Integrated Facilities Management (IFM) is a comprehensive approach to enhance efficiency and optimize operations across various functions in facility management, including maintenance, planning, and technology integration. Unlike traditional facilities management, which often manages services separately, IFM consolidates services under a single provider to streamline operations and improve the workplace experience. Key benefits of IFM include risk management, scalable solutions for growth, and improved employee experiences through optimized workspaces.

1. What is IFM -
How is it Different From FM
INTEGRATED FACILITIES MANAGEMENT
UNLEASHING A NEW ERA IN FACILITY MANAGEMENT

2. THE GOAL IS TO CREATE A UNIFIED AND SEAMLESS
ENVIRONMENT THAT OPTIMIZES OPERATIONS, ENHANCES
EFFICIENCY, AND IMPROVES THE OVERALL WORKPLACE
EXPERIENCE.
DEFINITION AND CONCEPT
SPACE
MANAGEMENT
JANITORIAL
SERVICES
HEALTH
&
SAFETY
EMPLOYEE
EXPERIENCE
Integrated Facilities Management (IFM) is a comprehensive
approach to managing and optimizing an organization's
facilities and related services.
It involves the integration of various functions and services
necessary for the effective operation and maintenance of a
facility or a portfolio of facilities

3. DIFFERENCE BETWEEN FM AND IFM
FM IFM
VS
1-Focuses on the facility
operations, including
maintenance, repairs, cleaning,
security, and space
1-Covers more services,
including strategic planning,
tech integration, and vendor
coordination
2-Individual services like
cleaning, security, and
maintenance are often
managed separately by
different teams or vendors
2-Consolidates and centralizes
services for efficiency and cost-
effectiveness by streamlining
operations, coordination, and
reporting
3-FM involves outsourcing
tasks to specialized providers
who excel in specific areas
3-Outsources multiple services
to a single provider, ensuring
integrated management,
quality, and control
4-Primarily addresses day-to-
day operations and
maintenance
4-Aligning facility strategies
with business goals, optimizing
space, and leveraging tech for
efficiency

4. MULTI-DISCIPLINARY APPROACH
In a large corporate office, the IFM team manages not
only traditional facilities maintenance but also
workspace planning, cleaning services, security, catering,
and waste management. This approach ensures that all
services are aligned and work together harmoniously

5. UNIFIED STRATEGY
Several companies would implement an IFM strategy
that focuses on creating a sustainable and employee-
centric workplace. This strategy integrates energy-
efficient building systems, wellness programs, and
flexible workspace design to support the company's
commitment to sustainability and employee well-being

6. SINGLE POINT OF CONTACT
To enhance efficiency the corporate real estate team
designates a single point of contact.Instead of dealing
with multiple vendors for maintenance, security, and
landscaping, the campus has a single point of contact –
the IFM provider – who coordinates and oversees all
services, simplifying communication and issue resolution

7. VENDOR CONSOLIDATION
Lets take an example of retail Chain - A retail chain with
multiple locations outsources its IFM to a single service
provider. This provider handles everything from cleaning
and maintenance to security and landscaping. By
consolidating vendors, the retail chain reduces
administrative overhead and ensures consistent service
quality across all locations

8. DATA INTEGRATION
An office building integrates its building management
system with data from occupancy sensors. This data
integration allows the building to adjust lighting, HVAC,
and workspace allocation based on real-time occupancy,
resulting in energy savings and optimized space
utilization

9. SEAMLESS OPERATIONS
In a healthcare facility, the IFM team coordinates
maintenance schedules with patient care hours to
minimize disruptions. By seamlessly integrating
maintenance activities with the facility's operations,
patient care remains uninterrupted, and the overall
patient experience is enhanced

10. EFFICIENCY GAINS
A manufacturing plant implements IFM practices that
streamline maintenance schedules, reducing equipment
downtime. This leads to improved operational efficiency,
increased production output, and ultimately, cost
savings.

11. SCALABILITY
A startup with plans for rapid growth partners with an
IFM provider. As the company expands its operations
and opens new locations, the IFM strategy is easily
scalable, allowing the startup to maintain consistent
service quality and operational standards

12. RISK MANAGEMENT
An organisation with IFM Structure will integrate its
facility management with disaster preparedness
protocols. The IFM team ensures that emergency
response plans are seamlessly integrated with facility
operations to mitigate risks and enhance employee
safety

13. EMPLOYEE EXPERIENCE
IFM enhances the employee experience by ensuring that
office spaces are designed for comfort, functionality,
and well-being. Corporate real estate applies IFM
principles by creating collaborative work environments,
incorporating wellness amenities, and optimizing space
layouts to promote productivity and employee
satisfaction

14. Lets embrace this holistic approach which aims to
optimize operations, enhance efficiency, and create a
seamless and unified environment that supports the
overall goals and well-being of the organization
Thank You
and
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