The webinar discusses how to drive a successful ServiceNow implementation. It covers prerequisites for implementation like getting stakeholder buy-in and defining processes and metrics. An effective roadmap is key and should visualize requirements and effort against value. Pitfalls to avoid include over-reliance on out-of-box features and poor process definition. A case study details how ServiceNow helped a Fortune 100 company standardize global processes, increase metrics tracking, and reduce costs.
10 Differences between Sales Cloud and CPQ, Blanka Doktorová
How To Drive A Successful ServiceNow Implementation
1. Webinar:
How to drive a successful
ServiceNow implementation?
Nidhin Jacob
Senior Manager, Client Service Delivery
Ingram Micro
Ravi Rajamani
Senior ServiceNow Consultant
Aspire Systems