Put the employee first when assessing employee experience, wellbeing and engagement. How do we do that? Introducing: The Employee Experience for Resilience Index The Index covers 5 major themes with 2 main topics each.

1. HOW TO ASSESS
EMPLOYEE EXPERIENCE,
WELLBEING AND
ENGAGEMENT:
Introducing: The Employee
Experience for Resilience Index
WWW.RESILIENCEMENTOR.COM

2. 5 THEMES 10 TOPICS
EASTWAY UNIVERSITY
OF SOCIAL SCIENCES WWW.EUSS.EDU
2 QUESTIONS

3. WELCOME TO
WORKSHOP 4 IN
THE RESILIENCE
AT WORK SERIES:
Assessing Employee
Experience, Wellbeing and
Engagement using The
Experience for Resilience
Index

4. This series of short
workshop presentations
explore key topics of
engagement, performance
and resilience at work to
support your business case
for new Wellness
initiatives.
Enjoy,
Gavriel Shaw
ResilienceMentor.com

5. EASTWAY UNIVERSITY
OF SOCIAL SCIENCES WWW.EUSS.EDU
PUT THE EMPLOYEE FIRST
Put the employee first when assessing employee
experience, wellbeing and engagement.
EMPLOYEE-ORIENTATION

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OF SOCIAL SCIENCES WWW.EUSS.EDU
How do we do that???

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Could it be as simple as
asking about their personal
experience?

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OF SOCIAL SCIENCES WWW.EUSS.EDU
That is: Directly ask them
how they feeeel.

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Without asking what they
want to see improved, yet.
That comes later. First, ask:

10. ‘What is it like for
you generally day-
by-day, to work at
ABC company?’

11. EASTWAY UNIVERSITY
OF SOCIAL SCIENCES WWW.EUSS.EDU
However:
Asking people that kind of
question may ring alarm bells.
They may feel suspicious why HR
is asking them such an unusual
question. They might fear they
are under review.

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OF SOCIAL SCIENCES WWW.EUSS.EDU
(Such a shame that we’ve lost the spirit
of asking each other how we feel.)

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Allow employees to understand that it's
the company under review, not them.

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And let’s put some structure around it
with an indexing tool:

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(Feel free to adapt and make use of the
Index. A printable template and user-
guide is available at:
www.resiliencementor.com/index).

16. EASTWAY UNIVERSITY
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The Index covers 5
major themes with 2
topics each:

17. www.resiliencementor.com WWW.EUSS.EDU
Theme 1:
Inspired for Purpose
Organisations Goals
Performance Contribution

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Theme 2:
Learning for Development
Job Training
Career Progression

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Theme 3:
Generous for Recognition
Receiving Recognition
Giving Gratitude

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Theme 4:
Habits for Health
Autonomy
Rejuvenation

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Theme 5:
Culture for Collaboration
Team Cohesion
Positive Environment

22. EMPLOYEES SCORE
EACH TOPIC FROM TWO
POINTS OF VIEW:
1: How satisfied are
you with this at present?
2: How supported do you
feel with this at present?

23. This approach gains
useful insight about an
employees overall
experience.
( visit
www. resiliencementor. com/ index
for a full description. )

24. The Index indicates areas of
satisfaction as well as areas for
improvement that the company
can consider:
Both in terms of what the
employee wants the company to
improve.
And also in terms of what the
employee sees current
opportunity to work on. (These
are often things the company can
support).

25. USE THE INDEX ASSESSMENT
FOR:
Individual employee
engagement appraisals.
Employee self-assessment of
job satisfaction.
Employee objectives setting
and review.
Team-wide workshops for
wellbeing culture.
HR/Organizational
Development assessments.

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OF SOCIAL SCIENCES WWW.EUSS.EDU
Aggregating various
employee results
together can identify
key priorities for new HR
initiatives.

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Enjoy making use of the
Index and let us know
what you do with it.

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OF SOCIAL SCIENCES WWW.EUSS.EDU
Visit the Index User
Guide and download
the template for use in
your organisation.
www. resiliencementor. com/ index

29. Access our white paper:
Resilience At Work, for the
complete picture on which these
workshops are based.
WHITE PAPER
www.resiliencementor.com/white­paper