Blue Shield of California revolutionized its portal environment by implementing IBM's PureApplication System. The new portal needed to be ready by October 1st for open enrollment under the Affordable Care Act. Blue Shield's previous infrastructure was non-converged and standalone, making application provisioning take up to 4 months. The PureApplication System provided pre-defined application patterns that allowed Blue Shield to deploy new environments in hours instead of weeks. This helped Blue Shield prepare for the higher website activity expected from the healthcare exchange.
IBM Impact: Transforming Customer Relationship with MobilityPerficient, Inc.
Impact 2014 presentation on a mobile app that we created for LegalShield for their associates to interact with their prospects and to help them improve the way they do prospecting with their leads on a day to day basis.
Align Patient Outcomes with Financial Data: a Formula for Correlating Cost an...Perficient, Inc.
This slideshare discusses the cost crisis in healthcare, challenges healthcare organizations are facing, and how to:
Uncover true patient costs and value based purchasing
Understand quality and cost outcomes by aligning clinical and financial data
Identify trends and opportunities, and create actionable steps to improve business
Accelerate data integration with Perficient's High-Performance Costing Expressway
Leverage actionable visuals via dashboards with Oracle Business Intelligence tools
Evaluate patient complications, outcomes and detailed costs with Oracle’s Enterprise Healthcare Analytics Data Model
Horizon Case Study - Leveraging the Web and Mobile to Deliver Personalized He...Prolifics
Healthcare reform is here, and it's important to react to these changes in the marketplace. In this session, we will discuss Horizon and how they are leveraging the IBM Exceptional Web Experience platform to provide customers a rich user experience with highly personalized and tailored content. Internally, they have empowered their business users to seamlessly and quickly reach their customer base with a content management system that eliminates dependencies on IT resources. We'll also discuss Horizon's future plans to incorporate commerce, social networking and mobile into the mix - all in their efforts to provide an exceptional, collaborative marketplace at the forefront of Healthcare.
Learn how CRMNEXT enables banks like HDFC to transform their service and customer experience of financial products with intelligent and intuitive digital interfaces for all its customers and workforce.
Read More: https://www.crmnext.com/customers/hdfc_bank
In the industries like Insurance and Mutual funds, companies invest heavily in building agents pool, train them on the products pretty well and, but miss equipping them with right tools that can help them in serving their Customers anytime anywhere.
There’s another issue in this agency model, as most of the agents are independent/third-party employees, Companies generally have no visibility in the sales pipeline on which agents are working or any way to support them.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Unlock the Power of the Salesforce Service CloudPerficient, Inc.
Topics Include:
Service Cloud Console: Empower your agents with custom console components and increase visibility
Case Feed: Streamline multichannel customer support and improve agent efficiency
Mobile Customer Support: Provide anywhere, anytime customer service
Instant Insights CSR Performance Analytics: Get real-time CSR performance analytics to quickly find and respond to problem calls and improve your contact center operations
Planning for Governance in Yammer While Working Like a NetworkPerficient, Inc.
Enterprise social networks require governance to operate most effectively, especially in highly regulated industries. It's a slippery slope - the more restrictive your governance policies, the less likely you are to see users collaborating naturally and often. Plus, when you’re used to thinking of “governance” in a SharePoint context, it can be difficult to understand how to govern a Yammer network properly while still encouraging user engagement.
When embracing enterprise social, it's important to understand the differences between social collaboration and the collaboration characteristics of older, document-first systems.
In this session, we covered:
-Best practices for governing a Yammer network
-The philosophical differences of governance in SharePoint and Yammer, and why sometimes less is more
-The features and functions that Yammer provides for governing users and content
IBM Impact: Transforming Customer Relationship with MobilityPerficient, Inc.
Impact 2014 presentation on a mobile app that we created for LegalShield for their associates to interact with their prospects and to help them improve the way they do prospecting with their leads on a day to day basis.
Align Patient Outcomes with Financial Data: a Formula for Correlating Cost an...Perficient, Inc.
This slideshare discusses the cost crisis in healthcare, challenges healthcare organizations are facing, and how to:
Uncover true patient costs and value based purchasing
Understand quality and cost outcomes by aligning clinical and financial data
Identify trends and opportunities, and create actionable steps to improve business
Accelerate data integration with Perficient's High-Performance Costing Expressway
Leverage actionable visuals via dashboards with Oracle Business Intelligence tools
Evaluate patient complications, outcomes and detailed costs with Oracle’s Enterprise Healthcare Analytics Data Model
Horizon Case Study - Leveraging the Web and Mobile to Deliver Personalized He...Prolifics
Healthcare reform is here, and it's important to react to these changes in the marketplace. In this session, we will discuss Horizon and how they are leveraging the IBM Exceptional Web Experience platform to provide customers a rich user experience with highly personalized and tailored content. Internally, they have empowered their business users to seamlessly and quickly reach their customer base with a content management system that eliminates dependencies on IT resources. We'll also discuss Horizon's future plans to incorporate commerce, social networking and mobile into the mix - all in their efforts to provide an exceptional, collaborative marketplace at the forefront of Healthcare.
