Human Resources
April 30 and May 1, 2014
INTERVIEWING
@ AC
1
Andrea Barton
•Post Diploma Certificate, Human
Resources Management and Services
•Bachelor's degree, History – University
of Toronto
•Over 10 years of experience in Human
Resources, with last 6 in Higher
Education
2
Interview Skills – Lunch and Learn
April 30 and May 1
Outcomes
• To learn how to best prepare for a
successful job interview.
3April 30 and May 1
Interview Skills – Lunch and Learn
Agenda
Session 1
•Where are the postings?
•Interview Tips
• A Hiring Manager’s Perspective
• Strategies for Interview Success
• Interview Questions
• Homework Assignment
4April 30 and May 1
Interview Skills – Lunch and Learn
Agenda
Session 2
•Interviewing Practice
•Additional Interview Tips
•Questions and sharing of best practices
5April 30 and May 1
Interview Skills – Lunch and Learn
Current Opportunities
6April 30 and May 1
Interview Skills – Lunch and Learn
Understanding The Job Posting
7
Minimum requirements for the interview
Core skills / competencies identified in the interview
April 30 and May 1
Interview Skills – Lunch and Learn
Hiring Manager Insights
8
• What makes for a successful job
interview?
Christopher Hahn
- Academic Chair, Construction
Trades and Building Systems
- Bachelor of Business
Administration, Wilfrid Laurier
University
- Over 23 years in a range of
employment sectors
April 30 and May 1
Interview Skills – Lunch and Learn
9
Purpose of the Interview
The Candidate’s role
is to evaluate the
position for fit with
their personality
and career goals.
The Selection
Committee’s role is
to evaluate the
candidate’s fit for
the position.
• April 30 and May 1
Interview Skills – Lunch and Learn
Rehears
e
Rehears
e
ReviewReview
Strategies for Interview Success
10
ResearchResearch
April 30 and May 1
Interview Skills – Lunch and Learn
11
Focusing Your Interviewing Energy
• The best way to reduce the interview stress is to be
prepared.
April 30 and May 1
Interview Skills – Lunch and Learn
Research
• Research the job…
• review the College website
• examine the specific department’s profile
• browse the Strategic Plan
• study the position description or job fact sheet
• read the job posting
• Professor of the 21st
Century
• You will want to be able to answer the following:
• how did you prepare for today’s interview
• how does the department fit into the plan
• how does the position help the department reach plan goals
12April 30 and May 1
Interview Skills – Lunch and Learn
• Review the job description and job posting, write down the skills,
education, competencies and experience that are required for the
job.
• Review your education, skills, experience and accomplishments
that are applicable to the job you are applying for.
• Create a T graph and on one side list the jobs requirements and on
the other map your skills, experience and accomplishments to
them.
13
Review
What is
required?
What do I
have?
April 30 and May 1
Interview Skills – Lunch and Learn
14
Rehearse
• Rehearse your answers for the difficult types of questions until
you have them down pat.
• Rehearse your accomplishments until you know them inside out
and backwards.
• Visualize yourself in the actual Selection Committee setting.
• Conduct a mock interview, or record your answers and listen to
them.
April 30 and May 1
Interview Skills – Lunch and Learn
15
Type of Interview Questions
• There are a variety of types of interview questions
that you can expect.
• April 30 and May 1
Interview Skills – Lunch and Learn
• Direct questions are types of questions that determine the focus
of your answer (e.g. "What skills do you have that relate to this
position?").
• The information you provide should be clear and specific. These
types of questions, whether they relate to technical or soft skills,
should be easy to answer if you have performed a self-
assessment.
16
1. Direct Questions
April 30 and May 1
Interview Skills – Lunch and Learn
17
2. Non-Direct Questions
• Non-direct questions are general in nature
(e.g. “Can you tell us a bit about yourself?“).
• In response to this particular question, you
should briefly summarize approximately four
areas: education, experience, skills, and
personal attributes.
• Always make your response relevant to the
job you are seeking.
April 30 and May 1
Interview Skills – Lunch and Learn
• Scenario questions use a problem solving approach to
determine your analytical skills and critical thinking abilities.
• These are "What if" type questions and are presented in the
form of case examples or problem situations.
• You will be asked to imagine yourself experiencing a situation
and will then be evaluated on how you would handle that
situation.
18
3. Situational (or Scenario) Questions
April 30 and May 1
Interview Skills – Lunch and Learn
• Behavioral interviewing is based on the premise that the best way
to predict future behavior is to determine past behavior.
