Indian Institute of Management Raipur 1
Launch a Digital Marketing
focused brand and develop
its business growth strategy
Connecting Dots Technology Systems Pvt. Ltd.
Mr. Saurabh Bhardwaj
CEO and Co-founder
Connecting Dots Technology Systems Pvt. Ltd.
Dr. P V Venkat Vijay
Assistant Professor (Finance)
IIM Raipur
Under the guidance of :
By
Geeta Hansdah
DOJ: 7th April 2014
Indian Institute of Management Raipur 2
Flow of presentation:
• Introduction
• Project Objectives and Scope of the Project
• Significance of the Project
• Tasks assigned
• Observations, Results and Conclusions/Recommendations
• Managerial Implications and Learning
• Value contribution from summer intern to the organization
Indian Institute of Management Raipur 3
Project Objectives:
• To facilitate the launch of a new brand focussed on digital
marketing under Connecting Dots.
• To understand the basics of Search Engine Optimization, Search
Engine Marketing, Social Media Optimisation, Social Media
Marketing and implement it to increase the target traffic and
enhance its value to its visitors.
• Conceptualization of Digital Marketing Strategy and Business
Growth Strategy for the business.
• Formation of pipeline of clientele.
Scope of project
Indian Institute of Management Raipur 5
The study covers all the Indian E-Commerce
websites that are implementing digital marketing
techniques and that are not implementing it. It also
includes the E-Commerce websites implementing
digital marketing techniques of the companies which
are based in UK and US.
Significance
For the company
• The company wants to launch a new digital marketing
website to provide its customers with digital
marketing packages viz. SEO, SEM, SMO, SMM, Web
Analytics, Link Building, Online Reputation
Management, Internet Marketing and Advertising
solutions.
• The digital marketing website as a new brand will be
pitched for services dedicated to digital marketing and
segregate itself from the E-Commerce services which
the company provides, enabling the clients to directly
choose the package according to their requirements
and pay the required amount online.
For the intern
• This project gives an immense opportunity to learn
about SEO, SEM, SMO, SMM and other digital
marketing tools and parameters and to implement
them along with working at the back end of e-
Commerce websites.
• To develop and generate content for the digital
marketing website.
• To be a part of the business decision making of the
company.
Indian Institute of Management Raipur 6
Content of the website
• Keyword Search
• Logo creation
• Content curation
• Packages
• Theme selection of the website
• Sitemap
• Creation of accounts on various social media platforms
• Creation of database of E- Commerce startups
Indian Institute of Management Raipur 7
Competitors of The Growth Story:
• Quasar Media: Specialized in online reputation monitoring, social media
outreach, digital media strategy etc.
• Phonethics: Specialized in Viral videos, corporate blogging etc.
• Media2Win: Specialized in SEM, SEO, Website, Interactive Marketing
Strategy, Mobile Marketing and Viral Marketing.
• Resultrix: Specialized in Search Marketing, Design, Analytics, Social
Media Marketing.
Indian Institute of Management Raipur 8
Comparisons with the competitors
Indian Institute of Management Raipur 9
Parameters Connecting Dots Quasar Media Phonethics Media2Win Resultrix
Page Authority: 35 47 50 36 43
Page MozRank: 5.47 5.18 5.6 4.48 5.2
Page MozTrust: 5.71 5.71 5.8 5.39 6.17
Total Internal Links: 112 0 193 66 555
Total External Links: 1,076 771 2,944 54 289
Total Links: 1,188 771 3,137 120 844
Domain Authority 28 37 40 28 32
Domain MozRank 3.59 4.98 4.62 4.28 4.67
Domain MozTrust 3.56 5.39 4.71 4.35 4.72
Health Analysis of E–
Commerce Websites
Indian Institute of Management Raipur
Indian Institute of Management Raipur 11
Indian Institute of Management Raipur 12
WhatdoesTheGrowthStory
provide?
