Research By:
Eshant Sharma
Online Travel
Tickets for
air, rail, bus etc.
Online Retail
Retail products
sold online
Online Deals
Deals purchased
online
Online Portal
Includes car, job,
property portals
Online Marketplace
Platform where sellers &
buyers transact online
• Asia-Pacific emerged as the strongest business-to-consumer (B2C) e-commerce
region in the world with sales of around 567.3 billion USD, a growth of 45% over
2012, ranking ahead of Europe (482.3 billion USD) and North America (452.4 billion
USD).
• The top three were followed by Latin America, and the Middle East and North Africa.
• Globally, B2C e-commerce sales increased by 24% over 2012.
• According to Ecommerce Europe, country-wise, the US, UK and China together
account for 57% of the world’s total B2C e-commerce sales, with China having total
sales of 328.4 billion USD.
• India had sales of only 10.7 billion USD, 3.3% of that of China in 2013 with fifth
position in Asia Pacific.
• India’s internet penetration with total e-households at 46 million against China’s 207
million is one of the reasons behind India’s poor B2C sales growth.
641
279
243
109
107
84
CHINA US INDIA JAPAN BRAZIL RUSSIA
INTERNET USERS BY COUNTRY: IN MILLION (2014)
China US India Japan Brazil Russia
46%
87%
19%
86%
53%
59%
INTERNET PENETRATION AS PERCENTAGE OF POPULATION
An analysis of the demographic profile of internet users further testifies that
eCommerce will rise rapidly in India in coming years. Around 75% of Indian internet
users are in the age group of 15 to 34 years. This category shops more than the
remaining population.
9%
16%
38%
37%
0% 5% 10% 15% 20% 25% 30% 35% 40%
OTHERS
35-44 YEARS OLD
25-34 YEARS OLD
15-24 YEARS OLD
Demographic profile of India online users
99
130
165
21638
60
92
138
JUN-12 JUN-13 JUN-14 JUNE 2015 (ESTIMATED)
Geographical distribution of internet users in
India (million)
Urban Rural
0.4 0.6 1 1.5 2.3 3.5
63.8
5.3
7
9.5
12.6
16.4
21.3
2009 2010 2011 2012 2013 2014 2015
INDIA’S ECOMMERCE AND ETAIL GROWTH
etail ecommerce
Etail grown at CAGR
of 56 % from
2009-13
Etail market size
USD 6 Billion
Apparel, electronics
constitute 80% to
distribution
• By 2020, eTail in India is expected to account for 3% of total retail.
• Orders are expected to more than double from five million in 2013 to 12 million by 2016,
which will mean more opportunities for both consumers and eTail companies.
91.60%
8% 0.04%
83%
14%
3%
INDEPENDENT RETAIL BRICK & MORTAR RETAIL ETAIL
Share of eTail in Indian retail
2014 2020
4
5
12
2012
2013
2016 (ESTIMATED)
Orders per month (in million)
Company Amount (Million $) Key Investors
Flipkart 1000 Morgan Stanley, GIC, Tiger Global
Flipkart 700 Tiger Global, Iconiq Capital
Snapdeal 637 PremjiInvest, SoftBank Corp
Flipkart 210 Iconiq Capital, DST Global
Olacabs 210 SoftBank Corp, Steadview
Snapdeal 134 Nexus Ventures, Bessemer, Saama
Snapdeal 100 Temasek, PremjiInvest
Housing.com 90 Nexus Ventures, Qualcomm Ventures
Quikr 90 Warburg Pincus, Norwest
Zomato 60 Warburg Pincus, Norwest, Tiger Global
Myntra 50 Accel India, PremjiInvest
Freecharge.in 33 Sequoia Capital India, Ru-Net Holdings
BigBasket 32.7 Zodius Capital, Lionrock Capital
Amazon.com 30 Catamaran Ventures
Internet
Banking
Online Banking services started in New York in 1981 with 4 of the
cities major banks
City Bank
Chase Manhattan
Chemical
Manufactures Hanover
These banks offered Home Banking services through Videotext
System.
• Internet Banking allows you to conduct
banking transactions online , instead of
finding a bank and interacting with a teller.
• In a broad sense, it is the use electronic
means directly to transfer money from one
account to another, rather than from cheque
or cash
• A system of banking in which customers can
view their account details, pay bills and
transfer money by means of the internet.