• This technique is designed to minimize personal impressions that
can effect the hiring decision, by focusing on actions and behaviors,
rather than subjective impressions.
• Instead of asking how you would behave in a particular situation,
you will be asked to give an example of how you did behave in the
past to the same kind of situation.
• You will be asked to provide details.
19
4. Behavioural Questions
April 30 and May 1
Interview Skills – Lunch and Learn
20
STAR Interview Responses
Situation: The interviewer wants you to present a recent challenge
or situation in which you found yourself.
Task: The interviewer will be looking to see what you were trying to
achieve from the situation.
Action: What did you do?
Results: What was the outcome of your actions?
April 30 and May 1
Interview Skills – Lunch and Learn
Homework
• Pick and print one position currently
available AC’s Career Opportunities
website:
• Write down 1 question that you would expect
to be asked about in an interview
• Prepare your answer to this question
21April 30 and May 1
Interview Skills – Lunch and Learn
Human Resources
April 30 and May 1, 2014
INTERVIEWING
@ AC
22
Nigel Parker
•Bachelor of Arts
(B.A.), Economics – Carleton
University
•Certified Human Resources
Professional
•Over 20 years in the Human
Resources Field
23
Welcome.
April 30 and May 1
Interview Skills – Lunch and Learn
Welcome Back!
• In Your Groups
• Person with the closest birthday goes first to
day will sit in the “hot seat”;
• Hand your posting and question to the person
to the left;
• Person to the left will ask question and you
will answer;
• Rest of group observe answer, and provide
feedback.
24April 30 and May 1
Interview Skills – Lunch and Learn
25April 30 and May 1
Interview Skills – Lunch and Learn
Interview Advice
• Be specific in your answer (try using “I”
instead of “we”).
• Take time before you respond to the question
to think through your answer. Silence is ok.
• It’s ok to go back to a question, however
make sure you do go back – you might lose
out on valuable points.
• Ask for clarification or for the question to be
repeated, if you need to.
• Be aware of your own body language.
• The interview starts from the minute you
arrive at the office and ends when you leave
the premises - be polite to everyone!
• Be friendly to everyone, but not their friend –
stay professional.
• Pay attention to visual cues… if the
committee has put down their pens or are
glancing at each other, it’s time to move on.
26April 30 and May 1
Interview Skills – Lunch and Learn
Interview Tips
• Selection Committees are used at Algonquin
College. Be prepared to be interviewed by 3 or
more committee members.
27
Interview Tips
April 30 and May 1
Interview Skills – Lunch and Learn
• When interviewing with people you
know, assume they know nothing about
you.
• Eye contact, shake hands with
committee members, stay positive and
smile.
28
Your Turn To Ask the Committee
• “Do you have any questions for the hiring
committee?”
• When you ask thoughtful questions, you show
the selection committee that you:
• care enough to do your research;
• are very interested in the position;
• are confident and able to assert yourself
appropriately.
April 30 and May 1
Interview Skills – Lunch and Learn
29
After the Interview
• Write down some notes on the questions asked and
where you thought you did well or poorly.
• Send a “thank you” e-mail to the interviewer(s).
• If you don't get the job, consider calling the hiring
manager for some feedback about the interview.
• Don't get discouraged! Interviews are about both
parties finding the right fit for the job. Doing better
interviews is something that can be developed
through preparation and practice.
April 30 and May 1
Interview Skills – Lunch and Learn
Survey Please
30
Interview Skills – Lunch and Learn
http://algonquincollege.fluidsurveys.com/surveys/human-
resources-recruitment/interview-skills-lunch-and-learn/
QUESTIONS
31

Tips for Successful Job Interviews - Lunch and Learn 2014

  • 1.
    Human Resources April 30and May 1, 2014 INTERVIEWING @ AC 1
  • 2.
    Andrea Barton •Post DiplomaCertificate, Human Resources Management and Services •Bachelor's degree, History – University of Toronto •Over 10 years of experience in Human Resources, with last 6 in Higher Education 2 Interview Skills – Lunch and Learn April 30 and May 1
  • 3.
    Outcomes • To learnhow to best prepare for a successful job interview. 3April 30 and May 1 Interview Skills – Lunch and Learn
  • 4.
    Agenda Session 1 •Where arethe postings? •Interview Tips • A Hiring Manager’s Perspective • Strategies for Interview Success • Interview Questions • Homework Assignment 4April 30 and May 1 Interview Skills – Lunch and Learn
  • 5.
