Dr. Dileep Bhandarkar gave a presentation on perspectives on innovation. He discussed his career journey spanning over 50 years working in research and development roles at major technology companies. He defined the key terms of invention, innovation, creativity, and the different types of innovation. Bhandarkar emphasized that innovation is about solving customer problems in new ways and provided lessons learned such as understanding customer needs, managing innovation as a project, and wearing many hats in roles such as scientist, engineer, and businessman.

1. PERSPECTIVES
ON
INNOVATION
DR. DILEEP BHANDARKAR
IEEE LIFE FELLOW
INNOVATION AND BREAKTHROUGH FORUM 2017
25 MARCH 201
SHANGHAI, CHINA

2. INNOVATION JOURNEY
• 1970: B. Tech, Electrical Engineering (Distinguished Alumnus)
• Indian Institute of Technology, Bombay
• 1973: PhD in Electrical Engineering
• Carnegie Mellon University
• Thesis: Performance Evaluation of Multiprocessor Computer Systems
• 4 years - Texas Instruments
• Research on magnetic bubble & CCD memory, Fault Tolerant DRAM
• 17.5 years - Digital Equipment Corporation
• Processor Architecture and Performance
• 12 years - Intel
• Performance, Architecture, Strategic Planning
• 5.5 years - Microsoft
• Distinguished Engineer, Data Center Hardware Engineering
• Since January 2013 – Qualcomm Technologies Inc
• VP Technology, Qualcomm Datacenter Technologies, Inc.

3. DON’T BE AFRAID!
•“Follow the path of the unsafe, independent thinker.
Expose your ideas to the danger of controversy.
Speak your mind and fear less the label of
''crackpot'' than the stigma of conformity.”
– Thomas J. Watson

4. WHAT IS INNOVATION?
• The process of translating an idea or invention into a good or service that creates value or for
which customers will pay.
• To be called an innovation, an idea must be replicable at an economical cost and must satisfy
a specific need.
• Innovation involves deliberate application of information, imagination and initiative in deriving
greater or different values from resources, and includes all processes by which new ideas are
generated and converted into useful products.
• In business, innovation often results when ideas are applied by the company in order to further
satisfy the needs and expectations of the customers.
Read more: http://www.businessdictionary.com/definition/innovation.html#ixzz3vdjSXCOE

5. DEFINITION OF INNOVATION
Basic definition
Introduction of new ideas that add ‘value’ to a firm’s activities
OECD The Oslo Manual Page 16
http://www.oecd.org/sti/inno/2367580.pdf
• introduction of a new product or a qualitative change in an
existing product
• process innovation new to an industry
• the opening of a new market
• development of new sources of supply for raw materials or other
inputs
• changes in industrial organisation

6. INVENTION
A new man made device or process
• Automobile
• Airplane
• Telephone
• Radio

7. INNOVATION
• A better way of doing things
• An improvement

8. CREATIVITY
• The ability to see a problem in several dimensions
• The ability to truly understand the problem at
hand
• The ability to solve the problem in a more
efficient or effective way

9. 1st Cell Phone
Motorola
1983
Blackberry
2003
Invention
Alexander
Graham Bell’s
Phone
1870
Old Phone
Evolution
of the
Telephone iPhone 2007

10. INNOVATION TYPES
•Innovation is simply the process of creating and
implementing new ideas
•Three main types of innovation exist:
1) Technical Innovation
2) Process Innovation
3) Administrative Innovation

11. TECHNICAL INNOVATION
• Technical innovations are defined as new products and processes
and major technological modifications to products and processes.
An innovation is considered performed if it is introduced to the
market (product innovation) or implemented in the production
process (process innovation). Innovation includes many research,
technological, organizational, financial and commercial activities.

12. TECHNICAL INNOVATION
• Technical innovation is simply the creation of a new product or service.
• Some examples:
- A new line of automobiles
- The introduction of cellular telephones

13. PROCESS INNOVATION
• Process innovation is achieved through the creation of a new means
of producing, selling, and/or distributing an existing product or
service.
• Some examples are:
- Online Banking, etc.
- E-commerce

14. ADMINISTRATIVE INNOVATION
• Administrative innovation is the creation of a new organization
design which better supports the creation, production and delivery
of services or products.
• Examples:
• Virtual Teams: any task-focused group that meets w/out all members
being in the same room or even working at the same time.
• Just In Time Manufacturing Supply Chain

15. TECHNOLOGICAL & SOCIAL INNOVATIONS
• Technological innovations – based on specific technology, invention,
discovery
• Social innovations – in critical historic periods more important than
technological ones (mail, educational systém, social systém, health
care, …)

16. SUSTAINING VS DISRUPTIVE INNOVATION
Source: Clayton Christiansen

17. INNOVATION PROCESS
• Research and development (R&D)
• Production
• Marketing
Innovation is an opportunity for something new & different.
It is always based on change.
Innovators do not view any change as a threat but as an opportunity

18. EVOLUTION OF COMPUTERS
“The phone in your pocket will be as much of a computer as anyone needs”.
– Dr. Irwin Jacobs, Qualcomm Founder, 2000
Mainframes
Minicomputers
IBM PC
Desktops
Notebooks
Tablets
Smartphones

19. LESSONS LEARNED
• Understand what the customer needs but don’t ask what he wants
• Automobile vs Faster Horse
• Never underestimate the incumbent
• Denial is not the name of a river in Egypt
• Strategy without Execution is Doomed
• What worked in the past may not work in the future
• There is often a Time and Place for New Ideas
• Challenge Conventional Wisdom but Be Real
• Be Realistic and Understand the Risks
• Monetization Strategy is important
• Business Plan is Essential
• Time To Market Matters!

20. RECOMMENDATIONS
• Solve the correct problem with effectiveness and efficiently
• Manage innovation as a project
• Analyze risks
• Use models, scenarios, simulations, proofs of concept
• Study examples of successful and unsuccessful innovation projects
• Understand Strengths, Weaknesses, Opportunities, and Threats

21. LEARN TO WEAR MANY HATS!
Scientist Engineer BusinessmanSalesman

22. IF YOU FALL DOWN, DON’T GIVE UP!