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CURRICULUM VITAE
Quresh Abbas Ali Sattuwala
P.O. Box 54334, Dubai
Mobile: +971 50 4966409
Email: qureshabbas@gmail.com
Profile Summary:
“15 years+ of experience in the field of Pharmaceutical Warehousing & Distribution”
DAFZA Procedure Experienced 14 years.
UAE License holder in Dangerous Goods Handling
STRENGTHS& KEY SKILLS:
 Warehousing – Distribution  Import/Export  Freight forwarding
 A-Z cross-functional activities
related to Pharma product storage
 Dangerous goods handling  Trainings
 UAE customs regulations and
procedure
 International customs
regulations and procedure
 SAP applications
Career Objective
To develop my professional career in a team environment, to sharpen my professional and warehousing skillsand
to contribute to the success of my employers in particular and the society at large
ExecutiveSummary
 Established leadership,demonstrated by commendable achievements in managingdifferent areas of the
warehousing functions
 Technical proficiency and analytical skills acquired through varied responsibilities
 Adaptability and proven communication skillswith the ability to work well in a team
Organizational Experience
Hospira A Company
Dubai, UAE.
Position: Supply Chain & Customer Service Specialist
Middle East & Africa Region
From Jan 2015 till date.
Managingcomplete Supply Chain/Logistics & Customer Serviceoperations for South Africa ,Qatar,Bahrain,Oman &
Libya markets.
Customer Service Management:
 Management of Customer Service Scorecard which includes PerfectOrders, Market Forecast Compliance
and resolvingsupply issues.
 Liaisingwith various warehouses based in Australia/Netherlands/US/India/UAEfor timely execution of
shipments.

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 Ensuringsmooth processingof all activities fromOrder to Cash.
 L/C documentation, Co-ordination and negotiation with customers/banks.
 Liaiseand co-ordinatewith all concerned department to ensure smooth order execution.
 Samples order execution from Regulatory and Tender departments.
Forecasting/Demand Planning:
 Facilitatingstock availability for urgent/ad-hoc requests for more than 200+ SKU's across themanaged
markets.
 Ensuringextra demand request gets uploaded in planningsoftwareto meet the demand and execute
timely STO.
 Workingwith deployment to agree forecasts and then determining future supply requirement.
 Workingwith distributors in ascertainingforecastingplansbased on the rate of consumption for the
products and aligningwith business objectives helpingin achieving theoverall plan.
 Managingsupply issues and developingalternativeplanswhen delivery schedules cannotbe met.
Logistics:
 Liaisingwith 3PL for ensuringshipments are handled as per SOP's and lookingafter documentation for
Customs clearancefor Air/Sea shipments.
 Advising3PL on issues related to Active & Passivepackagingfor pharma products.
 Makingsure that all Cool / DG & General shipments are consolidated whenever possibleto saveexcess
shipments costs.
 Regular interaction and periodic meeting with the sales team regardingfeedback, performance, targets,
problems, etc.
 Supervisingregional warehouse/ distribution activities.
 Negotiating with freight forwarders for competitive rates and service.
 Maintain excellentcustomer rapport.
Hospira Enterprises BV
Dubai Airport Free zone
Dubai, UAE
From Jan 2001 to August 2006:
Position: Logistics and Warehouse Associate
From Aug 2006 to Sept 2010:
Position: Senior Logistics and Material specialist
From Sept 2010 to Dec 2014:
Position: Logistics and Warehouse Supervisor
Responsibilities include:
IMPORTS
 Receive pre alerts from Import Suppliers.
 Liaise with freight forwarder in clearing of import shipment.
 Inspecting Inbound cargo pallets/ boxes, if any damages found, report to CSD Manager.
 Review all inbound cargo temperature recorders and tiny tags. And ensuring that temperature was maintained
correctly in transit, if not report to QA.
 Inbound cargo tallying with pre alert documents, if any discrepancies report to origin station.
 Managing stock allocation & finalizing the Import job order sheets.
 Allocation and stackingof stocks atlocations.

