SlideShare a Scribd company logo
Peter Morville, Internet Librarian 2013

1
2
3
4
Design for Discovery

Search
Patterns
Peter Morville & Jeffery Callender

5
“I say we fight for and maintain our very long-term and hardwon connection to books and what they represent.” Joseph Janes
6
The structural design of shared
information environments.
The organization, labeling,
search, and navigation systems in
websites and intranets.

7
8
10
Fragmentation
Fragmentation into multiple
sites, domains, and identities is
clearly a major problem. Users
don’t know which site to visit
for which purpose.

Findability
Users can’t find what they need
from the home page, but most
users don’t come through the
front door. They enter via a web
search or a deep link, and are
confused by what they find.
Even worse, most never use the
Library, because its resources
aren’t easily findable.
Web Strategy
Web

1.  One Library

2.  Core Areas

Online

Onsite

Library

Congress
(about/for)

National
Library

Copyright

Hierarchy

3.  Network Intelligence

top-down

+

Network
bottom-up

12
Wireframes
Interfaces
•  Portal
•  Search
•  Object
•  Set
•  Page
Caveats
•  Visual Design
•  Starting Point
13
14
Search is a Complex, Adaptive System

Goals
Psychology
Behavior

Interaction
Affordances
Language

Features
Technology
Algorithms

Indexing
Structure
Metadata

Tools
Process
Incentives

Interface
Query

Results

Engine

Content

Users

Source: Search Patterns (2010)

Creators

15
“Give me a fulcrum and a place to stand,
and I will move the world.” —Archimedes

Portal

Dis

t
ou

Ab

Brand

Paths
Patterns
Incentives

co
ve
ry

Users

Find

Search
Ask

Objects

Federated
Faceted
Fast

Goal
Gateway
Collection

Browse

Findable

Social

16
Web Governance Board

17
18
19
20
21
Technology + Pedagogy
22
“When I was playing baseball, most of
the time I wasn’t playing full-scale,
four bases, nine innings. I was playing
a perfectly suitable junior version of
the game...But when I was studying
those shards of math and history, I
wasn’t playing a junior version of
anything. It was like batting practice
without knowing the whole game.
Why would anyone want to do that?”

23
24
The MOOCs must first compete
with nonconsumption by
meeting demand outside the
schools (e.g., developing countries,
home-schooling) and then within

(e.g., letting students take courses
not offered by their district).

Later, this self-paced, studentcentered model may gain
sufficient momentum to become
the dominant paradigm.

25
The Architecture of a Class

26
27
Regardless of all the time and effort libraries put
into providing a variety of research tools and
resources on their websites, the literature suggests
that students still prefer to start their research
using Google or some other form of search engine.
It is clear that there is an overwhelming preference
for easy to use, familiar search tools that
transcend education level, discipline of study, and
student demographics.
Discovery Layers and the Distance Student
Jessica Mussell (2012)
28
Strengths
•  Fast, easy, familiar
•  Cross-disciplinary searching
•  Links to citing and related articles
29
Weaknesses
•  No “advanced search” functionality
•  Limited, inaccurate metadata
•  Inconsistent coverage across disciplines
•  No transparency (coverage, algorithms, usage, monetization)
•  Not customizable or interoperable
30
Information Literacy
Employers claimed that college hires rarely conducted the
thorough research required of them in the workplace.
At worst, some college hires solved problems with a
lightning quick Google search, a scan of the first couple of
pages of results, and a linear answer finding approach.
“I had a new graduate hire who only searched for papers
on Google. I said, you’re missing things, you need to use
PubMed, and he responded, ‘Well, I did this quick search,
and that’s what I got.’ But that’s not good enough.”
Project Information Literacy: Learning Curve by Alison J. Head (2012)

31
“The academic library is increasingly being disintermediated from the
discovery process, risking irrelevance in one of its core functional areas.”

Faculty rate importance of library roles

Key Strategic Insights for Libraries, Publishers, and Societies by Roger C. Schonfeld (2010)
32
33
34

Federated
“Bento Box”
NCSU
Stanford
Dartmouth
Virginia
Columbia
35

Aggregated
“Faceted”
Cornell
Duke
McGill
Northwestern
U. Washington
Faceted Navigation

36
Adaptive Facets

37
Gross and Sheridan conducted a usability study
that examined how Summon (“web-scale discovery”)
was used for common library search tasks.
Summon was positioned as the primary search
box on the library’s home page for the study.
They found that the single search box was
employed for 80% of the assigned tasks.
How Users Search the Library from a Single Search Box
Lown, Sierra, Boyer (2013)

38
Use of full-text online content dramatically
increased in the year following implementation.
Librarians found they could focus instruction
less on choosing a database or catalog and more
on refining a search, research as an iterative
process, and other high level search skills.
The Impact of Serial Solutions’ Summon on
Information Literacy Instruction
Stephanie Buck and Margaret Mellinger (2011)

