How to Increase Sales by Tracking Four Specific Problems - by noHold Inc.
ā¢
6 likesā¢5,989 views
This is a short 3 minutes presentation that provides practical ideas on how to resolve 4 typical problems that prevent Revenue growth. VP and Directors of Sales and Marketing will learn how to: 1) Increase Sales at Brick and Mortar Stores 2) Increase Online Sales in your e-Store and resellers' e-Stores 3) Reduce Cart Abandonment 4) Assist in Call Center Sales.
Recommended
More Related Content
What's hot
What's hot (20)
Viewers also liked
Viewers also liked (7)
Similar to How to Increase Sales by Tracking Four Specific Problems - by noHold Inc.
Similar to How to Increase Sales by Tracking Four Specific Problems - by noHold Inc. (20)
More from noHold, Inc.
More from noHold, Inc. (16)
Recently uploaded
Recently uploaded (20)
How to Increase Sales by Tracking Four Specific Problems - by noHold Inc.
- 1. noHold, Inc. Copyright Ā© 2013 How to Increase Sales by Tracking Four Specific Problems
- 2. Unassisted Sales at the Store Resellers often lack the product expertise to convert prospects into customers. 1
- 3. Unassisted Sales Online 2 E-tailers often lack the resources and bandwidth to support sales transactions.
- 4. Cart Abandonment 3 An average of 76% of online purchases are abandoned before checkout.
- 5. Call Center Sales High turnover at the Call Center makes it difficult for Agents to be effective Sales People. 4
- 6. A company solved these problems in 2 steps. 1. 2.
- 8. A Virtual Agent is a Web application that looks a little like Live Chat.
- 9. You type your question here
- 10. You get your answer here
- 11. The solution is provided by an Artificial Intelligence ā¦
- 12. ā¦ NOT humans.
- 13. A SalesAdvisorā¢ is a special type of Virtual Agent designed to increase Sales.
- 15. Your question Example of Educating
- 16. The answer Example of Educating
- 17. The answer Example of Educating Informed prospects become customers.
- 18. Advising means bridging the gap betweenā¦
- 19. The way end users perceive the need for a product ā¦
- 20. The way end users perceive the need for a product ā¦ ā¦and the features of the product itself.
- 21. Most people donāt buy an AC 1800 router because it is Dual Band.
- 22. People buy it because it allows the whole family to enjoy fast Internet TV
- 23. Example of Advising Your question
- 24. Example of Advising The SalesAdvisorā¢ asks appropriate questions to lead the prospect to the right productā¦
- 25. Example of Advising The SalesAdvisorā¢ asks appropriate questions to lead the prospect to the right productā¦ ā¦ and then provides a suggestion. The bridge is complete!
- 26. Cross-Selling identifies new opportunities based on a customerās existing setupā¦
- 27. If you have thisā¦
- 28. If you have thisā¦ ā¦ you may also need this!
- 29. Example of Cross-Selling Your question
- 30. Example of Cross-Selling The SalesAdvisorā¢ asks appropriate questions to lead the prospect to the right productā¦
- 31. Example of Cross-Selling The SalesAdvisorā¢ asks appropriate questions to lead the prospect to the right productā¦ Cross-Selling at work!
- 32. We collect all customer interactionsā¦
- 33. We collect all customer interactionsā¦ transform them into Metricsā¦
- 34. We collect all customer interactionsā¦ transform them into Metricsā¦ to identify āPurchase Triggersā for your customers.
- 35. STEP 2: Deploy the Virtual Agent across channels
- 36. Where should the SalesAdvisor be deployed?
- 37. At the Store with a Smartphone or Tablet
- 38. Your company can empower store associates to help sell more of your products. At the Store with a Smartphone or Tablet
- 39. Online Stores
- 40. How long does it take to install? Your company can assist online prospects 24 hours a day. Online Stores: e-tailers
- 41. Online Stores: Product Pages How long does it take to install? Prospects can get the information they need to become customers, on their own terms.
- 42. Effect of Virtual Agent on e-Store ClickThroughstoe-Store
- 44. Upon Cart Abandonment Fleeing prospects are given the opportunity to ask the questions preventing them from becoming a customer. Thank you for your interest in Jaz. Is there anything else we could have provided?
- 45. At the Call Center
- 46. At the Call Center Your Agents are always empowered with the winning script.
- 47. SalesAdvisor Virtual Agent Cart Abandonment Product Pages Brick and Mortar Store e-tailer Pages Call Center
- 49. Lessons Learnedā¦ Focus: You donāt need to make a big investment to prove that Virtual Agents can work for you. Start by covering just one of your products. Leverage: Use data from your existing Sales channels to get a jump-start. Donāt spend too much time trying to make it perfect. Instead, create an ecosystem where you can measure results quickly and adapt.
- 50. There is an easy way to prove this can work for youā¦
- 51. www.noHold.com noHold Inc. builds Virtual Agents that help some of the most successful companies in the world, increase revenue and decrease cost, while increasing customer satisfaction. Smarter Self-Service Attract. Convert. Fulfill. Support. noHold, Inc. Copyright Ā© 2013 Visit us at