2021 © AppFolio, Inc. Confidential
Live Workshop
How to hire the
right team, keep
them engaged and
productive
2021 © AppFolio, Inc. Confidential
Before we get started
● We will be sharing a recording & slides of today’s
workshop
● To ask a question at any time, please use the built-in
Zoom chat box
2
2021 © AppFolio, Inc. Confidential
● Nationally celebrated keynote Speaker and Trainer
● Consultant, Performance Coach, and Chief Motivational Officer
● 35 years of experience in the multifamily industry
3
Jackie Ramstedt
CAM, CAPS, CAS
2021 © AppFolio, Inc. Confidential
What to expect
today
We’ll take Q&A all
throughout and will
answer your questions.
We’ll share actionable
advice you can apply
right away.
You’ll get proven tips &
methods to take your
team to the next level.
4
2021 © AppFolio, Inc. Confidential
01
Hiring the right team
02
Engaging your team
03
Increasing team
productivity
04
Using technology to
liberate your team
5
What we’ll cover today:
2021 © AppFolio, Inc. Confidential
A. Property Manager
B. Regional/District Manager
C. Executive/C-Suite
D. Leasing Consultant
Poll: What’s your
main job role?
6
2021 © AppFolio, Inc. Confidential
7
Hiring the
right team
2021 © AppFolio, Inc. Confidential
What should I look for in a
potential hire?
8
2021 © AppFolio, Inc. Confidential
What’s the best way to
identify if the candidate
has what it takes?
9
2021 © AppFolio, Inc. Confidential
How is hiring Gen Z and
Millennials different?
10
2021 © AppFolio, Inc. Confidential
11
What are your questions
around hiring?
Q&A
2021 © AppFolio, Inc. Confidential
What are your best tips
about hiring?
What are your tips?
12
2021 © AppFolio, Inc. Confidential
13
“Interview Questions” if you’d like us to send
you Jackie’s behavioral interview guide!
Leave a comment
in the chat:
2021 © AppFolio, Inc. Confidential
14
Engaging
your team
2021 © AppFolio, Inc. Confidential
How do I build trust
with a team?
15
2021 © AppFolio, Inc. Confidential
How do I keep my
team engaged?
16
2021 © AppFolio, Inc. Confidential
How can I achieve a
turnaround for a team that’s
low on energy?
17
2021 © AppFolio, Inc. Confidential
18
What are your questions
around team engagement?
Q&A
2021 © AppFolio, Inc. Confidential
What has helped you
engage your team?
What are your tips?
19
2021 © AppFolio, Inc. Confidential
20
“Get the Guide” if you’d like us to send you this resource!
Leave a comment
in the chat:
2021 © AppFolio, Inc. Confidential
21
Increasing
team productivity
2021 © AppFolio, Inc. Confidential
How do I get my team to
consistently do a great job?
22
2021 © AppFolio, Inc. Confidential
How can I get my team (and the
business) to accept change?
23
2021 © AppFolio, Inc. Confidential
A. People don’t follow them
B. They aren’t defined enough
C. They are slow and inefficient
D. We have processes?
Poll: What’s your
biggest challenge
when it comes to
processes?
24
2021 © AppFolio, Inc. Confidential
Are there any hacks or
shortcuts to higher
productivity?
25
2021 © AppFolio, Inc. Confidential
26
What are you dying to ask
about team productivity?
Q&A
2021 © AppFolio, Inc. Confidential
What has made your team
more productive?
What are your tips?
27
2021 © AppFolio, Inc. Confidential
28
“Change Management” if you’d like us to send you Jackie’s
guide to addressing employee fears.
Leave a comment
in the chat:
2021 © AppFolio, Inc. Confidential
● Visit www.jackieramstedt.com
● Send Jackie a question at: jackieramstedt@gmail.com
29
Jackie Ramstedt
More questions?
2021 © AppFolio, Inc. Confidential
30
AppFolio in action
Using technology to
liberate your team
2021 © AppFolio, Inc. Confidential
A. Embraces technology
B. Shys away from technology
C. Doesn’t have a budget for
technology
Poll: My
organization...
31

Live Workshop

  • 1.
    2021 © AppFolio,Inc. Confidential Live Workshop How to hire the right team, keep them engaged and productive
  • 2.
