This document discusses several topics related to libraries and technology in 3 or fewer sentences each: mobile technology, social media, usability testing, user-generated content, social reference, digital content delivery to public spaces, challenges facing libraries, and opportunities for a specific library system. It focuses on how libraries can leverage new technologies, engage their communities online, and adapt to changing user needs and expectations.

1. Flash Rosenberg
Live From NYPL!
Whoismarktwain.com

2. Internet Librarian
2009

3. Keywords for 2010
• Mobile
• Social
• Social Mobile
• Cloud
• Leveraging What is Free

4. Gary Price Resource Shelf
• Gary’s Tip: There is a big role for
us to teach public about social
tools
• http://bit.ly/resourceshelf09

5. Usability
• 5 second test
• 3-4 people give 90% results
• Wayfinding, not clicks
• Follow the scent

6. Content
• User submitted photos of reading in favorite
spots http://www.hclib.org/pub/bookspace/
• Use whimsey - Make it fun
• EBSCO RSS feed by topic?
• Nav bars that change as page changes

7. Hennepin Book Space

8. Whimsey at DC Library

9. Social
• Social Reference: Harnessing the
hive mind
• Combine our community of
experts and librarians as
moderators to create a topical
knowledge base

10. Tank U
• Digital Downloads
• Bluetooth
• Movies, film trailers, lectures....
• In train stations, hospitals....
Flickr photos http://www.flickr.com/photos/drhenkenstein/1414014718/

11. Tank U

12. Stormy Weather
• Libraries in danger -- perception is
libraries = books
• Google, Amazon, B&N gearing up with
eBooks
• Change perception of the value we
provide
• Home delivery, collaborate with
publishers

13. Stormy Weather cont.
• Create value that we are uniquely
positioned to create
• Create conversations at the locus of
community
• Not a time to be timid or panic
• Look at what is going to save our bacon

14. 21 Century Library
• Apply for a card online? Use it as a
marketing opportunity
• Allow unmoderated comments with
word filters on
• Staff requirement to work on the digital
branch
• Weekly manager meetings to
discuss digital branch content

15. Sno-Isle Opportunities
• Streamline usability testing
• Add Whimsey to Web site
• Trim the Web site fat
• Customer centered content
• Download hotspots
• Web site personality

16. Internet Librarian
2009