SMART HOTEL SOLUTION
PROPOSAL
1
Presentation Agenda
• IntroductionIntroduction
• Problem Specification and Proposed SolutionProblem Specification and Proposed Solution
• In-Room EntertainmentIn-Room Entertainment
• In-Hotel PromotionsIn-Hotel Promotions
• Online PresenceOnline Presence
• Feedback ManagementFeedback Management
• Menu ManagementMenu Management
• Hardware and Software RequirementsHardware and Software Requirements
• CostingCosting
2
Introduction
• Sismatik is a Technology and Consulting company that developsSismatik is a Technology and Consulting company that develops
products and solutions for the Hospitality industry.products and solutions for the Hospitality industry.
• Sismatik’s products and solutions aims at enhancing guestSismatik’s products and solutions aims at enhancing guest
experience by optimizing quality of service delivered byexperience by optimizing quality of service delivered by
housekeeping, front desk, F&B, in-room service, in roomhousekeeping, front desk, F&B, in-room service, in room
entertainment and in-hotel advertisemententertainment and in-hotel advertisement
• Sismatik helps hoteliers to improve guest experience whileSismatik helps hoteliers to improve guest experience while
reducing cost and increasing revenuereducing cost and increasing revenue
3
In-Room Entertainment (TV)
Room Service & Housekeeping
4
In Room Entertainment (TV)
(Room Service, Housekeeping)
Problem Specification
• TV Sets : Non Smart TV
• Trend : Smart TV
• Suggestion : Hotel might want to
consider upgrading to Smart TV
Solution Outline
• WizBox can be used to upgrade existing TV
to Smart TV at 1/10th
of the cost
• Smart TV enables additional features
• Offer International TV Channels and VoD
• Accept food order & other room service requests
from TV
• Accept housekeeping, valet, check out service
request from TV
• Use WizBox as WiFi access point
• Promote premium services on TV
5
IN HOTEL PROMOTIONS
(Digital Signage at Lobby, Restaurant etc)
6
IN HOTEL PROMOTIONS
(Digital Signage at Lobby, Restaurant etc)
Problem Specification
• Digital Signage Screens : Manual
process
• Trend : Cloud based
• Suggestion : Hotel might want to
use cloud based digital signage to
better utilize the infrastructure
and efficiently plan in hotel
promotions
Solution Outline
• WizBox Smart Signage can be used to
upgrade existing digital signage systems to
cloud based digital signage solution
• Cloud solution enables additional features
• Centrally, Remotely manage all screens
• Rich templates and content support
• Push contextual content to every screen
individually and track results instantly
7
ONLINE PRESENSE
(Website, Mobile Application)
8
ONLINE PRESENSE
(Website, Mobile Application)
Problem Specification
• Website : Not mobile friendly
• Mobile App : Not available
• Suggestion : hotel might consider
creating mobile friendly website
• Create mobile apps for offline
access
Solution Outline
• Blynk Smart Hotel Mobile solution can be
used to create mobile friendly website and
mobile apps
• Mobile solution enables additional features
• Explore hotel services offline
• Accept food order, room service from app
• Promote premium services directly on app
• Accept reservation and feedback from app
9
65% guests use their mobile phone to access website
Feedback Management
10
Feedback Management
Problem Specification
• Feedback forms : Paper forms,
Not accurate results
• Trend : Tablet based digital forms
• Suggestion : Hotel might want to
consider replacing paper based
feedback forms with iPAD /
Android tablets
Solution Outline
• Blynk Smart Feedback can be used to
collect feedback digitally
• Digital Feedback forms enables
additional features
• Save printing and distribution cost
• Encourages guests to leave feedback
• Get feedback response instantly and analyze
reports daily, weekly, monthly basis
11
Menu Management
(Menu card at Restaurants and In-room dining)
12
Menu Management
(Menu card at Restaurants and In-room dining)
Problem Specification
• Menu Card : Paper menu
• Trend : Tablet based digital Menu
• Suggestion : Hotel might want to
consider paper menu with digital
menu solution
Solution Outline
• Blynk e-Menu can be used to deploy
tablet based digital menu system
• Digital Menu enables additional features
• Save printing and distribution cost
• Easily modify menu based on availability
• Present dishes with rich photographs,
description such as ingredients, calorie etc
• Promote special dishes on occations
13
PRICE TABLE 14
Sl NAME Department DESCRIPTION
Yearly
PRICE/UNIT
Monthly
PRICE/UNIT
1 Smart Website Marketing
MobileFriendly ResponsiveWebsite,
Feedback form, Booking / Contact form etc
25,000 2,500
2 Smart Mobile App
F&B, Housekeeping,
Marketing
App for Android, ApplePhonesand Tablets 25,000 2,500
3 Smart Feedback Front desk, F&B
Digitized Form used with Website,
Phones/Tablets 7,000 700
4 Smart e-Menu F&B
Digitized F&B Menu Card with Table
Booking,
Ordering, KOT, Feedback form etc
25,000 2,500
5
Smart Digital
Signage
IT, F&B, Marketing Digital SignageScreenswith Central Server 5,000 500
6 Smart Room TV
HouseKeeping, F&B
Marketing,
UpgradeExisting TV to Smart TV 5,000 500
Conclusion
• Sismatik aims to implement Smart Hotel Solution inSismatik aims to implement Smart Hotel Solution in
order to provide solutions to current problems andorder to provide solutions to current problems and
increase the efficiency of hotel day to day activitiesincrease the efficiency of hotel day to day activities
• The cost involved in adapting Smart Hotel SolutionThe cost involved in adapting Smart Hotel Solution
can be considered as 1/10can be considered as 1/10thth
of theof the
15

Smart Hotel Solution Proposal to Hoteliers

  • 1.
