roles using the Define-Measure-Analyze
Six Sigma is a methodology that aims for near perfection in meeting customer requirements. It was developed by Motorola in the late 1970s and focuses on reducing costs and waste through statistical analysis and process improvement. The main steps of Six Sigma are Define, Measure, Analyze, Improve, and Control (DMAIC). Benefits include a focus on customer expectations, strong participation across the organization, and a change in culture to prioritize profit through process improvement. Leading companies continuously integrate new and older quality methods to drive business success through close understanding of customers.
Six Sigma is a quality improvement methodology originally developed by Motorola in 1986. It aims to reduce defects to 3.4 per million opportunities through statistical analysis and process optimization. Key aspects include the DMAIC process of Define, Measure, Analyze, Improve, and Control. Six Sigma has been implemented by many major companies to improve processes, productivity, and profitability.
Six Sigma is a quality control program developed by Motorola in 1986 that aims for near perfection by striving to reduce defects to 3.4 per million opportunities. It uses a data-driven approach to eliminate defects in processes from manufacturing to services. Six Sigma has evolved from quality control to a general business management philosophy focused on meeting customer requirements. It provides tools to analyze processes, identify issues, and drive improvements. Major companies like GE, Microsoft, and Wipro have successfully implemented Six Sigma.
This document provides an overview of Six Sigma, a quality improvement program. It defines Six Sigma as a statistical measure that aims for 3.4 defects per million opportunities. The document outlines the DMAIC methodology used in Six Sigma, which stands for Define, Measure, Analyze, Improve, and Control. It is used to improve existing business processes. The DMADV methodology is also introduced, which is used for new product or process design. In conclusion, Six Sigma is a data-driven approach that systematically works to reduce defects and variability, improving quality and profitability through removing the causes of defects in processes.
Six Sigma is a set of techniques and strategies aimed at process improvement. It uses data and statistical analysis to identify and eliminate defects in manufacturing and business processes. The goal of Six Sigma is to achieve close to zero defects by reducing variation and errors. It aims for no more than 3.4 defects per million opportunities. Six Sigma provides a rigorous methodology for defining, measuring, analyzing, improving, and controlling process performance to drive customer satisfaction and increase profits.
Introduction to lean six sigma 2 day seminarMarysmith401
MSys Training helps professionals to develop required skills to succeed in today’s digital world. In this digital world, where trends and technologies are changing every day and the demand for certified candidates increased significantly; we offer various online certification training courses for professionals. We partner with individuals, teams, and companies to understand their needs and provide customized training and coaching that helps them to achieve their career objectives
Six Sigma is a data-driven methodology for improving processes by reducing variation. It involves defining problems, measuring processes, analyzing causes of defects, improving processes, and controlling improvements. The goal is to take small steps forward to meet customer requirements. Key players include Champions, Black Belts, Green Belts and Project Sponsors. Six Sigma has been successfully applied across industries like automotive, healthcare, financial services and retail to reduce costs and improve customer satisfaction.
Six Sigma is a set of techniques and tools for process improvement that was introduced by Motorola in 1986 and adopted by GE in 1995. It uses statistical methods to identify and remove defects and reduce process variation. The goal of Six Sigma is to achieve nearly flawless process performance, defined as fewer than 3.4 defects per million opportunities. It provides project methodology (DMAIC), defines roles for practitioners, and has driven over $1 billion in savings for early adopters like GE.
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Six Sigma is a method that offers organizations tools for enhancing the capability of their business processes. When it comes to supply chain, it increases the performance and brings down process variation lead to improvement in quality of services and products, morale of workers, and profit. It also brings down defect reduction. Where a process is properly controlled in supply chain management, the commonly used term is Six Sigma quality. The purpose of this paper is to explain how Six Sigma works, its advantages and disadvantages, how it improves supply chain efficiency, and some companies that have implemented it.
How Six Sigma works
Due to the Six Sigma, systems are easily set up for improvement through the use of defined metrics for manufacturing and service. This makes it possible to determine and properly select the correct business project in line with business goals of an organization. Selecting and training the right individuals to occupy various positions in a company can be improved through the use of Six Sigma (Bozarth, Handfield, & Weiss, 2008). A supply chain management that has been improved will adhere to a disciplined process, which is defined by a system of four macro phases. The phases are measure, analyze, improve, and control (MAIC).
Measure phase – this phase measures the supply chain system that is in existence. Reliable and valid metrics for monitoring progress has to be established. The expectation of customers is established. The potential critical process or product has to be identified and described. Another thing that is needed is doing the measurement system analysis. This will relate to determining reproducibility, repeatability, accuracy, and precision of each and every instrument utilized in the process so as to make sure everything is capable.
Analyze phase - this phase entails examining the system with the goals of determining ways to do away with the gaps that is present between the desired goal and current performance of a process or system. The reason why defects are evident in the supply chain is determined during this phase. So as come up with potential variables, statistical analysis is used. The variables that are determined are those that impacts the outcome. Variables can easily tell the root cause of a problem (Christopher, & Rutherford, 2004). Developing a list of factors that can impact the desired outcome becomes easier here. Two things that should be done during this phase are isolating and verifying critical process and carry out studies relating to the measurement system.