Indian Institute of Management Raipur 13
Indian Institute of Management Raipur 15
SWOT Analysis
Strength Weakness
ThreatsOpportunities
Easy to set up
No boundaries
Sense of community
Knowledge Management
Ease of use
Integration
Low cost
Human factor: Your “brand” becomes more HUMAN
Integration
Promotions, news, events that can be offered
through social media platforms
Recruitment of interested new members, students,
public support
Enhanced branding opportunities and marketing
opportunities
Consistency
Effort vs results
Blocked at many work sites
Lack of tools or resources to track
Disorderly
Privacy Issues
Competing platforms
Risk of losing image
Competitor is going after the same space or same
audience with similar campaign
Mergers & Acquisitions
Abuse and Exploitation
Indian Institute of Management Raipur 16
The Bierre club
• Problems associated
• Solution
• Pitch for marketing ideas
Indian Institute of Management Raipur 17
Porter’s 5 Force Model
5
1
2
3
4
Indian Institute of Management Raipur 18
1.New Entrants
2.Buyers
3.Substitutes
4.Suppliers
5.Industry Competitors
New Entrants
• For new entrants, social media has feasibly low barriers to entry -
there's usually low buyer loyalty.
• Agencies are financially at lower risk to set up.
• Social media has almost negligible entry barriers which come with
economies of scale which provides new entrants an opportunity to
analyze the market properly.
• Lack of knowledge or talent or experience can prove to be set back
though which can directly affect the reputation in the industry.
Indian Institute of Management Raipur 19
Buyers
• The buyers (clients) are becoming better educated and more
experienced with social media.
• Buyers also have a significant amount of control as the industry is
currently pretty bloated and most agencies would rather compete
on price than on performance allowing buyers to barter
• The opportunity for the industry will come when it matures and
agencies spread across the three price/performance brackets
Indian Institute of Management Raipur 20
Substitutes
• Industry is still doing trade offs between price and performance.
• Substitute businesses are a bigger threat because they promise a
significant improvement in performance or price.
Indian Institute of Management Raipur 21
Suppliers
• Supply is an issue and it faces the same bottleneck that agencies
face - those that are experienced provide clients with confidence, so
are given work, those without experience present a greater risk.
• So experience becomes exponential, while inexperience struggles.
Indian Institute of Management Raipur 22
Industry Competitors
• There's a large pool of agencies in the social media industry.
• Severe price undercutting is endemic - but this seems to be
characteristic of an industry still maturing.
• A rise in market value as agencies begin to compete on
performance as well as price.
Indian Institute of Management Raipur 23
Business Growth Strategy
• Market Development: We are currently primarily focussing on the E-commerce
sector of India and some parts of US. Digital marketing of leading brands of
other parts of US and UK can also be approached for outsourcing of digital
marketing through India.
• Alternative Channels: At present all the digital marketing is focused on the
website and social media presence of the clients. We could also extend to M-
Commerce i.e. mobile marketing and SMS marketing.
• Product Development: We could develop a new section of the digital marketing
website to inform its viewers and clients about the new trends in digital
marketing and how they can leverage it to increase their sales.
Indian Institute of Management Raipur 24
Results
• The content side for pre launch and post launch is created.
• Accounts in various social media platforms are created.
• Infographics and other content is generated for more visibility and
website’s authenticity.
• The clientele list is generated.
• Successful deal with The Bierre Club.
Indian Institute of Management Raipur 25
Learnings
• Digital Marketing is more than Facebook and Twitter.
• Opportunity to create infographics.
• Both on-site and off-site SEO are important in order to improve the
rank of the website. More than on-site SEO, off-site SEO should be
given more emphasis as on-site SEO is very flexible and may
change at any time.
• To increase the authority, Rank and Trust, more blogging and more
content needs to published.
Indian Institute of Management Raipur 26
Managerial implications
• First hand experience on E - commerce websites.
• Decision making for content generation and packages.
• Direct conversation with the client.
Indian Institute of Management Raipur 27
Thank you.