• Cost Effective
• Transaction Speed
• Efficiency
• Speed Banking
• Vast Coverage
• Security
• Learning Difficulties
• Technical Breakdown
• Increasing Number of fraudulent websites
• Fake emails from banks
54 51
38 33
44 46
53
50
2 2
7
14
1 2
4
OLD PRIVATE BANKS PSU NEW PRIVATE BANKS FOREIGN
CHANNEL USAGE BY BANK CATEGORY
Branch ATM Internet Banking Call Centres
166
584
1150
2007 2010 2020 (F)
Internet Reach Over Mobile By 2020
No. of mobile subscribers (Million)
18.50%
16%
8%
5.80% 5.50%
7%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
16.00%
18.00%
20.00%
Commercial Banks RRB Co-operative Banks
Growth in non-urban credit
Amount Outstanding No. of Accounts
13 13
11
12 12 12
23 23
21 21
20 20
BANK OF BARODA UNION BANK OF
INDIA
PUNJAB NATIONAL
BANK
BANK OF INDIA CANARA BANK STATE BANK OF INDIA
Productivity Of Public Banks
2007 2014
1151
1362
1605 1699
1975
2354
2786
3461
4326
5241
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Total Assets of Banks
Amazon is the world's largest
online retailer
Selling over forty categories of
goods, from books to electronics
to groceries to jewellery to auto
parts
Amazon was incorporated in
1994 in the state of Washington
by Jeff Bezos, went online in
1995, and issued an IPO on May
15, 1997.
The company is an ecommerce
and Internet technology
platform, a fulfilment and
logistics platform and even an
Internet start-up incubator.
In 2011, net
revenue increased
41% to $48.08
billion.
Amazon web services face
competition from established
providers Dell, Microsoft and
Google.
Merchant services are in
competition with a host of
Internet Payment Service
Providers located across the world
•Accumulated technological
expertise in retailing
•Customer management
technology
•3rd party selling platform i.e.
Amazon marketplace
Focus on
publishing industry
Invest in cloud
and other third
party services
• Boston Consultant Group
Indian Banking 2020
• PricewaterhouseCoopers (pwc),
eCommerce in India
• International Journal of Engineering Research and General Science
Volume 2 Issue 2 Feb-Mar 2014
• Asia Pacific Journal of Marketing & Management Review
Volume 2 December 2012
• Crisil Research
February 2014
Thank You

Indian E commerce (Online Retail and Banking)

  • 1.
  • 2.
    Online Travel Tickets for air,rail, bus etc. Online Retail Retail products sold online Online Deals Deals purchased online Online Portal Includes car, job, property portals Online Marketplace Platform where sellers & buyers transact online
  • 3.
    • Asia-Pacific emergedas the strongest business-to-consumer (B2C) e-commerce region in the world with sales of around 567.3 billion USD, a growth of 45% over 2012, ranking ahead of Europe (482.3 billion USD) and North America (452.4 billion USD). • The top three were followed by Latin America, and the Middle East and North Africa. • Globally, B2C e-commerce sales increased by 24% over 2012. • According to Ecommerce Europe, country-wise, the US, UK and China together account for 57% of the world’s total B2C e-commerce sales, with China having total sales of 328.4 billion USD. • India had sales of only 10.7 billion USD, 3.3% of that of China in 2013 with fifth position in Asia Pacific. • India’s internet penetration with total e-households at 46 million against China’s 207 million is one of the reasons behind India’s poor B2C sales growth.
  • 4.
    641 279 243 109 107 84 CHINA US INDIAJAPAN BRAZIL RUSSIA INTERNET USERS BY COUNTRY: IN MILLION (2014) China US India Japan Brazil Russia 46% 87% 19% 86% 53% 59% INTERNET PENETRATION AS PERCENTAGE OF POPULATION
  • 5.
    An analysis ofthe demographic profile of internet users further testifies that eCommerce will rise rapidly in India in coming years. Around 75% of Indian internet users are in the age group of 15 to 34 years. This category shops more than the remaining population. 9% 16% 38% 37% 0% 5% 10% 15% 20% 25% 30% 35% 40% OTHERS 35-44 YEARS OLD 25-34 YEARS OLD 15-24 YEARS OLD Demographic profile of India online users
  • 6.
    99 130 165 21638 60 92 138 JUN-12 JUN-13 JUN-14JUNE 2015 (ESTIMATED) Geographical distribution of internet users in India (million) Urban Rural
  • 7.
    0.4 0.6 11.5 2.3 3.5 63.8 5.3 7 9.5 12.6 16.4 21.3 2009 2010 2011 2012 2013 2014 2015 INDIA’S ECOMMERCE AND ETAIL GROWTH etail ecommerce Etail grown at CAGR of 56 % from 2009-13 Etail market size USD 6 Billion Apparel, electronics constitute 80% to distribution
  • 8.