39
Origin
Google
Google Scholar

Search as a Service
Source
Catalog (Owned)
Databases (Licensed)

Library Portal
Apps via API

University Website

Institutional Repository

Individual Library

HathiTrust (Shared Repository)
Borrow Direct (Ivy League)

Subject (LibGuide)
Faculty (Profile, Publications)
Course (Course Pack, LMS)

WorldCat (Libraries Worldwide)
Web (Free, Fee)
Portal (Library Facilities, Services)
* source may be path or destination

Resource (Article, Book)

40
63% didn’t use any Internet
resources, other than the Guide,
to complete their assignment.
Embedding LibGuides into
Course Management Systems
Stephanie Brown (2012)
Search

GO

History of Science: Nature on Display

Embeddable
Search Widget

41
Artifacts

Visible organizational
structures and processes
(hard to decipher)

Espoused
Values

Strategies, goals,
philosophies, justifications

Underlying
Assumptions

Unconscious, taken for
granted beliefs, perceptions,
thoughts, feelings
(source of values, action)

Three Levels of Culture

42
Inquiry Learning

43
Information Literacy
The ability the find,
evaluate, create, organize,
and use information from
myriad sources and media.

44
LITERACY

INCOME
LIF
E

INFORMATION
IFE
L

45
46
“70 percent of humans experience
severe back pain…and in the U.S.
this results in tens of thousands of
surgeries each year.”
“There’s a secret about MRIs and
back pain: the most common
problems physicians see on MRI
and attribute to back pain –
herniated, ruptured, and bulging
discs – are seen almost as
commonly on MRIs of healthy
people without back pain.”
47
Why is Medicine a Mess?
• 

Our minds/bodies are complex.

• 

Patients want a quick fix.

• 

Doctors hate saying: “I don’t know.”

• 

The AMA is an advocacy group.

• 

Relentless and insidious advertising.

• 

Industry-funded research.

• 

$2.7 trillion per year.

48
“Our government is corrupt. Not
corrupt in any criminal sense.
But corrupt in a perfectly legal
sense: special interests bend the
levers of power to benefit them at
the expense of the rest of us.”

“There are a thousand hacking at the branches of evil to
one who is striking at the root.” Henry David Thoreau
49
The relationship between information and 50
culture
“It is now my suggestion that many
people may not want information,
and that they will avoid using a
system precisely because it gives
them information…If you have
information, you must first read it…
You must then try to understand
it…Understanding the information
may show that your work was
wrong, or may show that your work
was needless…Thus not having and
Calvin Mooers (1959)

not using information can often
lead to less trouble and pain than
having and using it.”

The limits of information

51
“We shape our buildings. Thereafter, they shape us.”

52
The order of food influences choice by as much as 25 percent.
53
54
Some habits have
the power to start
a chain reaction.
“Success doesn’t depend on
getting every single thing
right, but instead relies on
identifying a few key
priorities and fashioning
them into powerful levers.”

55
“Willpower is the single most
important keystone

habit for

individual success.”

56
Paul O’Neil as CEO of Alcoa

“I want to talk to you about worker
safety…I intend to make Alcoa the

safest company in America.
I intend to go for zero injuries.”
“We killed this man. It’s my failure of
leadership. I

caused his death.

And it’s the failure of all of you in the
chain of command.”

57
“A culture of generosity.”
Josie Parker, Ann Arbor District Library
58
59
“A library, like a national park, teaches us that we all benefit
when our most valuable treasures are held in common.”
Peter Morville, Inspiration Architecture

60
Keystone
A central stone at the summit
of an arch locking the whole together.
61
Polar bears are a keystone species in the Arctic ecosystem.
62
The library is a keystone of culture.
“A library outranks
any other one thing a
community can do to
benefit its people. It is
a never failing spring
in the desert.”
Andrew Carnegie
(1889)
64
“Too many people think that we don’t need libraries
when we have the Internet.” John Palfrey, DPLA (2012)
65
The library is an act of
inspiration architecture.

66
“When we try to pick out anything
by itself, we find it hitched to
everything else in the universe.”
John Muir

IA Therefore I Am

Inspiration Architecture by Peter Morville
67

More Related Content

What's hot

The Architecture of Understanding (and Happiness)
The Architecture of Understanding (and Happiness)The Architecture of Understanding (and Happiness)
The Architecture of Understanding (and Happiness)
Peter Morville
 
ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...
ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...
ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...
Vera Lux
 
Immersive Recommendation Workshop, NYC Media Lab'17
Immersive Recommendation Workshop, NYC Media Lab'17Immersive Recommendation Workshop, NYC Media Lab'17
Immersive Recommendation Workshop, NYC Media Lab'17
Longqi Yang
 
Reputation Management for Early Career Researchers
Reputation Management for Early Career ResearchersReputation Management for Early Career Researchers
Reputation Management for Early Career Researchers
Micah Altman
 
