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Seeking Senior Level Assignments as a Profit Center Head / Lead Consultant in Business
Development/ Sales & Marketing/ Personnel Management; preferably in Hospital /FMCG sector.
Professional Synopsis
Corporate Marketing, Sales & Collections Manager with 25+ years of chronicled success in assignments
in Sales & Marketing, Business Development, and Key Account Management in the Hospital FMCG
industries
 Expertise in implementing innovative sales and marketing programs/ plans to enhance product
visibility and escalate revenue. Adept in all functional areas of Sales & Marketing.
 Areas of Expertise includes Sales & Marketing, Collections Management, Management &
Leadership, Administration & Supervision, Logistics, Network Management
 Understanding of Business Development through direct, dealer & institutional sales.
 Exceptional communication & presentation skills with proven analytical & servicing abilities.
Core Competencies
- Strategy Planning - Sales & Marketing - Business Development
- Collection Management - ROI Accountability - Channel Management
- Finance & Budgeting - Key Account Management - Coordination
- Team Management - Product Promotion & Launches -Training & Development
Skill Sets
Business Development
Overseeing sales and marketing operations, in order to achieve sales volumes.
Identifying new markets and developing network and positioning brands in premium position
Tapping prospective clients for deeper market penetration and further reach.
Tracking market/ competitor trends and analyzing the same to keep abreast of changing client
requirements.
Collections Management
Management of Collection Team & Driving Collections for desired results.
Managing the delinquency limits as prescribed by the organization.
Direct review with the executives, negotiations with chronic customers for resolution.
Keeping Early Default levels within control.
Strategy Planning
Developing periodic business plans & strategies, in coordination with micro/macro plans of organization.
Planning & scheduling individual/ team assignments to achieve preset goals within time, quality & cost
parameters.
Streamlining preexisting processes/ procedures to enhance efficiency, minimizing operational time & costs.
Responsible for manpower planning for front line sales operations
Isaac Ezra Samuel
Tel: +971 50 6244586
Home Phone +971 4 2976040
Skype : isaacesamuel
Email ID : isaacesamuel@hotmail.com
Distribution Management
Developing and appointing new business partners to expand product reach in the market.
Close interaction with dealers, distributors, retail outlets & franchisees to assist them in product promotion.
Monitoring, mentoring & motivating the sales team for effective functioning & accomplishment of individual
& team goals.
Product Promotions
Devising & Planning pre & post marketing activities for successful launching of new products.
Organizing various events as per the requirements for promotion /Brand awareness of the products.
Team Management
Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations
and meeting of individual & group targets. Creating and sustaining a dynamic environment that fosters
development opportunities.
Conducting training sessions & in house forums to boost the technical and soft skills of the associates.
Organizational Details
Sales Manager – MENA (Middle East and North Africa) 2009 – Date
European Medical Services
European Medical Services (EMS), is a United Arab Emirates based company offering Consultancy in
medical projects Biomedical Equipment sourcing and supply, BOT (Build Operating and Transfer)
models for Healthcare facilities, Clinical Laboratory Management - Design and Instrumentation
Specification Consultancy, Accreditation, Internal & External Quality Audits, Quality Improvement &
Standardization, Pathology Consultation.
Responsibilities include:
Overall growth of the Company, expanding the division by adding new companies to the existing list of
vendors and ensuring that they are a profitable asset to the department, employing new staff , training
them in product knowledge and developing their selling skills.
Key strength: Hospital set up
Companies expanded during this period
A) Cambridge Nutritional Sciences – Food intolerance test
B) Arctico - Medical refrigerators
C) Tektraco – Medcial Gases, Nurse call Systems and Pneumatic System
Combined profit : Jan- Oct 2014 is AED 28,800,000.00
Projects undertaken and completed in Africa
A. Mumbasa – Bokomoso Private Hospital
a. A 120 bed hospital, Complete equipment supply including OT
B. Kampala – Victoria University Hospital
a. Complete design, setup and handover.
C. Mafraq Hospital in AbuDhabi
a. Medical Gases and Pneumatic System, Hospital Beds, Hospital Furniture
Cardiac Rehabilitation Center
D. Jimi Hospital AlAin
a. Medical Gases and Pneumatic System, Hospital Beds, Hospital Furniture.
Laboratory Design and equip. Security System, Vehicle tracking system.
Nurse Call System. Ambulance supply. Complete CSSD setup.
