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TEAM
A
A Comparative Study of Two Industries
-Labor Management Relations (HRM450)
Muntaka Tasnim Tabassum
Mir Marjana Nusrat
Sornaly Ahmed
Refat Uddin Ahmed
Md. Leo Al-Amin Haque Aupo
ID-1610795030
ID-1520250031
ID-1611037030
ID-1610393030
ID-1512237030
Background Information- Bangladesh Export
Import Company Limited
• Was founded in 1970’s by Fasiur Rahman and Salman Fazlur
Rahman
• Has evolved from being primarily a commodities trading
company to a leading, diversified group with a presence in
industry sectors that account for nearly 75% of Bangladesh’s
GDP
• Present in textiles, real estate, hospitality, marine food and
commodities trading
• Textiles is the largest division among them, which is a fully
integrated manufacturer of cotton and polyester blended
garments for men, women and children, both for domestic
and export markets.
Background Information- Dutch Bangla Bank
Limited
• Bangladesh’s first joint venture bank
• Was an effort by local shareholders spearheaded by M
Sahabuddin Ahmed (founder chairman) and the Dutch
company FMO.
• First bank in Bangladesh to be fully automated
• Operates the nation's largest ATM fleet and in the process
drastically cut consumer costs and fees by 80%
• Set the record for the highest share price in the Dhaka Stock
Exchange in 2008
Methodology
•We have used the Interview method for both of the
company
•We made set of questions to ask the HR Managers and
the top management about their Collective Bargaining
process if they own any Trade Unions and for other
information needed
Strategy to resolve Dispute in Bangladesh Export
Import
If Dispute Arise
Head of Department address
HR
HR Investigate
If the person found is Guilty
First giving him a showcase
Latter
After one week the charges
person reply the latter.
if the person does not change
his or her activity, HR person
sends 2nd and 3rd latter, then
Look for solution of
service rules
If the person are not
guilty
the investigation is
stop.
Company Always motivates there employee,
Top Management Belief If they motivate employee properly
there will be (1)Productivity (2) Dedication and (3) employee will
fill up their target
So Company Takes some Strategy for motivation
(1) Giving bonuses who fill up target
(2) Quicker Promotion
(3) Celebrating employees’ Birthday.
(4) sending employees abroad for training
Bangladesh Export Import
Motivation
Job Evaluation:
(1) First six month Employee under probation period.
(2) Company does 3 time assessments
(3) During the first 6 month, supervisor does an internal survey.
(4) focus on employees’ work activity, timing,
Compensation :
(1)company is giving compensation by Employee Ranking.
(2)shares profit
(3)achieving internal and external equity
(4) rewarding and encouraging peak performance.
Indirect Incentive
Basic pay , and yearly Increment
Direct Incentive :
provident fund, employee welfare fund
Bangladesh Export Import :
Bangladesh Export Import
Industrial Relation Approach : Unitary Approach
Trade Union : None
Collective Bargaining : None.
Dutch Bangla Bank Limited
Industrial Relation
Approach
System Approach
Collaborative
Bargaining
None
Trade Union
None
Dispute Resolving Procedures
Internal Dispute
Arises
Whistleblowing
Attention of MD
& Chairman
Internal Control &
Compliance Division
Face to Face
Investigation
Data
Collection
Data
Analyzing
If Gulity- Fine /
Fired
Compensation &
Job Evaluation
• Ranking Method
• Performance
Appraisal by Key
Performance
Indicator (KPI)
Direct
Incentives
• Basic Pay
• House Rent
• Conveyance
Indirect
Incentives
• Provident fund
• Health Insurance
• Life Insurance
• Car Allowance
• House Building
Loan (HBL) at
lower rate
• Yearly Bonus
 Performance Bonus
 Promotion in due time
 Foreign trip for significant success
 Awards for achieving any target
 Cultural Fair / Event for occasions like Eid, Pohela Boishakh etc.
 Eid Bonus
 Film Show
 Art competition for employee’s children
Motivation Methods
Impacts of Not Having Trade Union & Collective
Bargaining
• Flexibility in addressing a problem
or complain immediately
• Less complex
• Less arrangements
Advantages
• No formal representatives
• Employee’s voice are not exercised
properly
• Takes more effort to stand up for
their rights
• Less employee protection and
unity
Disadvantages
Recommendations to Bangladesh Export Import Company
Limited
Recommendations to Dutch Bangla Bank Limited
The HP way of Management
Measuring and Reporting Engagement
Matrix
Enlisting Engagement Topic for
Management Meetings
Setting Engagement Goals and Milestones
Increasing Employee participation
Comparison of Two Companies (Similarities)
No Trade Union1
No Collective Bargaining2
No Practice of Employee
voice3
No Trade Union1
No Collective Bargaining2
No Practice of Employee
Voice3
Bangladesh Export Import
Company Limited
Dutch Bangla Bank Limited
Comparison of Two Companies ( Differences )
Unitary Approach4
Medium Participation5
Dispute Raised to Department
Head First6
System Approach4
Low Participation5
Dispute Raised to MD and
Cahir-man First6
Bangladesh Export Import
Company Limited
Dutch Bangla Bank Limited
Addressing an
immediate problem is
not possible as they have
to maintain a formal
procedure to talk to the
management team .
Just by taking interview
with questionnaire may
not reveal the fact what
type of problem the
organizations are
dealing with.
Limitations
Conclusion
To resolve any problem they discuss problems sitting in
meeting and make a settlement.
Power belongs to management because management can
make final solution and trade union can only raise that issue.
