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Hi there, I’ve been working in digital marketing
for 10 years with a deep focus on SEO, content
marketing & digital strategy.
I’ve helped media clients like The New York
Times & Complex Media, startups like Olapic &
Fundera and enterprise clients like Gartner.
Currently I’m running a boutique digital strategy
consulting practice. If you work with content
let’s chat.
@tomcritchlow
tjcritchlow@gmail.com
About Me
1. Context
In 2012 I realized content marketing was
about to take off
“
Tom Critchlow - The Time for Content Marketing is Now
As some are lamenting the death
of the publishing industry,
publishing for brands is
undergoing a revolution.
But, I forgot to ask what kind of
publishers brands would become?
Would it look more like
The New York Times or more like
Buzzfeed ?
“
The Atlantic - What the Death of Homepages Means For The Future of News
The New York Times lost 80
million homepage visitors—half
the traffic to the nytimes.com
page—in two years
“
NiemanLab - A wave of distributed content is coming — will publishers sink or swim?
BuzzFeed Distributed, which it described as a
team of 20 staffers who would “make original
content solely for platforms like Tumblr, Imgur,
Instagram, Snapchat, Vine and messaging
apps.” In other words, a team of people
producing content that will never even
appear on buzzfeed.com.
Of which 94% are on Facebook - looks like
the Buzzfeed distributed strategy is
scaling well. Buzzfeed Tasty, launched in
2015 received 1.6 billion video views in
January 2017.
Each video averaged 15mm views 30 days
after publishing.
Source: Tubular Labs
Buzzfeed Tasty generated 1.6 billion video
views… in January 2017
And the New York Times acquired The
Wirecutter in 2016...
In short, whatever we thought
content marketing was going to
look like in 2012 I’m not sure we
could have predicted this...
2. A look at content-first businesses
Example Org Chart
GM
Editor in Chief
Senior Editor
Editor
Freelance
Writers
Monetization &
Compliance
Head of PR
PR Manager
PR Coordinator
/ Researcher
Head of
Marketing
Outreach
Content
Marketing
Head of
Product
Design Development
Email MarketingAnalytics / BI
Nerdwallet
From 39 - 473 Employees in 3 years
HeadcountRevenue
Valued at $520m with an estimated
revenue of $100m in 2016.
$100m
The Penny Hoarder
Student Loan Hero
30 employees currently registered on
LinkedIn, likely with a large pool of
freelance writers
Headcount
With an SEMrush traffic cost of $2mm
and a strong email list we’d estimate
$10 - $20m annual revenues.
Revenue
3. Hiring content marketers
Digital Experimentation
Content & Communities
Curiosity
⇝ CEO (x2) of content businesses
⇝ Content marketers
⇝ Editor in chief
⇝ Head of outreach for a large media organization
Some open roles...
4. Editor in Chief to set the vision
Hire for editorial experience
Hire for editorial experience
Hire for editorial experience
⇝ A unified vision & mission for your content
⇝ Differentiated content with a point of view
⇝ A consistent tone of voice & attention to detail
⇝ Engagement with communities of interest
⇝ Recruiting & managing A+ writers
Why an Editor in Chief?
The NYT agrees!
Our most successful forays into digital
journalism [...] have depended on distinct
visions established by their leaders —
visions supported and shaped by the
masthead, and enthusiastically shared by the
members of the department. [...] These
departments with clear, widely understood
missions remain unusual. Most Times
journalists cannot describe the vision or
mission of their desks.
Journalism That Stands Apart
And believe it or not, super engaged communities
often want to hear from the brands who serve them.
And super engaged brands want to provide
communities with things other than just “content”. So if
you find yourself writing pablum, narrow the
audience to a core group of smart people who care
about what the brand has to say. And then convince
the brand to say something meaningful to that
small, smart audience. Godspeed.
“
Tweetstorm from @kylemonson
Thanks!
