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Integrating Motivational Aspects into the Design of Learning Support in Organizations Christine Kunzmann Andreas Schmidt Volker Braun David Czech Benjamin Fletschinger Silke Kohler Verena Lüber FZI Research Center for Information Technologies Pforzheim University of Applied Sciences, Germany contact@christine-kunzmann.de | aschmidt@fzi.de http://mature-ip.eu
Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Why is motivation so difficult to address? ,[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Our goals ,[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Our approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Ethnographically informed study (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Ethnographically informed study (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Model for Motivational aspects MATURE - Continuous Social Learning in Knowledge Networks
Intervention: Individual Context Individual Context Interests allow for pursuit of individual interests and account for individual needs  (e.g., curiosity) experiencing competence experiencing autonomy personal sense of perfectionism Capability human resource development, e.g., training, job enrichment,  mentoring etc.
Intervention: interpersonal MATURE - Continuous Social Learning in Knowledge Networks Interpersonal Context Cooperative improving the economies of cooperation create and exploit social dynamics establish team culture overcome geographical distance awarenesss Affective team building promoting communication and empathy limit competition
Intervention: Work context MATURE - Continuous Social Learning in Knowledge Networks Work Context Enablers appropriateness of tool support ensuring usability ensuring smooth transitions between different systems ensuring reliability Organizational changing organizational structure (e.g., more permissive)  changing regulations appreciation, valuing of creativity, new ideas incentive systems
Methodology for incorporating motivation into the design of learning support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Methodology (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Summary & Outlook ,[object Object],[object Object],[object Object],[object Object],[object Object],MATURE - Continuous Social Learning in Knowledge Networks
Contact ,[object Object],[object Object],Christine Kunzmann Researcher @ FZI  and Kompetenzorientierte Personalentwicklung Ankerstr. 47, 75203 Königsbach-Stein, GERMANY, http://kompetenzen-gestalten.de [email_address] Andreas Schmidt Department Manager / Scientific Coordinator MATURE FZI Research Center for Information Technologies,  Haid-und-Neu-Str. 10-14 Karlsruhe, GERMANY (http://fzi.de/ipe) andreas.schmidt@fzi.de, http://andreas.schmidt.name Open for associate partners!
Example persona ,[object Object],MATURE - Continuous Social Learning in Knowledge Networks

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Integrating Motivational Aspects into the Design of Learning Support in Organization

  • 1. Integrating Motivational Aspects into the Design of Learning Support in Organizations Christine Kunzmann Andreas Schmidt Volker Braun David Czech Benjamin Fletschinger Silke Kohler Verena Lüber FZI Research Center for Information Technologies Pforzheim University of Applied Sciences, Germany contact@christine-kunzmann.de | aschmidt@fzi.de http://mature-ip.eu
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  • 9. Model for Motivational aspects MATURE - Continuous Social Learning in Knowledge Networks
  • 10. Intervention: Individual Context Individual Context Interests allow for pursuit of individual interests and account for individual needs (e.g., curiosity) experiencing competence experiencing autonomy personal sense of perfectionism Capability human resource development, e.g., training, job enrichment, mentoring etc.
  • 11. Intervention: interpersonal MATURE - Continuous Social Learning in Knowledge Networks Interpersonal Context Cooperative improving the economies of cooperation create and exploit social dynamics establish team culture overcome geographical distance awarenesss Affective team building promoting communication and empathy limit competition
  • 12. Intervention: Work context MATURE - Continuous Social Learning in Knowledge Networks Work Context Enablers appropriateness of tool support ensuring usability ensuring smooth transitions between different systems ensuring reliability Organizational changing organizational structure (e.g., more permissive) changing regulations appreciation, valuing of creativity, new ideas incentive systems
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