This document discusses implementing a 360 degree feedback process using the Lumus platform. It describes collecting feedback from direct reports, peers/colleagues, customers and the individual's manager. Feedback is provided on leadership skills, behaviors and performance against competencies. Lumus allows customizing the questions, branding and process. Benefits include improved self-awareness, development and organizational culture. The process involves participants identifying evaluators, completing a self-evaluation, Lumus collecting feedback over 4 weeks and producing a report, and developing an action plan.