Internship - Digital Marketing

  • 1.
    Indian Institute ofManagement Raipur 1
  • 2.
    Launch a DigitalMarketing focused brand and develop its business growth strategy Connecting Dots Technology Systems Pvt. Ltd. Mr. Saurabh Bhardwaj CEO and Co-founder Connecting Dots Technology Systems Pvt. Ltd. Dr. P V Venkat Vijay Assistant Professor (Finance) IIM Raipur Under the guidance of : By Geeta Hansdah DOJ: 7th April 2014 Indian Institute of Management Raipur 2
  • 3.
    Flow of presentation: •Introduction • Project Objectives and Scope of the Project • Significance of the Project • Tasks assigned • Observations, Results and Conclusions/Recommendations • Managerial Implications and Learning • Value contribution from summer intern to the organization Indian Institute of Management Raipur 3
  • 4.
    Project Objectives: • Tofacilitate the launch of a new brand focussed on digital marketing under Connecting Dots. • To understand the basics of Search Engine Optimization, Search Engine Marketing, Social Media Optimisation, Social Media Marketing and implement it to increase the target traffic and enhance its value to its visitors. • Conceptualization of Digital Marketing Strategy and Business Growth Strategy for the business. • Formation of pipeline of clientele.
  • 5.
    Scope of project IndianInstitute of Management Raipur 5 The study covers all the Indian E-Commerce websites that are implementing digital marketing techniques and that are not implementing it. It also includes the E-Commerce websites implementing digital marketing techniques of the companies which are based in UK and US.
  • 6.
    Significance For the company •The company wants to launch a new digital marketing website to provide its customers with digital marketing packages viz. SEO, SEM, SMO, SMM, Web Analytics, Link Building, Online Reputation Management, Internet Marketing and Advertising solutions. • The digital marketing website as a new brand will be pitched for services dedicated to digital marketing and segregate itself from the E-Commerce services which the company provides, enabling the clients to directly choose the package according to their requirements and pay the required amount online. For the intern • This project gives an immense opportunity to learn about SEO, SEM, SMO, SMM and other digital marketing tools and parameters and to implement them along with working at the back end of e- Commerce websites. • To develop and generate content for the digital marketing website. • To be a part of the business decision making of the company. Indian Institute of Management Raipur 6
  • 7.
    Content of thewebsite • Keyword Search • Logo creation • Content curation • Packages • Theme selection of the website • Sitemap • Creation of accounts on various social media platforms • Creation of database of E- Commerce startups Indian Institute of Management Raipur 7
  • 8.
    Competitors of TheGrowth Story: • Quasar Media: Specialized in online reputation monitoring, social media outreach, digital media strategy etc. • Phonethics: Specialized in Viral videos, corporate blogging etc. • Media2Win: Specialized in SEM, SEO, Website, Interactive Marketing Strategy, Mobile Marketing and Viral Marketing. • Resultrix: Specialized in Search Marketing, Design, Analytics, Social Media Marketing. Indian Institute of Management Raipur 8
  • 9.
    Comparisons with thecompetitors Indian Institute of Management Raipur 9 Parameters Connecting Dots Quasar Media Phonethics Media2Win Resultrix Page Authority: 35 47 50 36 43 Page MozRank: 5.47 5.18 5.6 4.48 5.2 Page MozTrust: 5.71 5.71 5.8 5.39 6.17 Total Internal Links: 112 0 193 66 555 Total External Links: 1,076 771 2,944 54 289 Total Links: 1,188 771 3,137 120 844 Domain Authority 28 37 40 28 32 Domain MozRank 3.59 4.98 4.62 4.28 4.67 Domain MozTrust 3.56 5.39 4.71 4.35 4.72
  • 10.
    Health Analysis ofE– Commerce Websites Indian Institute of Management Raipur
  • 11.
    Indian Institute ofManagement Raipur 11
  • 12.
    Indian Institute ofManagement Raipur 12
  • 13.
  • 15.
