2. TM
FutureSourcing
Operations Management Services Intranet Strategic Mission
Intranet - DIGITAL university of knowledge workers
aspiring to develop real business solutions that
demonstrate unified business processes, shared
information services, and global deployment
excellence
Intranet
Extranet Internet
Customer Presentation
3. TM
FutureSourcing
Operations Management Services Strategic Benefits
Shared Just-in-Time Brand Reference
Cost Savings Knowledge Information Identity Selling
For
Centralized, Competitive employees, One Demonstrate
consolidated, information, channels, company, Internet &
productivity articulate customers one voice, Intranet
program benefits and one image leadership
prospects
Customer Presentation
4. TM
FutureSourcing
Operations Management Services Strategic Objectives
Exploit the Internet/Intranet as an information provider
and as an information consumer (with our employees
customers and business partners)
Enable the self-sufficient employee
Propagate the visual identity of DIGITAL “our look
and feel” around the world -- brick by brick!
Customer Presentation
5. TM
FutureSourcing
Operations Management Services Strategic Evolution - Intranet
AltaVista search engine
Digital Information Sources
Unified linking process for the Intranet
•What's new in Digital's WWW Global navigation bar 1900 web servers on
Consistent feedback and
•World Wide Web servers in Digital Intranet DIGITAL Corporate News and Information updated
External DIGITAL -- 25 years in Kanata - NEW Web based literature o
... Official Digital Internal Home
Page hotline Added site map homepage Massachusetts Area Code Split - DIGITAL marks 40th anniv
•Alta Vista Web Index (now
100,000 pages Internal
) ) ) ) )
available to the world)... Digital's
Internal Web (SRC)
1994 1996 AltaVista Information resource and services for Emp
External
AltaVista
WebELF - Web A to Z guide - News & Publications - Internal
1993 1995 1997
Career
Opportunities
Multimedia projects taking place around D
SIGGRAPH '97 - Q4 FY97 Employee Forum - Spring Interne
If you are new to the Web check out
Corporate library gets Multimedia categorized by various groups
All text homepage Worldwide Information
Finance
the "Getting Started on the Internet in involved
Digital" Guide, and read the Hints on Transaction processing
Reader's Choice - WebIR - WebLOS - Electronic Photo Libra
Marketing - Sales - Systems Integration - DIGITAL Merchand
using the Web inside Digital People/organizations get Business services
Stock Quote
connected
Beginning a unified mail E-commerce what we are all about and the
Technology
and Research
Who we are,
About us - Awards and Achievements - Presentations - Intern
system
Year 2000 Organizations, functions and business unit
Corporate Communications - Corporate Information Services
WW Sales & Marketing Information
News, Market Research, Competitive Infor
WebLibrary - DIGITAL News Today - 1-3-9 Strategy - Deskto
Forty Years of Engineering Excellence: A Timeline of DIGITA
Resources for all Policies and guidelines w
DIGITAL Policy Repository - Brand InfoCenter - Patents - Tra
List of Internet / Intranet Country homepag
DIGITAL Internet Country homepages - DIGITAL Intranet co
Help needed to get started with the WWW
Customer Presentation Getting started on the Internet - Software distribution server
Suite (T.I.P.S.) - Web Toolbox
6. TM
FutureSourcing
Operations Management Services
Corporate Messaging
• Less than one year
45000
• 50 Exchange servers Asia-Pacific
35000
• 25 countries Europe
25000
• Over 49,000 users
in the first year 15000
5000 Americas
0
Nov
Mar
Jun
Sep
Feb
Apr
Jun
Oct
Dec
May
Jan-97
Aug
May
Jul
Microsoft Exchange at DIGITAL
Customer Presentation
7. TM
FutureSourcing
University of Knowledge Workers
Operations Management Services
Webmedia: Business Services:
– Broadcasts to – Policy Standards &
the desktops Guidelines
– Human Resources
E Commerce: Policies & Benefits
– Literature Ordering – AltaVista
System – Organization Charts
– Electronic Store – DIGITAL Around the
Knowledge Worker: World
– Sales Workbench – Corporate Library
– Product Mgmt. & – Worldwide Telephone
Development Book
– Remote access – Web Profiling -
Reader’s Choice
Transaction Awards:
Processing:
– Interactive Age ‘97
– Salary Mgmt. Sys.