Learn how CRMNEXT enables banks like HDFC to transform their service and customer experience of financial products with intelligent and intuitive digital interfaces for all its customers and workforce.
Read More: https://www.crmnext.com/customers/hdfc_bank
In the industries like Insurance and Mutual funds, companies invest heavily in building agents pool, train them on the products pretty well and, but miss equipping them with right tools that can help them in serving their Customers anytime anywhere.
There’s another issue in this agency model, as most of the agents are independent/third-party employees, Companies generally have no visibility in the sales pipeline on which agents are working or any way to support them.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
Unlock the Power of the Salesforce Service CloudPerficient, Inc.
Topics Include:
Service Cloud Console: Empower your agents with custom console components and increase visibility
Case Feed: Streamline multichannel customer support and improve agent efficiency
Mobile Customer Support: Provide anywhere, anytime customer service
Instant Insights CSR Performance Analytics: Get real-time CSR performance analytics to quickly find and respond to problem calls and improve your contact center operations
Planning for Governance in Yammer While Working Like a NetworkPerficient, Inc.
Enterprise social networks require governance to operate most effectively, especially in highly regulated industries. It's a slippery slope - the more restrictive your governance policies, the less likely you are to see users collaborating naturally and often. Plus, when you’re used to thinking of “governance” in a SharePoint context, it can be difficult to understand how to govern a Yammer network properly while still encouraging user engagement.
When embracing enterprise social, it's important to understand the differences between social collaboration and the collaboration characteristics of older, document-first systems.
In this session, we covered:
-Best practices for governing a Yammer network
-The philosophical differences of governance in SharePoint and Yammer, and why sometimes less is more
-The features and functions that Yammer provides for governing users and content
Horizon Case Study - Leveraging Portal for the Healthcare IndustryProlifics
Healthcare reform is here and it is important to react to these changes in the marketplace. Horizon leverages the capabilities within IBM WebSphere Portal to do this and recently migrated their Member Portal to Portal 7 giving them a rich UE and capabilities of the Portal platform. They also decoupled themselves from their existing content management system to leverage IBM WCM. This allowing them to provide a more personalized and tailored UE while empowering their business users to seamlessly and quickly reach their customer base. The roadmap is strong at Horizon with planned integration with WebSphere Commerce Server, Connections and Worklight providing an exceptional, collaborative marketplace at the forefront of healthcare in the future.
Succeed with Yammer: Encouraging Adoption with Smart Social GovernancePerficient, Inc.
Microsoft is the leader in Gartner’s most recent Magic Quadrant for Enterprise Social, and Yammer is the driving force behind their success. Yet many administrators and IT stakeholders—while familiar with Microsoft tools like SharePoint—are still uncertain over how to govern an enterprise social network.
How do you maintain security and compliance while still encouraging the sort of open conversation that a platform like Yammer needs to add value?
Two recognized enterprise social experts, Perficient's Rich Wood and Joe Crabtree, discussed social governance and user adoption in Yammer in our webinar.
Starting with the differences between Yammer and SharePoint from a planning and governance perspective, they will move on to real-world best practices and tips for how you can move your organization along on the road of your own social journey!
Transitioning to a new software or platform for your business can be a challenging decision. However, when it comes to an eSourcing platform, the benefits definitely outweigh the challenges. From streamlining your business, to improving internal communication, eSourcing platforms like FlexRFP (TM) can greatly benefit your business.
Leveraging Data in Financial Services to Meet Regulatory Requirements and Cre...Perficient, Inc.
Regulators have increased their scrutiny on the financial services industry in recent years and have levied fines against banks of all sizes – fines that have reached into the billions of dollars.
Because of this, the financial services industry is focusing considerable time and expense on capturing data to meet regulatory requirements in reporting, risk management, and compliance. Gathering, enhancing, and reporting the required data from multiple applications to meet regulatory demands is a significant challenge, and firms often address these data challenges as one-off projects with the objective of complying with a single regulation rather than improving risk management overall. Mergers and acquisitions further complicate these efforts by increasing the number of systems that information needs to be pulled from.
Meanwhile, revenue-generating exercises that could benefit from the availability of better client and market information often go unfunded due to an over-arching focus on regulatory compliance.
