The document outlines the recruiting process used by a recruiting firm. It involves 5 phases: 1) Discovery to identify client needs, create target lists, and develop sales presentations; 2) Search by contacting targets, interviewing, and qualifying candidates; 3) Hiring by setting up interviews, coaching, and offer negotiation; 4) Transition by coordinating resignations and start dates; 5) Follow up before and after the new hire starts. The goal is to fully qualify candidates, make true job/candidate matches, and assist through the entire hiring process.