The document outlines a webinar on integrating lean and evidence-based design to enhance patient-centeredness and operational efficiency in healthcare. It discusses the importance of guiding principles, workforce training for cultural change, and the application of these methodologies to improve processes and facilities. Key insights include decision-making structures, cultural change considerations, and challenges encountered during implementation.

1. Systems Approach to Lean and
Evidence-Based Design
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

2. Instructor Profile:
Patricia Morrill is President of
PM Healthcare Consulting,
LLC. She specializes in
project management and
process improvement
strategies with a passion for
coaching executives and
staff in how to develop a
problem solving culture and
lead change.
Patricia Morrill
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

3. Description:
Integrating Lean and Evidence-Based
Design helps bridge patient centeredness
and operational efficiency. This webinar
shares case studies that demonstrate both
patient and caregiver benefits by
integrating Lean and Evidence-Based
Design methodologies, as well as
leadership challenges involved. Gain
insights into the planning process for
development of guiding principles that set
the vision for process and facility
improvements utilizing measurable criteria.
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

4. Objectives of the Presentation:
•Understand the impact of the decision making structure for
improvement initiatives
•Learn the importance of guiding principles for periodic process
and facility change assessments
•Gain insight into workforce training needs for cultural change
•Understand how integrating Lean and Evidence-Based Design
methodologies enhance patient/customer-centric results
•Learn the importance of including observation for data
collection on human behaviour
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

5. Areas Covered:
•Overview of Lean and Evidence-Based
Design
•The Value of a Systems Approach
•Cultural Change Considerations and
Structure
•Application: Process and Facility
Improvements
•Challenges and Lessons Learned
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

6. Who can Benefit:
•Healthcare Department Managers/Directors
•Healthcare Facility Managers/Directors
•Healthcare Quality Leaders
•VP/Director/Manager of Patient Care Areas
•VP/Director/Manager of Healthcare Facilities
•Safety Officer
•Risk Manager
•Healthcare Industry
Track this Link:
Systems Approach to Lean and
Evidence-Based Design
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com