Improve phase – this phase relates to seeking optimal solution as well as creating test plan regarding actions to be im ...
Six Sigma is a data-driven approach to process improvement that aims for near perfection by identifying and removing defects and minimizing variability. It was developed by Motorola in 1986 and later adopted by General Electric. Six Sigma seeks to improve quality and reduce defects through a methodology involving defining, measuring, analyzing, improving, and controlling processes. It utilizes statistical methods and a team infrastructure including Champions, Black Belts, and Green Belts to lead complex projects through the Six Sigma process and achieve cost reduction and process optimization goals.
Has your company ever implemented a quality initiative that failed? Quality initiatives often are seen by executives
as a financial burden and by employees as a way to make them work harder. Is this true? How can organizations
benefit from implementing a quality initiative successfully and how can they do that? Which initiative has proven to
be successful when implemented correctly? Six Sigma!
Similar to Introduction Of Six Sigma for IT & BPO by Vision Raval (20)
Introduction Of Six Sigma for IT & BPO by Vision Raval
1. Introduction of Six sigma For International Domain of IT andBPOCompanies www.visionhancer.com - Vision Raval
2. Index What is Six sigma Why you need Six sigma Where you can improve by using Six sigma. Which results you can expect by implementing six sigma How to impliment Six sigma Process Flow of Implimentation www.visionhancer.com
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4. Six Sigma today is used across a wide range of industries like banking, business process outsourcing, telecommunications, insurance, construction, healthcare, and software. Many global companies like General Electric, Motorola, Allied Signal, Honeywell, Honda, Sony, Cannon, Polaroid, Texas Instruments and Whirlpool are using the Six Sigma methodology.
5. Companies measure their performance by the sigma level of their business processes. Initially, companies accepted three or four performance levels as the standard. These processes created 6210 to 66,800 defects /per million opportunities. The sigma level of 3.4 defects per million opportunities is a reaction to increasing customer expectation and the fact that business processes and products are becoming increasingly complex and competitive.
6. The primary aim of Six Sigma is to focus on the customer first and then use facts and data based on customer requirements to get better results or improve the process. Thorough understanding of the process and the product drives the business and fulfils customers’ expectations. www.visionhancer.com
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8. If the pizza company wants to be at ‘level 6’ sigma, it has to deliver pizzas within a level of 99.9997% accuracy.
9. Sigma, σ, is the Greek letter used to measure the variability in the process. Six Sigma stands for Six Standard Deviations from mean. Standard Deviation is a statistical method to define how much variation exists in a set of data or a process. That means a process efficiency of 99.9997%. www.visionhancer.com
10. Why you need Six sigma? Define right strategy which suits to your company skill set. Analyze Manpower psychology to judge right method of Implementation. Measure your strength and capability to minimize errors and maximize quality productivity Improve and Enhance work flow, and process matrix to ensure highest sigma controls. Control entire management flow by department specific reporting system. www.visionhancer.com
11. Why you need Six sigma? In an organization seeking consistency in their processes; Six Sigma plays a very important role in the promotion and establishment of such processes. Six Sigma works towards improvement of existing processes. It is difficult to briefly describe the ways in which Six Sigma may be interconnected with other initiatives (or vice versa). But some understanding can be gained from the following: The Six Sigma toolkit comprises of many techniques that are already applicable to some software and are directly being used by the software industry. For instance, "Voice of the Client" and "Quality Function Deployment" is useful for developing customer requirements. There are numerous charting/calculation techniques that can be used to scrutinize cost, schedule, and quality data as a project proceeds. As far as the technical development is concerned, quantitative methods are used for risk analysis and concept/design selection. The efficacy of "Six Sigma” therefore comes from deliberately and consciously deploying the tools in such a way that the customer is fully satisfied. www.visionhancer.com
12. Why you need Six sigma? CMM‚ CMMISM, PSPSM/TSPSM are some of the improvement approaches that either complement Six Sigma or mutually support it. Technologies like the Goal-Question-Metric (GQM), Initiating-Diagnosing-Establishing-Acting-Leveraging (IDEALSM), and Practical Software Measurement (PSM) shows some adaptability and coherence with Six-Sigma. The GQ(I)M technology merges well with the Define-Measure steps of Six Sigma. Many common features are shared by IDEAL and Six Sigma. IDEALSM mainly focuses on change management and organizational issues whereas Six Sigma deals with more of tactical, data-driven analysis and decision making. PSM provides a software-tailored approach to measurement that may well serve the Six-Sigma improvement framework. www.visionhancer.com
13. Where you can improve by using Six sigma. Productivity Efficiency Quality Accuracy Execution Branding Client base www.visionhancer.com
14. Which results you can expect by implementing six sigma More focused and target oriented manpower investment Improved capability and skill matrix according to market trend Create accurate reporting cycle for end to end process control Create value for clients in terms of reporting and quality execution Manage right resources at right places according to their skill set Organize team with proper supervisory and focused operation www.visionhancer.com