Effective Researching
Effective ResearchingEffective Researching
Effective Researching
pgilbert113
 
The Architecture of Teaching & Learning (ATL)
The Architecture of Teaching & Learning (ATL)The Architecture of Teaching & Learning (ATL)
The Architecture of Teaching & Learning (ATL)
Peter Morville
 
Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...
Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...
Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...
cjbonk
 
Just Google It
Just Google ItJust Google It
Just Google It
Agnes Morrison
 
Altmetrics: The Movement, The Tools, and the Implications
Altmetrics: The Movement, The Tools, and the ImplicationsAltmetrics: The Movement, The Tools, and the Implications
Altmetrics: The Movement, The Tools, and the Implications
CMHSL
 
Whats Wrong With Online Reading
Whats Wrong With Online ReadingWhats Wrong With Online Reading
Whats Wrong With Online Reading
Randy Connolly
 
User Responses to Finding Aids
User Responses to Finding AidsUser Responses to Finding Aids
User Responses to Finding Aids
amandajholgate
 
MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...
MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...
MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...
Micah Altman
 
Finding, Evaluating, Understanding, and Using Information: Information Litera...
Finding, Evaluating, Understanding, and Using Information: Information Litera...Finding, Evaluating, Understanding, and Using Information: Information Litera...
Finding, Evaluating, Understanding, and Using Information: Information Litera...
bdobler2
 
The Research Data Alliance: Creating the culture and technology for an intern...
The Research Data Alliance: Creating the culture and technology for an intern...The Research Data Alliance: Creating the culture and technology for an intern...
The Research Data Alliance: Creating the culture and technology for an intern...
Research Data Alliance
 
Frances Ryan DARTS5 presentation
Frances Ryan DARTS5 presentationFrances Ryan DARTS5 presentation
Frances Ryan DARTS5 presentation
ARLGSW
 
Lak15workshop vulnerability
Lak15workshop vulnerabilityLak15workshop vulnerability
Lak15workshop vulnerability
Sharon Slade
 
Learning Analytics vs Cognitive Automation
Learning Analytics vs Cognitive AutomationLearning Analytics vs Cognitive Automation
Learning Analytics vs Cognitive Automation
Simon Buckingham Shum
 
Digital Citizenship Summit 2014
Digital Citizenship Summit 2014Digital Citizenship Summit 2014
Digital Citizenship Summit 2014
Elizabeth Calhoon
 
Domain-specific Knowledge Extraction from the Web of Data
Domain-specific Knowledge Extraction from the Web of DataDomain-specific Knowledge Extraction from the Web of Data
Domain-specific Knowledge Extraction from the Web of Data
Artificial Intelligence Institute at UofSC
 
What Can We Learn from Students about Information Literacy? Keynote at Bridge...
What Can We Learn from Students about Information Literacy? Keynote at Bridge...What Can We Learn from Students about Information Literacy? Keynote at Bridge...
What Can We Learn from Students about Information Literacy? Keynote at Bridge...
Michele Van Hoeck
 

What's hot (20)

The Architecture of Understanding (and Happiness)
The Architecture of Understanding (and Happiness)The Architecture of Understanding (and Happiness)
The Architecture of Understanding (and Happiness)
 
ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...
ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...
ALAO Instruction Interest Group Multiple Literarcies in One-shot Library Inst...
 
Immersive Recommendation Workshop, NYC Media Lab'17
Immersive Recommendation Workshop, NYC Media Lab'17Immersive Recommendation Workshop, NYC Media Lab'17
Immersive Recommendation Workshop, NYC Media Lab'17
 
Reputation Management for Early Career Researchers
Reputation Management for Early Career ResearchersReputation Management for Early Career Researchers
Reputation Management for Early Career Researchers
 
Effective Researching
Effective ResearchingEffective Researching
Effective Researching
 
The Architecture of Teaching & Learning (ATL)
The Architecture of Teaching & Learning (ATL)The Architecture of Teaching & Learning (ATL)
The Architecture of Teaching & Learning (ATL)
 
Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...
Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...
Living in Tech City: 50+ Technology Trends and Innovations Transforming Workp...
 
Just Google It
Just Google ItJust Google It
Just Google It
 
Altmetrics: The Movement, The Tools, and the Implications
Altmetrics: The Movement, The Tools, and the ImplicationsAltmetrics: The Movement, The Tools, and the Implications
Altmetrics: The Movement, The Tools, and the Implications
 
Whats Wrong With Online Reading
Whats Wrong With Online ReadingWhats Wrong With Online Reading
Whats Wrong With Online Reading
 
User Responses to Finding Aids
User Responses to Finding AidsUser Responses to Finding Aids
User Responses to Finding Aids
 
MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...
MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...
MIT Program on Information Science Talk -- Julia Flanders on Jobs, Roles, Ski...
 
