Michel van den Akker has over 20 years of experience in logistics, operations management, sales, and customer relations. He received a specialization in commercial and business from School for Business and Trade in 1992. His career includes roles in logistics coordination, account management, retail management, and office management for companies such as BTC Europe, Aveda, Estée Lauder, and Stena Line. He is fluent in English and German with skills in Windows applications, ERP systems, and project management.

1. Michel van den Akker
Van der Horststraat 38
3141 TH Maassluis
The Netherlands
Ph: + 31 (0)10 5924330
Email: mcakker@kabelfoon.nl
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Education
School for Business and Trade “C.S.G. Beneden Maas” in Vlaardingen, The Netherlands
Period : 1987 - 1992
Specialization : Commercial / Business
Work experience
BTC Europe B.V
BTC is an international manufacturer for computer components, such as input devices, opto- electronic
devices & multi-medium products.
Period : January 2005 – July 2007
Title : Logistics -and OEM Coordinator
 Daily supervision of the OEM department (3 staff members) and logistics
department (4 staff members).
 Monitoring the quality, cost and efficiency of the movement and storage of
goods.
 Storage -and transport price negotiations with third parties
 Recommend changes and improvements for optimization.
Period : March 2002 – December 2004
Title : Senior OEM Account manager
 Daily supervision of the OEM department (3 staff members)
 Coordination of logistical processes and communication between
production lines in Asia, BTC Europe, expeditors, warehouses and clients.
 Client acquisition, sales and relationship maintenance (clients such as
Sony, HP, IBM, Lenovo, Foxconn, Mitsumi).
 Planning and distribution of incoming freight from Asia to third party
warehouses in Europe and checking on storage management in these
locations
 Sales forecasting and storage management & replenishment
 Final responsibility for the purchase of hardware products from Asia for the
European market and related cash flow management.
 Risk analysis and control of parties cash flow positions in the production
chain.
 Representation of BTC during quarterly client meetings in Europe
 Reporting and documenting sales, revenue, transport/ storage expenses
and transfer times to main office in Taiwan
Aveda Benelux
Aveda is one of the worlds leading manufacturers of professional and consumer hair care, skin care,
fragrance and lifestyle products based on pure flower and plant essences.
Period : May 1999 - February 2002
Title : Office Manager.
 Administrative, operational and logistical management, sales, client
relationship management, and coordination of distribution channels.
 Daily supervision of a team of five staff members

2. Michel van den Akker
Van der Horststraat 38
3141 TH Maassluis
The Netherlands
Ph: + 31 (0)10 5924330
Email: mcakker@kabelfoon.nl
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3. Michel van den Akker
Van der Horststraat 38
3141 TH Maassluis
The Netherlands
Ph: + 31 (0)10 5924330
Email: mcakker@kabelfoon.nl
3
Estée Lauder B.V.
Estée Lauder Companies Inc. is one of the worlds leading manufacturers and marketers of quality skin
care, fragrance and hair care products.
Period : February – May 1999
Title : Counter Manager at Bijenkorf Warehouse in The Haque.
 Responsible for reaching sales targets and profit margin for this location,
expansion of client database through marketing and sales initiatives.
 Daily supervision of 2 sales associates.
Stena Line B.V.
Stena Line is an international transport and travel service company and one of the worlds largest ferry
operators.
Period : 1998 - February 1999
Title : Retail manager Tax Free Shop on the HSS Discovery.
Responsible for sales forecasting and reaching sales targets, purchasing,
storage -and shop management
Daily supervision of a team of 8 sales assistants.
Period : 1995 - 1998
Title : Assistant retail manager Tax Free Shop on the Queen Beatrix.
Operational management, sales, display and shop set up, storage
management, staff scheduling, as well as occasionally operating as interim
retail manager.
Period : May 1992 - 1995
Title : Senior sales assistant Tax Free Shop on the Queen Beatrix.
Main sales person and occasionally operating as assistant retail manager
Business Skills
Languages : Dutch: Mother tongue
English: Fluent
German: Good Verbally
Computer skills : MS Windows: Word, Excel, Acces, Internet Explorer, Outlook
Company management software AFAS (ERP), Microsoft Navision.
Courses & Certification
Course : Train the Trainer
Period : 1995
Course : Quality Improvements Projects
Period : 1995
Voluntary Work
Member of Rotaract Maassluis
Rotaract is an international program for young adults ages 18 to 30 that address community needs and
get together for service projects, social activities, and leadership workshops.
Period : 1992 - 1998

4. Michel van den Akker
Van der Horststraat 38
3141 TH Maassluis
The Netherlands
Ph: + 31 (0)10 5924330
Email: mcakker@kabelfoon.nl
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Hobbies : Cycling, Spinning, Travelling