    2021 © AppFolio,Inc. Confidential Before we get started ● We will be sharing a recording & slides of today’s workshop ● To ask a question at any time, please use the built-in Zoom chat box 2
  • 3.
    2021 © AppFolio,Inc. Confidential ● Nationally celebrated keynote Speaker and Trainer ● Consultant, Performance Coach, and Chief Motivational Officer ● 35 years of experience in the multifamily industry 3 Jackie Ramstedt CAM, CAPS, CAS
  • 4.
    2021 © AppFolio,Inc. Confidential What to expect today We’ll take Q&A all throughout and will answer your questions. We’ll share actionable advice you can apply right away. You’ll get proven tips & methods to take your team to the next level. 4
  • 5.
    2021 © AppFolio,Inc. Confidential 01 Hiring the right team 02 Engaging your team 03 Increasing team productivity 04 Using technology to liberate your team 5 What we’ll cover today:
  • 6.
    2021 © AppFolio,Inc. Confidential A. Property Manager B. Regional/District Manager C. Executive/C-Suite D. Leasing Consultant Poll: What’s your main job role? 6
  • 7.
    2021 © AppFolio,Inc. Confidential 7 Hiring the right team
  • 8.
    2021 © AppFolio,Inc. Confidential What should I look for in a potential hire? 8
  • 9.
    2021 © AppFolio,Inc. Confidential What’s the best way to identify if the candidate has what it takes? 9
  • 10.
    2021 © AppFolio,Inc. Confidential How is hiring Gen Z and Millennials different? 10
  • 11.
    2021 © AppFolio,Inc. Confidential 11 What are your questions around hiring? Q&A
  • 12.
    2021 © AppFolio,Inc. Confidential What are your best tips about hiring? What are your tips? 12
  • 13.
    2021 © AppFolio,Inc. Confidential 13 “Interview Questions” if you’d like us to send you Jackie’s behavioral interview guide! Leave a comment in the chat:
  • 14.
    2021 © AppFolio,Inc. Confidential 14 Engaging your team
  • 15.
    2021 © AppFolio,Inc. Confidential How do I build trust with a team? 15
  • 16.
    2021 © AppFolio,Inc. Confidential How do I keep my team engaged? 16
  • 17.
    2021 © AppFolio,Inc. Confidential How can I achieve a turnaround for a team that’s low on energy? 17
  • 18.
    2021 © AppFolio,Inc. Confidential 18 What are your questions around team engagement? Q&A
  • 19.
    2021 © AppFolio,Inc. Confidential What has helped you engage your team? What are your tips? 19
  • 20.
    2021 © AppFolio,Inc. Confidential 20 “Get the Guide” if you’d like us to send you this resource! Leave a comment in the chat:
  • 21.
    2021 © AppFolio,Inc. Confidential 21 Increasing team productivity
  • 22.
    2021 © AppFolio,Inc. Confidential How do I get my team to consistently do a great job? 22
  • 23.
    2021 © AppFolio,Inc. Confidential How can I get my team (and the business) to accept change? 23
  • 24.
    2021 © AppFolio,Inc. Confidential A. People don’t follow them B. They aren’t defined enough C. They are slow and inefficient D. We have processes? Poll: What’s your biggest challenge when it comes to processes? 24
  • 25.
    2021 © AppFolio,Inc. Confidential Are there any hacks or shortcuts to higher productivity? 25
  • 26.
    2021 © AppFolio,Inc. Confidential 26 What are you dying to ask about team productivity? Q&A
  • 27.
    2021 © AppFolio,Inc. Confidential What has made your team more productive? What are your tips? 27
  • 28.
    2021 © AppFolio,Inc. Confidential 28 “Change Management” if you’d like us to send you Jackie’s guide to addressing employee fears. Leave a comment in the chat:
  • 29.
    2021 © AppFolio,Inc. Confidential ● Visit www.jackieramstedt.com ● Send Jackie a question at: jackieramstedt@gmail.com 29 Jackie Ramstedt More questions?
  • 30.
    2021 © AppFolio,Inc. Confidential 30 AppFolio in action Using technology to liberate your team
  • 31.
    2021 © AppFolio,Inc. Confidential A. Embraces technology B. Shys away from technology C. Doesn’t have a budget for technology Poll: My organization... 31