    • By 2020,eTail in India is expected to account for 3% of total retail. • Orders are expected to more than double from five million in 2013 to 12 million by 2016, which will mean more opportunities for both consumers and eTail companies. 91.60% 8% 0.04% 83% 14% 3% INDEPENDENT RETAIL BRICK & MORTAR RETAIL ETAIL Share of eTail in Indian retail 2014 2020
  • 9.
  • 10.
    Company Amount (Million$) Key Investors Flipkart 1000 Morgan Stanley, GIC, Tiger Global Flipkart 700 Tiger Global, Iconiq Capital Snapdeal 637 PremjiInvest, SoftBank Corp Flipkart 210 Iconiq Capital, DST Global Olacabs 210 SoftBank Corp, Steadview Snapdeal 134 Nexus Ventures, Bessemer, Saama Snapdeal 100 Temasek, PremjiInvest Housing.com 90 Nexus Ventures, Qualcomm Ventures Quikr 90 Warburg Pincus, Norwest Zomato 60 Warburg Pincus, Norwest, Tiger Global Myntra 50 Accel India, PremjiInvest Freecharge.in 33 Sequoia Capital India, Ru-Net Holdings BigBasket 32.7 Zodius Capital, Lionrock Capital Amazon.com 30 Catamaran Ventures
  • 11.
  • 12.
    Online Banking servicesstarted in New York in 1981 with 4 of the cities major banks City Bank Chase Manhattan Chemical Manufactures Hanover These banks offered Home Banking services through Videotext System.
  • 13.
    • Internet Bankingallows you to conduct banking transactions online , instead of finding a bank and interacting with a teller. • In a broad sense, it is the use electronic means directly to transfer money from one account to another, rather than from cheque or cash • A system of banking in which customers can view their account details, pay bills and transfer money by means of the internet.
  • 15.
    • Cost Effective •Transaction Speed • Efficiency • Speed Banking • Vast Coverage
  • 16.
    • Security • LearningDifficulties • Technical Breakdown • Increasing Number of fraudulent websites • Fake emails from banks
  • 18.
    54 51 38 33 4446 53 50 2 2 7 14 1 2 4 OLD PRIVATE BANKS PSU NEW PRIVATE BANKS FOREIGN CHANNEL USAGE BY BANK CATEGORY Branch ATM Internet Banking Call Centres
  • 19.
    166 584 1150 2007 2010 2020(F) Internet Reach Over Mobile By 2020 No. of mobile subscribers (Million)
  • 20.
    18.50% 16% 8% 5.80% 5.50% 7% 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00% 20.00% Commercial BanksRRB Co-operative Banks Growth in non-urban credit Amount Outstanding No. of Accounts
  • 21.
    13 13 11 12 1212 23 23 21 21 20 20 BANK OF BARODA UNION BANK OF INDIA PUNJAB NATIONAL BANK BANK OF INDIA CANARA BANK STATE BANK OF INDIA Productivity Of Public Banks 2007 2014
  • 22.
    1151 1362 1605 1699 1975 2354 2786 3461 4326 5241 2000 20012002 2003 2004 2005 2006 2007 2008 2009 Total Assets of Banks
  • 24.
    Amazon is theworld's largest online retailer Selling over forty categories of goods, from books to electronics to groceries to jewellery to auto parts Amazon was incorporated in 1994 in the state of Washington by Jeff Bezos, went online in 1995, and issued an IPO on May 15, 1997. The company is an ecommerce and Internet technology platform, a fulfilment and logistics platform and even an Internet start-up incubator. In 2011, net revenue increased 41% to $48.08 billion.
  • 25.
    Amazon web servicesface competition from established providers Dell, Microsoft and Google. Merchant services are in competition with a host of Internet Payment Service Providers located across the world
  • 26.
    •Accumulated technological expertise inretailing •Customer management technology •3rd party selling platform i.e. Amazon marketplace
  • 27.
    Focus on publishing industry Investin cloud and other third party services
  • 28.
    • Boston ConsultantGroup Indian Banking 2020 • PricewaterhouseCoopers (pwc), eCommerce in India • International Journal of Engineering Research and General Science Volume 2 Issue 2 Feb-Mar 2014 • Asia Pacific Journal of Marketing & Management Review Volume 2 December 2012 • Crisil Research February 2014
  • 29.