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 Updating SAP with stocks/inventory once the shipments are thoroughly checked.
 Advise CSD on updatingSAP.
Exports
 Receipt of Pick Order (Pick List) from CSD.
 Verification of pick order with physical quantities.
 Picking and packing of stocks as per sales order.
 Inspect outbound packages including labels with handling instructions.
 Ensure special packages are done for DGR CARGO.
 Cross check export documents with pick list.
 Preparation of Packing Lists according to the dispatches required with relevant information (BOE)
 After getting confirmation of export from logistics,coordinating with Frt. Forwarder to pick the cargo.
 Preparation of delivery advicefor confirmation of consignment picked up by the Freight Forwarder.
 Updating the inventory in SAP by doingPGI (Post Good Issue) once the shipment is dispatched fromthe
warehouse.
 Ensure that the dispatches are as per schedule
 Carryout physical inventory count on a regular basis, using standard procedures, take corrective action if
required.
 Preparing month end inventory reports.
 Ensure that all warehouse employees are properly trained.
 Ensure that good housekeeping standards are maintained throughout the warehouse areas and ensure all FIRE
EXITS and gangways are clear of obstruction.
 ProvidingExpired inventory details / information to QA and CSD Manager to proceed in arrangingdestruction
process.
 Make recommendations when opportunities are seen for improvements in warehouse for packing and
packaging materials.
 Carry out any other reasonableduties as and when necessary to ensure the smooth and efficient running of the
department.
General Responsibilities
 Liaise with vendors for Packing Materials.
 Liaise with Air Conditioning Maintenance Company for timely servicing and check ups
 Warehousetemperature is maintained atoptimum level i.e. ambient 15-25oC & 2-8oC fridge:
 Warehouseis kept cleaned at all times:
 All equipments arefunctional and arecalibrated appropriately & Licenses arerenewed appropriately:
 Inventory is checked routinely and necessary action(s) taken in caseof any deviations:
Debenhams Departmental Stores
Dubai, UAE.
Position: Sales Supervisor
From Jan 1999 to Dec 2000
Profile included:
 To followthe store operation system guided by the company and to guide all the staffs in storeissues.
 To give general acknowledgments to the staffs aboutthe product after every new Stock.
 To conductWeekly Trainings and Meetings on the subjectgiven by the Operations.
 Formulation of business reports and estimation of target for all staffs in individual Basisand for entire store.
 Oversee and monitor all pointof sales activities in thestore which includes - sales transactions,tracking
customer orders and payments, registeringsaleand maintaininginventory updates,providingservice,handling
returns and refunds, gathering consumer data for feedback.
 To apply different strategies for the Liquidation of Non-Moving stock.
 Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and
profitability.
 Prepares action plans by individualsas well as by team for effective search of sales leads and prospects.
 Create store presentations,ideas,and concept to successfully promotestore merchandises.

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 Ensure customer needs are met and complaints/ queries areresolved in a timely manner.
Educational Background
KC College of Commerce, Mumbai, India
 Bachelor of Commerce, April 2000
(Secured First Class with Distinction)
Indian High School, Bahrain
 Grade 12 exam (C.B.S.C), March 1997
(Stood First in the Commerce Stream with 76%)
Professional Certification
 (DGR Certification)Certified Dangerous Goods Regulation.
 Certified Supervisory Managerial Skills in Nov-2013
 Vice Captain of school Volley Ball team
 Participated in various Inter House competitions including Table Tennis, Cricket, Football, and Volleyball
 Participated and won in several cultural activities, elocutions conducted at school level
IT/Computer Knowledge: Proficiency and Hands-on experience on the following software:
 MS - Office (Word, Excel & PowerPoint)
 Multimedia Designing.
 SAP applications
Personal Details
Date of Birth: Dec 12, 1979
Languages Known: English,Hindi and Gujarati
Marital Status: Married
No. of dependents: 03
Driving License: Valid UAE drivingLicense
References
Good and Reliablereferences will beprovided if required.