Employee satisfaction and involvement can be the reason of
successful organization.

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Hrm450 final-Comparative study between two comapnies

  • 1. TEAM A A Comparative Study of Two Industries -Labor Management Relations (HRM450) Muntaka Tasnim Tabassum Mir Marjana Nusrat Sornaly Ahmed Refat Uddin Ahmed Md. Leo Al-Amin Haque Aupo ID-1610795030 ID-1520250031 ID-1611037030 ID-1610393030 ID-1512237030
  • 2. Background Information- Bangladesh Export Import Company Limited • Was founded in 1970’s by Fasiur Rahman and Salman Fazlur Rahman • Has evolved from being primarily a commodities trading company to a leading, diversified group with a presence in industry sectors that account for nearly 75% of Bangladesh’s GDP • Present in textiles, real estate, hospitality, marine food and commodities trading • Textiles is the largest division among them, which is a fully integrated manufacturer of cotton and polyester blended garments for men, women and children, both for domestic and export markets.
  • 3. Background Information- Dutch Bangla Bank Limited • Bangladesh’s first joint venture bank • Was an effort by local shareholders spearheaded by M Sahabuddin Ahmed (founder chairman) and the Dutch company FMO. • First bank in Bangladesh to be fully automated • Operates the nation's largest ATM fleet and in the process drastically cut consumer costs and fees by 80% • Set the record for the highest share price in the Dhaka Stock Exchange in 2008
  • 4. Methodology •We have used the Interview method for both of the company •We made set of questions to ask the HR Managers and the top management about their Collective Bargaining process if they own any Trade Unions and for other information needed
  • 5. Strategy to resolve Dispute in Bangladesh Export Import If Dispute Arise Head of Department address HR HR Investigate If the person found is Guilty First giving him a showcase Latter After one week the charges person reply the latter. if the person does not change his or her activity, HR person sends 2nd and 3rd latter, then Look for solution of service rules If the person are not guilty the investigation is stop.
  • 6. Company Always motivates there employee, Top Management Belief If they motivate employee properly there will be (1)Productivity (2) Dedication and (3) employee will fill up their target So Company Takes some Strategy for motivation (1) Giving bonuses who fill up target (2) Quicker Promotion (3) Celebrating employees’ Birthday. (4) sending employees abroad for training Bangladesh Export Import Motivation
  • 7. Job Evaluation: (1) First six month Employee under probation period. (2) Company does 3 time assessments (3) During the first 6 month, supervisor does an internal survey. (4) focus on employees’ work activity, timing, Compensation : (1)company is giving compensation by Employee Ranking. (2)shares profit (3)achieving internal and external equity (4) rewarding and encouraging peak performance. Indirect Incentive Basic pay , and yearly Increment Direct Incentive : provident fund, employee welfare fund Bangladesh Export Import :
  • 8. Bangladesh Export Import Industrial Relation Approach : Unitary Approach Trade Union : None Collective Bargaining : None.
  • 9. Dutch Bangla Bank Limited Industrial Relation Approach System Approach Collaborative Bargaining None Trade Union None
  • 10. Dispute Resolving Procedures Internal Dispute Arises Whistleblowing Attention of MD & Chairman Internal Control & Compliance Division Face to Face Investigation Data Collection Data Analyzing If Gulity- Fine / Fired
  • 11. Compensation & Job Evaluation • Ranking Method • Performance Appraisal by Key Performance Indicator (KPI) Direct Incentives • Basic Pay • House Rent • Conveyance Indirect Incentives • Provident fund • Health Insurance • Life Insurance • Car Allowance • House Building Loan (HBL) at lower rate • Yearly Bonus
  • 12.  Performance Bonus  Promotion in due time  Foreign trip for significant success  Awards for achieving any target  Cultural Fair / Event for occasions like Eid, Pohela Boishakh etc.  Eid Bonus  Film Show  Art competition for employee’s children Motivation Methods
  • 13. Impacts of Not Having Trade Union & Collective Bargaining • Flexibility in addressing a problem or complain immediately • Less complex • Less arrangements Advantages • No formal representatives • Employee’s voice are not exercised properly • Takes more effort to stand up for their rights • Less employee protection and unity Disadvantages
  • 14. Recommendations to Bangladesh Export Import Company Limited
  • 15. Recommendations to Dutch Bangla Bank Limited The HP way of Management Measuring and Reporting Engagement Matrix Enlisting Engagement Topic for Management Meetings Setting Engagement Goals and Milestones Increasing Employee participation
  • 16. Comparison of Two Companies (Similarities) No Trade Union1 No Collective Bargaining2 No Practice of Employee voice3 No Trade Union1 No Collective Bargaining2 No Practice of Employee Voice3 Bangladesh Export Import Company Limited Dutch Bangla Bank Limited
  • 17. Comparison of Two Companies ( Differences ) Unitary Approach4 Medium Participation5 Dispute Raised to Department Head First6 System Approach4 Low Participation5 Dispute Raised to MD and Cahir-man First6 Bangladesh Export Import Company Limited Dutch Bangla Bank Limited
  • 18. Addressing an immediate problem is not possible as they have to maintain a formal procedure to talk to the management team . Just by taking interview with questionnaire may not reveal the fact what type of problem the organizations are dealing with. Limitations
  • 19. Conclusion To resolve any problem they discuss problems sitting in meeting and make a settlement. Power belongs to management because management can make final solution and trade union can only raise that issue. Employee satisfaction and involvement can be the reason of successful organization.