IT Project Management
Topic:
Project Human Resource Management
Contents
• Project Human Resource Management
• Project Human Resource Management Process
• Plan Human Resource Management
• Organization Chart
• Acquire project Team
• Issues in acquire project team
• Resource Assignment
• Resource Loading & Leveling
• Develop project team
Contents
• Training
• Team building activities
• Reward & Recognition System
• Manage Project Team
• Tools & Techniques to manage a project Team
• General Advice on managing project team
• Software to Assist in Human Resource Management
Project Human Resource Management
• It focuses on the people in the organization.
• The processes required to make the most effective use of the people involved with
the project.
• Include the process of acquiring, training, appraising, organizing, managing and
leading the project team.
• It includes all the project stakeholders-sponsors, customers,
partner, individual contributors, performing organization,
project and team member
Scope of HRM
Importance of HRM
• Hire the right person for the job
• Low attrition rate
• Ensure people do their best
• Effective training
• Safety laws are not ignored
• Avoid legal action for any discrimination
• Equity towards employee in relation to salary etc.
• Avoid unfair labour practice
Project Human Resource Management Process
1.Plan Human Resource Management
Plan Human Resource Management (ITTO)
Plan Human Resource Management (Inputs)
Plan Human Resource Management (T&T)
Plan Human Resource Management (Output)
HR plans Includes:
1. Roles & Responsibilities
Role
Authority
Responsibility
Competency
2. Project Organization Chart
3. Staffing Management Plan
4. Resource Histogram
Organizational Charts
• Ensure that each work package has an unambiguous owner.
• All team members have a clear understanding of their roles and responsibilities.
• Types:
Hierarchical e.g. OBS
Matrix e.g. RAM e.g. RACI
Text Oriented
Organizational Breakdown Structure
Responsibility Assignment Matrix
• A RAM is the matrix that maps the
work of the project to the people
responsible for performing the
work, as described in the OBS.
• Can be created in different ways to
meet unique project needs.
Example: RACI Chart
• R= Responsibility
• A= Accountability
• C= Consultation
• I= Informed
Staffing Management Plans & Resource Histogram
• A staffing Management
plan describes when and
how people will be added to
and taken off the project
team.
• A Resource Histogram is a
column chart that shows the
number of resources
assigned to a project over
time.
2. Acquire Project Team
Acquire Project Team (ITTO)
Acquire Project Team (Inputs)
Acquire Project Team (T&T)
Acquire Project Team (Output)
Issues in Acquire Project Team
• Attitude
• Poor teamwork skills
• No flexibility of skill set
• Cost
• Do Not desire to work
• No experience
• Unavailability
• Incompetencies
Resource Assignment
• Pre Assignment
Resources who are assigned in advance
• Negotiation
For gaining resources within the organization or external vendors, suppliers,
contractors.
• Acquisition
Acquiring/hiring from outside resources (outsource)
• Virtual Teams
Think the possibility of having group of people even little or no time spent
to meet face to face.
Resource Loading & Leveling
• Resource Loading
Resource Loading, also called resource allocation. Resource Loading is the
process of assigning resources for each and every activity required for the project.
It is the same as budget but broken down in terms of activities.
• Resource Leveling
Resource leveling looks at time and available resources, and attempts to
finish a project by a specific day. Resource leveling is a sort of adjustment. If
resources are provided as per schedule, there would be no need for resource
leveling. But when there is a mismatch between what is required and what is made
available, we need to give priority to some activities
3. Develop Project Team
Develop Project Team (ITTO)
Develop Project Team (Inputs)
Develop Project Team (T&T)
Develop Project Team (Output)
Training
• Training can help people understand themselves and each other and understand
how to work better in teams.
• Team buildings activities include:
Physical challenges
Psychological preference indicator tools
• Can be formal (classroom, online) or non-formal(training. mentoring, coaching).
Team Building Activities
• Forming
The team meets and learn about the project and what their roles &
responsibilities.
• Storming
Address the project work, technical decision and project management
approach. (Conflict/disagreement may ocure.
• Norming
Work together and adjust work habits and behavior that support the team.
• Performing
Being a well organized unit.
• Adjourning
Team complete the work and move on from the project.
Reward & Recognition System
• Team-based reward and recognition system can promote teamwork.
• Focus on rewarding teams for achieving specific goals.
• Allow time for team members to mentor and help each other to meet project goals
and develop human resources.
• It will only be effective if it is satisfied/ valued by individual.
• Plans concerning how to do it are developed during Develop Human Resource
Plan
4. Manage Project Team
Manage Project Team(ITTO)
Manage Project Team(Inputs)
Manage Project Team(T&T)
Manage Project Team(Output)
Tools & Techniques for Managing Project Team
• Observation and Conversation
• Project performance appraisals
• Conflict management
• Issue logs
General Advice on Managing Teams
• Be patient and kind with your team.
• Fix the problem instead of blaming problem.
• Establish regular, effective meetings.
• Limit the size of work teams to three to seven members.
• Allow time for team to go through the basic team building stages
• Plan some social activities to help project team members and other stakeholders
get to know each other better.
• Stress team identity.
• Encourage team member to help each other.
Using Software to Assist in Human Resource Management
• Software can help produce RAMS and resource histograms.
• By using project management software for human resource management:
Assign resources
Identify potential resources shortages or underutilization
Level resources
For Requesting More Slides Visit
nadianazeer5@gmail.com
References
• http://www.slideshare.net/anandbobade/pmp-chap-9-project-human-resource-
management
• http://www.slideshare.net/parthkrishna7/project-human-resource-management-
16115968
• http://www.slideshare.net/GUMBHIR/human-resource-management-2550853
• http://www.whatishumanresource.com/scope-of-Human-Resource-Management
• http://www.projectmanagementquestions.com/3390/what-difference-between-
resource-loading-resource-leveling

Human resource mangagement process

  • 1.
