This document provides an overview of inflight services on airlines. It discusses the 5 main services passengers can expect: 1) meal service including breakfast, lunch/dinner, and snacks, 2) drink and beverage service including alcoholic and non-alcoholic options, 3) reading materials such as magazines and newspapers, 4) inflight entertainment like movies and music, and 5) duty free sales of tax-free products, typically on international flights. Safety procedures are also outlined such as turning off electronics for takeoff/landing, keeping seatbelts fastened, and rules for exit row seating.

1. Airline Inflight service 

2. What are the services that you will
find on board?
There are 5 main service when you are
on the plane
1. Meal Service
2. Drink and Beverage
3. Reading materials
4. Inflight entertainment
5. Duty free sales

3. 1. Meal Service
1. Breakfast
- Continental breakfast : croissant/jam/juice/tea or coffee
- English breakfast=American Breakfast=Cooked Breakfast
: larger meal with egg , grilled bacon and sausage
2. Lunch/Dinner/ supper
-Appetizer, main course, cheese , fruit and dessert, tea or
coffee
3. Snacks (serve between main meal time)
- peanuts / crackers etc.

5. 2.Drink or Beverage Service
 Non Alcoholic Drinks
– Juice (Orange juice/ Apple Juice/ Tomato juice etc.)
– Soft drinks /Carbonate drink/ Juice
– Tea/ Coffee
 Alcoholic Drinks
– Liquor
– Wine
– Beer
– Cocktails
Note: These may be served with cocktails snacks such as peanuts ,
cashew nuts, crackers etc.

6. • Note !!!
 Consumption of personal alcoholic beverage
is not permitted on board.
 Cabin crew will not serve alcoholic beverage
to passenger under the age of 18.
 Passengers who appear intoxicated will be
denied to serve alcoholic drinks.

8. 3.Reading Materials
 Magazines
 Newspaper
 Inflight magazines

9. 4. Inflight entertainment
 Personal TV./ Screen
- movies
- music
- games

10. 5. Duty free goods
 Duty free goods are tax free products that
are sold at the airport or on a flight (*normally
international flight.)
 Passenger may pay by cash or credit card.
- Cash : They usually accept a big currency
banknote such as USD/ AUD/JPY etc.

12. Note!!
 All passenger should check the duty free
allowance regulation of each country before
purchasing the duty free items.
ex:- Thailand
1 liter of liqour/200 cigarettes
:- India
2 liters of whisky and wine/ 200 cigarettes

13. **Inflight Safety**

14. ***Safety Rules Before take offand
landing !!
 After the cabin doors are closed
1. Turn off all electronics devices such as mobile
phones, tablets, ipad, mp3 players etc.
2. Fasten seat belt
3. Keep the tray table to its lock position.
4. Adjust seatback to upright position
5. Open the window shade

15. ***Safety Rule Before
take off and landing ***
6. Stow the footrest and personal TV
7. Keep your belonging in the overhead bin
or under the seat in front of you

18. Note!!
 There will be a safety demonstration before
every take off.
**(seat belt/ life vest /oxygen mask/
emergency exits)***
 There is a safety pamphlet in the seat pocket
of every passenger seat.

20. EXIT SEATS

21. ***Special rules for Exit seats!!!
 There are some groups of passengers who cannot sit
at the exit seats
1. Monks
2. Pregnant woman
3. Old passengers
4. Disabled Passengers
5. Children

22. ***Special rules for Exit seats!!!
6. Obese passenger ( fat )
7. Passenger with pets
8. Sick passengers
9. Passengers who are not willing to help in
case of emergency
10. Young passenger who traveling alone
(UM/YP)

24. When the seatbelt sign is turned on…
 The seatbelt sign will be illuminated when the
airplane :
is going to take off
Is going to land (descending)
is passing through the turbulence area

26. When the seatbelt sign is turned on…
 What you have to do is to
1. Remain seated and fasten your seatbelt
2. Do not walk around, refrain from using
the lavatory

27. Note!!
 All flights is a non-smoking flight.
Passengers who travel by plane cannot
smoke on board.