Twitter
@tomcritchlow
Web
tomcritchlow.com
Coffee
Brooklyn, NY
How To Build the Perfect Content Team: a Look at Content Companies by Tom Critchlow at The Inbounder New York

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How To Build the Perfect Content Team: a Look at Content Companies by Tom Critchlow at The Inbounder New York

  • 1.
  • 2.
  • 3. Hi there, I’ve been working in digital marketing for 10 years with a deep focus on SEO, content marketing & digital strategy. I’ve helped media clients like The New York Times & Complex Media, startups like Olapic & Fundera and enterprise clients like Gartner. Currently I’m running a boutique digital strategy consulting practice. If you work with content let’s chat. @tomcritchlow tjcritchlow@gmail.com About Me
  • 5. In 2012 I realized content marketing was about to take off
  • 6. “ Tom Critchlow - The Time for Content Marketing is Now As some are lamenting the death of the publishing industry, publishing for brands is undergoing a revolution.
  • 7. But, I forgot to ask what kind of publishers brands would become? Would it look more like The New York Times or more like Buzzfeed ?
  • 8. “ The Atlantic - What the Death of Homepages Means For The Future of News The New York Times lost 80 million homepage visitors—half the traffic to the nytimes.com page—in two years
  • 9. “ NiemanLab - A wave of distributed content is coming — will publishers sink or swim? BuzzFeed Distributed, which it described as a team of 20 staffers who would “make original content solely for platforms like Tumblr, Imgur, Instagram, Snapchat, Vine and messaging apps.” In other words, a team of people producing content that will never even appear on buzzfeed.com.
  • 10. Of which 94% are on Facebook - looks like the Buzzfeed distributed strategy is scaling well. Buzzfeed Tasty, launched in 2015 received 1.6 billion video views in January 2017. Each video averaged 15mm views 30 days after publishing. Source: Tubular Labs Buzzfeed Tasty generated 1.6 billion video views… in January 2017
  • 11. And the New York Times acquired The Wirecutter in 2016...
  • 12. In short, whatever we thought content marketing was going to look like in 2012 I’m not sure we could have predicted this...
  • 13. 2. A look at content-first businesses
  • 14. Example Org Chart GM Editor in Chief Senior Editor Editor Freelance Writers Monetization & Compliance Head of PR PR Manager PR Coordinator / Researcher Head of Marketing Outreach Content Marketing Head of Product Design Development Email MarketingAnalytics / BI
  • 15. Nerdwallet From 39 - 473 Employees in 3 years HeadcountRevenue Valued at $520m with an estimated revenue of $100m in 2016. $100m
  • 17. Student Loan Hero 30 employees currently registered on LinkedIn, likely with a large pool of freelance writers Headcount With an SEMrush traffic cost of $2mm and a strong email list we’d estimate $10 - $20m annual revenues. Revenue
  • 18. 3. Hiring content marketers
  • 22. ⇝ CEO (x2) of content businesses ⇝ Content marketers ⇝ Editor in chief ⇝ Head of outreach for a large media organization Some open roles...
  • 23. 4. Editor in Chief to set the vision
  • 24. Hire for editorial experience
  • 25. Hire for editorial experience
  • 26. Hire for editorial experience
  • 27. ⇝ A unified vision & mission for your content ⇝ Differentiated content with a point of view ⇝ A consistent tone of voice & attention to detail ⇝ Engagement with communities of interest ⇝ Recruiting & managing A+ writers Why an Editor in Chief?
  • 28. The NYT agrees! Our most successful forays into digital journalism [...] have depended on distinct visions established by their leaders — visions supported and shaped by the masthead, and enthusiastically shared by the members of the department. [...] These departments with clear, widely understood missions remain unusual. Most Times journalists cannot describe the vision or mission of their desks. Journalism That Stands Apart
  • 29. And believe it or not, super engaged communities often want to hear from the brands who serve them. And super engaged brands want to provide communities with things other than just “content”. So if you find yourself writing pablum, narrow the audience to a core group of smart people who care about what the brand has to say. And then convince the brand to say something meaningful to that small, smart audience. Godspeed. “ Tweetstorm from @kylemonson