Finding, Evaluating, Understanding, and Using Information: Information Litera...
Finding, Evaluating, Understanding, and Using Information: Information Litera...Finding, Evaluating, Understanding, and Using Information: Information Litera...
Finding, Evaluating, Understanding, and Using Information: Information Litera...
 
The Research Data Alliance: Creating the culture and technology for an intern...
The Research Data Alliance: Creating the culture and technology for an intern...The Research Data Alliance: Creating the culture and technology for an intern...
The Research Data Alliance: Creating the culture and technology for an intern...
 
Frances Ryan DARTS5 presentation
Frances Ryan DARTS5 presentationFrances Ryan DARTS5 presentation
Frances Ryan DARTS5 presentation
 
Lak15workshop vulnerability
Lak15workshop vulnerabilityLak15workshop vulnerability
Lak15workshop vulnerability
 
Learning Analytics vs Cognitive Automation
Learning Analytics vs Cognitive AutomationLearning Analytics vs Cognitive Automation
Learning Analytics vs Cognitive Automation
 
Digital Citizenship Summit 2014
Digital Citizenship Summit 2014Digital Citizenship Summit 2014
Digital Citizenship Summit 2014
 
Domain-specific Knowledge Extraction from the Web of Data
Domain-specific Knowledge Extraction from the Web of DataDomain-specific Knowledge Extraction from the Web of Data
Domain-specific Knowledge Extraction from the Web of Data
 
What Can We Learn from Students about Information Literacy? Keynote at Bridge...
What Can We Learn from Students about Information Literacy? Keynote at Bridge...What Can We Learn from Students about Information Literacy? Keynote at Bridge...
What Can We Learn from Students about Information Literacy? Keynote at Bridge...
 

Viewers also liked

OSS & Libraries
OSS & LibrariesOSS & Libraries
OSS & Libraries
Jerusha Shipstead
 
Next generation online catalogs
Next generation online catalogsNext generation online catalogs
Next generation online catalogs
afraser246
 
Next generation online catalogs
Next generation online catalogsNext generation online catalogs
Next generation online catalogs
afraser246
 
Don’t judge a book by its cover
Don’t judge a book by its coverDon’t judge a book by its cover
Don’t judge a book by its cover
Ignatius Jee
 
The Future of Cataloging and Catalogers
The Future of Cataloging and CatalogersThe Future of Cataloging and Catalogers
The Future of Cataloging and Catalogers
kramsey
 
Women are better managers
Women are better managersWomen are better managers
Women are better managers
gochords
 
Library evaluation and performance measurement review of literature
Library evaluation and performance measurement   review of literatureLibrary evaluation and performance measurement   review of literature
Library evaluation and performance measurement review of literature
Fe Angela Verzosa
 
Stage Fright
Stage Fright Stage Fright
Stage Fright
Ira Rushdan
 
Men V/S Women
Men V/S WomenMen V/S Women
Men V/S Women
mariasinha81
 
Theory of Library Cataloguing
Theory of Library Cataloguing Theory of Library Cataloguing
Theory of Library Cataloguing
Anupama Saini
 

Viewers also liked (10)

OSS & Libraries
OSS & LibrariesOSS & Libraries
OSS & Libraries
 
Next generation online catalogs
Next generation online catalogsNext generation online catalogs
Next generation online catalogs
 
Next generation online catalogs
Next generation online catalogsNext generation online catalogs
Next generation online catalogs
 
Don’t judge a book by its cover
Don’t judge a book by its coverDon’t judge a book by its cover
Don’t judge a book by its cover
 
The Future of Cataloging and Catalogers
The Future of Cataloging and CatalogersThe Future of Cataloging and Catalogers
The Future of Cataloging and Catalogers
 
Women are better managers
Women are better managersWomen are better managers
Women are better managers
 
Library evaluation and performance measurement review of literature
Library evaluation and performance measurement   review of literatureLibrary evaluation and performance measurement   review of literature
Library evaluation and performance measurement review of literature
 
Stage Fright
Stage Fright Stage Fright
Stage Fright
 
Men V/S Women
Men V/S WomenMen V/S Women
Men V/S Women
 
Theory of Library Cataloguing
Theory of Library Cataloguing Theory of Library Cataloguing
Theory of Library Cataloguing
 

Similar to Inspiration Architecture: The Future of Libraries (Internet Librarian 2013)

Federated Search: The Good, The Bad And The Ugly
Federated Search: The Good, The Bad And The UglyFederated Search: The Good, The Bad And The Ugly
Federated Search: The Good, The Bad And The Ugly
dorishelfer
 
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesBridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Ted Lin (林泰宏)
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
Repositories and communities at cross-purposes
Repositories and communities at cross-purposesRepositories and communities at cross-purposes
Repositories and communities at cross-purposes
Colin Milligan
 
Open Access and Research Communication: The Perspective of Force11
Open Access and Research Communication: The Perspective of Force11Open Access and Research Communication: The Perspective of Force11
Open Access and Research Communication: The Perspective of Force11
Maryann Martone
 
Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04
Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04
Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04
jodischneider
 
Love for science or 'Academic Prostitution' - DFD2014 version
Love for science or 'Academic Prostitution' - DFD2014 versionLove for science or 'Academic Prostitution' - DFD2014 version
Love for science or 'Academic Prostitution' - DFD2014 version
Lourdes Verdes-Montenegro
 
Crowd Sourcing of Library Services
Crowd Sourcing of Library ServicesCrowd Sourcing of Library Services
Crowd Sourcing of Library Services
Charleston Conference
 
LIBRARY ASSESSMENT
LIBRARY ASSESSMENTLIBRARY ASSESSMENT
LIBRARY ASSESSMENT
Jen Rutner
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
Scholarly Communication - Not just for scholars anymore
Scholarly Communication - Not just for scholars anymoreScholarly Communication - Not just for scholars anymore
Scholarly Communication - Not just for scholars anymore
Joseph Kraus
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
Library Data Management Services
Library Data Management ServicesLibrary Data Management Services
Library Data Management Services
Keith Webster
 
Love for science or 'Academic Prostitution' - IAA version
Love for science or 'Academic Prostitution' - IAA versionLove for science or 'Academic Prostitution' - IAA version
Love for science or 'Academic Prostitution' - IAA version
Lourdes Verdes-Montenegro
 
Alpsp final martone
Alpsp final martoneAlpsp final martone
Alpsp final martone
Maryann Martone
 
FORCE11: Future of Research Communications and e-Scholarship
FORCE11:  Future of Research Communications and e-ScholarshipFORCE11:  Future of Research Communications and e-Scholarship
FORCE11: Future of Research Communications and e-Scholarship
Maryann Martone
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
Social Side of Research CARL 2014
Social Side of Research CARL 2014Social Side of Research CARL 2014
Social Side of Research CARL 2014
Michele Van Hoeck
 

Similar to Inspiration Architecture: The Future of Libraries (Internet Librarian 2013) (20)

Federated Search: The Good, The Bad And The Ugly
Federated Search: The Good, The Bad And The UglyFederated Search: The Good, The Bad And The Ugly
Federated Search: The Good, The Bad And The Ugly
 
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and TechnologiesBridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
Repositories and communities at cross-purposes
Repositories and communities at cross-purposesRepositories and communities at cross-purposes
Repositories and communities at cross-purposes
 
Open Access and Research Communication: The Perspective of Force11
Open Access and Research Communication: The Perspective of Force11Open Access and Research Communication: The Perspective of Force11
Open Access and Research Communication: The Perspective of Force11
 
Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04
Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04
Viewing universities as landscapes of scholarship, VIVO keynote, 2017-08-04
 
Love for science or 'Academic Prostitution' - DFD2014 version
Love for science or 'Academic Prostitution' - DFD2014 versionLove for science or 'Academic Prostitution' - DFD2014 version
Love for science or 'Academic Prostitution' - DFD2014 version
 
Crowd Sourcing of Library Services
Crowd Sourcing of Library ServicesCrowd Sourcing of Library Services
Crowd Sourcing of Library Services
 
LIBRARY ASSESSMENT
LIBRARY ASSESSMENTLIBRARY ASSESSMENT
LIBRARY ASSESSMENT
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
Scholarly Communication - Not just for scholars anymore
Scholarly Communication - Not just for scholars anymoreScholarly Communication - Not just for scholars anymore
Scholarly Communication - Not just for scholars anymore
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
Library Data Management Services
Library Data Management ServicesLibrary Data Management Services
Library Data Management Services
 
Love for science or 'Academic Prostitution' - IAA version
Love for science or 'Academic Prostitution' - IAA versionLove for science or 'Academic Prostitution' - IAA version
Love for science or 'Academic Prostitution' - IAA version
 
Alpsp final martone
Alpsp final martoneAlpsp final martone
Alpsp final martone
 
FORCE11: Future of Research Communications and e-Scholarship
FORCE11:  Future of Research Communications and e-ScholarshipFORCE11:  Future of Research Communications and e-Scholarship
FORCE11: Future of Research Communications and e-Scholarship
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
Social Side of Research CARL 2014
Social Side of Research CARL 2014Social Side of Research CARL 2014
Social Side of Research CARL 2014
 

More from Peter Morville

Tomorrow's Architects
Tomorrow's ArchitectsTomorrow's Architects
Tomorrow's Architects
Peter Morville
 
Planning for Strategic Design
Planning for Strategic DesignPlanning for Strategic Design
Planning for Strategic Design
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
IA Summit 2014 Closing Plenary by Peter Morville
IA Summit 2014 Closing Plenary by Peter MorvilleIA Summit 2014 Closing Plenary by Peter Morville
IA Summit 2014 Closing Plenary by Peter Morville
Peter Morville
 
Information Architecture Workshop
Information Architecture WorkshopInformation Architecture Workshop
Information Architecture Workshop
Peter Morville
 
