How to grow your association management business in any economy

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This document summarizes a webinar about growing an association management business in any economy. The webinar covers the impacts of COVID-19, including canceled board meetings, closed amenities, and increased work from home. It also discusses how the pandemic accelerated digital transformation needs. Finally, it addresses how businesses can bounce back and plans for the future, with a question and answer section.

Real Estate

2021 © AppFolio, Inc. Confidential
How to Grow Your
Association
Management
Business in Any
Economy

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Recording via email
in the survey
Welcome to the Webinar

2021 © AppFolio, Inc. Confidential
4
Beth Gilbert
Senior Director, Community Association Market, AppFolio
Jordan Levine
President and Co-founder, Pelican Property Management

2021 © AppFolio, Inc. Confidential
01
Impacts of COVID
02
2020 Concerns
03
Forced Digital
Transformation
04
Bouncing Back &
Looking Toward the
Future
05
Q&A
5
Today’s
Objectives

2021 © AppFolio, Inc. Confidential
6
Impacts of COVID

7
Canceled
Board Meetings
Health Construction
Maintenance
VIOLATIONS Working From Home
COVID-19
Policies Managing Everyday
Processes
SOCIAL
DISTANCING
Delinquency
Safety
Virtual Meetings
Closed
Amenities Cleaning & Sanitization
Emergency
Work Orders

2021 © AppFolio, Inc. Confidential
What tech-related
challenges are you
having due to the
current situation?
Source: Ullamcorper Vehicula Dolor Pharetra Dapibus
8
Key Processes Are Not
Fully Digital
Difficulty Communicating
in Bulk
Lack of Defined
Processes & Workflows
Not Able to Complete
Tasks Remotely
*AppFolio COVID-19 Survey to the Community Association Management Industry, March 2020.

2021 © AppFolio, Inc. Confidential
My community is
supportive of the
changes we’ve made
to our association’s
policies
(i.e., closing common areas, holding virtual
meetings, etc.)
9
*AppFolio COVID-19 Survey to the Community Association Management Industry, March 2020.

2021 © AppFolio, Inc. Confidential
Forced Digital
Transformation
10

2021 © AppFolio, Inc. Confidential
Bouncing Back
and Looking
Toward the
Future
11

12 2020 © AppFolio, Inc. Confidential.
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Welcome to KA Housing, a distinguished real estate development nestled in the heart of Eyüpsultan, one of Istanbul’s most promising districts. Just 10 minutes from the bustling city center, Eyüpsultan offers a serene escape with the convenience of urban living. The direct metro line ensures seamless connectivity to all parts of Istanbul, making it an ideal location for residents who seek both tranquility and vibrancy. KA Housing boasts unparalleled accessibility, with proximity to Istanbul Airport only 30 minutes away, facilitating easy international travel. Effortless city access is guaranteed by direct metro and transportation links to Istanbul’s cultural and commercial hubs. Quick access to key metro lines connects you to every corner of the city within minutes, making commuting and exploring the city hassle-free. The development offers luxurious living spaces with a range of unit layouts from 1+1 to 4+1, designed with meticulous attention to detail. Each unit features balconies or terraces, providing stunning vistas of Istanbul and enhancing the living experience. High-quality materials and superior craftsmanship ensure durability and elegance, while sound-proof insulation and high ceilings (2.95 m) offer comfort and sophistication. Residents of KA Housing enjoy exclusive on-site amenities, including a state-of-the-art gym, outdoor swimming pool, yoga area, and walking paths. Entertainment options abound with a private cinema, children’s playground, and a variety of dining options including a café and restaurant. Security and convenience are paramount with 24/7 security, a dedicated carpark garage, and an IP intercom system. KA Housing represents a prime investment opportunity with limited availability in a high-demand area, ensuring enduring value and potential for lucrative returns. Homes in this development provide exceptional value without compromising on quality, offering affordable luxury for discerning buyers. The construction is of the highest quality, built to the latest seismic and disaster resistance standards, ensuring safety and resilience. The community and surroundings of KA Housing are enriched by close proximity to prestigious universities such as Haliç University, Bilgi University, and Istanbul Ticaret University, making it an ideal location for students and academics. The development is adjacent to the Alibeyköy stream leading into the Halic waters, offering serene natural escapes amidst lush greenery. Residents can enjoy the cultural richness of the area, surrounded by historical and cultural landmarks that blend leisure, nature, and culture seamlessly. https://listingturkey.com/property/the-ka-housing/

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Rams Garden Bahcelievler - Istanbul - ListingTurkey

Listing Turkey

Implemented by Rams Global in Bahcelievler, the Rams Garden Bahcelievler Apartments includes 796 residences of different types from 2+1 to 5+1. Next to the project, which will have 33 thousand square meters of green area, there will be 42 thousand 300 square meters of woodland. There will also be a 210-meter-long pond in the landscape of the project. There are 94.5 square meters of green space per flat. Rams Garden Bahcelievler Apartments, which has 8 times more green space than the average of Istanbul with its 33 thousand square meters of green area located within a total of 75 thousand square meters, offers various housing options from 2+1 to 5+1.RAMS Garden has brought a lifeline to the construction industry. Rams Global, which has signed projects in many places from Dubai to Phuket and delivered more than 20 thousand residences, is now starting new projects in Istanbul. Rams Garden Bahcelievler is located 9 minutes from Metroport AVM, 5 minutes from Marmara Forum AVM, 12 minutes from Kazlıçeşme beach, 9 minutes from Yıldız Technical University, 7 minutes from Istinye University, 9 minutes from Ramada Hotel and Medicana Hospital. https://listingturkey.com/property/rams-garden-bahcelievler-apartments/