– BOTI ‘96
– Information
Repository
Customer Presentation
8. TM
Complete image
description
Contributor
information
Photographer
and designer
info
Automated
ordering
Multiple outputs
Separate
fulfillment
channels
Immediate
downloading of
3 different file
formats
Image
Customer Presentation previewing
9. TM
Link to
corporate
Information
Repository
Real-time
inventory
stock status
Automated
ordering
Multiple
warehouse
fulfillment
channels
Document
previewing
Literature
owner
User feedback
Customer Presentation
11. TM
• Central warehouse for
Simple Search
String:
sales, marketing and
Enter word(s) separated by AND, OR, NOT; enclose phrases in " "
Table of Contents
For a complete listing by category, click on one of the
product/services/solutions
links below:
Products and Services
Software Product Descriptions
Periodicals
Sales Updates
information
Service Descriptions Customer Updates
• Cross business content
Performance and Benchmarks Digital Technical Journal
Golden Eggs Outlook News
Systems and Options Newsletters
Promotional Information Customer Endorsements
Product Briefs
White Papers
Brochures
References
Testimonials
Wins
and single source of
Presentations and Proposals Training and Development
Presentations
Proposal Content
Art Library
Electronic Learning Modules
Digital Update Product Seminars
(DUPS)
information for
Electronic Photo Library
Press Releases
Sales Training Catalog
ABU Development Guide
Instructor Kits
knowledge workers
Corporate Information Market Research
Sales Tools
Standards and Guidelines
Event Calendar
Advantage Menu • Audience - sales, sales
Partner Applications Catalog
support, services,
marketing, and
Customer Presentation
development
12. TM
• Connects
employees to
employees,
worldwide
• Cost-effective
delivery of
information
• Self-sufficient
workers manage
their personal
profiles Customer Presentation
13. TM
FutureSourcing
Operations Management Services Results - FY97
Total Hardcopy ~$4.5M
Savings
Total Electronic ~$10.2M
Savings
<$14.7+M
Total Cost Savings
$13+M*
Total Investment
>$2.1M
Net Savings
*$6.5M initial investment
Customer Presentation
14. TM
FutureSourcing
Operations Management Services DIGITAL Difference
Performance Experience
Scalability Expertise
Security Innovation
Availability Flexibility
CMP/Softbank Business On The Internet Awards, 1996
Customer Presentation
15. TM
FutureSourcing
Operations Management Services Business Benefits
• 18 month payback —
delivered !
• 20 % savings in
infrastructure support
cost — and continuing !
• 4 to 1 improvement in
system management
effectiveness
Customer Presentation
16. TM
FutureSourcing
Operations Management Services Windows NT Magazine, 1997
“World’s Largest Internetwork
— Next to the Internet”
Digital Equipment
Corporation
NT Innovators
Organizations
that let
NT shine
Customer Presentation
17. TM
FutureSourcing
Operations Management Services Business Solutions Portfolio
Internet Intranet Extranet
ISPs Knowledge Internet
Internet solutions Worker commerce
s
e
Internet software SAP r
Internet v
Innovators
i
Internet security AltaVista tunnels firewalls c
e
Internetworking s
Operating environment OpenVMS
TM
Internet platforms StrongARM Prioris
Servers
Customer Presentation
18. TM
FutureSourcing
Operations Management Services A Planned, Phased Approach
Integrated modularity for efficiency and agility
• Business, technology direction
Vision • Long term strategy
• Position statements
• Framework
Architecture • Standard components
• Solution profiles
• Business case / ROI
Business Plan • Timetable, resources
• Integration strategy
• Validate application
Pilots • Monitor progress
• Shared learning's
• Migration
Operational Integration • Legacy retirement
• Results and feedback
Customer Presentation
20. TM
FutureSourcing
Operations Management Services
Following are some statistics
and architecture of our Intranet
- use these as needed.
Customer Presentation
21. TM
FutureSourcing
Operations Management Services Internet Gateways
Andover, MA France
U.K. Germany
Tokyo,
Cambridge Korea Japan
Palo Research
Alto Lab
Hungary Singapore
Colorado Mexico
Brazil
Sydney,
Australia
Actual Planned
Customer Presentation
22. TM
FutureSourcing
Operations Management Services
Internet/Intranet architecture
Three-Tier Client / Server Model Windows NT
1. Internal Clients
UNIX VMS
PC Mobile DIGITAL UNIX Internet
AlphaServers :
Help Desk
WWW
FTP archives
WAIS
Newsgroups
DECNIS Routers - TCP/IP Backbone OpenVMS Mail...
2. Network
Internal
Internet Tunnel remote
AlphaServers sites access
Gateways
to future
and
heritage/ Partner / Customer
repositories
Internet Firewall Service
3. Internal Information Services
Customer Presentation
23. TM
FutureSourcing
Operations Management Services
1996 - 1997 Intranet Statistics
Fact Measurement
100,000+ IP nodes
DIGITAL Intranet 2000+ Web servers
1,000,000+ pages
45,000 Web users (estimated)
50,000 Exchange users
DIGITAL is its largest
Field Test site
Test Internet products on its Intranet
Multimedia 20,000 worldwide users
AltaVista Tunnel 5,000 telecommuters
Customer Presentation
24. TM
FutureSourcing
Operations Management Services 1996 - 1997 Extranet Statistics
Fact Measurement
DIGITAL Internet commerce
$5M Internet via On-line Software Utility
$210M annually via Telnet
$1.4B annually (incl. $215M from the Internet)
DIGITAL Electronic commerce 30,000 registered DIGITAL Business Link partners
in 38 countries
Patches 12,000 upgrades sent in first 3 months
Customer Presentation
