In Q1 2017, our Advisory Board member Peter Ryan surveyed 300 in-house contact center executives from around the world on various themes that impact their operations on a regular basis. The results were collected and shared to an exclusive audience of global contact center professionals via a highly successful, invitation-only webinar.
We are happy to share an excerpt of highlights from the comprehensive report. These thought-provoking highlights feature a sampling of information that includes:
CRM budgets
CRM budget priorities
Agent attrition levels
Current pressure points
Data and analytics usage
Delivery point assessment
Envoy is the no 1 Facility Management Company in Sri Lanka. help their client to Setting Up a Company in Sri Lanka. Click here for more information http://www.envoybpo.com
Welcome to Optima Placement, which was established in Jan 2017 by two young industry professionals, it’s a Jabalpur (M.P) based setup which operates across PAN India and in the United Arab Emirates. Optima Placement is a Professional Human Resource Solution Provider which offers Job Seekers and Employers to post their ads absolutely FREE across various categories and profession.
We believe in nurturing candidates, train them and provide them with all sort of professional guidance and support in their professional career, to serve our employers best out of best talent to meet their business requirement.
We provide complete recruitment solution sourcing across multiple disciplines and our area of recruitment covers Media & Advertising, ITES, IT (Software and Hardware), Engineering, Manufacturing, Travel & Tourism, Automobile, Banking, Pharma, Real Estate, Hospitality Power, Construction, to name a few.
Network ESC - Presentation Slide Show 2015Scot Sherman
Full Powerpoint presentation of Network ESC as a prospective staffing provider: list of services offered, industries and job types covered, value proposition for prospective clients.
In Q1 2017, our Advisory Board member Peter Ryan surveyed 300 in-house contact center executives from around the world on various themes that impact their operations on a regular basis. The results were collected and shared to an exclusive audience of global contact center professionals via a highly successful, invitation-only webinar.
We are happy to share an excerpt of highlights from the comprehensive report. These thought-provoking highlights feature a sampling of information that includes:
CRM budgets
CRM budget priorities
Agent attrition levels
Current pressure points
Data and analytics usage
Delivery point assessment
Envoy is the no 1 Facility Management Company in Sri Lanka. help their client to Setting Up a Company in Sri Lanka. Click here for more information http://www.envoybpo.com
Welcome to Optima Placement, which was established in Jan 2017 by two young industry professionals, it’s a Jabalpur (M.P) based setup which operates across PAN India and in the United Arab Emirates. Optima Placement is a Professional Human Resource Solution Provider which offers Job Seekers and Employers to post their ads absolutely FREE across various categories and profession.
We believe in nurturing candidates, train them and provide them with all sort of professional guidance and support in their professional career, to serve our employers best out of best talent to meet their business requirement.
We provide complete recruitment solution sourcing across multiple disciplines and our area of recruitment covers Media & Advertising, ITES, IT (Software and Hardware), Engineering, Manufacturing, Travel & Tourism, Automobile, Banking, Pharma, Real Estate, Hospitality Power, Construction, to name a few.
Network ESC - Presentation Slide Show 2015Scot Sherman
Full Powerpoint presentation of Network ESC as a prospective staffing provider: list of services offered, industries and job types covered, value proposition for prospective clients.
Management consultants help organizations solve problems, improve business performance, create value and maximize growth. The work taken on by management consultants can be varied, including e-business, marketing, supply chain management, and business strategy.
Call Center Statistics or Performance Metricsguest14c061
An article on the differences between call center statistics and call center performance metrics. Which of these should a call/ contact center use? Which is better?
Actuarial Consulting Firm in India | Kapadia Globalrohankumar445
Kapadia Actuaries & Consultants is a leading Actuarial Consulting Firm in India. Actuarial Valuations of Gratuity, Leave Encashment, Sick Leave, Pensions, Provident Fund, AS 15, AS 19, ESOP Valuations. Actuarial Consultancy in Life Insurance, General Insurance, and Pensions. Visit the website to know more!
This is an example of the 21 Call Center Best Practices that I and my staff designed, developed and deployed to Call Centers. These practices delivered increased focus on the customers, increased agent morale, improved productivity, increased revenue and reduced turn-over. Within this presentation I have only presented the marketing data but we developed procedures, and training materials to go along with all the Call Center Best Practices we deployed globally. See the attached presentation for how all the Best Practices fit together to drive Customer Delight. For additional information please feel to contact Brian Hughes.
(www.atkku.com) We Atkku, Managed business service providers offering A/R, A/P Solutions, Recruitment Process Outsourcing and HR Services. With more than a decade of experience, we help clients achieve their business goals.
Our aim is to provide services which are secured, cost-effective, reliable and profitable solution for our clients.
Atkku starts from timesheet collection, A/P, A/R Management, Payment follow up, Deposits, Bank Reconciliation and Credit card statements as to manage the accounts efficiently as most of the tasks are automated.
Atkku uses well trained professionals to help clients manage their accounts and less time spending on bookkeeping and managing documents.
Reach us:
www.atkku.com/Contact.aspx
Cloud computing is expanding all over the globe and will continue to be the way of the future - not only for developed nations, but emerging markets as well. In fast-paced markets, such as Southeast Asia, the need for businesses to move with speed and agility and keep up with the pace of change is fueling a shift towards cloud-based HR and IT Systems.