Marketing Manager, Middle East (Middle East and North Africa) 2005 – 2009
Gordon Laboratory Group ME Ltd. UK
The company provides medical diagnostics onsite facilities
Responsibilities included
1. Established Gordon labs, as a company in the United Arab Emirates. Setup the entire office,
starting from forming a Branch of an International Company in the free zone. Opening Bank
accounts, Recruiting staff and overall Management of the company.
2. Liaising with the Free Zone authorities for visa processing, trade license renewal.
3. Follow up of payments
4. Monitoring market trends
5. Create and Manage new accounts for Gordon labs.
6. Sourcing equipments/consumables required for the Laboratory.
Achievements
In a short span of 2 ½ years the following new contracts were achieved where in house laboratories were
developed according to the needs of the hospital/clinic
1. Royal Hospital- Sharjah : A state of the Art 160 bed private hospital
2. Crown Hospital- Sharjah : A Day care private hospital
3. Wellcare Medical Centre : A multi speciality private clinic
4. Apollo Medical and Diagnostics : Management and operations of the diagnostic centre
5. Jenan Medical Centre
New contracts also signed with:
1. Urology Hospital at DHCC
2. Medical Diagnostic Centre- Syria
Manager, Laboratory Division 1987-2005
City Pharmacy ( United Arab Emirates )
Responsible for overall growth of the department, expanding the division by adding new companies to the
existing division and ensuring that they are a profitable asset to the department.
Medical Representative 1984-1987
Citadel Fine Pharmaceutical Ltd. India
During this period launched the company in Satna and Raipur successfully.
Educational Credentials
1984 BSc Lucknow University
Training & Certification
March 1988 Ames Miles Dubai
Feb 1989 Ames Miles Dubai
April 1990 Ames Miles Cyprus
Oct 1994 Nikon Japan
April 1995 Radiometer Denmark
Oct 1996 Accumed UK
Feb 1999 Diesse Dubai
Sept 1999 Fisher Scientific Dubai
Oct 2000 Genprobe USA
May 2001 Radiometer Cyprus
July 2003 Radiometer Denmark
March 2005 Radiometer Portugal
Personal Details
Date of Birth : 8th
November 1963
Passport No : Z 2032858 Date of Issue : 2010 Expiry : 2020
Marital Status : Married
Address : C/O Gladys Samuel ; P.O. Box: 106 ; Dubai ; United Arab Emirates
References will be furnished on Request

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ICV2015

  • 1. Seeking Senior Level Assignments as a Profit Center Head / Lead Consultant in Business Development/ Sales & Marketing/ Personnel Management; preferably in Hospital /FMCG sector. Professional Synopsis Corporate Marketing, Sales & Collections Manager with 25+ years of chronicled success in assignments in Sales & Marketing, Business Development, and Key Account Management in the Hospital FMCG industries  Expertise in implementing innovative sales and marketing programs/ plans to enhance product visibility and escalate revenue. Adept in all functional areas of Sales & Marketing.  Areas of Expertise includes Sales & Marketing, Collections Management, Management & Leadership, Administration & Supervision, Logistics, Network Management  Understanding of Business Development through direct, dealer & institutional sales.  Exceptional communication & presentation skills with proven analytical & servicing abilities. Core Competencies - Strategy Planning - Sales & Marketing - Business Development - Collection Management - ROI Accountability - Channel Management - Finance & Budgeting - Key Account Management - Coordination - Team Management - Product Promotion & Launches -Training & Development Skill Sets Business Development Overseeing sales and marketing operations, in order to achieve sales volumes. Identifying new markets and developing network and positioning brands in premium position Tapping prospective clients for deeper market penetration and further reach. Tracking market/ competitor trends and analyzing the same to keep abreast of changing client requirements. Collections Management Management of Collection Team & Driving Collections for desired results. Managing the delinquency limits as prescribed by the organization. Direct review with the executives, negotiations with chronic customers for resolution. Keeping Early Default levels within control. Strategy Planning Developing periodic business plans & strategies, in coordination with micro/macro plans of organization. Planning & scheduling individual/ team assignments to achieve preset goals within time, quality & cost parameters. Streamlining preexisting processes/ procedures to enhance efficiency, minimizing operational time & costs. Responsible for manpower planning for front line sales operations Isaac Ezra Samuel Tel: +971 50 6244586 Home Phone +971 4 2976040 Skype : isaacesamuel Email ID : isaacesamuel@hotmail.com