Web Governance: Where Strategy Meets Structure
Web Governance: Where Strategy Meets StructureWeb Governance: Where Strategy Meets Structure
Web Governance: Where Strategy Meets Structure
Peter Morville
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
Peter Morville
 
Enterprise Search: An Information Architect's Perspective
Enterprise Search: An Information Architect's PerspectiveEnterprise Search: An Information Architect's Perspective
Enterprise Search: An Information Architect's Perspective
Peter Morville
 
Ubiquitous Information Architecture: Cross-Channel Strategy
Ubiquitous Information Architecture: Cross-Channel StrategyUbiquitous Information Architecture: Cross-Channel Strategy
Ubiquitous Information Architecture: Cross-Channel Strategy
Peter Morville
 

More from Peter Morville (14)

Tomorrow's Architects
Tomorrow's ArchitectsTomorrow's Architects
Tomorrow's Architects
 
Planning for Strategic Design
Planning for Strategic DesignPlanning for Strategic Design
Planning for Strategic Design
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
IA Summit 2014 Closing Plenary by Peter Morville
IA Summit 2014 Closing Plenary by Peter MorvilleIA Summit 2014 Closing Plenary by Peter Morville
IA Summit 2014 Closing Plenary by Peter Morville
 
Information Architecture Workshop
Information Architecture WorkshopInformation Architecture Workshop
Information Architecture Workshop
 
Web Governance: Where Strategy Meets Structure
Web Governance: Where Strategy Meets StructureWeb Governance: Where Strategy Meets Structure
Web Governance: Where Strategy Meets Structure
 
The Architecture of Understanding
The Architecture of UnderstandingThe Architecture of Understanding
The Architecture of Understanding
 
Enterprise Search: An Information Architect's Perspective
Enterprise Search: An Information Architect's PerspectiveEnterprise Search: An Information Architect's Perspective
Enterprise Search: An Information Architect's Perspective
 
Ubiquitous Information Architecture: Cross-Channel Strategy
Ubiquitous Information Architecture: Cross-Channel StrategyUbiquitous Information Architecture: Cross-Channel Strategy
Ubiquitous Information Architecture: Cross-Channel Strategy
 

Recently uploaded

International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4
Kyungeun Sung
 
Introduction to User experience design for beginner
Introduction to User experience design for beginnerIntroduction to User experience design for beginner
Introduction to User experience design for beginner
ellemjani
 
modular-kitchen home plan civil engineering.pdf
modular-kitchen home plan civil engineering.pdfmodular-kitchen home plan civil engineering.pdf
modular-kitchen home plan civil engineering.pdf
RashmitaSwain3
 
一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样
tobbk6s8
 
Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)
bagmai
 
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
3vgr39kx
 
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
qo1as76n
 
一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样
k4krdgxx
 
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
hw2xf1m
 
Graphic Design Tools and Software .pptx
Graphic Design Tools and Software   .pptxGraphic Design Tools and Software   .pptx
Graphic Design Tools and Software .pptx
Virtual Real Design
 
ADESGN3S_Case-Study-Municipal-Health-Center.pdf
ADESGN3S_Case-Study-Municipal-Health-Center.pdfADESGN3S_Case-Study-Municipal-Health-Center.pdf
ADESGN3S_Case-Study-Municipal-Health-Center.pdf
GregMichaelTapawan
 
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
21uul8se
 
Best Digital Marketing Strategy Build Your Online Presence 2024.pptx
Best Digital Marketing Strategy Build  Your Online Presence 2024.pptxBest Digital Marketing Strategy Build  Your Online Presence 2024.pptx
Best Digital Marketing Strategy Build Your Online Presence 2024.pptx
pavankumarpayexelsol
 
一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理
一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理
一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理
ijk38lw
 
一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理
一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理
一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理
67n7f53
 
一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理
一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理
一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理
f22b6g9c
 
一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理
一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理
一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理
k7nm6tk
 
一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理
一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理
一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理
67n7f53
 
LGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation TemplateLGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation Template
DakshGudwani
 
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
881evgn0
 

Recently uploaded (20)

International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4
 
Introduction to User experience design for beginner
Introduction to User experience design for beginnerIntroduction to User experience design for beginner
Introduction to User experience design for beginner
 
modular-kitchen home plan civil engineering.pdf
modular-kitchen home plan civil engineering.pdfmodular-kitchen home plan civil engineering.pdf
modular-kitchen home plan civil engineering.pdf
 
一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样
 
Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)
 
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
 
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
 
一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样
 
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
 
Graphic Design Tools and Software .pptx
Graphic Design Tools and Software   .pptxGraphic Design Tools and Software   .pptx
Graphic Design Tools and Software .pptx
 