    Indian Institute ofManagement Raipur 15 SWOT Analysis Strength Weakness ThreatsOpportunities Easy to set up No boundaries Sense of community Knowledge Management Ease of use Integration Low cost Human factor: Your “brand” becomes more HUMAN Integration Promotions, news, events that can be offered through social media platforms Recruitment of interested new members, students, public support Enhanced branding opportunities and marketing opportunities Consistency Effort vs results Blocked at many work sites Lack of tools or resources to track Disorderly Privacy Issues Competing platforms Risk of losing image Competitor is going after the same space or same audience with similar campaign Mergers & Acquisitions Abuse and Exploitation
  • 16.
    Indian Institute ofManagement Raipur 16
  • 17.
    The Bierre club •Problems associated • Solution • Pitch for marketing ideas Indian Institute of Management Raipur 17
  • 18.
    Porter’s 5 ForceModel 5 1 2 3 4 Indian Institute of Management Raipur 18 1.New Entrants 2.Buyers 3.Substitutes 4.Suppliers 5.Industry Competitors
  • 19.
    New Entrants • Fornew entrants, social media has feasibly low barriers to entry - there's usually low buyer loyalty. • Agencies are financially at lower risk to set up. • Social media has almost negligible entry barriers which come with economies of scale which provides new entrants an opportunity to analyze the market properly. • Lack of knowledge or talent or experience can prove to be set back though which can directly affect the reputation in the industry. Indian Institute of Management Raipur 19
  • 20.
    Buyers • The buyers(clients) are becoming better educated and more experienced with social media. • Buyers also have a significant amount of control as the industry is currently pretty bloated and most agencies would rather compete on price than on performance allowing buyers to barter • The opportunity for the industry will come when it matures and agencies spread across the three price/performance brackets Indian Institute of Management Raipur 20
  • 21.
    Substitutes • Industry isstill doing trade offs between price and performance. • Substitute businesses are a bigger threat because they promise a significant improvement in performance or price. Indian Institute of Management Raipur 21
  • 22.
    Suppliers • Supply isan issue and it faces the same bottleneck that agencies face - those that are experienced provide clients with confidence, so are given work, those without experience present a greater risk. • So experience becomes exponential, while inexperience struggles. Indian Institute of Management Raipur 22
  • 23.
    Industry Competitors • There'sa large pool of agencies in the social media industry. • Severe price undercutting is endemic - but this seems to be characteristic of an industry still maturing. • A rise in market value as agencies begin to compete on performance as well as price. Indian Institute of Management Raipur 23
  • 24.
    Business Growth Strategy •Market Development: We are currently primarily focussing on the E-commerce sector of India and some parts of US. Digital marketing of leading brands of other parts of US and UK can also be approached for outsourcing of digital marketing through India. • Alternative Channels: At present all the digital marketing is focused on the website and social media presence of the clients. We could also extend to M- Commerce i.e. mobile marketing and SMS marketing. • Product Development: We could develop a new section of the digital marketing website to inform its viewers and clients about the new trends in digital marketing and how they can leverage it to increase their sales. Indian Institute of Management Raipur 24
  • 25.
    Results • The contentside for pre launch and post launch is created. • Accounts in various social media platforms are created. • Infographics and other content is generated for more visibility and website’s authenticity. • The clientele list is generated. • Successful deal with The Bierre Club. Indian Institute of Management Raipur 25
  • 26.
    Learnings • Digital Marketingis more than Facebook and Twitter. • Opportunity to create infographics. • Both on-site and off-site SEO are important in order to improve the rank of the website. More than on-site SEO, off-site SEO should be given more emphasis as on-site SEO is very flexible and may change at any time. • To increase the authority, Rank and Trust, more blogging and more content needs to published. Indian Institute of Management Raipur 26
  • 27.
    Managerial implications • Firsthand experience on E - commerce websites. • Decision making for content generation and packages. • Direct conversation with the client. Indian Institute of Management Raipur 27
  • 28.

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