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How to (legitimately) Engage
with Kids on Social Media
Paul Nunn
Chief Commercial Officer
SuperAwesome
Programmatic
advertising
Sitting at the Centre of the Digital Kids Ecosystem
▪ Founded in 2013 with the mission of creating a 100% kid-safe
digital media platform
▪ Serves the entire ecosystem: agencies, advertisers, content
owners, distributors, consumers and parents
▪ Largest under-13 kids audience in the world: over 300 million
kids across mobile, desktop and online video
▪ Team of 85+ employees in the UK, US, Australia and Southeast
Asia
▪ Experiencing significant growth
▪ Land-grab opportunity: Digital budgets growing ~30%
annually as kids viewing habits shift from TV to digital
▪ FY2015 bookings grew 300% and similar performance
expected in 2016; projected Q4 bookings run-rate of ~$20m
Solution Offerings
Safe-Social and
Content Discovery
Content Creation
and Compliance
Company Summary
Integrated ad server
and marketplace
Monetization Social Content
Kids & Social Media
1. The context
2. Practical input
3. Know your audience!
4. What constitutes social media FOR kids?
THE CONTEXT
SOCIAL MEDIA = DATA
 Failure to inform third-party ad networks or trackers of the child-directed nature of the sites
 Incorrect configuration of ad servers to prevent behavioural targeting
 Efforts to collect data for remarketing and behavioural targeting purposes
 Insufficient disclosure of data collection and sharing practices in privacy policies
 Ineffective due diligence on third-party trackers without appropriate safeguards in place
 Debunks assumption that social media plug-ins can be used on under-13 sites
RECENT COPPA RULINGS
 Failure to inform third-party ad networks or trackers of the child-directed nature of the sites
 Incorrect configuration of ad servers to prevent behavioural targeting
 Efforts to collect data for remarketing and behavioural targeting purposes
 Insufficient disclosure of data collection and sharing practices in privacy policies
 Ineffective due diligence on third-party trackers without appropriate safeguards in place
 Debunks assumption that social media plug-ins can be used on under-13 sites
RECENT COPPA RULINGS
 Subjective determination of whether products are child-directed based on their content
 Highlights that mixed-age sites are subject to COPPA
 It explicitly determines publishers/content owners held to strictest level of liability
PRACTICAL INPUT
Privacy laws are not there to kill you
The world is adapting
General audience does still exist
Context, not just data to find audience
Investigate this area
Consider safe harbour
Look at all 3rd party links in your product
Guarantees from all partners – not just ads!
Make an effort to segregate your audience
Effort is everything
Do not direct your kids audience to
places they should not be
Alternatives are growing
Take the opportunity to include the parent
in the conversation
Not all or nothing, progressive
Test safe kids social opportunities
Not a one stop, global shop. But you will be impressed
KNOW YOUR AUDIENCE!
DEEP product knowledge
Demand freedom
Extremely resourceful
Tech & Social awareness
Cannot be lost
WHAT CONSTITUTES SOCIAL
for KIDS?
15m creations so far in 2016
INSTAGRAM
POPJAM
AUG 15 JUN 16SEP 15 OCT 15 NOV 15 DEC 15 JAN 16 FEB 16 MAR 16 APR 16 MAY 16 JUL 16 AUG 16 OCT 16SEP 16
2,200 FOLLOWERS
22,000
FOLLOWERS
MODERATION
MONITORING
Advanced AI moderation tech
Trust scores and behavior monitoring
OCR and facial recognition
Human moderation from trained experts
Escalations procedures with key agencies
COPPA compliance
COMMUNITY
No private chat
50 followers to upload photos
No selfies
Closing hours
Staff engagement
Challenges & Rewards
WHAT NEXT?
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn
How to (Legitimately) Engage with Kids on Social Media | Paul Nunn

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How to (Legitimately) Engage with Kids on Social Media | Paul Nunn

  • 1. How to (legitimately) Engage with Kids on Social Media Paul Nunn Chief Commercial Officer SuperAwesome
  • 2. Programmatic advertising Sitting at the Centre of the Digital Kids Ecosystem ▪ Founded in 2013 with the mission of creating a 100% kid-safe digital media platform ▪ Serves the entire ecosystem: agencies, advertisers, content owners, distributors, consumers and parents ▪ Largest under-13 kids audience in the world: over 300 million kids across mobile, desktop and online video ▪ Team of 85+ employees in the UK, US, Australia and Southeast Asia ▪ Experiencing significant growth ▪ Land-grab opportunity: Digital budgets growing ~30% annually as kids viewing habits shift from TV to digital ▪ FY2015 bookings grew 300% and similar performance expected in 2016; projected Q4 bookings run-rate of ~$20m Solution Offerings Safe-Social and Content Discovery Content Creation and Compliance Company Summary Integrated ad server and marketplace
  • 4. Kids & Social Media 1. The context 2. Practical input 3. Know your audience! 4. What constitutes social media FOR kids?
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  • 12.  Failure to inform third-party ad networks or trackers of the child-directed nature of the sites  Incorrect configuration of ad servers to prevent behavioural targeting  Efforts to collect data for remarketing and behavioural targeting purposes  Insufficient disclosure of data collection and sharing practices in privacy policies  Ineffective due diligence on third-party trackers without appropriate safeguards in place  Debunks assumption that social media plug-ins can be used on under-13 sites RECENT COPPA RULINGS
  • 13.  Failure to inform third-party ad networks or trackers of the child-directed nature of the sites  Incorrect configuration of ad servers to prevent behavioural targeting  Efforts to collect data for remarketing and behavioural targeting purposes  Insufficient disclosure of data collection and sharing practices in privacy policies  Ineffective due diligence on third-party trackers without appropriate safeguards in place  Debunks assumption that social media plug-ins can be used on under-13 sites RECENT COPPA RULINGS  Subjective determination of whether products are child-directed based on their content  Highlights that mixed-age sites are subject to COPPA  It explicitly determines publishers/content owners held to strictest level of liability
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  • 16. Privacy laws are not there to kill you The world is adapting
  • 17. General audience does still exist Context, not just data to find audience
  • 19. Look at all 3rd party links in your product Guarantees from all partners – not just ads!
  • 20. Make an effort to segregate your audience Effort is everything
  • 21. Do not direct your kids audience to places they should not be Alternatives are growing
  • 22. Take the opportunity to include the parent in the conversation Not all or nothing, progressive
  • 23. Test safe kids social opportunities Not a one stop, global shop. But you will be impressed
  • 25. DEEP product knowledge Demand freedom Extremely resourceful Tech & Social awareness Cannot be lost
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  • 44. 15m creations so far in 2016
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  • 48. INSTAGRAM POPJAM AUG 15 JUN 16SEP 15 OCT 15 NOV 15 DEC 15 JAN 16 FEB 16 MAR 16 APR 16 MAY 16 JUL 16 AUG 16 OCT 16SEP 16 2,200 FOLLOWERS 22,000 FOLLOWERS
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  • 51. MONITORING Advanced AI moderation tech Trust scores and behavior monitoring OCR and facial recognition Human moderation from trained experts Escalations procedures with key agencies COPPA compliance
  • 52. COMMUNITY No private chat 50 followers to upload photos No selfies Closing hours Staff engagement Challenges & Rewards
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