Rather than structure your data project as a tactical approach to meet regulatory requirements, learn how your data investment can drive true cost savings, fine avoidance, revenue creation, and competitive advantage.
This event promises:
• An experienced point of view on current regulatory, compliance and anti-money laundering issues that financial institutions are facing.
• Pros and cons of tactical versus strategic approaches to meeting regulatory requirements, specifically around data governance,
• Examples of how you can leverage data governance to drive compliance as well as competitive advantage.
Today\'s best consumers are multi-channel users who rely on different ways to access
businesses whether it\'s the Internet, mobile or apps, to name a few.
Businesses are
focusing on ways to optimize these channels to improve conversion rates and achieve greater results.
However, delivering an optimal customer experience is becoming increasingly more
complex. Consumer\'s expectations are higher than ever, showing less patience for slow-performing sites.
Contact Center as a Service - Challenges and Successes Alan Percy
Contact Centers as a Service opens a range of new opportunities for service providers, offering high-margin customer care applications and improved customer experience features to small and medium businesses. Service providers building or deploying a scalable and reliable CCaaS platform will surely face challenges. We know, because we've seen the hurdles and are going to share some really innovative solutions.
In this session, we talk with Jon Arnold, the principal at J Arnold & Associates, and a leading analyst covering the contact center market.
Speridian Technologies is a global IT solutions provider with an excellent track record for designing, developing and deploying enterprise-wide software solutions to clients, who are leaders in their respective domains in both the public and private sectors.
An Oracle Platinum Partner, our expertise lies in implementing CRM solutions for sales, service, marketing and business intelligence.
Blue Shield of California: Improving Service and Competitiveness with IBM Pur...Perficient, Inc.
To better meet the needs of members and remain competitive, Blue Shield of California needed to speed time-to-market for new offerings by overcoming a lack of automation and an inability to quickly provision systems.
The group chose IBM PureApplication System and IBM Premier Business Partner Perficient to speed deployment by pairing repeatable patterns and cloud delivery on a naturally scalable platform. Provisioning based on patterns allows Blue Shield to simplify management with automation, spend more time on innovation, and accelerate deployments from weeks to a matter of hours.
Blue Shield of CA - Tony Hsieh; Director of Infrastructure Management
Doug Mcculloh, Director, Perficient
Business Agility through Self-Service Messaging - InterConnect 2016Leif Davidsen
Presentation from IBM InterConnect 2016 on how businesses are becoming more agile by deploying their MQ messaging in configurations that provide a greater degree of 'self-service' capabilities - allowing application teams to gain more control and faster access to make changes. Jointly presented by Leif Davidsen and Lee Gavin
Horizon Case Study - Leveraging Portal for the Healthcare IndustryProlifics
Healthcare reform is here and it is important to react to these changes in the marketplace. Horizon leverages the capabilities within IBM WebSphere Portal to do this and recently migrated their Member Portal to Portal 7 giving them a rich UE and capabilities of the Portal platform. They also decoupled themselves from their existing content management system to leverage IBM WCM. This allowing them to provide a more personalized and tailored UE while empowering their business users to seamlessly and quickly reach their customer base. The roadmap is strong at Horizon with planned integration with WebSphere Commerce Server, Connections and Worklight providing an exceptional, collaborative marketplace at the forefront of healthcare in the future.
Succeed with Yammer: Encouraging Adoption with Smart Social GovernancePerficient, Inc.
Microsoft is the leader in Gartner’s most recent Magic Quadrant for Enterprise Social, and Yammer is the driving force behind their success. Yet many administrators and IT stakeholders—while familiar with Microsoft tools like SharePoint—are still uncertain over how to govern an enterprise social network.
How do you maintain security and compliance while still encouraging the sort of open conversation that a platform like Yammer needs to add value?
Two recognized enterprise social experts, Perficient's Rich Wood and Joe Crabtree, discussed social governance and user adoption in Yammer in our webinar.
Starting with the differences between Yammer and SharePoint from a planning and governance perspective, they will move on to real-world best practices and tips for how you can move your organization along on the road of your own social journey!
Transitioning to a new software or platform for your business can be a challenging decision. However, when it comes to an eSourcing platform, the benefits definitely outweigh the challenges. From streamlining your business, to improving internal communication, eSourcing platforms like FlexRFP (TM) can greatly benefit your business.
Leveraging Data in Financial Services to Meet Regulatory Requirements and Cre...Perficient, Inc.
Regulators have increased their scrutiny on the financial services industry in recent years and have levied fines against banks of all sizes – fines that have reached into the billions of dollars.
