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2012 Resume
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- 3. SENIOR TECHNICAL PROJECTMANAGER • Technical Project Management • System Architecture • End User Computing Standardization
- 4. Introduction • Proficient at establishing standards, leading teams in evaluating new technology, directing projects, and defining innovative solutions. Develops strong relationships with vendors, participating in their advisory councils and standards boards, and has a professional manner that fosters solid partnerships with global users, cross-functional teams, peers and executives. • Versatile, dynamic IT Professional has extensive experience developing enterprise-wide tactical/strategic roadmaps for hardware, managed output services, imaging and peripheral equipment. • A highly rated SME in his field, he reported directly to the Chief Technology Officer (CTO).
- 5. Core Competencies • Strategic/Tactical IT Planning • End User Hardware • Systems Standardization Architecture • Proactive Innovation • Vendor Relationship • Business-to-IT Leadership Management • Global Team Leadership • Global Project Diversification
- 6. VENDOR RELATIONSHIPS HP Kingston NEC AMD IBM Insight Dell Lexmark Fujitsu Microsoft Sony Intel Canon Toshiba Iomega Xerox
- 7. Career Highlights • SavedKraft $100M in IT expenses • Member of PC Configuration by defining detailed managed Services to seamlessly design output services (MOS) roadmap. improvements to PC standards. • Enabled Kraft Foods to save $50M • EDS Release Manager for Kraft‟s by developing comprehensive $30M PenPad Refresh project hardware standards. impacting 2700 U.S. sales reps. • Proactively collaborated with R&D • Architected blueprint for Kraft‟s to develop innovative solutions to transition from Lenovo-based to elevate end-user experience. DELL-based systems. • Member of PC Configuration Services to seamlessly design improvements to PC standards.
- 8. Honors • Presented awardby EDS HR Vice • Youngest technologist to President for saving the U.S represent Kraft‟s PC users at Government >$1M by single- Altria PC Alliance Board handedly completing a four- standards meetings. month, five-person database • Received „Above and Beyond Call project in a week. of Duty‟ award for saving Kraft • Actively participated in $7M/year by standardizing development of new hardware PCs, 2003. features for 15 major • Earned IT Breakthrough Award manufacturing companies, (2) for 1) leading global virtual including NEC, Hewlett-Packard, team projects, and 2) deploying Targus and Lexmark. PCs domestically, while managing technology support.
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- 10. Operative Media, New YorkCity, NY Security Audit Project Manager (Consultant) 2012
- 11. Experience Manage aSSAE-16 (new version of SAS70) Audit Project. Ensuring that Operative Media follows controls in place for financial, technical and physical security.
- 12. Quality Technology Solutions, Parsippany,NJ Technical Project Manager 2011 – 2012
- 13. Experience • Managed engineeringstaff on $100k+ external infrastructure projects. • Initiated innovative and pioneering ways to handle project management activities (use of SharePoint to track milestones, schedule planning, etc.)
- 14. Hewlett-Packard Company, New Providence,NJ End User IT Hardware Standardization and Strategy 2008 – 2010 Note: HP acquired EDS in 2008
- 15. Experience • IT BreakthroughAward-winning • Consolidated and streamlined the Project Manager for global, PMR process by creating a enterprise PC Accessory SharePoint portal for sharing Procurement Portal. input. • Originated policy to add “incident • Meets with vendors to foster rate” and “user experience” to the partnership and define criteria for yearly PC refreshes. capabilities and advantages. • Dramatically reduces incident reports as owner of Problem Management Records (PMR) for hardware technology.
- 16. Electronic Data Systems(EDS) – Bedminster, NJ IT Hardware Architect & Strategist 2007 - 2008
- 17. Experience • Collaborated withportfolio teams to ensure synergy across internal/external global clients. • Led major global hardware transition projects. • Defined strategic roadmaps for all hardware systems. • Created all standards for local/networked workstations and peripherals. • Managed hardware vendor relationships such as Dell, Microsoft and Intel.
- 18. EDS - KraftFoods Account East Hanover, NJ IT Release Manager for Kraft Account 2006 - 2007 Note: Kraft Outsourced IT Department to EDS on 06/2006
- 19. Experience • Reported directlyto the company CTO. • Defined strategic roadmaps for hardware, imaging systems, group end-user equipment, and managed output services. • Liaison between client representatives and EDS, facilitating tactical and strategic rollouts. • Assisted with Service Release Management (SRM) role including workstation hardware. • Managed a team doing physical hardware testing against created images.
- 20. Kraft Foods Head ofGlobal Workstation Hardware Standards 2000-2006 Note: Kraft Acquired Nabisco in 2000
- 21. Experience • Managed standardsand architecture for 70,000 machines across 72 countries. • Participated in Requests for Proposals, and made „go/no-go‟ decisions related to hardware. • Updated over 240 policies to ensure validity of hardware/peripheral standards. • Taught enterprise workstation standards to 300+ business and IT support team members.
- 22. Nabisco Head of NationalComputer Hardware Standardization Group 1999-2000
- 23. Experience • Standardized corporatedesktop equipment and resolved PC and peripheral problems. • Created Windows NT/Windows 2000 standard enterprise images.
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- 25. Education • University ofMaryland, Bachelors of Science (BS) Degree in Decision Information Sciences • Kraft Foods, Inc., Manager Training Program, 2005 • George Washington University, Associates Certificate in Project Management, 2004 • Nabisco, Inc., Professional Development Program (PDP), 2000
- 26. Certifications • Microsoft CertifiedSystems Administrator (Windows 2000) • Microsoft Certified Systems Engineer (Windows 2000) • Project Management Professional (2005; re-up 2008) • Information Technology Infrastructure Library • CompTIA A+ Certification
- 27. Affiliations • Institute ofElectrical and Electronics Engineers (IEEE), 2005 – 2006 • Project Management Institute (PMI): New Jersey Chapter and IT Special Interest Group, 2003 – Present
- 28. SENIOR TECHNICAL PROJECT MANAGER EricRehr - http://www.linkedin.com/in/ericrehr 973-202-0044 erehr@live.com