This document discusses employee experience (EX) and provides an overview of Livework, a company that helps improve EX. It contains the following key points: - Livework has been operating for 18 years and aims to positively impact how people live and work through human-centered and collaborative service design. - 51% of HR leaders considered EX a key priority in 2019, showing its growing importance. EX can improve productivity, morale, skills and stimulate healthy competition among employees. - Livework helps companies assess and improve the employee experience at different stages of the employee lifecycle from starting a new role to career development, to maximize benefits for both employees and employers.