Because of this, the financial services industry is focusing considerable time and expense on capturing data to meet regulatory requirements in reporting, risk management, and compliance. Gathering, enhancing, and reporting the required data from multiple applications to meet regulatory demands is a significant challenge, and firms often address these data challenges as one-off projects with the objective of complying with a single regulation rather than improving risk management overall. Mergers and acquisitions further complicate these efforts by increasing the number of systems that information needs to be pulled from.
Meanwhile, revenue-generating exercises that could benefit from the availability of better client and market information often go unfunded due to an over-arching focus on regulatory compliance.
Rather than structure your data project as a tactical approach to meet regulatory requirements, learn how your data investment can drive true cost savings, fine avoidance, revenue creation, and competitive advantage.
This event promises:
• An experienced point of view on current regulatory, compliance and anti-money laundering issues that financial institutions are facing.
• Pros and cons of tactical versus strategic approaches to meeting regulatory requirements, specifically around data governance,
• Examples of how you can leverage data governance to drive compliance as well as competitive advantage.
Today\'s best consumers are multi-channel users who rely on different ways to access
businesses whether it\'s the Internet, mobile or apps, to name a few.
Businesses are
focusing on ways to optimize these channels to improve conversion rates and achieve greater results.
However, delivering an optimal customer experience is becoming increasingly more
complex. Consumer\'s expectations are higher than ever, showing less patience for slow-performing sites.
Contact Center as a Service - Challenges and Successes Alan Percy
Contact Centers as a Service opens a range of new opportunities for service providers, offering high-margin customer care applications and improved customer experience features to small and medium businesses. Service providers building or deploying a scalable and reliable CCaaS platform will surely face challenges. We know, because we've seen the hurdles and are going to share some really innovative solutions.
In this session, we talk with Jon Arnold, the principal at J Arnold & Associates, and a leading analyst covering the contact center market.
Speridian Technologies is a global IT solutions provider with an excellent track record for designing, developing and deploying enterprise-wide software solutions to clients, who are leaders in their respective domains in both the public and private sectors.
An Oracle Platinum Partner, our expertise lies in implementing CRM solutions for sales, service, marketing and business intelligence.
Blue Shield of California: Improving Service and Competitiveness with IBM Pur...Perficient, Inc.
To better meet the needs of members and remain competitive, Blue Shield of California needed to speed time-to-market for new offerings by overcoming a lack of automation and an inability to quickly provision systems.
The group chose IBM PureApplication System and IBM Premier Business Partner Perficient to speed deployment by pairing repeatable patterns and cloud delivery on a naturally scalable platform. Provisioning based on patterns allows Blue Shield to simplify management with automation, spend more time on innovation, and accelerate deployments from weeks to a matter of hours.
Blue Shield of CA - Tony Hsieh; Director of Infrastructure Management
Doug Mcculloh, Director, Perficient
Business Agility through Self-Service Messaging - InterConnect 2016Leif Davidsen
Presentation from IBM InterConnect 2016 on how businesses are becoming more agile by deploying their MQ messaging in configurations that provide a greater degree of 'self-service' capabilities - allowing application teams to gain more control and faster access to make changes. Jointly presented by Leif Davidsen and Lee Gavin
Bring Down Costs by Controlling Cloud Capacity Precisely
Chances are, your organization has made the move to a cloud-first IT strategy, or is thinking of doing so in the near future. Cost savings is often a prime motivation, but simply transferring your infrastructure to the cloud does not guarantee lower costs.
Just like your on-premises data center, the cloud requires a careful balance of resources. Too much capacity leads to escalating costs and overspending. Too little, and you can face outages that put your business at risk.
View this webcast to learn strategies for getting the most out of your cloud infrastructure with capacity management. We will cover:
Why capacity management is different for cloud
The top cloud capacity management questions you should be asking
Reporting and ROI
School of Computer & Information SciencesITS-532 Cloud ComTaunyaCoffman887
School of Computer & Information Sciences
ITS-532 Cloud Computing
Chapter 13 – Migrating to the Cloud
Learning Objectives
• Define requirements for migrating an application to the cloud.
• Describe the importance of backing up data before and after moving an application to the
cloud.
• Appreciate the benefit of using experienced consultants to assist with a cloud migration.
• Describe an application in terms of its resource use.
• Define and describe vendor lock-in and discuss ways to avoid it.
• Describe the importance of training employees before, during, and after a cloud migration.
• Describe the importance of establishing a realistic cloud-deployment schedule.
• Discuss key budget factors impacted by the cloud.
• Discuss potential IT governance issues related to the cloud.
• Define and describe cloud bursting.