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Tersane Suites Residences is a luxurious real estate project located in the heart of Istanbul, next to the beautiful Golden Horn. This unique development offers hotel concept residences with Rixos management, making it the perfect choice for both homeowners and investors. The Tersane Suites Residences offers a wide range of options, from studio apartments to spacious four-bedroom units, all designed to the highest standard. The suites are finished with high-quality materials and feature modern, open-plan living spaces, fully-equipped kitchens, and large balconies with stunning views of the city and sea. One of the standout features of Tersane Suites Residences is the Rixos management, which provides a truly exclusive and upscale living experience. Residents will have access to a range of luxury amenities, including a fitness center, spa, and indoor and outdoor swimming pools. Plus, the on-site restaurants and cafes provide a taste of the local and international cuisine. The Tersane Suites Residences also offers a great opportunity for investors, as it provides a rental guarantee program. This means that investors can enjoy a steady income stream, with the peace of mind that their property is being managed by a reputable and experienced team. The location of Tersane Suites Residences is also unbeatable, with easy access to the city’s main transportation links and within close proximity to the historic center, making it the perfect base for exploring all that Istanbul has to offer.

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Simpolo Tiles & Bathware Tile ho, toh Simpolo. Since the first steps were taken in 1977, Simpolo Ceramics has carved its niche as a consistently growing organisation with unparalleled innovation and passion rooted in simplicity. We endure gratification for every experience we offer, created to share something meaningful. It may not resonate with the majority, but that makes us a class apart. If only a handful were to understand the purpose of our existence, we would be proud to have found our believers. Rather, people with whom we can share our beliefs. VISUALIZER Design your space in your style with our very own Visualizer. Now, you can choose the tiles of your liking from our wide selection and see how they would look in a space. Select the tile from the multiple options and the visualiser will replace the surfaces in the image with the selected tiles. This way, instead of just your imagination, you can choose the tiles for your place by getting an actual picture of how they would look in a space. So, design your space the way you desire digitally and implement it in real life to get the best results! You can also share this visualiser with others to help them design their space. Committed to delighting customers with world-class ceramic products and services. Make Simpolo synonymous with the best quality and set new benchmarks of excellence for all stakeholders. Pursue best business practices with utmost integrity to make Simpolo an exciting organisation to work with, for vendors, channel partners, investors and employees alike. Gain worldwide recognition in the field of ceramic building products through Research and Innovation and bring an enhanced lifestyle within reach for every household.

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Listing Turkey - Yeni Eyupevleri Istanbul

Listing Turkey

Discover Yeni Eyup Evleri 2, nestled among the rising values of Eyupsultan, offering the epitome of modern living in Istanbul. With its spacious living areas, contemporary architecture, and meticulous details, Yeni Eyup Evleri 2 is poised to be the star of your happiest moments. Situated in the new favorite district of Eyupsultan, claim your spot and unlock the doors to a peaceful life alongside your loved ones. Nestled next to the historical and natural beauties of Eyupsultan, embrace the comfort of modern living and rediscover life. Social Amenities: Yeni Eyup 2 offers a life filled with joy with its green landscaping areas, gym, sauna, children’s play areas, café, outdoor pool, and basketball court. Reserve your place for unforgettable moments! Reliable Structure: With 1+1, 2+1, and 3+1 apartment options, Yeni Eyup Evleri 2 is designed with first-class materials and craftsmanship. The doors to a safe and comfortable life are here! Choose the option that suits you best and step into your dream home. Project: Yeni Eyup 2 is conveniently located, with Istanbul Airport just 26 minutes away, the Mecidiyeköy Metro Line 4 minutes away, and the Tram Stop 5 minutes away, making your life easier with its central location. Location: Your home is positioned in a privileged location, providing easy access to the city center, shopping malls, restaurants, schools, and other important places. Yeni Eyup 2 offers 1+1, 2+1, and 3+1 apartment options designed to meet different needs. Find an option suitable for every lifestyle and open the doors to a comfortable life in your dream home. https://listingturkey.com/property/yeni-eyup-evleri-2/

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2. #APPFOLIOCHAT #IHEARTAPPFOLIO @AppFolio @AppFolio Facebook.com/appfolio Follow us!

3. Slides via email Tell us how we did Recording via email in the survey Welcome to the Webinar

4. 2021 © AppFolio, Inc. Confidential 4 Beth Gilbert Senior Director, Community Association Market, AppFolio Jordan Levine President and Co-founder, Pelican Property Management

5. 2021 © AppFolio, Inc. Confidential 01 Impacts of COVID 02 2020 Concerns 03 Forced Digital Transformation 04 Bouncing Back & Looking Toward the Future 05 Q&A 5 Today’s Objectives

7. 7 Canceled Board Meetings Health Construction Maintenance VIOLATIONS Working From Home COVID-19 Policies Managing Everyday Processes SOCIAL DISTANCING Delinquency Safety Virtual Meetings Closed Amenities Cleaning & Sanitization Emergency Work Orders

8. 2021 © AppFolio, Inc. Confidential What tech-related challenges are you having due to the current situation? Source: Ullamcorper Vehicula Dolor Pharetra Dapibus 8 Key Processes Are Not Fully Digital Difficulty Communicating in Bulk Lack of Defined Processes & Workflows Not Able to Complete Tasks Remotely *AppFolio COVID-19 Survey to the Community Association Management Industry, March 2020.

9. 2021 © AppFolio, Inc. Confidential My community is supportive of the changes we’ve made to our association’s policies (i.e., closing common areas, holding virtual meetings, etc.) 9 *AppFolio COVID-19 Survey to the Community Association Management Industry, March 2020.

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