15. How to Impliment Six sigma In today’s modern day scenario, it is very important to track down the simple metrics, manipulate and improve numbers. The concept of Six Sigma and other methodologies not only measures site activity but also strive to understand the factors affecting the metrics. Six Sigma is referred as a business-driven, multi-faceted approach, which focuses primarily on process improvement, reduced costs, and increased profits. Common Six Sigma metrics include defect rate (parts per million or ppm), sigma level, processcapability indices, defects per unit, and yield. Many Six Sigma metrics can be mathematically related to the others. Defect RateThe complimentary measurement of yields is defects. If the yield is 90 percent, naturally there must be 10 percent defects. Sigma LevelFrom a quality perspective, Six Sigma is defined as 3.4 defects per million opportunities. This is called a sigma level of quality. Process Capability IndicesAnother set of measures exist to quantify the capability of a process or characteristics to meet its specifications. These indices directly compare the voice of the process to the voice of the customer. Defects Per UnitDPU provides a measurement of the average number of defects on a single unit. YieldTraditionally, yield is the proportion of correct items you get out of a process compared to the number of raw items you put into it. With the fundamental conviction and drive to improve customer satisfaction by reducing defects, the foremost aim of Six Sigma is to result in defect-free processes and products (3.4 or fewer defective parts per million (ppm). The process to achieve this goal consists of various steps in the Six Sigma methodology, including "Define - Measure - Analyze - Improve - Control". www.visionhancer.com
16. Process Flow of Six Sigma Implimentation Top management plays a very important role in the entire Six Sigma deployment processes. Therefore it is very important that in the initial phase of implementation of the Six-Sigma program, it should be fully accepted by the employees and they should show full commitment towards the steps of improvement. In the initial phase, development of a thorough infrastructure would help the functioning of the deployment process, and manage the implementation process. This phase should be developed as follows: Establish Leadership Commitment and Involvement The Six Sigma implementation processes must involve the top-level management. Total commitment and involvement must be there throughout the implementation process. Senior management must assign a Management Champion to lead the Six Sigma implementation and make him the authoritative head for the entire Six Sigma project in the organization. Form a Core Team The Top management is responsible for forming a Six Sigma Core Team. The Management Champion heads the Core Team. The main role of the Core Team is to develop and manage the Six Sigma implementation and to assure the readiness of the organization for the implementation. www.visionhancer.com
17. Process Flow of Six Sigma Implimentation Team up with outside Quality Facilitators Assistance can be taken from experienced quality facilitators for the implementation process, especially for SMEs (small and medium enterprises) The facilitators coaches the Core team in deploying Six Sigma implementation and in providing necessary training for all Six Sigma project participants. Provide Six Sigma Deployment Training To understand the benefits and general approach of the Six Sigma implementation, the top management and the core team should attend an overview on Six Sigma. The Core Team should attend the training on Six Sigma development, deployment, and management. Schedule Periodic Top Management Reviews Reviews must be scheduled periodically in the initial stages of the Six Sigma program including the defining, developing, and implementing. The top management must be informed about the activities involved in the Six Sigma implementation. www.visionhancer.com
18. Process Flow of Six Sigma Implimentation In this phase, the gaps are identified between current process performance and the business goals. The gaps are further transformed into improvement projects, and an integrated system is established to support the implementation. Define Business Goals based on Organization’s Strategic Plan The organization's purpose, structure, and flow, including interfaces with other organizations and primary customers must be fully known by the Core team. It is very important to understand the corporate policies and procedures that affect the Six Sigma Quality Management System (QMS). The short-term and long-term business goals must be defined by the Core team. These goals must be based upon the organization's strategic plan. Identify the Existing Processes Performance It is important to identify the overall process of the organization, showing how products or services are created and supplied to the customers. The Core Team must perform a high-level “gap analysis”. After the performance, the gap analysis results have to be further reviewed by top management. www.visionhancer.com
19. Process Flow of Six Sigma Implimentation Define Six Sigma Improvement Projects The scope and the goals of Six Sigma improvement projects are defined based on the “gap analysis”, which should include: process management, human resource development, training system, quality tools, supplier management, and customer management. Create Performance Measures for all Six Sigma Projects The detailed performance measures for all Six Sigma projects are defined based upon the gap analysis. These performance measures should be consolidated into an organizational information ystem. The organizational information system is enhanced in order to provide the information about individual project progress and the overall Six Sigma implementation performances. Establish an Incentive/Recognition System An incentive/recognition system is essential to Six Sigma implementation. Top management is responsible for designing a system to motivate employees in the Six Sigma implementation. www.visionhancer.com
20. Thank You Vision Raval Six sigma Black Belt, MBA www.visionhancer.com M919898330717