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The Role of Human Resource
Management in Organizations
Determining Human Resources Needs
Human Resources
Planning
Supply and Demand of
Human Resources
Human Resources
Information System
Internal Forecasts External Forecasts
New positions Economic Conditions
Transfer/Promotion Competitors
Terminations Labor Union
Retirements/Turnover Availability of applicants
Productivity of current employees Demographics of labor supply
Forecasting Demand of Supply
Forecasting Methods
Direct Managerial input
Best Guess
Historical ratios/Statistical
Human Resources Information
System
Computerized
Employee
Information System
Uses:
Transaction Processing
Decision Supporting
Employee Self Service
Finding Qualified Worker
After reading these you should be able to explain how
companies use recruiting to find qualified job applicants
Job Analysis and Recruiting
Information collected by a job analysis
• Work Activities
• Tools and equipment used to do the job
• Personnel requirements forperforming the job
Internal Recruiting External Recruiting
Selection
Topics should be Avoided when screening the Resume
Application Forms
and Resumes
Selection Test
Interviews
Interviewer uses standard set of prepared
questions
Free flow of questions
Interviews used to collect information on
people’s ideas, opinions, or experiences
Structured
Interview
Un Structured
Interview
Semi-Structured
Interview
TRAINING AND DEVELOPMENT
Training and development differ in four ways:
Learning
Dimensions
Training Development
Who? Non-managerial personnel Managerial personnel
What? Technical and mechanical operations Theoretical, conceptual ideas
Why? Specific job-related purpose General Knowledge
When? Short-term Long-term
“What” is
learned
“Who” is
learning
“When”
learning
occurs
“Why”
such
learning
takes place
Developing Qualified Workers
 It describe how to determine training needs and select the appropriate
training methods
 It discuss how to use performance appraisal to give meaningful
performance feedback
Training
Keys for
Need
Assessment
Compare employee skills to required skills
Test Employee skill
Job Analysis
Determining Training Needs
Training Methods
 Job instruction training
 vestibule training
 Training by
experienced workmen
 Training by supervisors
 Learning by seeing
 Simulation
 Apprenticeship
Lectures
Conferences
Group Discussions
Case Studies
Role-playing
Programmed Instructions
Laboratory Training
CLASS-ROOM OR -OFF
-THE JOB METHODSON-THE-JOB-TRAINING
Training
Evaluation
KNOWLEDGEMANAGEMENT
“creating – capturing – storing – sharing –applying – reusing” knowledge.
Types of Knowledge
Tacit Knowledge “We know more than we can tell”
Explicit Knowledge
Manuals, documents and
procedures, audio-visuals
KM divided into 4 groups
.
Wisdom: is the patterns, which represent knowledge
Data: is represented as an item or event out of context with no
relation to other things.
Information: is represented by relationships between data, and
possibly other information.
Knowledge: is represented by patterns between data, information,
and possibly other knowledge
1.Discuss the various techniques of training.
2. Explain the Knowledge Management in detail.
3. Explain the essentials of Training and Development
4. What are the principles of training evaluation?
5.Distinguish between training and development

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HRM

  • 1. The Role of Human Resource Management in Organizations
  • 2.
  • 3. Determining Human Resources Needs Human Resources Planning Supply and Demand of Human Resources Human Resources Information System
  • 4. Internal Forecasts External Forecasts New positions Economic Conditions Transfer/Promotion Competitors Terminations Labor Union Retirements/Turnover Availability of applicants Productivity of current employees Demographics of labor supply Forecasting Demand of Supply Forecasting Methods Direct Managerial input Best Guess Historical ratios/Statistical
  • 5. Human Resources Information System Computerized Employee Information System Uses: Transaction Processing Decision Supporting Employee Self Service
  • 6. Finding Qualified Worker After reading these you should be able to explain how companies use recruiting to find qualified job applicants
  • 7. Job Analysis and Recruiting Information collected by a job analysis • Work Activities • Tools and equipment used to do the job • Personnel requirements forperforming the job
  • 9. Selection Topics should be Avoided when screening the Resume Application Forms and Resumes
  • 11. Interviews Interviewer uses standard set of prepared questions Free flow of questions Interviews used to collect information on people’s ideas, opinions, or experiences Structured Interview Un Structured Interview Semi-Structured Interview
  • 12.
  • 13. TRAINING AND DEVELOPMENT Training and development differ in four ways: Learning Dimensions Training Development Who? Non-managerial personnel Managerial personnel What? Technical and mechanical operations Theoretical, conceptual ideas Why? Specific job-related purpose General Knowledge When? Short-term Long-term “What” is learned “Who” is learning “When” learning occurs “Why” such learning takes place
  • 14. Developing Qualified Workers  It describe how to determine training needs and select the appropriate training methods  It discuss how to use performance appraisal to give meaningful performance feedback Training Keys for Need Assessment Compare employee skills to required skills Test Employee skill Job Analysis
  • 16. Training Methods  Job instruction training  vestibule training  Training by experienced workmen  Training by supervisors  Learning by seeing  Simulation  Apprenticeship Lectures Conferences Group Discussions Case Studies Role-playing Programmed Instructions Laboratory Training CLASS-ROOM OR -OFF -THE JOB METHODSON-THE-JOB-TRAINING
  • 18. KNOWLEDGEMANAGEMENT “creating – capturing – storing – sharing –applying – reusing” knowledge. Types of Knowledge Tacit Knowledge “We know more than we can tell” Explicit Knowledge Manuals, documents and procedures, audio-visuals
  • 19. KM divided into 4 groups
  • 20. . Wisdom: is the patterns, which represent knowledge Data: is represented as an item or event out of context with no relation to other things. Information: is represented by relationships between data, and possibly other information. Knowledge: is represented by patterns between data, information, and possibly other knowledge
  • 21. 1.Discuss the various techniques of training. 2. Explain the Knowledge Management in detail. 3. Explain the essentials of Training and Development 4. What are the principles of training evaluation? 5.Distinguish between training and development

Editor's Notes

  1. Computarized Employee Information System