Migration to the Cloud
• An application can be moved to the cloud quickly.
• There are a myriad of cloud-solution providers who will
eagerly assist by giving you instant access to cloud-
based servers, data storage, and support.
• Like all IT projects, the process of moving an application
to the cloud, or the process of creating and deploying a
new cloud application, should be well planned.
System Requirements
• All IT projects should begin with specific
requirements. The process of taking an
application to the cloud, known as cloud
migration, is no exception. The cloud-
migration process should start with defined
requirements.
Common Cloud System Requirements
• Data security and privacy requirements
• Site capacity plan—the resources that the application initially
needs to operate
• Scalability requirements—the measurable factors that should drive
scaling events
• System uptime requirements
• Business continuity and disaster requirements
• Budget requirements
• Operating system and programming language requirements
Common Cloud System Requirements
Continued
• Type of cloud: public, private, or hybrid
• Single- or multitenant solution requirements
• Data backup requirements
• Client device requirements, such as computer, tablet, or smartphone
support
• Training requirements
• Help desk and support requirements
• Governance and auditing requirements
• Open source software requirements
Common Cloud System Requirements Cont.
• Programming API requirements
• Dashboard and reporting requirements
• Client access requirements
• Data export requirements
Real World: CloudSwitch Cloud Migration
• Many companies have enterprise-based applications
that are widely used by their employees.
• These applications, therefore, are mission critical.
• CloudSwitch provides a downloadable application that
companies can install within their data center and that
securely maps the company’s on-site applications to a
cloud-based solution in a matter of minutes.
Protect Your Existing Data
• Before you begin your application migration to a cloud provider,
make sure that you back up your data so ...
Turning up the HEAT with IBM MobileFirst for iOS Apps (Interconnect 2016)Michael Elder
The landmark partnership between Apple and IBM announced in 2014 set the Internet abuzz. This partnership aims to spark true, mobile-led business change across the enterprise. In this talk, we’ll show you how IBM is using OpenStack, Heat, and DevOps to deploy the MobileFirst Platform for iOS enterprise solutions. We willl tell the story of how we used full-stack application patterns based on OpenStack Heat to provision environments with speed and reliability.
How to Balance System Speed and Risk for Multi-Platform InnovationClaudia Ring
Walking the line between speed to market and stability of mission-critical systems is something many enterprise organizations deal with on a consistent basis, especially when planning a major application release. Multi-speed IT is a term that connotes the difficulty of balancing speed and risk for these enterprises, but also one that inherently defines a solution; moving at different speeds depending on system requirements. While moving at various speeds based on whether you are releasing changes for Systems of Engagement (SOE) or Systems of Record (SOR) can seem negative, it can be used as a stepping stone towards complete enterprise agility and iterative improvements in release management across both types of systems. Join Rosalind Radcliffe, IBM Distinguished Engineer and Chief Architect for DevOps, as she discusses;
How to begin incorporating continuous testing into the release cycle for both SOE's and SOR's
How deployment automation can be incorporated into multi-platform deployments
How earlier, more frequent testing and automated deployments can help stabilize risk while increasing speed
Customer success with using these testing and deployment solutions to achieve agility across both SOE's and SOR's
Patching is Your Friend in the New World Order of EPM and ERP CloudDatavail
Historically, patching was an IT effort to stay on the support path or remove vulnerabilities. Today, in the EPM Cloud market, patching is so much more. This presentation will review several case studies of how clients received free capacities in their patches. Be a hero and make business change.
Mark Willemse - Strategy & Deployment JourneyIBM Sverige
IBM PureApplication System is a cloud application platform that can dramatically accelerate time-to-value and automate deployment and lifecycle management for a broad range of applications. This session outlines the advantages gained and lessons learned from a recently deployment and integration of IBM PureApplication System in detail as well other used cases at customers from various industries so that others can benefit from the accomplishments of this project.
Optimizing TAS Usage at Ford Motor CompanyVMware Tanzu
SpringOne 2021
Session Title: Optimizing TAS Usage at Ford Motor Company
Speakers: Mathivanan Vairaperumal, Consulting Architect at Ford Motor Company; Todd Hall, Application Architect at Ford Motor Company
Op 11 december was Simone Geib bij AMIS te gast. Zij is Director of Product Management bij Oracle en hét gezicht van SOA Suite 12c release. Maar liefst 80 toehoorders zijn bij AMIS bijgepraat over alle ins en outs. Simone nam daarnaast ruim de tijd om alle vragen te beantwoorden.
Similar to Blue Shield of CA Revolutionizes its Portal Environment on IBM PureApplication System (20)
The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year.