ADESGN3S_Case-Study-Municipal-Health-Center.pdf
ADESGN3S_Case-Study-Municipal-Health-Center.pdfADESGN3S_Case-Study-Municipal-Health-Center.pdf
ADESGN3S_Case-Study-Municipal-Health-Center.pdf
 
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
 
Best Digital Marketing Strategy Build Your Online Presence 2024.pptx
Best Digital Marketing Strategy Build  Your Online Presence 2024.pptxBest Digital Marketing Strategy Build  Your Online Presence 2024.pptx
Best Digital Marketing Strategy Build Your Online Presence 2024.pptx
 
一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理
一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理
一比一原版(Vancouver毕业证书)温哥华岛大学毕业证如何办理
 
一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理
一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理
一比一原版(CSU毕业证书)查尔斯特大学毕业证如何办理
 
一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理
一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理
一比一原版(UoN毕业证书)纽卡斯尔大学毕业证如何办理
 
一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理
一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理
一比一原版(LSBU毕业证书)伦敦南岸大学毕业证如何办理
 
一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理
一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理
一比一原版(LaTrobe毕业证书)拉筹伯大学毕业证如何办理
 
LGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation TemplateLGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation Template
 
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
 

Inspiration Architecture: The Future of Libraries (Internet Librarian 2013)