Management consultants help organizations solve problems, improve business performance, create value and maximize growth. The work taken on by management consultants can be varied, including e-business, marketing, supply chain management, and business strategy.
Call Center Statistics or Performance Metricsguest14c061
An article on the differences between call center statistics and call center performance metrics. Which of these should a call/ contact center use? Which is better?
Actuarial Consulting Firm in India | Kapadia Globalrohankumar445
Kapadia Actuaries & Consultants is a leading Actuarial Consulting Firm in India. Actuarial Valuations of Gratuity, Leave Encashment, Sick Leave, Pensions, Provident Fund, AS 15, AS 19, ESOP Valuations. Actuarial Consultancy in Life Insurance, General Insurance, and Pensions. Visit the website to know more!
This is an example of the 21 Call Center Best Practices that I and my staff designed, developed and deployed to Call Centers. These practices delivered increased focus on the customers, increased agent morale, improved productivity, increased revenue and reduced turn-over. Within this presentation I have only presented the marketing data but we developed procedures, and training materials to go along with all the Call Center Best Practices we deployed globally. See the attached presentation for how all the Best Practices fit together to drive Customer Delight. For additional information please feel to contact Brian Hughes.
(www.atkku.com) We Atkku, Managed business service providers offering A/R, A/P Solutions, Recruitment Process Outsourcing and HR Services. With more than a decade of experience, we help clients achieve their business goals.
Our aim is to provide services which are secured, cost-effective, reliable and profitable solution for our clients.
Atkku starts from timesheet collection, A/P, A/R Management, Payment follow up, Deposits, Bank Reconciliation and Credit card statements as to manage the accounts efficiently as most of the tasks are automated.
Atkku uses well trained professionals to help clients manage their accounts and less time spending on bookkeeping and managing documents.
Reach us:
www.atkku.com/Contact.aspx
Cloud computing is expanding all over the globe and will continue to be the way of the future - not only for developed nations, but emerging markets as well. In fast-paced markets, such as Southeast Asia, the need for businesses to move with speed and agility and keep up with the pace of change is fueling a shift towards cloud-based HR and IT Systems.
The project that I have created with Luscious Layers Bakery demonstrates my capability to perform the accounting processing cycle. The word document describes the journal entries and the excel documents demonstrate the financial statements that have been created from the journal entries. This is similar work to what I would perform as a staff accountant.
Change is underway in today’s workplace turning corporate learning inside out. People want to learn differently – just-in-time and on-the-job, rather than in a classroom. Business leaders are prioritising learning and expect results. Technology makes it possible to deliver on-demand, collaborative and bite-sized learning that is available anytime, anywhere. So let’s explore the trends and issues in learning today through the infographic below
RvaluE Consulting is a niche business process consulting organization with the mission to 'realize business value' to our clients, partners and teams... The presentation covers How we do it? Who have we worked with? and a Lot more...
I have the insight and experience to derive business excellence and thus, making a positive difference (but not restricted) in fields of Portfolio Management, Risk Management, Strategy Planning & Implementation, Channel Partner Management, Vendor Management, Setting up BPO, Organizing & Running BPO/Call centers, Process Trainings, Process Development, Recruitments & Selections, Audit Checks & Controls, Planning Rewards & Reorganization schemes for 12 years.
My primary area of expertise is Team Management, Customer Relationship Management, Strategy Planning as per the process requirements, Actively supporting the various internal department functions by constant exchange of feedback, I have good Leadership qualities, I have been Addressing Client, Vendor & customer issues in a timely manner with zero impact on process, Have been Establishing effective working relationship to maintain good relationship with the internal & external customers.
My experience in the corporate spectrum ranges from Bank / Financial Market / Service Industry / BPO
What is the real cost of hiring consultants?Skip Blackburn
When you consider hiring a consultant for your capture management business, you may be hesitant (rightfully so). Before you make any decisions, understand exactly what the trade-offs and benefits are.
6. Core Methodologies At Intellecta Consultants , we combine our experience, technology, accurate pay- rolling & strict compliance adherence ensuring satisfying outsourcing experience. The core methodology behind Intellecta Consultants ’ Client Servicing Model is to offer Customized End to End Manpower Staffing. Understanding your work culture & business team/s is critical to do expectation mapping & customize bridging processes. We therefore undertake complete due diligence get to know you and your organization in terms of existing business activities, organizational structure & culture, future growth plans, existing pain areas & one on one interface with Central/ Locational SPOCs. Step 1: Knowing the Client better Objective being to attract the right manpower, we gather as much information as possible about the job role. We recommend face to face briefings for all new vacancies/ projects with your assigned SPOC & understand the position intricacies i.e. key result areas, reporting and supervisory matrix, working conditions/environment, job specifications, approximate compensation, location and other relevant details. Step 2: Understanding the Clients’ Requirements
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9. What makes Intellecta special? Critical Deliverables Traditional Industry Process Processes at Intellecta Key Motivation for Relationship Cost Long Term Strategic Value Definition of Goal & Objectives Tactical Strategic Management of Relationships/ Engagements Activity Focused Outcome Focused Vendor Management Vendors as Contractors Vendors as Partners Management's Approach Disjoined Principles Common Principles & Goals
10. Business Cycle Satisfied Clients Data Collection & Attendance Background Verification Joining Approvals Invoicing Payouts to Associates Collection MIS & Reports
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