In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they are preparing for it. The results are fascinating, and we’ve distilled them into clear actions you can take right now to adapt and prepare for a very different 2020 holiday season.
In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discussed:
How marketers have already adapted and where they see the most opportunity moving forward
What will be different this holiday season and how to adjust your strategy accordingly
Ways to identify and meet changing customer expectations, wants, and needs
How to determine if your priorities or investments should change
What actions you can take right now to be successful
Transforming Pharmacovigilance Workflows with AI & Automation Perficient, Inc.
Medical information call centers have an opportunity to transform the way they capture, code, and analyze adverse events (AEs) and product quality complaints (PQCs) with artificial intelligence (AI) and automation.
The use of such innovative technology improves data quality and consistency, compliance, and operational efficiency. It helps reduce the frequency of your pharmacovigilance (PV) operations resources going home, saying, “I have more to do at the end of the day than I did when I started."
Our one-hour, on-demand webinar shows you how you can use AI and automation to turbo-charge your end-to-end PV system. Use cases and demonstrations will include:
Analyzing safety data
Auto-coding verbatim terms to official medical dictionary terms
Auto-creating an AE case in your database
Converting speech to text
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
Data, when leveraged effectively, can help you segment and target customers, analyze spending habits, and can create a personalized experience that builds value and customer loyalty.
Without a 360-degree view of your customers, you can’t properly target them with real-time personalized offers, advice, and other services. In addition, lack of customer intelligence creates lost opportunities for banks and insurers to cross-sell and upsell new products and services.
Our one-hour webinar covered how customer intelligence platforms can help you engage, acquire, and retain customers.
Oracle Strategic Modeling Live: Defined. Discussed. Demonstrated.Perficient, Inc.
The only thing certain about forecasting in a volatile economy is that the future is unpredictable. Historically, organizations have effectively utilized statistical techniques for short-term business planning, but leveraging actuals no longer allows us to predict the future. The ability to be prepared, responsive, and agile under these conditions is becoming a crucial success factor. Oracle Strategic Modeling can help you better navigate change to cope with uncertainty.
If your CFO’s questions regarding earnings, liquidity, and cash flow are unceasing and far-reaching, watch our on-demand webinar for a deep dive into strategic modeling. We modeled real-world scenarios to show how you can:
Quickly and easily develop a hierarchical model of your business
Leverage multiple pre-built functions to forecast key performance drivers
Provide transparency on forecasted financials via audit trail
Utilize goal seek to set financial targets and estimate the financials drivers necessary to achieve it
Perform sophisticated “what-if” analysis via simulations to improve the accuracy of your forecast
Use built-in dashboard functionality to deliver powerful reporting capabilities
While many stay-at-home orders have been lifted, consumers’ new digital buying behaviors and habits are here to stay. Watch our panel discussion on the accelerated need for commerce and learn how commerce and content can transform our digital economy.
Topics include:
-What is the “experience economy” and how do you leverage it? -If you move beyond product and price, what’s next?
-How business models have shifted and what you can do to break down silos and leverage new processes to capture the digital dollar.
-How organizations have built agile teams to address the ever-changing needs of customers, including responsive approaches that address the omnichannel consumer.
-Technologies that are best suited to enable your business and customers – and how headless commerce has changed the game.
-How the future of commerce is changing, and what you should do now to prepare.
Our panel features Jordan Jewell, IDC Research analyst known for his insight into the commerce industry. Joining him from Perficient is general manager Brian Beckham, who brings deep expertise in content management and empowering organizations in their digital transformations. Rounding out the panel is Episerver’s Joey Moore, who has spent the last decade helping organizations across the globe advance their digital maturity.
Centene's Financial Transformation Journey: A OneStream Success StoryPerficient, Inc.
Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.
Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.
Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.
Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:
-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements
WHODrug Koda, developed by Uppsala Monitoring Centre (UMC), is an automated coding service, which uses artificial intelligence (AI) to automate the coding of drug names and ATC selections, improving consistency and operational efficiency. It can also be used to accelerate dictionary upgrades, including the transition from WHODrug B2 format to B3.
Through API (Application Programming Interface) web services, the coding engine can be integrated with custom or off-the-shelf drug safety, medical coding, or data management systems.
In this webinar, Perficient and UMC discussed WHODrug Koda and how you can integrate it into your medical coding activities.
Preparing for Your Oracle, Medidata, and Veeva CTMS Migration ProjectPerficient, Inc.
There are multiple reasons why companies migrate to a new clinical trial management system (CTMS). Still, the two most common are mergers and acquisitions (i.e., CTMS consolidation) and the desire to switch CTMS vendors. Regardless of the reason, many of the best practices, processes, and tools are the same.