    IT Project Management Topic: ProjectHuman Resource Management
  • 2.
    Contents • Project HumanResource Management • Project Human Resource Management Process • Plan Human Resource Management • Organization Chart • Acquire project Team • Issues in acquire project team • Resource Assignment • Resource Loading & Leveling • Develop project team
  • 3.
    Contents • Training • Teambuilding activities • Reward & Recognition System • Manage Project Team • Tools & Techniques to manage a project Team • General Advice on managing project team • Software to Assist in Human Resource Management
  • 4.
    Project Human ResourceManagement • It focuses on the people in the organization. • The processes required to make the most effective use of the people involved with the project. • Include the process of acquiring, training, appraising, organizing, managing and leading the project team. • It includes all the project stakeholders-sponsors, customers, partner, individual contributors, performing organization, project and team member
  • 6.
  • 7.
    Importance of HRM •Hire the right person for the job • Low attrition rate • Ensure people do their best • Effective training • Safety laws are not ignored • Avoid legal action for any discrimination • Equity towards employee in relation to salary etc. • Avoid unfair labour practice
  • 8.
    Project Human ResourceManagement Process
  • 9.
  • 10.
    Plan Human ResourceManagement (ITTO)
  • 11.
    Plan Human ResourceManagement (Inputs)
  • 12.
    Plan Human ResourceManagement (T&T)
  • 13.
    Plan Human ResourceManagement (Output) HR plans Includes: 1. Roles & Responsibilities Role Authority Responsibility Competency 2. Project Organization Chart 3. Staffing Management Plan 4. Resource Histogram
  • 14.
    Organizational Charts • Ensurethat each work package has an unambiguous owner. • All team members have a clear understanding of their roles and responsibilities. • Types: Hierarchical e.g. OBS Matrix e.g. RAM e.g. RACI Text Oriented
  • 15.
  • 16.
    Responsibility Assignment Matrix •A RAM is the matrix that maps the work of the project to the people responsible for performing the work, as described in the OBS. • Can be created in different ways to meet unique project needs.
  • 17.
    Example: RACI Chart •R= Responsibility • A= Accountability • C= Consultation • I= Informed
  • 18.
    Staffing Management Plans& Resource Histogram • A staffing Management plan describes when and how people will be added to and taken off the project team. • A Resource Histogram is a column chart that shows the number of resources assigned to a project over time.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
    Issues in AcquireProject Team • Attitude • Poor teamwork skills • No flexibility of skill set • Cost • Do Not desire to work • No experience • Unavailability • Incompetencies
  • 25.
    Resource Assignment • PreAssignment Resources who are assigned in advance • Negotiation For gaining resources within the organization or external vendors, suppliers, contractors. • Acquisition Acquiring/hiring from outside resources (outsource) • Virtual Teams Think the possibility of having group of people even little or no time spent to meet face to face.
  • 26.
    Resource Loading &Leveling • Resource Loading Resource Loading, also called resource allocation. Resource Loading is the process of assigning resources for each and every activity required for the project. It is the same as budget but broken down in terms of activities. • Resource Leveling Resource leveling looks at time and available resources, and attempts to finish a project by a specific day. Resource leveling is a sort of adjustment. If resources are provided as per schedule, there would be no need for resource leveling. But when there is a mismatch between what is required and what is made available, we need to give priority to some activities
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
    Training • Training canhelp people understand themselves and each other and understand how to work better in teams. • Team buildings activities include: Physical challenges Psychological preference indicator tools • Can be formal (classroom, online) or non-formal(training. mentoring, coaching).
  • 33.
    Team Building Activities •Forming The team meets and learn about the project and what their roles & responsibilities. • Storming Address the project work, technical decision and project management approach. (Conflict/disagreement may ocure. • Norming Work together and adjust work habits and behavior that support the team. • Performing Being a well organized unit. • Adjourning Team complete the work and move on from the project.
  • 34.
    Reward & RecognitionSystem • Team-based reward and recognition system can promote teamwork. • Focus on rewarding teams for achieving specific goals. • Allow time for team members to mentor and help each other to meet project goals and develop human resources. • It will only be effective if it is satisfied/ valued by individual. • Plans concerning how to do it are developed during Develop Human Resource Plan
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
    Tools & Techniquesfor Managing Project Team • Observation and Conversation • Project performance appraisals • Conflict management • Issue logs
  • 41.
    General Advice onManaging Teams • Be patient and kind with your team. • Fix the problem instead of blaming problem. • Establish regular, effective meetings. • Limit the size of work teams to three to seven members. • Allow time for team to go through the basic team building stages • Plan some social activities to help project team members and other stakeholders get to know each other better. • Stress team identity. • Encourage team member to help each other.
  • 42.
    Using Software toAssist in Human Resource Management • Software can help produce RAMS and resource histograms. • By using project management software for human resource management: Assign resources Identify potential resources shortages or underutilization Level resources
  • 43.
    For Requesting MoreSlides Visit nadianazeer5@gmail.com
  • 45.
    References • http://www.slideshare.net/anandbobade/pmp-chap-9-project-human-resource- management • http://www.slideshare.net/parthkrishna7/project-human-resource-management- 16115968 •http://www.slideshare.net/GUMBHIR/human-resource-management-2550853 • http://www.whatishumanresource.com/scope-of-Human-Resource-Management • http://www.projectmanagementquestions.com/3390/what-difference-between- resource-loading-resource-leveling