  • 2. Distribution Management Developing and appointing new business partners to expand product reach in the market. Close interaction with dealers, distributors, retail outlets & franchisees to assist them in product promotion. Monitoring, mentoring & motivating the sales team for effective functioning & accomplishment of individual & team goals. Product Promotions Devising & Planning pre & post marketing activities for successful launching of new products. Organizing various events as per the requirements for promotion /Brand awareness of the products. Team Management Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations and meeting of individual & group targets. Creating and sustaining a dynamic environment that fosters development opportunities. Conducting training sessions & in house forums to boost the technical and soft skills of the associates. Organizational Details Sales Manager – MENA (Middle East and North Africa) 2009 – Date European Medical Services European Medical Services (EMS), is a United Arab Emirates based company offering Consultancy in medical projects Biomedical Equipment sourcing and supply, BOT (Build Operating and Transfer) models for Healthcare facilities, Clinical Laboratory Management - Design and Instrumentation Specification Consultancy, Accreditation, Internal & External Quality Audits, Quality Improvement & Standardization, Pathology Consultation. Responsibilities include: Overall growth of the Company, expanding the division by adding new companies to the existing list of vendors and ensuring that they are a profitable asset to the department, employing new staff , training them in product knowledge and developing their selling skills. Key strength: Hospital set up Companies expanded during this period A) Cambridge Nutritional Sciences – Food intolerance test B) Arctico - Medical refrigerators C) Tektraco – Medcial Gases, Nurse call Systems and Pneumatic System Combined profit : Jan- Oct 2014 is AED 28,800,000.00 Projects undertaken and completed in Africa A. Mumbasa – Bokomoso Private Hospital a. A 120 bed hospital, Complete equipment supply including OT B. Kampala – Victoria University Hospital a. Complete design, setup and handover. C. Mafraq Hospital in AbuDhabi a. Medical Gases and Pneumatic System, Hospital Beds, Hospital Furniture Cardiac Rehabilitation Center D. Jimi Hospital AlAin a. Medical Gases and Pneumatic System, Hospital Beds, Hospital Furniture. Laboratory Design and equip. Security System, Vehicle tracking system. Nurse Call System. Ambulance supply. Complete CSSD setup.
  • 3. Marketing Manager, Middle East (Middle East and North Africa) 2005 – 2009 Gordon Laboratory Group ME Ltd. UK The company provides medical diagnostics onsite facilities Responsibilities included 1. Established Gordon labs, as a company in the United Arab Emirates. Setup the entire office, starting from forming a Branch of an International Company in the free zone. Opening Bank accounts, Recruiting staff and overall Management of the company. 2. Liaising with the Free Zone authorities for visa processing, trade license renewal. 3. Follow up of payments 4. Monitoring market trends 5. Create and Manage new accounts for Gordon labs. 6. Sourcing equipments/consumables required for the Laboratory. Achievements In a short span of 2 ½ years the following new contracts were achieved where in house laboratories were developed according to the needs of the hospital/clinic 1. Royal Hospital- Sharjah : A state of the Art 160 bed private hospital 2. Crown Hospital- Sharjah : A Day care private hospital 3. Wellcare Medical Centre : A multi speciality private clinic 4. Apollo Medical and Diagnostics : Management and operations of the diagnostic centre 5. Jenan Medical Centre New contracts also signed with: 1. Urology Hospital at DHCC 2. Medical Diagnostic Centre- Syria Manager, Laboratory Division 1987-2005 City Pharmacy ( United Arab Emirates ) Responsible for overall growth of the department, expanding the division by adding new companies to the existing division and ensuring that they are a profitable asset to the department. Medical Representative 1984-1987 Citadel Fine Pharmaceutical Ltd. India During this period launched the company in Satna and Raipur successfully. Educational Credentials 1984 BSc Lucknow University
  • 4. Training & Certification March 1988 Ames Miles Dubai Feb 1989 Ames Miles Dubai April 1990 Ames Miles Cyprus Oct 1994 Nikon Japan April 1995 Radiometer Denmark Oct 1996 Accumed UK Feb 1999 Diesse Dubai Sept 1999 Fisher Scientific Dubai Oct 2000 Genprobe USA May 2001 Radiometer Cyprus July 2003 Radiometer Denmark March 2005 Radiometer Portugal Personal Details Date of Birth : 8th November 1963 Passport No : Z 2032858 Date of Issue : 2010 Expiry : 2020 Marital Status : Married Address : C/O Gladys Samuel ; P.O. Box: 106 ; Dubai ; United Arab Emirates References will be furnished on Request