    Agenda Session 2 •Interviewing Practice •AdditionalInterview Tips •Questions and sharing of best practices 5April 30 and May 1 Interview Skills – Lunch and Learn
  • 6.
    Current Opportunities 6April 30and May 1 Interview Skills – Lunch and Learn
  • 7.
    Understanding The JobPosting 7 Minimum requirements for the interview Core skills / competencies identified in the interview April 30 and May 1 Interview Skills – Lunch and Learn
  • 8.
    Hiring Manager Insights 8 •What makes for a successful job interview? Christopher Hahn - Academic Chair, Construction Trades and Building Systems - Bachelor of Business Administration, Wilfrid Laurier University - Over 23 years in a range of employment sectors April 30 and May 1 Interview Skills – Lunch and Learn
  • 9.
    9 Purpose of theInterview The Candidate’s role is to evaluate the position for fit with their personality and career goals. The Selection Committee’s role is to evaluate the candidate’s fit for the position. • April 30 and May 1 Interview Skills – Lunch and Learn
  • 10.
    Rehears e Rehears e ReviewReview Strategies for InterviewSuccess 10 ResearchResearch April 30 and May 1 Interview Skills – Lunch and Learn
  • 11.
    11 Focusing Your InterviewingEnergy • The best way to reduce the interview stress is to be prepared. April 30 and May 1 Interview Skills – Lunch and Learn
  • 12.
    Research • Research thejob… • review the College website • examine the specific department’s profile • browse the Strategic Plan • study the position description or job fact sheet • read the job posting • Professor of the 21st Century • You will want to be able to answer the following: • how did you prepare for today’s interview • how does the department fit into the plan • how does the position help the department reach plan goals 12April 30 and May 1 Interview Skills – Lunch and Learn
  • 13.
    • Review thejob description and job posting, write down the skills, education, competencies and experience that are required for the job. • Review your education, skills, experience and accomplishments that are applicable to the job you are applying for. • Create a T graph and on one side list the jobs requirements and on the other map your skills, experience and accomplishments to them. 13 Review What is required? What do I have? April 30 and May 1 Interview Skills – Lunch and Learn
  • 14.
    14 Rehearse • Rehearse youranswers for the difficult types of questions until you have them down pat. • Rehearse your accomplishments until you know them inside out and backwards. • Visualize yourself in the actual Selection Committee setting. • Conduct a mock interview, or record your answers and listen to them. April 30 and May 1 Interview Skills – Lunch and Learn
  • 15.
    15 Type of InterviewQuestions • There are a variety of types of interview questions that you can expect. • April 30 and May 1 Interview Skills – Lunch and Learn
  • 16.
    • Direct questionsare types of questions that determine the focus of your answer (e.g. "What skills do you have that relate to this position?"). • The information you provide should be clear and specific. These types of questions, whether they relate to technical or soft skills, should be easy to answer if you have performed a self- assessment. 16 1. Direct Questions April 30 and May 1 Interview Skills – Lunch and Learn
  • 17.
    17 2. Non-Direct Questions •Non-direct questions are general in nature (e.g. “Can you tell us a bit about yourself?“). • In response to this particular question, you should briefly summarize approximately four areas: education, experience, skills, and personal attributes. • Always make your response relevant to the job you are seeking. April 30 and May 1 Interview Skills – Lunch and Learn
  • 18.
    • Scenario questionsuse a problem solving approach to determine your analytical skills and critical thinking abilities. • These are "What if" type questions and are presented in the form of case examples or problem situations. • You will be asked to imagine yourself experiencing a situation and will then be evaluated on how you would handle that situation. 18 3. Situational (or Scenario) Questions April 30 and May 1 Interview Skills – Lunch and Learn
  • 19.
    • Behavioral interviewingis based on the premise that the best way to predict future behavior is to determine past behavior. • This technique is designed to minimize personal impressions that can effect the hiring decision, by focusing on actions and behaviors, rather than subjective impressions. • Instead of asking how you would behave in a particular situation, you will be asked to give an example of how you did behave in the past to the same kind of situation. • You will be asked to provide details. 19 4. Behavioural Questions April 30 and May 1 Interview Skills – Lunch and Learn
  • 20.
    20 STAR Interview Responses Situation:The interviewer wants you to present a recent challenge or situation in which you found yourself. Task: The interviewer will be looking to see what you were trying to achieve from the situation. Action: What did you do? Results: What was the outcome of your actions? April 30 and May 1 Interview Skills – Lunch and Learn
  • 21.
