This slide deck is from an 11/21/13 webinar. Social media has expanded beyond marketing and become a more prominent tool for organizational learning and communication. Organizations adding social media as an internal training and communication tool often do so to duplicate the success of marketing, leverage unused features in existing technology, follow an industry trend or appeal to younger workers. However, successful social learning implementations require a strategy and a way to measure success. Join this webinar to explore case studies of successful social learning efforts and discover the training and communication challenges that social media can address. Objectives: • Consider the challenges that social learning can address • Identify and measure social learning success

1. I Feel the Need for Social Learning
Thursday, November 21, 2013

2. LTMS
Harrisburg
University
Andy Petroski
Director of Learning Technologies
Assistant Professor of Learning
Technologies
Harrisburg University
apetroski@harrisburgu.edu
@apetroski
CAE&LT

3. who are you and what are you looking for?

4. i feel the need for social learning
Future
Case
Studies
Goals
Social
Learning
Implementation
Measurement

5. why?
70-20-10
speed of change
millennials use social media
80% of learning is informal
marketing has a facebook page
50% of organization’s are using social learning

6. Gartner Hype Cycle, July 2013
http://www.gartner.com/newsroom/id/2575515

8. From: Bottom Line Performance http://bit.ly/1bGgm6T

9. why?
Creation
Curation
Communication
Connections
Culture
Collaboration

10. case studies
Science &
Engineering
connect.BASF
community
Pilot &
implementation
Telecom
Technology
Formal
training to
social
learning
Software
Engineer ‘s
keeping pace
with blended
learning and
support
Media &
Entertainment
Higher
Education
Leadership
development
with social
learning
Faculty
development
with an online
collaboration
portal
Brewing
Female sales
person
retention with
social tools

11. 110,000+ employees, six Verbund sites and approximately 380
additional production sites worldwide
http://www.basf.com
Case study: http://bit.ly/ZMTXfZ

12. TELUS, a national telecommunications company in Canada, has U.S.$9.4
billion in annual revenue, 12 million customer connections and 35,000
employees.
http://www.telus.com
Case study: http://bit.ly/bo5ObF

13. CA Technologies helps companies simplify and solve their most
challenging IT problems in order to accelerate innovation.
$4.643 Billion revenue in Fiscal Year 2013; 14,000 employees
http://www.ca.com
Case study: http://bit.ly/Hx1agO

14. Comcast is a media and entertainment company with
approximately 100,000 employees in 39 different location
http://www.comcast.com
Case study: http://bit.ly/1f6pi6d

15. Harrisburg University
http://www.harrisburgu.edu

16. Harrisburg University
http://www.harrisburgu.edu

17. across the employment lifecycle
Recruiting
Employee
Performance
Mgmt
Onboarding
Learning &
Development

18. Miller Coors Brewing Company, 7.5 billion company with about
8,500 employees
http://www.millercoors.com/
Case study: http://bit.ly/nZ2vvJ

19. implementation formats
From: http://performancetechnologists.blogspot.com/

20. Implementation
Need
Organizational Alignment
Building a Business Case
Adoption Method

21. Culture
Learners
Technology
Infrastructure
Ownership
Work-Life
Training
Learning
Objectives
Policies
Evaluation
Resources

22. how?

23. questions

24. Learning Technologies M.S. Experiential Projects
Wednesday, December 4
4:00 PM – 7:00 PM
LTMS students at Harrisburg University of Science and Technology will present their
experiential projects to the community during a free event.
The experiential projects represent the culmination of the students’ work in the
LTMS program and this is an opportunity for the community to witness the impact
learning technologies can have on classroom education and corporate training.
Locations: At Harrisburg University
More Info & RSVP: http://bit.ly/I2OQWR

25. Good Webinars Gone Bad
Avoid the Pitfalls of Webinars and Virtual
Classrooms
December 5, 2013 | 3:30 PM
We’ve all experienced them as attendees; the
good, the bad, the ugly webinars. But, what
makes a good webinar good and bad webinar
bad? The presenter and the presentation
material are a key to the experience, but so
are many other little details. Attend this
session to explore many of the before-andafter details of a webinar that can make or
break the experience.
h t t p : / /b it .ly / 1diFiRb

26. Gamification & Graduate
Programs Event
December 6, 2013 | 11:45 AM
You're invited to enjoy a free presentation on
Gamification for Business, Training, and
Education from award-winning educator Andy
Petroski, Director of Learning Technologies
Master of Science program at Harrisburg
University.
Stay to discover our affordable full-time, parttime and online master’s degree options.
h t t p : / /b it .ly / I54YXZ

27. Get Ready, Get Set, Use Social Learning!
Wednesday, December 11
9:00 AM – 4:00 PM
Workshop: Social media has expanded beyond marketing and become a
more prominent tool for organizational learning and communication. While
technology is a core component of a successful implementation there are
other factors to consider before your organization is ready for social
learning. Attend this workshop to develop a strategy for using social
learning in your organization.
Locations: At Harrisburg University and Online
More Info & Registration: http://bit.ly/1aHmN7A

28. LTMS
Harrisburg
University
Andy Petroski
Director of Learning Technologies
Assistant Professor of Learning
Technologies
Harrisburg University
apetroski@harrisburgu.edu
@apetroski
CAE&LT

29. feedback