In this webinar, we looked at the migration approaches taken across several case studies. You’ll come away with an understanding of:
Pros and cons of each CTMS migration method
Types of migration tools, including APIs, ETL tools, and adapters
Approximate timelines and costs associated with each migration method
The topics discussed in this webinar can be applied to any CTMS migration project, whether you’re moving to or from Oracle’s Siebel CTMS, Medidata’s Rave CTMS, and Veeva’s Vault CTMS.
Accelerating Partner Management: How Manufacturers Can Navigate Covid-19Perficient, Inc.
The pandemic has ushered in a new normal for manufacturers, and the impact of digital communication is more important than ever.
View our on-demand webinar with Tony Kratovil, Regional Vice President of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient. They covered why the right digital strategies are critical for manufacturers in the wake of COVID-19.
Our webinar covered:
Current challenges with forecasting, collaboration, and disruptions to distribution networks.
Insights for stabilizing operations, accelerating partner management, and developing a digital strategy that differentiates your business.
Candid Q&A with real-world examples.
New Work.com resources to help manufacturers restart safely and rebuild.
Tools and resources to move forward – fast.
The Critical Role of Audience Intelligence with Eric Enge and Rand FishkinPerficient, Inc.
Things move quickly in marketing. How do you identify what your customers need and how you can help? Now more than ever, audience intelligence is the key.
Audience intelligence is about understanding your target customers, their needs, what resonates with them, and how you can reach them. Eric Enge (Digital Marketing Principal, Perficient) and Rand Fishkin (Co-Founder & CEO, SparkToro) discussed this topic live on May 7, 2020. Watch to hear tactics for gaining a better understanding of your customers, how to use audience intelligence to optimize your marketing now, and more.
Cardtronics, the global leader in ATM deployment and management, decided to retire its on-premises Hyperion solution to gain the operational efficiencies, features, and functionality provided by a best-in-class cloud solution.
Cardtronics chose Oracle EPM Cloud including Financial Consolidation and Close, Planning, Management Reporting, Account Reconciliation, Enterprise Data Management, as well as Oracle Analytics Cloud.
In this video, project owner Richard Ng, director, financial systems, Cardtronics, discusses the migration to Oracle EPM Cloud including:
Multi-release 18-month deployment schedule across multiple countries
Benefits of a global Chart of Accounts for ERP and EPM
Seamless integration across ERP Cloud, HCM Cloud, and EPM Cloud
Preparing for Project Cortex and the Future of Knowledge ManagementPerficient, Inc.
Microsoft has turned traditional enterprise content management on its head with its recent announcement of Project Cortex.
Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, content, and people and delivers it in the apps you use every day – Office, Outlook, and Teams.
This webinar examined Project Cortex in more detail, including:
• What is Project Cortex?
• Why is Project Cortex different than other knowledge network projects previously introduced?
• How does incorporating AI and automation change the game?
• What is possible with Project Cortex?
• What can you do to prepare?
Utilizing Microsoft 365 Security for Remote Work Perficient, Inc.
With an increasingly mobile workforce, and the spread of shadow IT, the rapid rise of cybercrime - companies must find unique ways to effectively manage their sprawling SaaS portfolio.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
2. Please Note
IBM’s statements regarding its plans, directions, and intent are subject to change
or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general
product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a
commitment, promise, or legal obligation to deliver any material, code or
functionality. Information about potential future products may not be incorporated
into any contract. The development, release, and timing of any future features or
functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM
benchmarks in a controlled environment. The actual throughput or performance
that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream,
the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results
similar to those stated here.
3.
4. Blue Shield of California, an independent member of the Blue Shield
Association, is a not-for-profit health plan dedicated to providing
Californians with access to high-quality health care at an
affordable price. With over 3 million members and 5,000
employees, they are one of the largest healthcare providers in CA.
Starting in 2014, the Affordable Care Act (ACA) will fundamentally change the
healthcare insurance market. Motivated by the ACA requirements and participation in
"Covered California" Healthcare Insurance Exchange, Blue Shield of California
needed to create an exceptional web experience for their Members, Providers,
Producers and Employees. With Open Enrollment beginning in the Fall, their new
Member Portal needs to be ready by October 1st. Blue Shield anticipates much
higher activity on their website as a result of the Exchange given that California will
be one of, if not the, country's largest state-run Exchanges; and Blue Shield is a key
heath plan participant.
Blue Shield of California
5. Challenges
Blue Shield of California team’s Needs and/or Challenges:
•Had non-converged, standalone, legacy mid-range infrastructure
•Applications pattern & topologies were inconsistent in some cases non-existent.