    Homework • Pick andprint one position currently available AC’s Career Opportunities website: • Write down 1 question that you would expect to be asked about in an interview • Prepare your answer to this question 21April 30 and May 1 Interview Skills – Lunch and Learn
  • 22.
    Human Resources April 30and May 1, 2014 INTERVIEWING @ AC 22
  • 23.
    Nigel Parker •Bachelor ofArts (B.A.), Economics – Carleton University •Certified Human Resources Professional •Over 20 years in the Human Resources Field 23 Welcome. April 30 and May 1 Interview Skills – Lunch and Learn
  • 24.
    Welcome Back! • InYour Groups • Person with the closest birthday goes first to day will sit in the “hot seat”; • Hand your posting and question to the person to the left; • Person to the left will ask question and you will answer; • Rest of group observe answer, and provide feedback. 24April 30 and May 1 Interview Skills – Lunch and Learn
  • 25.
    25April 30 andMay 1 Interview Skills – Lunch and Learn Interview Advice • Be specific in your answer (try using “I” instead of “we”). • Take time before you respond to the question to think through your answer. Silence is ok. • It’s ok to go back to a question, however make sure you do go back – you might lose out on valuable points. • Ask for clarification or for the question to be repeated, if you need to.
  • 26.
    • Be awareof your own body language. • The interview starts from the minute you arrive at the office and ends when you leave the premises - be polite to everyone! • Be friendly to everyone, but not their friend – stay professional. • Pay attention to visual cues… if the committee has put down their pens or are glancing at each other, it’s time to move on. 26April 30 and May 1 Interview Skills – Lunch and Learn Interview Tips
  • 27.
    • Selection Committeesare used at Algonquin College. Be prepared to be interviewed by 3 or more committee members. 27 Interview Tips April 30 and May 1 Interview Skills – Lunch and Learn • When interviewing with people you know, assume they know nothing about you. • Eye contact, shake hands with committee members, stay positive and smile.
  • 28.
    28 Your Turn ToAsk the Committee • “Do you have any questions for the hiring committee?” • When you ask thoughtful questions, you show the selection committee that you: • care enough to do your research; • are very interested in the position; • are confident and able to assert yourself appropriately. April 30 and May 1 Interview Skills – Lunch and Learn
  • 29.
    29 After the Interview •Write down some notes on the questions asked and where you thought you did well or poorly. • Send a “thank you” e-mail to the interviewer(s). • If you don't get the job, consider calling the hiring manager for some feedback about the interview. • Don't get discouraged! Interviews are about both parties finding the right fit for the job. Doing better interviews is something that can be developed through preparation and practice. April 30 and May 1 Interview Skills – Lunch and Learn
  • 30.
    Survey Please 30 Interview Skills– Lunch and Learn http://algonquincollege.fluidsurveys.com/surveys/human- resources-recruitment/interview-skills-lunch-and-learn/
  • 31.

Editor's Notes

  • #6 In your groups, please share your name
  • #7 We post anytime, any day, and sometimes only post for five days We post on our website, LinkedIn and many other areas, follow AC on LinkedIn Visit often, and have an application ready to go Remember our system requirements (Internet Explorer, Word Only)
  • #8 What is the difference between these two lists? – ASK First Box? Minimum qualification for the role, will be used as the threshold for attaining an interview Second Box? Additional skills / qualifications that will be explored via an interview, testing or teaching practicum Remember that applications will be reviewed by priority order for unionized role Support – Full-time/ IO first, then released Faculty – Full-time / Partial Load first
  • #9 Before we move to the interview process, I have invited Christopher Hahn, Chair, to speak to us about what makes for a successful interview, from a Hiring Manager’s perspective. Please
  • #10 The interview is one of the most important phases of the job search process. Your resume and cover letter are simply tools to get you to the interviewing stage. If you are invited for an interview, be proud of yourself and take this opportunity seriously. Of note there have been over 5000 applications for our over 90 postings since January 1, 2014. The interview is your opportunity to convince an employer that you are the right person for the job.
  • #21 STAR answers are based around behavioural interview questions. The interviewer is searching for specific examples - you will need to include details such as dates and outcomes
  • #29 Example "What are the long-term and short-term goals of the department?“
  • #30 The purpose of feedback, is to fine-tune your interviewing skills for the next job you apply for. Pay Attention, Be Polite Listen carefully…and remember - don’t get defensive Use Your Learnings Next Time Around