Challenges before India’s tourism
sector
Access and connectivity
• Infrastructure facilities are not adequate. This remains a
major hurdle for development of tourism.
• connectivity remains a major problem.
• Aviation infrastructure is also critical
• Airport facilities at important secondary cities and
tourist destinations also need to be improved to handle
greater passenger traffic.
Lack of proper infrastructure
• Infrastructure such as ports of entry to modes of
transport, access hotels, roads, electricity, water supply,
sewerage and telecommunication etc.
• Many hilly regions improper development of hotels are
responsible for environmental degradation.
Amenities
• India scores poorly in terms of availability of these
infrastructure facilities.
• Inadequate infrastructure facilities affect inbound
tourism
• Increase outflow of domestic tourists from India to
other neighbouring countries like Sri Lanka, Nepal,
Singapore, Thailand etc.
Human resource
• Availability of skilled manpower is a major challenge
• trained manpower or workforce is required at every
level — managerial, supervisory, skilled or semi-skilled.
• Lack of tourism training infrastructure, qualified trainers
Service level
• The degree of service like airport, railway station, hotel
travel agency, tour guide etc. has a significant impact on
tourist’s experience
• lack of proper training and orientation impacts the
overall satisfaction level of the tourists
Lack of budgetary support for tourism
marketing
• Recent trends of tourism which include cruise tourism,
adventure tourism, medical tourism etc.
• these require support to develop and flourish.
• marketing push for these different products is required.
• India needs to change its traditional marketing approach to a
more competitive and modern approach.
Taxation
• Travel and tourism in India is a high-taxed industry, makes
India expensive as a tourist destination.
• Taxes are levied across the entire industry right from tour
operators, transporters, and airline industry to hotels
• Service tax, luxury tax, tax on transportation, tax on
aviation and various taxes on transportation.
Security
• Terrorist attacks or political unrest affect sentiments of
foreign tourists.
• Terror attacks at Mumbai in November 2008 dealt a
strong blow to tourism in the country.
• Communal riots
Cyber Crime
• major concerns relating to security of online transactions
• Cyber-crime is another major challenge the travel
industry
• some of the biggest frauds have been detected in this
segment
Regulatory issues
• Recently India is providing E-Visa for few countries.
• For inbound international tourists, visa procedures are
seen as a hindrance.
• A number of neighbouring countries competing with
India for tourists provide visa on arrival
Thank You!

India's tourism sector challenges and problems

  • 1.
  • 2.
    Access and connectivity •Infrastructure facilities are not adequate. This remains a major hurdle for development of tourism. • connectivity remains a major problem. • Aviation infrastructure is also critical • Airport facilities at important secondary cities and tourist destinations also need to be improved to handle greater passenger traffic.
  • 3.
    Lack of properinfrastructure • Infrastructure such as ports of entry to modes of transport, access hotels, roads, electricity, water supply, sewerage and telecommunication etc. • Many hilly regions improper development of hotels are responsible for environmental degradation.
  • 4.
    Amenities • India scorespoorly in terms of availability of these infrastructure facilities. • Inadequate infrastructure facilities affect inbound tourism • Increase outflow of domestic tourists from India to other neighbouring countries like Sri Lanka, Nepal, Singapore, Thailand etc.
  • 5.
    Human resource • Availabilityof skilled manpower is a major challenge • trained manpower or workforce is required at every level — managerial, supervisory, skilled or semi-skilled. • Lack of tourism training infrastructure, qualified trainers
  • 6.
    Service level • Thedegree of service like airport, railway station, hotel travel agency, tour guide etc. has a significant impact on tourist’s experience • lack of proper training and orientation impacts the overall satisfaction level of the tourists
  • 7.
    Lack of budgetarysupport for tourism marketing • Recent trends of tourism which include cruise tourism, adventure tourism, medical tourism etc. • these require support to develop and flourish. • marketing push for these different products is required. • India needs to change its traditional marketing approach to a more competitive and modern approach.
  • 8.
    Taxation • Travel andtourism in India is a high-taxed industry, makes India expensive as a tourist destination. • Taxes are levied across the entire industry right from tour operators, transporters, and airline industry to hotels • Service tax, luxury tax, tax on transportation, tax on aviation and various taxes on transportation.
  • 9.
    Security • Terrorist attacksor political unrest affect sentiments of foreign tourists. • Terror attacks at Mumbai in November 2008 dealt a strong blow to tourism in the country. • Communal riots
  • 10.
    Cyber Crime • majorconcerns relating to security of online transactions • Cyber-crime is another major challenge the travel industry • some of the biggest frauds have been detected in this segment
  • 11.
    Regulatory issues • RecentlyIndia is providing E-Visa for few countries. • For inbound international tourists, visa procedures are seen as a hindrance. • A number of neighbouring countries competing with India for tourists provide visa on arrival
  • 13.