•Manual provisioning of a new application environment – building a legacy environment –
took up to 4 months
• It is labor intensive, time consuming, and costly.
•Capacity/performance scaling requests took weeks
•Difficult to build an environment; too many pieces to put in place
•To stand up a new environment required staff from a number of different organizations in
IT, as patterns weren’t centralized
• It is labor intensive, time consuming, and costly.
•Procurement of separate WAS and DB2 software licensing added time to deploy, as well as
additional expense
•License tracking of IBM software presented challenges
6. Why Blue Shield of California Decided on PureApp
• End to end patterns that include infrastructure and software, including some shared services
• Consistent patterns, builds and time to build.
• Consistent method of customizations to an environment
Customizable patterns are an available option
• Able to spin up different environments for different purposes
• Well suited for agile development
• Shared services save on time to deploy/implement
• When we build a pattern now, it has the shared service automatically built into the pattern,
allowing us to have a consistent implementation of the services (monitoring, application
caching, OS patching)
• Following best practices application topology
• Virtual dynamic scaling capability is much easier
• Single pane of glass for entire platform
• Centralized logging features
• Cost savings due to shorter deployment times
• Fewer resources or handoffs to build
• Easier to do licensing, as are keeping track internally in the tool (unlimited application and database
(DB2) licensing)
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7. Why Blue Shield of California Decided on PureApp
Time Savings thru avoided design, procurement, installation,
configuration activities
Simplicity beginning w/ ordering process, culminating in system
arriving ready to plug in
Portal Pattern delivering expertise reduced development timeline
Single support number delivers simplicity in obtaining help
Strategic solution enabling instantaneous adoption of cloud
principles for competitive advantage
7
A new vocabulary: Hours instead of weeks.
8. •A national IT & Business consulting
firm, with expert teams focused on
helping our clients implement
compelling, useful customer
experiences.
•
•Fast Facts:
•Founded 1997
•$400 MM+ in annualized revenues
•24 locations in North America
•Offshore in Europe, China and India
•2400 + employees
•80% of revenue from recurring
clients
•Served 450+ clients in past 12
months
8
9. Award Winning – Trusted IBM Premier Partner
IBM Premier BP for 17 years
•Industry Focused & Authorized:
• Healthcare, Financial Services & Retail
•IBM Capability Authorized
• Smarter Commerce, Business Analytics, ECM,
Healthcare IM Data Governance
Award Winning Solutions:
•2014 Innovation Pure and Simple Collaboration Solution
•2014 Exceptional Digital Experience Portal Partner of the year
•2013 System Integration Partner of the Year
•2012 Information Management Integration Excellence Award
•2012 Healthcare Integration Excellence Award
•2011 Business Analytics Achievement Award
•2011, 2008, 2006 WebSphere Portal Distinguished Partner
(sole North American recipient and first-ever three-time winner)
10. Blue Shield’s Solution
Consumerism of HealthCare
Trends and Market Reality
Needs for Creating a Unique Member Experience
Business Drivers
Perficient’s Connected Health Expertise
Ranked by HealthCare
Connected Health, Integrated Health & Health Analytics
Perficient’s Portal Expertise
850 Portal Deployments
11. BlueShield of California Solution
Member Portal Rebuild leveraging the WebSphere Portal Pattern
Modifications of the Pattern for BlueShield CA
WODM Pattern for Claims Processing – Best Practices
Creation - deployment of the Rules for Claims
Message Broker Patterns
DataPower Patterns (Virtual Systems)
Development of Custom Pattern for KONY Mobile Solutions
Pattern Version Deployment
Lifecycle Management
Script Packages for Patterns Customization
HADR (Highly Available Data Replication)
DB2 Hardening Scripting to BSC Standards
23. Virtual System Instance – virtual machines
vms may be treated
as BAU deployment
BUT, we recommend
“patternizing” any
changes
24. Portal Pattern Does ...
Drag-and-drop simplicity
for multiple deployment
types
Never install/manually
cluster Portal again
Customizable via script
packages
Portal Pattern Does
NOT
Security configuration
Application, Content,
page deployment
Application Data
HADR on DBs
26. In Summary
Hours vs. Weeks the New Normal
Dependable Pattern Deployment
Ensures Best Practices
Minimize Hand Offs
Partnering with Perficient & IBM A Success Story
28. We Value Your Feedback
Don’t forget to submit your Impact session and speaker
feedback! Your feedback is very important to us – we use it to
continually improve the conference.
Use the Conference Mobile App or the online Agenda Builder to
quickly submit your survey
• Navigate to “Surveys” to see a view of surveys for sessions
you’ve attended
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