  • 2.
    Presentation Agenda • IntroductionIntroduction •Problem Specification and Proposed SolutionProblem Specification and Proposed Solution • In-Room EntertainmentIn-Room Entertainment • In-Hotel PromotionsIn-Hotel Promotions • Online PresenceOnline Presence • Feedback ManagementFeedback Management • Menu ManagementMenu Management • Hardware and Software RequirementsHardware and Software Requirements • CostingCosting 2
  • 3.
    Introduction • Sismatik isa Technology and Consulting company that developsSismatik is a Technology and Consulting company that develops products and solutions for the Hospitality industry.products and solutions for the Hospitality industry. • Sismatik’s products and solutions aims at enhancing guestSismatik’s products and solutions aims at enhancing guest experience by optimizing quality of service delivered byexperience by optimizing quality of service delivered by housekeeping, front desk, F&B, in-room service, in roomhousekeeping, front desk, F&B, in-room service, in room entertainment and in-hotel advertisemententertainment and in-hotel advertisement • Sismatik helps hoteliers to improve guest experience whileSismatik helps hoteliers to improve guest experience while reducing cost and increasing revenuereducing cost and increasing revenue 3
  • 4.
    In-Room Entertainment (TV) RoomService & Housekeeping 4
  • 5.
    In Room Entertainment(TV) (Room Service, Housekeeping) Problem Specification • TV Sets : Non Smart TV • Trend : Smart TV • Suggestion : Hotel might want to consider upgrading to Smart TV Solution Outline • WizBox can be used to upgrade existing TV to Smart TV at 1/10th of the cost • Smart TV enables additional features • Offer International TV Channels and VoD • Accept food order & other room service requests from TV • Accept housekeeping, valet, check out service request from TV • Use WizBox as WiFi access point • Promote premium services on TV 5
  • 6.
    IN HOTEL PROMOTIONS (DigitalSignage at Lobby, Restaurant etc) 6
  • 7.
    IN HOTEL PROMOTIONS (DigitalSignage at Lobby, Restaurant etc) Problem Specification • Digital Signage Screens : Manual process • Trend : Cloud based • Suggestion : Hotel might want to use cloud based digital signage to better utilize the infrastructure and efficiently plan in hotel promotions Solution Outline • WizBox Smart Signage can be used to upgrade existing digital signage systems to cloud based digital signage solution • Cloud solution enables additional features • Centrally, Remotely manage all screens • Rich templates and content support • Push contextual content to every screen individually and track results instantly 7
  • 8.
  • 9.
    ONLINE PRESENSE (Website, MobileApplication) Problem Specification • Website : Not mobile friendly • Mobile App : Not available • Suggestion : hotel might consider creating mobile friendly website • Create mobile apps for offline access Solution Outline • Blynk Smart Hotel Mobile solution can be used to create mobile friendly website and mobile apps • Mobile solution enables additional features • Explore hotel services offline • Accept food order, room service from app • Promote premium services directly on app • Accept reservation and feedback from app 9 65% guests use their mobile phone to access website
  • 10.
  • 11.
    Feedback Management Problem Specification •Feedback forms : Paper forms, Not accurate results • Trend : Tablet based digital forms • Suggestion : Hotel might want to consider replacing paper based feedback forms with iPAD / Android tablets Solution Outline • Blynk Smart Feedback can be used to collect feedback digitally • Digital Feedback forms enables additional features • Save printing and distribution cost • Encourages guests to leave feedback • Get feedback response instantly and analyze reports daily, weekly, monthly basis 11
  • 12.
    Menu Management (Menu cardat Restaurants and In-room dining) 12
  • 13.
    Menu Management (Menu cardat Restaurants and In-room dining) Problem Specification • Menu Card : Paper menu • Trend : Tablet based digital Menu • Suggestion : Hotel might want to consider paper menu with digital menu solution Solution Outline • Blynk e-Menu can be used to deploy tablet based digital menu system • Digital Menu enables additional features • Save printing and distribution cost • Easily modify menu based on availability • Present dishes with rich photographs, description such as ingredients, calorie etc • Promote special dishes on occations 13
  • 14.
    PRICE TABLE 14 SlNAME Department DESCRIPTION Yearly PRICE/UNIT Monthly PRICE/UNIT 1 Smart Website Marketing MobileFriendly ResponsiveWebsite, Feedback form, Booking / Contact form etc 25,000 2,500 2 Smart Mobile App F&B, Housekeeping, Marketing App for Android, ApplePhonesand Tablets 25,000 2,500 3 Smart Feedback Front desk, F&B Digitized Form used with Website, Phones/Tablets 7,000 700 4 Smart e-Menu F&B Digitized F&B Menu Card with Table Booking, Ordering, KOT, Feedback form etc 25,000 2,500 5 Smart Digital Signage IT, F&B, Marketing Digital SignageScreenswith Central Server 5,000 500 6 Smart Room TV HouseKeeping, F&B Marketing, UpgradeExisting TV to Smart TV 5,000 500
  • 15.
    Conclusion • Sismatik aimsto implement Smart Hotel Solution inSismatik aims to implement Smart Hotel Solution in order to provide solutions to current problems andorder to provide solutions to current problems and increase the efficiency of hotel day to day activitiesincrease the efficiency of hotel day to day activities • The cost involved in adapting Smart Hotel SolutionThe cost involved in adapting Smart Hotel Solution can be considered as 1/10can be considered as 1/10thth of theof the 15