Interview presentation
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This interview presentation outlines the skills and goals of a junior IT technician position. The key skills needed include experience with Windows server, SBS, VMware, Hyper-V and Microsoft Exchange. Important goals are to promote the helpdesk as the primary IT contact, ensure all problems are documented and resolved in a timely manner, and maintain efficient IT support call resolution.
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Interview presentation
- 1. INTERVIEW PRESENTATION (JUNIOR) IT TECHNICIAN BY AWAIS KHAN
- 2. SKILLS NEEDED Key Skills - Windows server, SBS, Wmware, hyper-v and MS exchange- Xenapp • Set-up and install any new equipment. • perform any Software/Hardware installations and computer moves where required including logging of faulty equipment with third parties. • check daily backup jobs. • update and maintain company's IT Hardware/Software register. • be aware of how to access and execute the disaster recovery plans.
- 3. IMPORTANT GOALS • promote the helpdesk as the primary contact point between the IT department and the user community. • ensure all reported problems are documented in the helpdesk database and followed up with assigned personnel to ensure timely resolution of problems. • ensure IT Support calls are being resolved in an efficient and effective manner. • Thank you for your time and effort. • Any Questions?