A great call center can be the perfect complement to your product. InfoCision offers creative and effective inbound and outbound strategies to help you maximize the value and stability of your customer base.

1. InfoCision helps you
FIND, SERVE and KEEP
your high-value customers for life
The InfoCision Difference

2. FIND.
The right customers
The InfoCision Difference

3. SERVE.
Providing the highest
quality
contact center solutions
The InfoCision Difference

4. KEEP.
Your high-value
customers for life
The InfoCision Difference

5. CONTACT CENTER
SOLUTIONS
FIND. SERVE. KEEP.

6. CONTACT CENTER
SOLUTIONS
Customer
Care
Business
Intelligence
Direct
Response
FIND. SERVE. KEEP.
MultiChannel
Marketing
Inbound &
Outbound
Print &
Fulfillment
Services
Tele-Sales
Business
Spanish
to Business Capabilities
The InfoCision Difference

7. DIRECT MARKETING
Direct
Inbound Response
Sales &
Customer
Care
SOLUTIONS
Outbound
Sales &
Service
Business
to Business
CONTACT CENTER
Direct
Mail
Business
Intelligence
Fulfillment
Online
Services
SOLUTIONS
FIND. SERVE. KEEP.
The InfoCision Difference

8. BUSINESS
INTELLIGENCE
• InfoCision consumer database
• Predictive modeling
• Data overlays
• Best-time-to-call technology
• Profiles
• Data enhancement
• Market segmentation
• Demographic scripting
FIND. SERVE. KEEP.
The InfoCision Difference

9. TRUSTED
PARTNERS
FIND. SERVE. KEEP.
The InfoCision Difference

10. TRUSTED
PARTNERS
CABLE & WIRELESS
DRTV & DIRECT RESPONSE
BUSINESS TO BUSINESS
FINANCIAL SERVICES
NONPROFIT
INQUIRY MANAGEMENT
FIND. SERVE. KEEP.
The InfoCision Difference

11. TRUSTED
PARTNERS
CABLE & WIRELESS
DRTV & DIRECT RESPONSE
BUSINESS TO BUSINESS
FINANCIAL SERVICES
NONPROFIT
INQUIRY MANAGEMENT
FIND. SERVE. KEEP.
The InfoCision Difference

12. TRUSTED
PARTNERS
CABLE & WIRELESS
DRTV & DIRECT RESPONSE
BUSINESS TO BUSINESS
FINANCIAL SERVICES
NONPROFIT
INQUIRY MANAGEMENT
FIND. SERVE. KEEP.
The InfoCision Difference

13. TRUSTED
PARTNERS
CABLE & WIRELESS
DRTV & DIRECT RESPONSE
BUSINESS TO BUSINESS
FINANCIAL SERVICES
NONPROFIT
INQUIRY MANAGEMENT
FIND. SERVE. KEEP.
The InfoCision Difference

14. TRUSTED
PARTNERS
CABLE & WIRELESS
DRTV & DIRECT RESPONSE
BUSINESS TO BUSINESS
FINANCIAL SERVICES
NONPROFIT
INQUIRY MANAGEMENT
FIND. SERVE. KEEP.
The InfoCision Difference

15. FIND. SERVE. KEEP.
The InfoCision Difference

16. DOMESTIC
ADVANTAGE
• 35
FREESTANDING,
CONTACT CENTERS
• 2,500
SEAT CAPACITY
• 3,000
COMMUNICATORS
FIND. SERVE. KEEP.
The InfoCision Difference

17. CONTACT CENTER
SOLUTIONS
• Inbound Customer Care
• Outbound Telesales & Renewal
• Direct Response
• Inquiry Management &
Appointment Setting
• B2B Acquisition & Cultivation
• Fundraising Solutions
FIND. SERVE. KEEP.
The InfoCision Difference

18. MEET & EXCEED
EXPECTATIONS
FIND. SERVE. KEEP.
The InfoCision Difference

19. Cross-Sell
Customer
Retention
Optimize
Your
Message
Up-Sell
Customer
Experience
MEET & EXCEED
EXPECTATIONS
FIND. SERVE. KEEP.
The InfoCision Difference