This document discusses managing information overload and provides tips for coping with large amounts of incoming information. It defines information overload and notes that using tools and tricks can help. Readers are encouraged to take a quiz to assess their own level of information overload. Causes and what does and doesn't work to manage it are discussed. Specific tips include taking breaks from technology, accepting that being all caught up is impossible, prioritizing tasks, and scanning emails quickly before responding. The document cautions against always responding to emails and threads that grow very large.

1. Information Coping Skills
Managing Information Overload
Beth Kanter, Visiting Scholar Packard Foundation
http://www.flickr.com/photos/telstar/43843015/

2. Defining Information Overload

3. http://flickr.com/photos/will-lion/2469444622/

4. http://www.flickr.com/photos/cassidy/1847735009/

5. http://www.flickr.com/photos/kendiala/29482743/

6. Use a few tricks and tools
http://flickr.com/photos/eoino/506778/

7. Take the Quiz: How Information
Overloaded Are You?

8. How does information overload
make you feel?
What causes your information
overload?
What works or what doesn't in
managing your information
overload?

9. Know when to turn the damn
computer off and take a walk

10. It’s okay that you’ll never be “caught up”

11. Don’t Live at the Post Office

12. Process/Task List Longer five
minutes
Reply
Follow Up
Schedule
Process/ Do Now Forward
Delegate
Archive Folder
Filter/Rules
Junk
Delete Don’t Need it later
Unsubscribe
Don’t Read Every Word, Scan and Triage First

13. Give a hoot, don’t
email pollute

14. 1. Reply all is usually a bad idea.
2. If you’re cc’d, there’s no need to reply.
3. A short, thoughtful email gets a quicker
response. Long emails are read last.
4. Thank you. Always lovely. Sometimes not
necessary.

15. If email threads are
multiplying faster than
rabbits ….

19. Old way to share links …
Beth Kanter, Beth’s Blog
http://beth.typepad.com

20. New Way To Share
Links