1. Sonia E. Matos
soniae21@gmail.com
787.464.6781
QUALITY ASSURANCE/ SUPPLY CHAIN / HR PROFESSIONAL
Summary of Qualifications
Experience in Supplier Quality Assurance in medical devise, Supply Chain as Buyer and Logistics and Traffic,
Training/Development Dept., Experience in Production, Customer Services and General Management. Familiar
with World –Class Manufacturing techniques.
PROFESSIONAL SKILLS
 Internal Audits
 Compliance Remediation’s
 Suppliers Metrics
 K.P.I’s successfully managed
 SAP, ORACLE, AS400, JDE, e-sourcing
QMS, SQMS-Smart Solve, Ignite
 Proficient in MS Excel, PP and Word
 Vendor Management
 M.R.O. & Capital Purchases
 Customer Service
 Strong Negotiation Skills
 FDA Environment and Global
Environment
 Bilingual (English & Spanish)
Professional Experience
Edwards Lifesciences
Supplier Quality Specialist- Quality Assurance August 2015-December 2016
 Responsible for the communication of non-conformances material received from the Supplier. This includes the
quality of various processes including but not limited to customer complaints, manufacturing process, and
incoming inspection.
 Responsible for the efficient, effective, and timely handling of all suppliers corrective actions (SCARS). Receive
and evaluate supplier’s containment, root cause, corrective actions, and forwarding as necessary to achieve final
resolution.
 Responsible for visiting suppliers to perform audits to ensure the organization meets with the medical devise
guidelines and accountability (Supplier Audits).
 Responsible of the remediation and day by day Regulatory Compliance (Quality Agreements, Questionnaires
etc.)
 Perform by Standards Operation Procedures (SOP’s). Perform change procedures to enhance the efficiency and
effectiveness of QA/QC processes.
 Maintain the record keeping and filing system for QA/QC materials, including correspondence, forms and
documents.
 Review and generate monthly and quarterly supplier metrics for Quality Management review.
 Responsible for the Material Review Board Meeting perform in a weekly basis. Audience representation is
Material Engineers, Sourcing, Finance, and Quality Storage.
 Mentor for Internship Students of University of PR Mayaguez Campus–Business Administration
Zimmer Manufacturing B.V.
Supplier Quality Assurance Specialist-Auditor August 2014-July 2015
 Sustain Approval Supplier List (ASL) in different stages, criteria, address, contact and etc. Perform assessment
for approval stage – Evaluation through questionnaires and investigation. Qualification Stage (Check Supplier
Capabilities) -past performance, capacity, skills, integrity, bonding, quality standards, certification and licensing,
sustainability plan, financial risk assessment, insurance coverage, business classification and references.

2. Thermo King Corp. / Ingersoll Rand October 2013-July 2014
Logistics/Traffic
 Coordinate Logistic of containers and maintain Log Container with location material. Interaction with Ocean
Carrier Lines and local Carrier Lines Manage regulatory documentation as BOL, Commercial Invoices, Packing
List. Maintained direct relationships with (Production Supervisor, Receiving, and Shipping) ensuring product
delivery, accuracy and all service level operations.
Surgical Specialty Corp. August 2012-September 2013
Purchasing Planner-Buyer/ Quality Assurance Specialist
 Analyzed MRP system to ensure inventory of products needed in order to generate purchase order. ASL –
Sustainability of Database Suppliers in different stages, criteria, service description, address, contact and etc.
Qualification Stage (Check Supplier Capabilities) -past performance, capacity, skills, integrity, bonding, quality
standards, certification and licensing, sustainability plan, financial risk assessment, insurance coverage, business
classification and references. Evaluated and prepared cost analysis reports to ensure standard and reduced
prices for products. Maintained direct relationships with (Incoming, Accounts Payable, Documentation, Receiving,
Shipping, Finance, and Quality Control) ensuring product delivery, accuracy and all service level operations.
Supplier Qualification Review SOP. Support Planning with shop orders. Report SCARS throw Scorecard based
on the quantity, quality and timeliness of each supplier. FDA Environment and Global Environment
J & Z Genesis, Inc. February 2009- December 2011
Administrative Assistant
 Provided administrative support for CEO, scheduled and maintained complex calendars. Arranged and
coordinated travel plans. Reconciled invoices, expense reports, bank balances, and maintained budgets.
Created, organized, and set up schematics for all companies. Examined, modified, and underwrite legal
contracts. Managed processing of all accounts receivable and payable. Created customer satisfaction; drastically
reducing potential problems. Processed weekly payroll for 20 employees. Managed government applications for
specific permits and handled payments of company taxes.
Hewlett Packard June 1995-October 2009
Administrative Assistant & Record Retention Coordinator / Human Resources/ Training Dept.
 Responsible for performing general administrative support tasks for engineers and production managers.
Maintained and arranged company records. Gathered data necessary to generate reports. Assisted with
administrative tasks relating to budget costs processed all departmental purchasing using SAP. Participated and
conducted illustrations for the latest company consumer products. Collaborated with organizational executives in
the development and execution of customized on-site trainings and E-learning. Increased employee productivity
through training initiatives, boosted morale, and inspired employees. Organized multiple activities and projects;
delivered within specific time frames. Participated in the implementation and development of Electronic Learning
Management System (ELMS).Created report metrics based on the employees development in the learning
center. Administered exams and acted as liaison between the students of National Technological University and
students at Hewlett Packard.
Education
M.B.A. Business Administration with Major in Human Resources
Universidad Interamericana, San Germán, P.R. May 1999 / B.B.A with Major in Management Information
Systems Universidad Interamericana, San Germán P.R. May 1991

3. Certification & Training
Review of new ISO 13485:2016 and comparison to 21 CFR 820, Internal Quality Auditor, SAP, Oracle, Presentation
Skills, Problem Solving, MS Office, Supply Chain Logistics, Project Management, Environmental Health ,Safety Quality
Management Admin, International Shipping, Strategies for Optimizing Human Potential, Standard of Personal Conduct,
Safety Responsibilities for Managers and Supervisors, Exceeding Your Customer expectations, Successful Online
Presentations.