  • 1. Peter Morville, Internet Librarian 2013 1
  • 2. 2
  • 3. 3
  • 4. 4
  • 5. Design for Discovery Search Patterns Peter Morville & Jeffery Callender 5
  • 6. “I say we fight for and maintain our very long-term and hardwon connection to books and what they represent.” Joseph Janes 6
  • 7. The structural design of shared information environments. The organization, labeling, search, and navigation systems in websites and intranets. 7
  • 8. 8
  • 9.
  • 10. 10
  • 11. Fragmentation Fragmentation into multiple sites, domains, and identities is clearly a major problem. Users don’t know which site to visit for which purpose. Findability Users can’t find what they need from the home page, but most users don’t come through the front door. They enter via a web search or a deep link, and are confused by what they find. Even worse, most never use the Library, because its resources aren’t easily findable.
  • 12. Web Strategy Web 1.  One Library 2.  Core Areas Online Onsite Library Congress (about/for) National Library Copyright Hierarchy 3.  Network Intelligence top-down + Network bottom-up 12
  • 13. Wireframes Interfaces •  Portal •  Search •  Object •  Set •  Page Caveats •  Visual Design •  Starting Point 13
  • 14. 14
  • 15. Search is a Complex, Adaptive System Goals Psychology Behavior Interaction Affordances Language Features Technology Algorithms Indexing Structure Metadata Tools Process Incentives Interface Query Results Engine Content Users Source: Search Patterns (2010) Creators 15
  • 16. “Give me a fulcrum and a place to stand, and I will move the world.” —Archimedes Portal Dis t ou Ab Brand Paths Patterns Incentives co ve ry Users Find Search Ask Objects Federated Faceted Fast Goal Gateway Collection Browse Findable Social 16
  • 18. 18
  • 19. 19
  • 20. 20
  • 21. 21
  • 23. “When I was playing baseball, most of the time I wasn’t playing full-scale, four bases, nine innings. I was playing a perfectly suitable junior version of the game...But when I was studying those shards of math and history, I wasn’t playing a junior version of anything. It was like batting practice without knowing the whole game. Why would anyone want to do that?” 23
  • 24. 24
  • 25. The MOOCs must first compete with nonconsumption by meeting demand outside the schools (e.g., developing countries, home-schooling) and then within (e.g., letting students take courses not offered by their district). Later, this self-paced, studentcentered model may gain sufficient momentum to become the dominant paradigm. 25
  • 26. The Architecture of a Class 26
  • 27. 27
  • 28. Regardless of all the time and effort libraries put into providing a variety of research tools and resources on their websites, the literature suggests that students still prefer to start their research using Google or some other form of search engine. It is clear that there is an overwhelming preference for easy to use, familiar search tools that transcend education level, discipline of study, and student demographics. Discovery Layers and the Distance Student Jessica Mussell (2012) 28
  • 29. Strengths •  Fast, easy, familiar •  Cross-disciplinary searching •  Links to citing and related articles 29
  • 30. Weaknesses •  No “advanced search” functionality •  Limited, inaccurate metadata •  Inconsistent coverage across disciplines •  No transparency (coverage, algorithms, usage, monetization) •  Not customizable or interoperable 30
  • 31. Information Literacy Employers claimed that college hires rarely conducted the thorough research required of them in the workplace. At worst, some college hires solved problems with a lightning quick Google search, a scan of the first couple of pages of results, and a linear answer finding approach. “I had a new graduate hire who only searched for papers on Google. I said, you’re missing things, you need to use PubMed, and he responded, ‘Well, I did this quick search, and that’s what I got.’ But that’s not good enough.” Project Information Literacy: Learning Curve by Alison J. Head (2012) 31
  • 32. “The academic library is increasingly being disintermediated from the discovery process, risking irrelevance in one of its core functional areas.” Faculty rate importance of library roles Key Strategic Insights for Libraries, Publishers, and Societies by Roger C. Schonfeld (2010) 32
  • 33. 33
  • 38. Gross and Sheridan conducted a usability study that examined how Summon (“web-scale discovery”) was used for common library search tasks. Summon was positioned as the primary search box on the library’s home page for the study. They found that the single search box was employed for 80% of the assigned tasks. How Users Search the Library from a Single Search Box Lown, Sierra, Boyer (2013) 38
  • 39. Use of full-text online content dramatically increased in the year following implementation. Librarians found they could focus instruction less on choosing a database or catalog and more on refining a search, research as an iterative process, and other high level search skills. The Impact of Serial Solutions’ Summon on Information Literacy Instruction Stephanie Buck and Margaret Mellinger (2011) 39
  • 40. Origin Google Google Scholar Search as a Service Source Catalog (Owned) Databases (Licensed) Library Portal Apps via API University Website Institutional Repository Individual Library HathiTrust (Shared Repository) Borrow Direct (Ivy League) Subject (LibGuide) Faculty (Profile, Publications) Course (Course Pack, LMS) WorldCat (Libraries Worldwide) Web (Free, Fee) Portal (Library Facilities, Services) * source may be path or destination Resource (Article, Book) 40
  • 41. 63% didn’t use any Internet resources, other than the Guide, to complete their assignment. Embedding LibGuides into Course Management Systems Stephanie Brown (2012) Search GO History of Science: Nature on Display Embeddable Search Widget 41
  • 42. Artifacts Visible organizational structures and processes (hard to decipher) Espoused Values Strategies, goals, philosophies, justifications Underlying Assumptions Unconscious, taken for granted beliefs, perceptions, thoughts, feelings (source of values, action) Three Levels of Culture 42
  • 44. Information Literacy The ability the find, evaluate, create, organize, and use information from myriad sources and media. 44
  • 46. 46
  • 47. “70 percent of humans experience severe back pain…and in the U.S. this results in tens of thousands of surgeries each year.” “There’s a secret about MRIs and back pain: the most common problems physicians see on MRI and attribute to back pain – herniated, ruptured, and bulging discs – are seen almost as commonly on MRIs of healthy people without back pain.” 47
  • 48. Why is Medicine a Mess? •  Our minds/bodies are complex. •  Patients want a quick fix. •  Doctors hate saying: “I don’t know.” •  The AMA is an advocacy group. •  Relentless and insidious advertising. •  Industry-funded research. •  $2.7 trillion per year. 48
  • 49. “Our government is corrupt. Not corrupt in any criminal sense. But corrupt in a perfectly legal sense: special interests bend the levers of power to benefit them at the expense of the rest of us.” “There are a thousand hacking at the branches of evil to one who is striking at the root.” Henry David Thoreau 49
  • 50. The relationship between information and 50 culture
  • 51. “It is now my suggestion that many people may not want information, and that they will avoid using a system precisely because it gives them information…If you have information, you must first read it… You must then try to understand it…Understanding the information may show that your work was wrong, or may show that your work was needless…Thus not having and Calvin Mooers (1959) not using information can often lead to less trouble and pain than having and using it.” The limits of information 51
  • 52. “We shape our buildings. Thereafter, they shape us.” 52
  • 53. The order of food influences choice by as much as 25 percent. 53
  • 54. 54
  • 55. Some habits have the power to start a chain reaction. “Success doesn’t depend on getting every single thing right, but instead relies on identifying a few key priorities and fashioning them into powerful levers.” 55
  • 56. “Willpower is the single most important keystone habit for individual success.” 56
  • 57. Paul O’Neil as CEO of Alcoa “I want to talk to you about worker safety…I intend to make Alcoa the safest company in America. I intend to go for zero injuries.” “We killed this man. It’s my failure of leadership. I caused his death. And it’s the failure of all of you in the chain of command.” 57
  • 58. “A culture of generosity.” Josie Parker, Ann Arbor District Library 58
  • 59. 59
  • 60. “A library, like a national park, teaches us that we all benefit when our most valuable treasures are held in common.” Peter Morville, Inspiration Architecture 60
  • 61. Keystone A central stone at the summit of an arch locking the whole together. 61
  • 62. Polar bears are a keystone species in the Arctic ecosystem. 62
  • 63. The library is a keystone of culture.
  • 64. “A library outranks any other one thing a community can do to benefit its people. It is a never failing spring in the desert.” Andrew Carnegie (1889) 64
  • 65. “Too many people think that we don’t need libraries when we have the Internet.” John Palfrey, DPLA (2012) 65
  • 66. The library is an act of inspiration architecture. 66
  • 67. “When we try to pick out anything by itself, we find it hitched to everything else in the universe.” John Muir IA Therefore I Am Inspiration Architecture by Peter Morville 67