This document discusses the interviewing process and provides guidance on conducting effective interviews. It defines an interview as a set of verbal and nonverbal interactions focused on gathering information to make a decision. Interviews include selection interviews to select applicants, appraisal interviews to discuss performance, and exit interviews. Effective interviews involve preparing job descriptions to clarify responsibilities, probing resume information, asking job knowledge questions, and setting guidelines for the interview. The document also discusses forming an interview team and developing a structured process with multiple steps to conduct successful interviews.