This document provides an overview of user research methods. It discusses that user research is used to understand user needs, behaviors, and motivations to help solve their problems. Both qualitative and quantitative methods are used. The key benefits of user research are that it uncovers important insights about users and builds an emotional connection between users and products. The document then discusses different types of research methods and when each should be used, such as qualitative vs. quantitative and attitudinal vs. behavioral research.